On-Site Guide

April 28–30, 2014World ForumThe Hague, The Netherlands

SAP Financial Services Summit For Partners and SAP Colleagues

WELCOME

Dear partners, colleagues, and guests,

It is our pleasure to welcome you to the SAP Financial Services Summit for partners and SAP colleagues, April 28–30, 2014, in The Hague, The Netherlands.

The SAP Financial Services Summit is an established global event – an annual opportunity for the SAP financial services community to meet with our valued partners. At the summit, you can find all you need to recharge your professional vitality and drive business network transformation. The World Forum venue in The Hague is unbeatable for networking and learning about the latest trends and strategies. Take advantage of a series of keynote and breakout sessions, successful enablement, best-practice sharing, networking, and industry thought leadership. Listen to speakers from Banco Galicia, Commonwealth Bank of Australia, Compartamos Banco, Eureko Sigorta A.Ş., ING Group, Marsh, Nordea, Tullett Prebon, VISA, and other leading financial institutions.

Discover the strength of SAP and our ecosystem by taking a close look at the comprehensive, 20-booth partner exhibition and the 8-booth SAP exhibition. See solutions in action, exchange ideas, and get answers to your questions. Network with colleagues and peers from across the global financial services community.

Let’s roll!

Ross WainwrightGlobal Head of Financial Services SAP

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Conference VenueWorld ForumChurchillplein 102517 JW The HagueThe Netherlandswww.worldforum.nl

Directions

By PlaneThe nearest airport for most international conference attendees is Amsterdam Schiphol Airport. To transfer from the airport to the World Forum, you have several options:

a) Transfer by train (approximate time, 40 minutes; approximate cost, €11). From track 5–6 at Amsterdam Schiphol Airport Station, you can take the train to The Hague Central Station.

From The Hague Central Station (CS) to the World Forum:An SAP shuttle bus service will be provided from The Hague Central Station (CS) to the World Forum only on Monday, April 28, from 8:00 a.m. until 11:00 a.m. Buses run every30 minutes. If you arrive outside this time frame, you can take tram No. 17 and get off at the Statenplein stop.

b) Transfer by taxi (approximate time, 40 minutes; approximate cost, €100). Taxis are available at Amsterdam Schiphol Airport at any time.

c) Transfer by private shuttle service (approximate time, 40 minutes; approximate cost, €167). To book a private shuttle service from the airport, please send an e-mail to info@event-mobility.com or call +49 40 59353295.

Important NotePlease be aware that travel costs will not be reimbursed by the event cost center. For SAP employees: Travel costs for the SAP Financial Services Summit must be charged to your individual cost center via the official travel reimbursement process.

By CarFrom Utrecht/AmsterdamTake the A12 toward The Hague. The A12 becomes the Utrechtsebaan; follow this road until it ends. Turn left at the traffic lights. Now you are on the Zuid Hollandlaan. At the end, turn right at the traffic lights. You are now on the Koningskade, which becomes the Raamweg. Drive under the viaduct and immediately go right around the bend onto the Hubertus Viaduct. You are now on the Prof. B.M. Teldersweg, which becomes Johan de Wittlaan. Follow the signs for the World Forum and park in one of the underground parking garages.

From Amsterdam/LeidenTake the A44 toward Den Haag N44. Just after the city of Wassenaar, take exit Den Haag/Scheveningen N14. As you follow this road, you enter the Hubertus tunnel. Continue straight on when you exit the tunnel and follow the Prof. B.M. Teldersweg. This road becomes Johan de Wittlaan. Follow the signs for the World Forum and park in one of the underground parking garages.

From RotterdamFrom the A13, follow the signs toward Amsterdam (A4) on the roundabout Ypenburg. At the Prins Clausplein, follow signs for Den Haag/Voorburg. Drive over the viaduct and follow the signs for The Hague. You are now on the Utrechtsebaan. The route description then continues as above (from Utrecht/Amsterdam).

TransfersShuttle buses are available for most of the hotels from April 28 through April 30. For detailed information, please refer to the listing of transfer times available in the lobby of your hotel.

The Bel Air Hotel, the Novotel Den Haag World Forum, and the Crown Plaza Hotel are within walking distance to the conference venue. There are no shuttle buses from these hotels.

For the evening event on Tuesday, April 29, there will also be bus transportation available from the Bel Air Hotel, the Crown Plaza Hotel, and the Novotel Den Haag World Forum.

Taxis are available in front of the World Forum during event hours. If you need a taxi at any other time, please call+31 70 390 7722.

A shuttle bus service will be provided from the World Forum to The Hague Central Station, the airport, and hotels on Wednesday, April 30, after the event.

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LOGISTICS

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GOOD TO KNOW General Information

Check-In (Entrance Area)Monday, April 28, 20147:30 a.m.–8:30 p.m.

Tuesday, April 29, 20148:30 a.m.–6:00 p.m.

Wednesday, April 30, 20148:30 a.m.–2:30 p.m.

Coatroom and Luggage Check (Entrance Area)Monday, April 28, 20147:30 a.m.–11:30 p.m.

Tuesday, April 29, 20148:30 a.m.–7:00 p.m.

Wednesday, April 30, 20148:30 a.m.–3:00 p.m.

Please pick up your checked items by the official end of the event – at the latest by 3:00 p.m. on April 30. The coatroom and luggage check will close at that time, and you cannot pick up any items after 3:00 p.m. on April 30. BadgesDuring the SAP Financial Services Summit for partners and SAP colleagues, your badge is your ticket to everything – all sessions, meals, and evening events. Security and staff will check badges continuously, so please make sure to keep your badge visible at all times.

First Aid and Medical ServiceTo see the exact location of the medical service center, please refer to the level 1, Rivers, floor plan in this document. For medical emergencies, call +31 70 3066222.

Information DeskIf you have any questions, please go to the information counter in the main foyer on level 0, Continents.

WLANWLAN is available through: SSID: SummitsPasscode: sapfs2014

Please Note Under Dutch law, this is a nonsmoking event.

Out of respect for fellow attendees and presenters, we kindly ask you to:

• Switch off your mobile phone in all presentation rooms

• Arrive on time for all presentations

Lunch, Coffee Breaks, and RefreshmentsLunch is served on level –1, Oceans. Dessert and coffee breaks take place on level 0, Continents, and level 1, Rivers.

A separate buffet for attendees with special food requirements (allergies, diabetic, kosher, and so on) has been arranged for lunch and for the evening reception on April 28. Please check the floor plan of level –1, Oceans, for the exact location.

A special candy store with a wide variety of sweets is available on level 1, Rivers.

Up for some Italian coffee specialties? Spend time at the barista bar sponsored by CSC. It is located in the Amazon Foyer, level 1, Rivers.

Visit our juice bar on level 1, Rivers, in the Onyx exhibition area, and enjoy fresh fruit juice sponsored by PricewaterhouseCoopers.

Presentation FacilitiesWorld Forum

• World Forum Theater (Keynote) – Level 1, Rivers • Room Amazon – Level 1, Rivers • Room Mississippi – Level 1, Rivers • Room Yangtze – Level 1, Rivers • Live Demo Theater – Amazon Foyer – Level 1, Rivers

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Exhibition AreasAt SAP, we recognize the vital role our partners play in our ecosystem – a community of organizations and individuals focused on a common goal: customer success. Together with our partners, we offer a comprehensive and consistent financial services industry approach to enable customers to accelerate innovation and improve ROI.

Discover the strength of SAP and our ecosystem by taking a close look at the comprehensive 20-booth partner exhibition and the 8-booth SAP exhibition. See solutions in action, exchange ideas, and get answers to your questions.

You will find the partner and SAP booths in the exhibition area on level 1, Rivers (see floor plans in this document for details).

Speaker SupportFor speaker support, please contact our staff at the information counter in the main foyer or visit the speaker support center on level 0, Continents (see floor plans in this document for details).

PresentationsAll presentations will be available a few days after the event.

SAP colleagues will find the material in our “Planet Financial Services” group on the SAP Jam social software platform athttps://jam4.sapjam.com/#groups/about_page/566624.

Partners will find the material at www.sappartneredge.com/SAPFinancialServicesSummit.

GOOD TO KNOW General Information

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AGENDA Monday, April 28, 2014

7:30 a.m. Registration Opens for Base Camp Attendees

8:30 a.m. A1 Base Camp for New Financial Services Colleagues at SAP Room: Yangtze(by invitation only)Jennifer Huntington, Global FSI Program Office, SAPPeter Krüger, Human Resources Lead Global Strategic Industries, SAP

10:30 a.m. Registration/Exhibition Is Open

11:30 a.m. A2.1 SAP Internal Welcome(open only to SAP attendees)Ross Wainwright, Global Head of Financial Services, SAPDarren Saumur, Global Head of FS Services, SAPRegional sales and services leaders at SAP Room: World Forum Theater

A2.2 Partner WelcomeKarl Kesselring, Global Head of SAP Financial Services Ecosystem, SAPRalph Stemler, Global Head of Industry Ecosystem and Channels, SAP Panelists from SAP partner companiesRoom: Amazon

12:40 p.m. Lunch Break/Exhibition Is Open “Women in FSI” Luncheon with Analia Mroz, Banco Galicia y Buenos Aires S.A.(by invitation only)Room: Yangtze

2:15 p.m. A3 Welcome and Introduction Room: World Forum TheaterPatrick Minnock, SAP

2:30 p.m. A4 Let’s Roll! Run. Innovate. Collaborate. Room: World Forum TheaterFernando Alvarez Toca, CEO Corporate Services, Gentera (Compartamos Banco)Ross Wainwright, Global Head of Financial Services, SAP

3:30 p.m. Coffee Break/Exhibition Is Open

4:10 p.m. A5 Let’s Build Better Banks Room: World Forum TheaterEduardo Agra, Chief Information Officer, Banco Galicia y Buenos Aires S.A.Falk Rieker, Global Head of Banking Solutions, SAP

5:00 p.m. A6 SAP for Insurance: Extending Horizons Room: World Forum TheaterBob Cummings, Global Head of Insurance Solutions, SAPPaul-André Savoie, President and Chief Executive Officer, Baseline TelematicsMiloje Stefanovic, Chief Operating Officer, Continental Europe / CIS / Turkey, Marsh LLC Wieger Wagenaar, Chief Financial Officer, Eureko Sigorta A.Ş.

5:50 p.m. End of Presentations/Exhibition Is Open

6:20 p.m. Evening Event at the World Forum

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AGENDATuesday, April 29, 2014

8:30 a.m. Registration/Exhibition Is Open

9:00 a.m. B0 Welcome and Introduction to Day Two Room: World Forum TheaterPatrick Minnock, SAP

9:15 a.m. B1 Engaging the Omnichannel Consumer Room: World Forum TheaterHaridas Nair, Vice President, Product and Solutions, Omnichannel Banking, SAPMartin Schroter, Senior Vice President, Chief Product Owner Financial Services, SAP

10:00 a.m. Coffee Break/Exhibition Is Open

Theme Moderation Room

Retail and Commercial BankingJesper Behr, SAP Mississippi

Capital Markets, Wealth Management, Central BanksSinan Baskan and Richard Harmon, SAPYangtze

Insurance Andreas Klemm, SAP Amazon

Live Demo Theater Boris Greven and Jane Tweddle, SAPAmazon Foyer

10:30 a.m.– 10:50 a.m.

C1 Cloud First – Open More Doors with SAP® Financial Services NetworkSanjay Chikarmane, SAP Dave Henstock, Visa

D1 Trading Surveillance Under New Financial Accounting and Governance Supervision Sinan Baskan, SAP Colin Duggin, Tullett Prebon PLC

E1 SAP Cloud for Insurance Sales Agents ‒ It’s Time to Engage Your Customers Like Never BeforeFelix Senger, SAP

T1 Hartter Banking Process Collection Goes SAP UI5Emmerich Hartter, HartterGroup

10:55 a.m.– 11:15 a.m.

T2 Big Data and Machine Learning ‒ Payment Game ChangersNuno Moura Pires, Feedzai

11:10 a.m. Room Change

11:20 a.m.– 11:40 a.m.

C2 Customer-Centric Banking – Gain New Customers and Build on Loyalty Jorge Garcia Castillo, La AraucanaChristian Schmidt, SAP

D2 Portfolio Optimization with Sentiment and Risk Sensitivities Using Market and Social Network Data Sinan Baskan, SAP

E2 The Omnichannel Insurer – Customer Centric, Analytical, and InnovativeBirgit Fien-Schmalzbauer, SAPMoritz Zimmermann, hybris, an SAP Company

T3 How Can Our F@ST Asset for Finance Transformation Help You Grow Your Business?Franck Barbarella, Accenture

11:45 a.m.– 12:05 p.m.

T4 The Impact of Innovative and Disruptive TechnologiesJonathan Kalman, Return on Intelligence

12:00 noon Room Change

12:10 p.m.– 12:30 p.m.

C3 IT Transformation Journey at Banco GaliciaEduardo Agra, Banco Galicia y Buenos Aires S.A.Guillermo Borio, SAP

D3 Next-Generation Computational Finance and Time Series Solutions with SAP HANAAdam Mardini, SAP

E3 SAP for Insurance – How Customers Will Adopt Our End-to-End PlatformRoss Orrett andOlaf Schönfelder, SAP

T5 Canceled

12:35 p.m.– 12:55 p.m.

T6 Analytical Banking Solution Benefits Taiki Sakata, Hitachi Consulting

12:50 p.m. Lunch Break/Exhibition Is Open

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AGENDATuesday, April 29, 2014

Theme Moderation Room

Retail and Commercial BankingJesper Behr, SAP Mississippi

Capital Markets, Wealth Management, Central BanksSinan Baskan and Richard Harmon, SAPYangtze

Insurance Andreas Klemm, SAP Amazon

Live Demo Theater Boris Greven and Jane Tweddle, SAPAmazon Foyer

2:15 p.m.– 2:35 p.m.

C4 The Future of Finance. A Technology-Driven Process RevolutionIvo Bauermann, SAP

D4 Transaction Cost Analysis and Venue Search Mark Alvarez, IDCRichard Harmon, SAP

E4 SAP for Insurance ‒ Solutions that Are Powered by SAP HANA Uwe Hofstätter andRalf Strassner, SAP

T7 An End-to-End Solution for Enduring and Managing Banking Regulatory ComplianceAnand Adya, Greenlight Technologies

2:40 p.m.– 3:00 p.m.

T8 European Regulatory Reporting ‒ Integration of SAP Bank Analyzer AFI Subledger Scenario with ABACUS/IRR for FINREPMark Holländer, BearingPoint GmbHMarek Ristock, ifb group

2:55 p.m. Room Change

3:05 p.m.– 3:25 p.m.

C5 Finance and Risk Transformation at BB&T ‒ Co-Innovating to Drive an SAP Software Road MapBriana MacIntyre and Sascha Maric, BB&TNico Kohler, SAP

D5 Transformation in Wealth ManagementJana Hamel, SAP

E5 Integrated Finance and Risk for Insurance ‒ Overview and UpdateVolker Mohr, SAP

T9 b²tec Loans Management ‒ Small and Midsize Enterprise Rapid-Deployment SolutionWim Wiers, b²tec Software GmbH

3:30 p.m.– 3:50 p.m.

T10 Automation of Product Configuration in SAP for Insurance SolutionsMartin Hinz, ConVista Consulting AG

3:45 p.m. Room Change

3:55 p.m.– 4:15 p.m.

C6 Risk and Compliance: Firsthand Customer Experiences from Nordea and an SAP Solutions UpdatePeter Bergman, NordeaMichael Adam, SAP

D6 Learn About the Latest Trends and Latest Successes in Central BanksPeter Bramm andPaulo Carmo, SAP

E6 The Future of Finance. A Technology-Driven Process RevolutionChristian Kupper, SAP

T11 Canceled

4:20 p.m.– 4:40 p.m.

T12 Using Analytics to Break Barriers to Entry in Financial ServicesRobert Jerome, Dickinson + Associates Inc.

4:35 p.m. Coffee Break/Exhibition Is Open

5:00 p.m.– 6:00 p.m.

B2.1  How to Accelerate Strategic Deal Execution(open only to SAP attendees)Elizabeth Baker, Senior Vice President, Global Strategic Initiatives, SAPRoom: World Forum Theater

B2.2  Mobile Money and Omnichannel Banking – What’s in It for Partners?Haridas Nair, Vice President, Product and Solutions, Omnichannel Banking, SAPRoom: Amazon

6:00 p.m. End of Presentations/Shuttle Transfers to Hotels

7:30 p.m. Shuttle Transfers from Hotels to the Evening Event

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AGENDAWednesday, April 30, 2014

8:30 a.m. Registration/Exhibition Is Open

9:00 a.m. F1 Welcome to the Age of Data Room: World Forum TheaterAndy Hirst, Vice President Banking Solutions, SAPMargaret Robins, Statistical Analyst, Data Analytics and Insight, Aviva plc Julien Sauvage, Director of Product Marketing SAP Analytics, SAP

9:45 a.m. Coffee Break/Exhibition Is Open

Theme Moderation Room

RUNStrategic Deal Best Practices(open only to SAP attendees)Robert Wilson, SAP Mississippi

INNOVATENew Business Models Sükrü Ciray, SAP Amazon

COLLABORATEJoint Success Stories Domenic Iannaccone and Stefan Schmidt, SAPYangtze

Live Demo Theater Rob Jackson, SAP Amazon Foyer

10:10 a.m.– 10:30 a.m.

G1 Making the Kiwi Fly in Tier-Two Core BankingMarcel Jones andRobert Wilson, SAP

H1 How to Sell SuccessFactors HCM Suite in the CloudMargit Bauer, SAP

I1 Why and How ING Replaced Its Cash Manage-ment Solution with Master Contract Management from SAPWolfgang Seidel, SAPFilip Bosschaert, ING

T13 Ernst & Young Tax Transformation Enabled by SAP Solutions Richard Clough and Daniel Haudenschild, Ernst & Young

10:35 a.m.– 10:55 a.m.

T14 The Platform for Innovation: Creating the Future of Global Digital BankingBill Parsons, Yodlee

10:50 a.m. Room Change

11:00 a.m.– 11:20 a.m.

G2 Selling and Implementing SAP Software Successfully at Deutsche BankDirk Kruse, SAP

H2 Achieving Success in the Cloud with Procure-ment, Finance, and the Business Network James Marland andLalitha Rajagopalan, SAP

I2 Reference Architecture from SAP ‒ Deliver on the Promises of Strategic PlanningDavid Whiteing, Common-wealth Bank of AustraliaJens-Peter Jensen, SAP

T15 SAP Bank Simulation ‒ A Banking Solution in the CloudChristian Mathias Müller, SAP

11:25 a.m.– 11:45 a.m.

T16 Session Will Be Announced at the Demo Theater

11:40 a.m. Room Change

11:50 a.m.– 12:10 p.m.

G3 Leveraging the Financial Services Platform: Accelerated Digital Insurance at Commonwealth Bank CommInsureThomas Bauch andRichard Morgan, SAP

H3 Core Banking in the CloudJens-Peter Jensen, SAPMartina Wahr, CSC

I3 Accelerating the Development of Hitachi’s Analytical Banking Solution Utilizing a “One-Touch Banking Toolbox”Nitzan Levi, SAPTaiki Sakata, Hitachi Consulting

T17 Session Will Be Announced at the Demo Theater

12:15 p.m.– 12:35 p.m.

T18 Session Will BeAnnounced at the DemoTheater

12:30 p.m. Lunch Break/Exhibition Is Open

1:30 p.m. F2 Closing Keynote: Let’s Roll! Room: World Forum TheaterSimon Paris, Global Head of Strategic Industries, SAP Ross Wainwright, Global Head of Financial Services, SAP

2:15 p.m. End of Presentations

2:45 p.m. Close of Exhibition/End of Event

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EVENING EVENTS

Evening Event on Monday, April 28We invite you to join us for the welcome party on Monday, April 28, at the World Forum. Enjoy drinks, dinner, live music, and entertainment. Network with peers as we wrap up the first conference day.

No shuttle service is needed to come to this event. Simply walk down the stairs to join your colleagues in the Atlantic Foyer (level –1, Oceans) of the World Forum.

Return shuttles from the World Forum to hotels are available from 7:30 p.m. until the end of the evening event at 11:30 p.m.

Evening Event on Tuesday, April 29We are pleased to invite you to a special evening event at the beach club Doen! Those of you who attended last year’s event will remember the great atmosphere, food, and dancing.

Shuttle buses to Doen! will leave at 7:30 p.m. from the front of your hotel.

Return shuttles from Doen! to hotels are available from 10:00 p.m. until the end of the evening event at 1:00 a.m.

Doen! Strandweg 92586 JK Scheveningen+31 70 3557834www.strandclubdoen.nl

Meals for attendees with special food requirements (allergies, diabetic, kosher, and so on) have been arranged. Please contact Doen! service personnel.

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FLOOR PLANS

–1 Oceans Lunch Food Service and Evening Event

0 ContinentsCheck-In, Information Services, and Coffee Break Area

Atlantic Foyer

Atlantic

Special Food Requirements Station:Nut and Wheat Allergies, Kosher, Vegan

SAP Office 3Europe 1

SAP Office 4

Europe 2

Speaker Support Center

OceaniaSAP

Office 2Asia

Customer Speaker Lounge

Antarctica

SAP Office 1Africa

Partners Meeting RoomSouth America

Registration Desk

Registration Desk

Coffee Break Area

Coffee Break Area

Information Desk

Coatroom

Entrance

SAP Meeting Room ACentral America

SAP Meeting Room B

North America

Keynote

Elevator

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1 RiversKeynote Sessions, Breakout Presentations, Coffee Break Area, and Exhibition

Partner Exhibition P01 BearingPointP02 b²tecP03 Informaat CXPP04 Return on IntelligenceP05 CapgeminiP06 Ernst & Young P07 HartterGroupP08 AccentureP09 alseda consultingP10 msg global solutionsP11 Dickinson + Associates Inc.P12 Greenlight TechnologiesP13 fidis GmbH and NTT DATAP14 FeedzaiP15 DeloitteP16 ConVista Consulting AGP17 MphasisP18 Bluefin SolutionsP19 YodleeP20 Hitachi Consulting

SAP ExhibitionS01 The End-to-End Platform for SAP for InsuranceS02 Welcome in the Age of Big DataS03 Drive Pipeline, Lead with Digital and SocialS04 Core Banking Project Completed – Now What?S05 Human Capital Management SolutionsS06 Business Networks in the CloudS07 The Mobile ExperienceS08 Mobile Tune-Up Zone

Breakout Room

Yangtze

Breakout Room Mississippi

Outside Terrace

Outside Terrace

Breakout Room

Amazon

Live Demo

Theater

P19P16

P05

P06

P20P15

P02

P04

P07

P17

P08

P18

P03

P09

P01

P10

S12

S11

S07+8S01+02

S03+04 S05+6

S13

S14

Keynote

SAP Office 6Nile

Barista Bar

SAP Office 5Volga 1+2

SAP Meeting Room CMurray

DEF

SAP Meeting Room DThames

SAP Meeting Room E

Rio Grande 1

SAP Meeting Room F

Rio Grande 2

CandyStore

Juice Bar

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GENERAL INFORMATIONThe Partner Exhibition

AccentureAccenture is committed to being the leading implementer and innovator for SAP solutions in large-scale digital business transformation, business process improvement, value delivery, and application outsourcing.

With over 38,000 SAP practitioners and a 30-year strategic relationship with SAP, we deliver and support a full range of industry-specific business services for large-scale implementations that span multiple solutions. These include core enterprise resource planning (ERP), lines of business, and emerging technology (such as analytics, the SAP HANA platform, mobile, and cloud). Our global delivery network, innovation centers for SAP solutions, and proprietary assets and solutions deliver unmatched expertise and high performance to our clients.

We help financial services organizations accelerate business growth and deliver high performance over the long term, and we work with them to realize maximum value from their SAP software. Based on the unique needs of each client, we apply proven approaches, tools, and insights to help them embrace new approaches and technologies before the competition. In finance and risk, we are shaping the agenda of 10 of the top 15 banks, 8 of the top 10 insurers, and the top 8 capital market firms. In core banking, we are working on 6 of the 8 largest core banking SAP software implementations worldwide.

From implementation and extension through upgrade and maintenance to application and infrastructure outsourcing, Accenture can help financial clients get more out of their SAP investments and accelerate business results.

alseda consultingalseda consulting is a company in the financial services industry providing a wide range of services. We provide objective guidance and apply practical knowledge to empower our clients’ success in their market.

Thanks to our deep knowledge of SAP for Banking solutions, we are able to offer our clients a broad range of services, including the development and design of new IT-architecture and IT-application landscapes. By combining technical know-how with detailed industry-specific and financial knowledge, we meet the needs of our customers and deliver mature and valuable solutions.

Key values: • Leading services provider, especially for the SAP Payment Engine and SAP Deposits applications • Deep knowledge of banking business processes • Long-time experience with SAP for Banking solutions • Project know-how in large bank projects • Experience in the implementation and running of core banking systems • Support and maintenance center

alseda AIP solution: Our preconfigured AIP solution for SAP Payment Engine brings it all together: quick value for our customers, and reduction of project duration and risk. Alseda’s preconfigured AIP solution provides a basic set of payment processes along with standard payment formats, which are already pretested and operationally ready for our customers. Our AIP solution helps ensure that SAP Payment Engine is integrated quickly and seamlessly into production, allowing our customers to utilize the wide range of functionality that this modern payments platform offers.

BearingPoint BearingPoint consultants understand that the world of business changes constantly, and that the resulting complexities demand intelligent and adaptive solutions. Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We combine industry, operational, and technology skills with relevant proprietary and other assets to tailor solutions for each client’s individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s leading companies and organizations.

Our 3,500 people, together with our global consulting network, serve clients in more than 70 countries and engage with them for measurable results and long-lasting success. www.bearingpoint.com

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Bluefin SolutionsBluefin Solutions is a global independent consultancy and an SAP partner. We work with organizations such as Barclays, Catlin, Chaucer, and Nationwide to challenge traditional thinking and bring new ideas to life. Every day, a Bluefin team is listening, advising, and helping create value for organizations across the world. Headquartered in the United Kingdom, we have offices in Malaysia, Singapore, and the United States.

Bluefin uses a 3i-approach. From a nugget of fresh insight, an idea is born that creates innovation measured in business terms.

• Insights: Bringing in-depth sector experience and new points of view. We have built our expertise inside the spheres where our clients operate. We can show you which technologies and business models your competitors are adopting and can introduce insights from other sectors to spark novel ways of looking at things.

• Ideas: Bluefin ideas are cocreated with you. They stem from working within your teams, staying responsive to your needs, and understanding your goals. They may be aimed at helping you overcome a specific business challenge or move into a new market. Or they may even center on creating new business models.

• Innovations: Turning ideas into reality requires innovation – new ways of working supported by new technology. Bluefin is not tied to a type or brand of technology. We’ll only recommend something if it fits the strategy, whether it’s a more cost-effective way of working or a surer way to reach your customers. The focus must be business impact.

b²tec ‒ the core banking specialistsb²tec is one of the leading providers of consulting services for business transformation in SAP for Banking solutions environments for the financial services industry. We consult, develop, implement, train, and maintain in the field of transaction banking – efficiently, successfully, worldwide.

b²tec delivers consulting and development for financial services for SAP software and supports customers throughout the complete project lifecycle. Starting with IT-strategy consulting, b²tec delivers business blueprints, customizes applications according to customers’ needs, and develops what is needed to close gaps or to fit into existing surrounding systems. Finally, we test exhaustively and facilitate the smooth rollout of project results, as well as take over the maintenance of project results.

b²tec uniquely combines knowledge of business processes ‒ especially loans, deposits, card management, payments, and banking analytics ‒ in the financial market with the outstanding technical know-how in SAP software necessary to support these processes. b²tec sets itself the goal of achieving distinction primarily through its intensive theoretical and practical experience in its fields of business.

b²tec has headquarters in Frankfurt (Bad Vilbel) and branches in Canada (Calgary, Toronto, Regina), Switzerland (Zug), India (Bangalore), and Slovakia (Bratislava). We are currently establishing branches in Latin America and the United States and are serving customers in Europe, the Americas, the Middle East, Asia, and Africa. b²tec wants to build lasting cooperative relationships with its customers based on trust by always striving to act in its customers’ best interests.

CapgeminiWith more than 130,000 people in 44 countries, Capgemini is one of the world’s foremost providers of consulting, technology, and outsourcing services. The group reported 2013 global revenues of €10.1 billion.

Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Capgemini’s Financial Services Global Business Unit brings deep industry experience, innovative service offerings, and next-generation global delivery to serve the financial services industry. With a network of 24,000 professionals serving over 900 clients worldwide, Capgemini collaborates with leading banks, insurers, and capital market companies to deliver business and IT solutions, and thought leadership that creates tangible value.

For more information, please visit www.capgemini.com/financialservices.

Rightshore® is a trademark belonging to Capgemini.

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ConVista ConsultingHeadquartered in Cologne, Germany, ConVista Consulting is a leading independent consulting group in IT-enabled business processes. With strong dedication to SAP solutions, ConVista Consulting provides a combination of deep domain and process know-how with an in-depth understanding of information technologies. As a long-standing SAP partner, ConVista offers comprehensive know-how for optimally shaping and designing the architecture of an installation, and for its technical integration with a company’s established, heterogeneous system landscape.

Our core markets are insurance, banking, utilities, and other selected industries. Since our founding in 1999, more than 350 customers around the world have used ConVista Group’s consulting services. With a proven track record of successful projects, ConVista is recognized as a trusted advisor. ConVista Group has a partner-driven business model with high growth potential on an international level.

ConVista is now represented by over 500 employees in 13 countries on 4 continents. This worldwide presence brings us closer to our customers and enables us to offer rapid-response solutions on-site.

For more information, please visit us at www.convista.com.

CSCCSC is a global leader in next-generation IT services and solutions. Combining in-depth industry knowledge, innovative consulting, and technology expertise, CSC helps companies transform their operations, reduce risk, and comply with an ever-changing regulatory environment. CSC offers rich data services, independent testing, application modernization, enterprise solutions, core banking assets, cards management software, and mobile security.

Strategic partnerships are key to CSC’s unique proposition in banking and capital markets. Working with SAP, CSC is accelerating the banking industry’s move to next-generation platforms with proven, world-class services. As a long-time SAP global services partner, CSC implements and delivers SAP solutions to customers across many industries and is an SAP-certified provider of cloud services, hosting services, and application management services.

By leveraging CSC’s industry expertise, comprehensive portfolio, and proven track record, banks can reduce the risk, implementation time, and cost traditionally associated with business and systems modernization. And they can achieve the cost savings, agility, innovation, and superior customer experience required to drive profitable growth.

DeloitteDeloitte engages organizations through a business-first approach to technology strategy and implementation transformations. Our global capabilities are recognized for high quality, proven delivery capability, and our leadership in value-oriented innovations. Our industry-focused capabilities extend to core business solutions that are enabled through analytic, enterprise mobility, social media, and cloud solutions.

Dickinson + AssociatesFor 15 years, Dickinson + Associates has been a leading U.S.-based systems integrator and value-added reseller delivering transformational SAP business solutions to corporate and public sector clients. The firm is a U.S.-based SAP gold partner with global delivery experience extending into Europe, Asia, and the Americas. Our commitment to excellence has led to 15 years of uninterrupted sales growth, as well as quality references from satisfied clients.

We have deep expertise in SAP Business Suite software, business intelligence, the SAP HANA platform, and enterprise mobility. Our team of seasoned industry experts in financial services, manufacturing, consumer packaged goods, retail, and public sector designs and implements innovative solutions focused on achieving competitive advantage across your enterprise. This business-driven approach emphasizes measurable business results over just technology.

Our team of industry experts has designed and implemented strategic and operational programs leveraging SAP software with integration to various banking, insurance underwriting, and insurance claims platforms. We bring extensive process knowledge in bank transactions, analysis, regulatory compliance, property and casualty (consumer and commercial) insurance, and global reinsurance. Our comprehensive knowledge of banking and insurance process lifecycles, combined with strong knowledge of SAP solutions, uniquely positions and differentiates us in the marketplace.

GENERAL INFORMATIONThe Partner Exhibition

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Ernst & YoungAt Ernst & Young Global Limited (EY), we are committed to building a better working world ‒ with increased trust and confidence in business, sustainable growth, development of talent in all its forms, and greater collaboration. We are a globally integrated professional services organization – in our mind-set, actions, and structure.

Our commitment to entrepreneurs, in both emerging and developed economies around the world, helps drive growth, empower innovation, and ensure that we’re working with more of tomorrow’s global leaders today. Our people and clients tell us that our diverse workforce and culture brings out the right results in our people and our business. EY is a global leader in using our knowledge to your advantage. Our collective intelligence gives you fresh insights, relevant approaches, and efficient service.

Feedzai Feedzai is a big data science and software company that uses real-time, machine-based learning to help payment networks, banks, and retailers prevent fraud in omnichannel commerce. Feedzai’s fraud-science technology fuses machine learning with human intelligence to power payment systems globally for customers in North America, South America, Europe, and Africa. Customers use Feedzai’s Fraud Prevention That Learns™ software to predict and prevent electronic payment loss before it occurs.

Feedzai can detect fraud in any commerce transaction by analyzing historical and current data, whether the credit card is present or not, in real time. The platform can detect fraud by as much as 10 days earlier than other solutions and expose more fraud cases (up to 60% more), all with lower false alarms. Feedzai’s technology takes advantage of machine learning to help customers detect fraud by understanding the way consumers behave when they make purchases, online or in-store.

Launched in Europe by aerospace engineers and data scientists, Feedzai is bringing its expertise to the United States, a country lagging behind in fraud protection technology compared to other parts of the world that have leapfrogged straight to mobile and advanced chip cards.

fidis GmbHfidis GmbH is a leading international service provider of standard software for factoring and ABS processes based on SAP software. The use of FACT.pilot® and ABS.pilot® solutions enhances the competitiveness of factoring companies, as well as banking houses and savings banks. At the same time, businesses can fulfill statutory stipulations. The modular structure of the software helps ensure quick implementation on the required scale. Every business, regardless of its size, can take advantage of these solutions. fidis was founded in 2000. Its customers include leading factoring companies, big banking businesses, and savings banks.

Greenlight TechnologiesGreenlight products that are offered by SAP provide an enterprise-wide approach to managing compliance initiatives including regulatory compliance, transaction monitoring, and compliant user access across heterogeneous environments.

Regulation Management The SAP Regulation Management application by Greenlight includes access violation management software. The application enables regulated industries to manage compliance across the enterprise while reducing operational inefficiencies, streamlining disparate processes, and reducing costs. It provides a scalable centralized control center to effectively manage the diverse compliance demands associated with ever-increasing governmental regulations such as NERC, FERC, NIST, SOX, HIPAA, EPA, and SANS 20. The application leverages content reuse, bidirectional connectivity to SAP and non-SAP compliance data sources, and a sophisticated regulation intake process. SAP Regulation Management provides automation that allows companies to unify their diverse application landscape and regulatory requirements to help them achieve comprehensive, end-to-end compliance.

Access Violation ManagementThe SAP Access Violation Management application by Greenlight allows integration with non-SAP business applications to support compliance activities such as detective and preventive controls, cross-application risk analysis, and provisioning and deprovisioning of user access in real time. The application leverages access and process control solutions while extending the compliance scope to other enterprise resource planning systems, custom or legacy solutions, and cloud-based offerings.

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HartterGroupHartter is well known in the financial services industry for its special expertise in banking business processes, front ends, and devices. Hartter’s global presence is covered by collaborations with well-known SAP partners that specialize in SAP for Banking solutions. Hartter offers consulting, development, implementation, integration, and training services. The company’s Banking Process Collection includes services that enable flexible ways to reduce project times and risks. Hartter provides several front end modules based on the Banking Process Collection. Standard solutions readily available are the branch and back-office front end ProGvs, the teller and cash desk solution JKassa, and the loan decision system MAKRES.

The unified Hartter front end – integrated with back-end and third-party components of the bank – is designed for specific branch and back-end operations, and to help simplify the complexity of banking processes for the user. The integration of peripheral devices in the processes accelerates user efficiency and increases business volume.

Since 2004, Hartter has been working with SAP and the SAP for Banking solution portfolio. The integration of our solutions with SAP for Banking solutions enables us to meet customers’ requirements for efficient banking processes. Because of our excellent partnership with SAP, we are always up-to-date on SAP solutions and technology, as several SAP certifications and our know-how of SAP Process Objects Builder prove.

Our customers, which include small, midsize, and large banks; private and savings banks; and large data centers, are using our front ends on more than 30,000 workstations.

Hitachi Consulting Hitachi Consulting is the global management consulting and IT services business of Hitachi Ltd., a global technology leader and catalyst of sustainable societal change. In that same spirit ‒ and building on its technology heritage ‒ Hitachi Consulting is a catalyst of positive business change, propelling companies ahead by enabling superior operational performance. Working within their existing processes and focusing on targeted functional challenges, we help our clients respond to dynamic global change with insight and agility. Our unique approach delivers measurable, sustainable business results and a better consulting experience.

Informaat CXP Informaat CXP develops Dialogica, a customer experience platform for SAP for Insurance solutions, in cooperation with msg global. Dialogica is an enterprise-grade solution for digital insurers to create simple, fast, convenient, and cost-effective digital touchpoints, offering a consistent experience across channels and devices.

Designed outside-in around the customer’s needs, Dialogica starts from an orchestrated service ecosystem, mapping all the dialogues a company needs to be able to engage with its customers on the channels on which the dialogues should be offered (for example, self-service, call center, agent, and affiliate).

Dialogica is a comprehensive, integrated, cloud-based platform to support the complete touchpoint design, development, and management lifecycle. Libraries with configurable, preintegrated building blocks leverage SAP technology for the customer experience. Dialogica enables enterprises to quickly define, design, build, test, and deploy touchpoints on multiple channels. The resulting touchpoints (for example, public and customer Web sites, and apps for employees, agents, and affiliates) are fully customizable to match locale and brand identity. Touchpoints are based on open standards (HTML5, CSS, JavaScript) and work well on devices including laptops, desktops, tablets, and smartphones.

Companies can have reduced time to market; lower design, development and maintenance costs; and increased customer satisfaction.

Better for customers. Better for business. Cheaper. More convenient.

Mphasis Mphasis, an HP company, is a US$1 billion global service provider, delivering technology-based solutions across industries including banking and capital markets, insurance, manufacturing, communications, media and entertainment, healthcare and life sciences, transportation and logistics, retail and consumer packaged goods, energy and utilities, and governments around the world. Mphasis’s integrated service and solution offerings help organizations adapt to changing market conditions, improve margin, and derive maximum value from IT investments.

The SAP practice at Mphasis is rapidly growing, with a rich client base of over 50 global customers. It is enabled by over 700 SAP professionals leading solution delivery in the areas of the SAP HANA platform, enterprise mobility, analytics, the SAP ERP application, customer relationship management, the SAP NetWeaver technology platform, and more. Our experience spans vertical markets and geographies, carrying out full implementations and global rollouts for large corporations.

GENERAL INFORMATIONThe Partner Exhibition

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msg global solutionsSuccessfully serving the insurance market since the early 1980s, msg global solutions develops and implements core insurance operations systems on which insurance and reinsurance companies conduct business. Our clients include many of the largest international insurance and reinsurance companies.

msg global solutions is the international development arm of the msg group. Our consultants are deployed through 13 offices worldwide. Additionally, we provide service and value to the insurance market through partnerships, joint ventures, and codevelopment arrangements.

Notable partners include Informaat, for the development of a new user interface for an SAP portal for insurance; GLOOOBAL, for projects involving the SAP HANA platform and fraud management expertise; and, of course, our partnership with SAP concerning SAP Insurance Analyzer analytic applications.

msg global solutions delivers consulting services and solutions to help clients fully access the depth and power of SAP solutions. We provide value to clients through the creation and customization of systems that enhance workflow, improve operational efficiency, effectively deploy resources, facilitate the exchange of data, and respond to reporting requirements.

NTT DATA NTT DATA is your global innovation partner headquartered in Tokyo, with business operations in over 35 countries. Our emphasis is on long-term commitment, combining global reach with local intimacy to provide premier professional services from consulting and systems development to outsourcing.

NTT DATA combines local flexibility and agility with centrally coordinated access to global resources. NTT DATA’s long-standing customer relationships are proof of its ability to combine the best of both worlds: the scale and resources of a globally operating group combined with local teams possessing deep market insight and expertise. This has allowed NTT DATA to meet customer needs all over the world, consistently exceeding their expectations for quality, timeliness, and local knowledge.

PwCPwC is a large global provider of business services with revenues of US$32.1 billion in fiscal year 2013. With more than 184,235 people, PwC provides worldwide services in the area of accountancy, tax, and human resources, as well as financial, economic, legal, and strategic advice. Our clients include enterprises and foundations in all sectors and sizes, from small not-for-profit organizations to large multinational companies, as well as local and national public entities from municipalities to ministries.

The PwC network comprises offices in 158 countries, almost anywhere in the world. On an international level, PwC can be seen as a worldwide, integrated network, and we take pride in having a very strong local presence.

Our size means that we have the right expertise available to find solutions for every financial or organizational problem. Our widespread network and local roots enable us to have an eye for specific needs and provide fully tailored services.

PwC is an SAP global services partner, and we deliver value to banks, insurance companies, and asset management companies around the world. Given our large and widespread team of risk and actuarial experts, we have developed a deep understanding of global and local regulations, both existing and new to arrive. Using this knowledge, we work with SAP to help in delivering even better solutions to the financial services market and to help our customers with top-notch IT architecture and implementations.

Return on IntelligenceReturn on Intelligence delivers innovative consulting, systems integration, and commercial software engineering solutions. We help clients strategize, design, and implement core systems transformation solutions that position them to successfully respond to the pervasive impact of I-SMAC: the “Internet of Everything,” social media, enterprise mobility, analytics, and cloud computing. Headquartered in Philadelphia, we have 1,000 employees and a global network of delivery teams located across the United States, Eastern Europe, Russia, and China.

YodleeYodlee is the financial platform that powers dynamic innovation for digital financial services in the cloud. With the industry’s largest collection of consumer and small-business transactional data, Yodlee is the horsepower behind today’s coolest and most personalized digital financial experiences. Today, more than 750 companies globally, including 9 of the top 15 U.S. financial institutions and major banks around the world, rely on Yodlee to power personalized financial apps and services used by millions of consumers ‒ driving retention, engagement, and revenue. Yodlee is headquartered in Redwood City, California, with offices in London and Bangalore, India, as well as customers in more than 10 countries. For more information, visit www.yodlee.com.

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