Digital technology can enable speed and agility to drive revenue and profits

“The digitization of processes coupled with data brings about a new experience platform from which the

intelligent enterprise can come to life.” —Telecom company using SAP S/4HANA

Current Challenges for Enterprises

Is your ERP Equipped to Manage Through Crisis

and Unlock Intelligence?

• Historical patterns are no longer relevant• Supply chains require agility• Workforce is remote• Systems are disconnected• Lack of real-time information• IT is too complex• New business models are needed quickly• Customers require commitment to promise• Innovation needs to accelerate• Remote workers need agility and real-time systems that are connected

Unlocking intelligence requires a new type of system, one that is more connected, collaborative, and insightful than before.

Intelligent ERP o�ers a path to addressing these challenges and helping the business run at its best.

Challenging Times Require Adopting an Intelligent

Enterprise Approach

How are organizations that haven't adopted digital

comparing to digital adopters?

Business Recovery Can Be Accelerated with Intelligent ERP

How has/will the deployment of SAP S/4HANA* impact the following for your organization?

*SAP S/4HANA is an Intelligent ERP System

All IDC research is © 2020 by IDC. All rights reserved. All IDC materials are licensed with IDC's permission and in no way does the use or publication of IDC research indicate IDC's endorsement of SAP’s products/or strategies.

US46227120TM

less likely to engage in positive

customer experiences

23%less likely to monetize the

business' return on data-related

assets

19%less likely to engage in

product and service innovation for R&D

investments, e�ciencies in cycles,

and innovation returns

8%less focused on

creating sustainable digital

processes

34%

Companies identified as digital (having a multiyear strategy, road map, and digital platform) have grown revenue nearly 16% over the four years while the non-digital

have shrunk 4%. More importantly, profits for those digital companies have improved 28% while the non-digital companies have had no profitability growth.

Create Market Advantage with Digital Technologies

57%

51%

50%

46%

44%

40%

We can use data for better analytics, predictions, or simulations

We have/will have significantly improved the time it takes for our business to process and utilize information

We are now/will be digitally enabled - able to drive new levels of e�ciency and e�ectiveness and enable transformational business models that were impossible with traditional technology 

The businesses are now/will be enabled to implement new products or services quickly

The business can respond to customer demand more e�ectively

Our existing processes are/will be better optimized

Revenue Performance Index Profit Performance Index

■ Digital manufacturers ■ Non-digital manufacturers

2013 2014 2015 2016 2017

Source: IDC Global Performance Index, 2019

Source: IDC 2019, n=402 global manufacturers

Source: IDC 2019 study of 300 SAP clients

2013 2014 2015 2016 2017

100.0 101.697.6

100.9

115.8

96.2

89.591.0

100.2100.0

127.9

99.3

91.291.7

111.3

106.0104.7

100.0

100.0 101.7

How Intelligent ERP Can Drive Resilience and Recovery

Beyond Continuity

CognitiveCan your ERP manage the massive data sets, tie them to analytics, and turn the data into actionable insights in real time?

ConnectedCan your ERP connect across customers, suppliers, employees, and other businesses?

AgileDo your systems give employees more ability to think, understand, and move quickly with intelligent decision making?

CompliantAre your ERP systems able to enable you to operate globally while still meeting segregation of duties in accounting, material management controls, and track and trace in the supply chain?

CapableDoes your ERP allow business functions to access the information needed to make the right decisions for the enterprise while enabling industry extensions at the edge with innovative technologies such as the Internet of Things (IoT)?

ModernIs your system able to run in-memory driving decisions in real time with absolute integrity?

CollaborativeDoes your system allow the entire enterprise to collaborate, extending to the global networks of suppliers, contingent labor pools, and supply chains?

InnovativeIs your ERP system able to use intelligence to innovate and scale fast with brand-new models for the mass market?

ScalableCan your system run in the cloud and scale to grow and contract with the business as required?

Real timeDoes your system allow the organization to make the right decisions with real-time data and intelligence, enabling better business outcomes?

An IDC Infographic, sponsored by SAP