Celebrating Excellence in SAP Implementations Quality Awards for Customers in Europe, the Middle East, and Africa

Dirk Raemdonck SAP Active Quality Management

Recognize customers demonstrating excellence in SAP projects

Build a community of thought leaders

Increase collaboration with customers and partners on the quality topic

Share best practices

Why SAP runs the program

Customer winner benefits

Recognition internally

Easier to get budget for new projects

Easier to recruit for project teams

Change management motivator

Prestige and pride for teams and individuals

Recognition externally

A well-run organization

A thought leader and a clever company

Proven professionalism to stakeholders

Prize

Winner logo

Plaque for local market unit winners

Trophy for regional winners

Regional winners invited for winner ceremony in Walldorf, April 2015

* 2 of 3 criteria must be met

Should your SAP project be on the border or difficult to place in a category, please contact AQM@SAP.com for advice. SAP reserves the right to move a nomination to another category, but we will of course discuss this with the customer first.

Rapid Delivery*

Business Transformation*

Cloud Innovation

HANA Innovation

Mobility Innovation

Users

Incl. self-service users

< 500 > 400 Any project

size

One or more of the cloud solutions in

the SAP portfolio is an essential part of

the nominated project

Any project size

HANA in-memory platform is an

essential part of the project

whether it is used with SAP

NetWeaver BW, SAP BI Business

Objects, SAP Business Suite on HANA, etc.

Any project size

One of the mobility solutions in the SAP portfolio

plays an essential part of the project with

various employee

groups on one or more devices

and/or tablets

Duration

Months 7 > 6

Person days

Consultants and internal time, but excl. end-user training

< 1000 > 900

5 Award Categories

Initial SAP market-unit awards

1. Online nomination submitted in English

2. Customer may be contacted by SAP for more suitable category

3. Initial short-listing based on nomination form

4. Short-listed customers present project in a 1-hour Webcast to judging panel (template provided)

5. Market-unit winners selected based on online form, their presentation, and Q&A

The final regional awards

1. Regional short-listing across SAPs market unit in same category (Gold winners and Excellence winners)

2. Short-listing based on nomination form and same criteria as at market-unit level

3. Short-listed customers make Web-based presentation to regional external judging panel

4. Regional winners selected based on online form, their presentation, and Q&A

Timeline for local and regional process

Activity (Timeline for all countries/market units here) Dates

Nomination period opens with online submission form May 05

Nomination period closes August 18

SAP BeLux shortlisting among eligible nominations August 25

Shortlisted companies contacted to schedule presentation August 29

Presentation to MU judging panel September 8-19

SAP BeLux winners announced September 26

SAP BeLux winner ceremony (SAPience.be Tech Day) October 8

Regional shortlisting across the local Gold and Excellence winners January, 2015

Shortlisted local winners contacted to schedule presentation February, 2015

Presentation to regional judging panel Feb/Mar 2015

Regional winners announced March, 2015

Regional winner ceremony in Walldorf, Germany April 2015

Project went live after January 1, 2013

Software has been actively used for at least 2 months

Must include the implementation of one or more products across the SAP Business Suite, SAP Business One, SAP Business ByDesign, SAP Business Analytics solution, SAP industry solutions, the HANA platform, the SAP enterprise mobility suite and the SAP Cloud Portfolio.

Project was not nominated in previous years

Customer must be based in or served by one of the SAP market units within Europe, the Middle East, and Africa

Customer can apply only via the online form

Customer can apply in several categories if different projects

A nomination can only be submitted in one SAP market unit

Customer must be available for follow-up phone calls

Winners must be available for interviews and press activities

Nomination must be submitted using the online form and no changes or amendments are allowed later

Entry criteria

Adherence to SAP 10 quality principles

Time and cost of implementation Initiatives deployed to reduce TCI and TCO, shorten implementation time

Business benefits What business benefits have been achieved as a result of the implementation?

Completeness of answers All questions answered (in English)

Conciseness of answers Precise (short) answers focus on how quality excellence was achieved

Evaluation criteria

Demonstrate adherence to the 10 SAP quality principles

Follow recognized project management standards

Demonstrate how you reduced TCI and TCO* and shortened implementation time

Outline tangible business benefits achieved and how these were monitored during the implementation

Highlight innovative implementation aspects and the use of lessons learned

Use strong, experienced communicators when presenting the nominated project

Include people from the business side when you present your project

Improving your odds

Bronze Winner

Silver Winner

Gold Winner

Excellence Winner

Rapid Delivery

Category

Business Transformation

Category

Cloud Innovation Category

HANA Innovation Category

Mobility Innovation Category

Bronze Winner

Silver Winner

Gold Winner

Excellence Winner

Excellence Winner

*Total cost of implementation and total cost of ownership

Regional winners Receive an SAP Quality Awards regional winner

logo (i.e. best projects across Europe, Middle East, and Africa)

Receive an SAP Quality Awards winner trophy

Get invited to regional winner ceremony in Walldorf, April 2015

Can promote achievements in external media, on company Web site, LinkedIn

Will become recognized in SAP communities as a thought leader setting new standards for quality best practices in implementations, project management, and collaboration

Winner benefits

Market unit winners Receive an SAP Quality Awards winner logo

for use on Web site/other communication

Receive an SAP Quality Awards plaque

Become recognized within own organization for best-in-class project excellence

Can promote achievements in external media, on company Web site, LinkedIn

Become recognized in SAP communities as a thought leader setting new standards for quality best practices in implementations, project management, and collaboration

Gold and Excellence winners automatically qualify for regional competition across all of Europe, Middle East, and Africa

Go to the awards Web siteards2012 Check out the categories

Download the 10 SAP quality principles

Go to Your Nominations Check out offline version of submission form

(15 questions)

Ensure that you have login to SAP Service Marketplace extranet to access the submission tool

To start nomination process, click Create nomination

To access already-started nominations, click Access your draft and submitted nominations

Implementations with challenges are also good candidates, as you can demonstrate how issues were successfully addressed

Submission deadline depends on which market unit you apply in. Contact aqm@sap.com for details or the quality director in the nearest SAP market unit

Get started today!

www.sap.com/qualityawards

Online form accessible with

SAP Service Marketplace login

The 10 SAP quality principles

1. Anchor business value firmly in your project

2. Determine the requirements early on

3. Cooperate with stakeholders and use proper governance model

4. Ensure timely delivery and effective tracking

5. Staff the project with sufficiently skilled, motivated people

6. Apply appropriate methodology and plan for quality

7. Identify and manage risks jointly throughout the project

8. Exploit standard software using solution and delivery best practices

9. Achieve production readiness

10. Use organizational change management to transform business

Download

Customer Recognition since 2006 Celebrate your success by applying for the SAP Quality Awards!

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Thank you

Contact information:

Dirk Raemdonck Quality Director Belgium & Luxembourg dirk.raemdonck@sap.com

+32 486 13 64 77