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SAS ® FORUM BELUX 2017 Welcome

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SAS® FORUM

BELUX 2017

Welcome

Catherine Truxillo, Ph.D.

Director, Advanced Analytics Education

THE ELEMENTS OF ANALYTICAL LEADERSHIP

SAS® FORUM

BELUX 2017

Copyright © SAS Inst itute Inc. A l l r ights reserved.

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LeadershipFour Elemental Powers

1. The More You Know…

2. The 5 P’s

3. Channel Your Inner Disney Princess

4. The Superpower to Unlock

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Element 1: The More You Know….

What Drives You?

1. The More You Know…

2. The 5 P’s

3. Channel Your Inner Disney Princess

4. The Superpower to Unlock

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Effective People

• Know their strengths and limitations

• Read people and situations

• Adapt their behavior*

* This will be important for unlocking your superpower later

“Above all else, know thyself.”- Socrates, 400 B.C.

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Analytics Professionals

Other traits:

• Intellectually curious

• Creative

• Thirsty for knowledge and challenges

Finding Elegant Solutions

Experimenting

Learning New Things

Turn-Ons

Being Bored

Stuck in a Rut

Job Instability

Turn-Offs

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In Real LifeClark Kent or Peter Parker?

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Element 2: The 5 P’s

Prior Planning Prevents Poor Performance

1. The More You Know…

2. The 5 P’s

3. Channel Your Inner Disney Princess

4. The Superpower to Unlock

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Analytics TimelineBarriers and Challenges

Poorunderstanding

Datalatency

Modelinglatency

Deploymentlatency

Decisionlatency

Evaluationlatency

AskExplore, Prepare

Model Implement Act Evaluate

* * * * * *

Fast changing markets

Many stakeholders

Big data

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Planning

Example

What will you do with the answer?

Question Answer

Capturecard identity fraud cases.

• Identify characteristics of people who commit identity fraud?

• Create a list of suspects for the police?

• Investigate the transactions?

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Review Throughout the Project

Where do the data sources reside?

Have staffing requirements changed?

Are there legal considerations?

Did we update the data dictionary as required?

Are there any surprises in the data along the way?

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End-of-Project Review

Did we have the right data?

What were our biggest challenges?

How did we put our decisions into practice?

What will we need to improve the learning in the future?

Do we have IT support, infrastructure, and reporting in place to monitor the outcomes of our decisions?

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Element 3: Channel Your Inner Disney Princess

Let It Go

1. The More You Know…

2. The 5 P’s

3. Channel Your Inner Disney Princess

4. The Superpower to Unlock

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I am ImportantI Babysit Dozens of Spreadsheet Jockeys

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Let Go of Little StuffDemocratize Analytics

• Mass-scale modeling

• Visualization tools

• Built-for-purpose solutions

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Focus on Big Stuff

Take advantage of scalable modeling

• Automatic Model Identification

• Automatic Model Selection

• Automatic Reconciliation

Focus your expertise on

• Problematic and highly valued targets

• Monitoring automated processes and

exception discovery

• Innovation

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Element 4: The Superpower to Unlock

Deal with Nontechnical People

Translate Results

Make Connections1. The More You Know…

2. The 5 P’s

3. Channel Your Inner Disney Princess

4. The Superpower to Unlock

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InnumeracyThe Hardest Part

I buy lottery tickets every week. My lucky numbers are due. This is my retirement plan.

I read a poll that 4 in 10 people click on

banner ads. That’s a majority of customers.

You do stuff with statistics? Oh, I hated that class.

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We Are Annoying, Too…sometimes

“Come back when you have more data”

“There’s no way we can know that about our customers”

“That is the wrong kind of model.”

“There’s no point trying to explain these models because the client won’t understand anyway”

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They Know Different Things Than You DoDifferent Perspectives on Problems

AnalyticsProfessional

1. Data and models

2. Business outcomes

BusinessLeader

1. Business outcomes

2. Data and models

Remember Socrates?

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Adapting Your PerspectiveConnections and Recommendations

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This is a Great Time to be in AnalyticsBut Do We Serve Our Stakeholders?

Let’s talk about this and how it affects

your work.

You can’t possibly

understand this, so just trust me.

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23

Unlocking the Last Superpower

Success depends on getting others to understand and act on our work.

Information Influence Action

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Closing Points

BI reporting is inexpensive and valuable, but the value is brief.

Analytical maturity takes effort, but models and skills are reusable, repeatable and grow in value over time.

Operational analytics requires engagement with business units and supportfrom executive-level decision makers.

Analytical leaders are people who understand the models and data, who can inspire action.

Thank [email protected]

Twitter: @cattruxillo

LinkedIn: Cat Truxillo

SAS® FORUM

BELUX 2017