sas forum belux 2017 welcome · the elements of analytical leadership sas® forum belux 2017. ......
TRANSCRIPT
Catherine Truxillo, Ph.D.
Director, Advanced Analytics Education
THE ELEMENTS OF ANALYTICAL LEADERSHIP
SAS® FORUM
BELUX 2017
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LeadershipFour Elemental Powers
1. The More You Know…
2. The 5 P’s
3. Channel Your Inner Disney Princess
4. The Superpower to Unlock
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Element 1: The More You Know….
What Drives You?
1. The More You Know…
2. The 5 P’s
3. Channel Your Inner Disney Princess
4. The Superpower to Unlock
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Effective People
• Know their strengths and limitations
• Read people and situations
• Adapt their behavior*
* This will be important for unlocking your superpower later
“Above all else, know thyself.”- Socrates, 400 B.C.
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Analytics Professionals
Other traits:
• Intellectually curious
• Creative
• Thirsty for knowledge and challenges
Finding Elegant Solutions
Experimenting
Learning New Things
Turn-Ons
Being Bored
Stuck in a Rut
Job Instability
Turn-Offs
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Element 2: The 5 P’s
Prior Planning Prevents Poor Performance
1. The More You Know…
2. The 5 P’s
3. Channel Your Inner Disney Princess
4. The Superpower to Unlock
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Analytics TimelineBarriers and Challenges
Poorunderstanding
Datalatency
Modelinglatency
Deploymentlatency
Decisionlatency
Evaluationlatency
AskExplore, Prepare
Model Implement Act Evaluate
* * * * * *
Fast changing markets
Many stakeholders
Big data
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Planning
Example
What will you do with the answer?
Question Answer
Capturecard identity fraud cases.
• Identify characteristics of people who commit identity fraud?
• Create a list of suspects for the police?
• Investigate the transactions?
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Review Throughout the Project
Where do the data sources reside?
Have staffing requirements changed?
Are there legal considerations?
Did we update the data dictionary as required?
Are there any surprises in the data along the way?
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End-of-Project Review
Did we have the right data?
What were our biggest challenges?
How did we put our decisions into practice?
What will we need to improve the learning in the future?
Do we have IT support, infrastructure, and reporting in place to monitor the outcomes of our decisions?
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Element 3: Channel Your Inner Disney Princess
Let It Go
1. The More You Know…
2. The 5 P’s
3. Channel Your Inner Disney Princess
4. The Superpower to Unlock
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I am ImportantI Babysit Dozens of Spreadsheet Jockeys
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Let Go of Little StuffDemocratize Analytics
• Mass-scale modeling
• Visualization tools
• Built-for-purpose solutions
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Focus on Big Stuff
Take advantage of scalable modeling
• Automatic Model Identification
• Automatic Model Selection
• Automatic Reconciliation
Focus your expertise on
• Problematic and highly valued targets
• Monitoring automated processes and
exception discovery
• Innovation
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Element 4: The Superpower to Unlock
Deal with Nontechnical People
Translate Results
Make Connections1. The More You Know…
2. The 5 P’s
3. Channel Your Inner Disney Princess
4. The Superpower to Unlock
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InnumeracyThe Hardest Part
I buy lottery tickets every week. My lucky numbers are due. This is my retirement plan.
I read a poll that 4 in 10 people click on
banner ads. That’s a majority of customers.
You do stuff with statistics? Oh, I hated that class.
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We Are Annoying, Too…sometimes
“Come back when you have more data”
“There’s no way we can know that about our customers”
“That is the wrong kind of model.”
“There’s no point trying to explain these models because the client won’t understand anyway”
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They Know Different Things Than You DoDifferent Perspectives on Problems
AnalyticsProfessional
1. Data and models
2. Business outcomes
BusinessLeader
1. Business outcomes
2. Data and models
Remember Socrates?
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Adapting Your PerspectiveConnections and Recommendations
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This is a Great Time to be in AnalyticsBut Do We Serve Our Stakeholders?
Let’s talk about this and how it affects
your work.
You can’t possibly
understand this, so just trust me.
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Unlocking the Last Superpower
Success depends on getting others to understand and act on our work.
Information Influence Action
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Closing Points
BI reporting is inexpensive and valuable, but the value is brief.
Analytical maturity takes effort, but models and skills are reusable, repeatable and grow in value over time.
Operational analytics requires engagement with business units and supportfrom executive-level decision makers.
Analytical leaders are people who understand the models and data, who can inspire action.