Theo Bolta, NL4B Ed Brouwer, SAP NL 19 maart 2014

SAP’s User Experience Strategy

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Consumer user experience is the new standard for enterprise applications …

The World is Changing

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Technology (feasibility)

Business (viability)

DESIGN INNOVATION

Human Values (usability, desirability)

How to achieve Design Innovation for UX?

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Gebruikers-

tevredenheid

Waarom focus op user experience?

Voordelen: business case…

Data- & proces-

kwaliteit

Gebruikers-

productiviteit

Kosten van

personalisatie

Trainingstijd

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Top use

scenarios

Core use scenarios Specific customer value

use scenarios

The SAP User Experience Strategy

Existing Applications

RENEW ENABLE

Renovation Enablement Tools

(eg. SAP Screen Personas and SAP UI5 dev tools )

NEW

New Applications

Usa

ge

/R

ea

ch

SAP Fiori

This is the current state of planning and may be changed by SAP at any time.

© 2014 SAP AG. All rights reserved. 6

ENABLE NEW RENEW

UX DESIGN SERVICES

SAP USER EXPERIENCE STRATEGY

© 2014 SAP AG. All rights reserved. 7

ENABLE NEW RENEW

SAP USER EXPERIENCE STRATEGY

UX DESIGN SERVICES

© 2014 SAP AG. All rights reserved. SAP User Experience 8

Recalls Plus MyRunway PhotoTribe Fan Experience

Have you seen these consumer apps from SAP?

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© 2014 SAP AG. All rights reserved. 10

ENABLE NEW RENEW

SAP USER EXPERIENCE STRATEGY

UX DESIGN SERVICES

© 2014 SAP AG. All rights reserved. SAP User Experience 11

Side Panels

Floorplan Manager (WDA)

HTML5

RENEW the most widely-used scenarios Harmonize and simplify UIs for key roles

Entry Point User/Role Applications & Content

(delivered with each enhancement pack)

SAP NetWeaver Business Client

…

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SAP Fiori Keep Simple Things Simple

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ENABLE NEW RENEW

SAP USER EXPERIENCE STRATEGY

UX DESIGN SERVICES

© 2014 SAP AG. All rights reserved. SAP User Experience 14

Floorplan Manager (for FPM screens*)

*: for CRM Web UI screens use CRM WebUIF

SAP Screen Personas (for SAP GUI screens)

SAPUI5 Application Development Tools

Key Enablement Tools

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ENABLE customer specific value scenarios Example: SAP Screen Personas for SAP GUI

‘Do-it-Yourself’ to your specific needs

© 2014 SAP AG. All rights reserved. 21

ENABLE NEW RENEW

UX DESIGN SERVICES

SAP USER EXPERIENCE STRATEGY

© 2014 SAP AG. All rights reserved. SAP User Experience 22

How do we bring the “SAP screen” to the end user

© 2014 SAP AG. All rights reserved. SAP User Experience 23

“screen advise” for end-user roles Harmonize and simplify UIs of key roles

© 2014 SAP AG. All rights reserved. SAP User Experience 24

Fiori or ‘Fiorized’ HTML5 apps Harmonize and simplify UIs of key roles

© 2014 SAP AG. All rights reserved. SAP User Experience 25

Top use

scenarios

Core use scenarios Specific customer value

use scenarios

The SAP User Experience Strategy

Existing Applications

RENEW ENABLE

Renovation Enablement Tools (eg. SAP Screen Personas)

NEW

New Applications

Usa

ge

/R

ea

ch

SAP Fiori

This is the current state of planning and may be changed by SAP at any time.

© 2014 SAP AG. All rights reserved. 26

Thank You

experience.sap.com