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Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton Learning 1 st Floor Meera Mani Room Facilitator: Government Performance Solutions, Inc. 1

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Page 1: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Training Advisory Committee (TAC) for SB 19-238 Meeting

November 7, 20192:00 – 4:00 PM Clayton Learning

1st Floor Meera Mani Room

Facilitator: Government Performance Solutions, Inc.

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Page 2: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Welcome

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Roll call, objectives, and agenda

Page 3: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Let’s begin with an alphabetical roll call.

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TAC Membership

Committee Members Department SupportMelissa Benjamin Cynthia Hardiman Ginny Brown

David Bolin Jeanette Hensley Colin LaughlinChristina Brown Kelley Horton Elaine McManisLorin Chevalier Alexa Lanpher Pat Teegarden

Pat Cook James MooreStephanie Felix Sarah SerrarLiz Gerdeman Karen Spivey

Jennifer Gilchriest Stacy WardenFacilitation and Coordination

Greg Bellomo Kate Newberg Laura SigristHayley Gleason Erin Thatcher

Page 4: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Objectives:

• Learn about home care worker training in other states

• Share information from listening session and focus groups

• Discuss minimum requirements for initial training

Agenda: see handout

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Meeting Overview

Page 5: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Per the SB 19-238, the TAC shall:

1. Review the current state of initial and ongoing training for home care agency employees, and

2. Develop recommendations for state required initial and ongoing training

In future meetings we will cover:

• Review the current enforcement practices for initial and ongoing training for home care agency employees

• “Advise the Departments concerning the manner in which non-administrative employees will be notified of the compensation increases and minimum wage.”

• Develop recommendations for state required ongoing training, enforcement of training, and notification of compensation increases to be integrated into final report by January 2020

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Today we will focus on two of the TAC’s charges

Page 6: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Home Health Worker TrainingOverview of other states

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Summary of the SAPGA Workforce presentation

Page 7: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Role Employer Training Required By

Home Health Aides Home Care Agency (typically Medicare/ Medicaid certified)

Federal* and State

Home Care Workers or Personal Care Aides

Home Care Agency State

Consumer-Directed Personal Care Aides

Consumer State

Roles of the home care workers

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*Fed regulations require the training programs consist of at least 75 hours of training, including at least 16 hours of supervised practice or clinical training.

Page 8: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Example: Home Health Aide (HHA) Training

HOURS OF TRAINING REQUIRED BY SELECT STATES

State HHA Training

HHA Clinical

Colorado 75 16

Arizona 75 16

Illinois 120 40

Oregon 75 16

New Jersey 76 16

Washington 85 50

Wyoming 91 16

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Summary of HHA training hours in other states

• 30 states require more than 75 hours of training

• 32 states and DC require more than 16 hours of supervised practice clinical training

• 13 states and DC require a minimum of 120+ hours of training

Page 9: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

HCPF looked at the following direct care work competencies models:

• Community Support Skill Standards (CSSS) (tools for managing change and achieving outcomes)

• PHI Competencies for Direct Care Workers

• National Alliance for Direct Support Professionals (NADSP)

• Department of Labor Employment and training Administration’s Long-term care, Supports and Services Competency Model

• Administration for Community Living’s (ACL) Long-term Services and Supports Workforce Competency Model

• Centers for Medicare and Medicaid (CMS) Direct Service Workforce Core Competencies

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Models: Direct Care Worker Competencies

Page 10: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

All of the models listed on the previous page have the following in common:

• Participant empowerment / person-centered supports

• Consumer rights, ethics, confidentiality and documentation

• Communication

• Assessment / evaluation and observation

• Crisis prevention and intervention

• Education, training and self-development

• Workplace competencies such as:

Community living skills and support

Safety and emergency

Nutritional support

Infection control

Health care support

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Commonalities: Direct Care Worker Competencies

Page 11: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Public Listening Sessions and Home Care Worker Focus GroupSummary of input

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Page 12: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

• Participants in the listening sessions provided input on the following topics:

• Basic/core and specialized training

• Topics for ongoing training

• Methods of delivery

• See handout for the summarized findings from the listening sessions

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Listening Session Summary

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Discussion: Minimum Initial Training

Requirements

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Page 14: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

HCPF: HCBS Waiver Provider Agencies

• General Certification Standards (8.487.10)

• Certification Standards for Personal Care Services (8.489.40)

• Homemaker Provider Agency Responsibilities (8.490.4)

• IHSS Agency Responsibilities (8.552.6)

Pediatric Personal Care Services Benefit Coverage Standard (10 CCR 2505-10, SECTION 8.500-8.599, APPENDIX A)

Reminder: Current Requirements

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CDPHE: Health Facilities and Emergency Medical Services Division (6 CCR 1011-1 Chapter 7)

• Personal Care Worker Training

• Assisted Living Staff Training (6 CCR 1011-1 Chapter 7)

• Intellectual and Developmental Disabilities Personnel and Staffing (6 CCR 1011-1 Chapter 8)

Page 15: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Initial Training

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Previous Discussion

Delivery Content Process Testing

Topics for Discussion:

-Method (online, in-person, etc.)

-Topics

-Curriculum

-Hours

-Timeline (pre-contact with client, w/in first 6 months, etc.)

-Trainer qualifications

-Record keeping

-Type (written vs. observed)

-Frequency

-Pass/fail requirements

Page 16: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Based upon last week’s discussion on the initial training requirements (see handout), the listening sessions and focus group input, and information about other states’ minimums:

1. What should the minimum courses/content be?

2. What should Colorado have as minimum as supervised practice or clinical training?

3. What should Colorado have as minimum training hours?

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What should the minimums be?

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Concept: Training Matrix

Homemaker Personal Care

Before Contact with Client

Within 45 Days

Specialized/ Advanced

Competency

• Topic 1

• Topic 2

R1

Competency

• Topic 1

• Topic 2

R1

Competency

• Topic 1

• Topic 2

R1

Competency

• Topic 1

• Topic 2

R1

Competency

• Topic 1

• Topic 2

R1

Competency

• Topic 1

• Topic 2

R1

Proposal• Plot the

competencies and topics into the roles and time periods

• Enrich with:• Delivery method

• Recurrence • Testing/

demonstration requirements

• Others

Competency

• Topic 1

• Topic 2

R1

Page 18: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Next Steps

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Page 19: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Next Steps

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November Meetings• Review findings from listening

sessions and discuss training requirements and enforcement actions

• Discuss issues and develop recommendations including notification and evaluation

• Develop pro/con for each option

December Meeting• Review options, pro/con analysis

and recommend edits to arrive at consensus

• Finalize recommendations

• Create and submit final report by ~Dec 15 to HCPF

GPS will summarize today’s exercise and prepare for next meeting. Here are the planned activities for upcoming meetings:

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Questions?

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Public CommentWe will allow 2 minutes per person. The public is also welcome to submit comments and questions to [email protected]

Page 22: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Thank You!

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Page 23: SB 19-238 Training Advisory Committee Presentation ... 19-238 Training Advisory...Training Advisory Committee (TAC) for SB 19-238 Meeting November 7, 2019 2:00 – 4:00 PM Clayton

Greg Bellomo [email protected] 303.601.7319

Kate Newberg [email protected] 720.515.9477

Laura Sigrist [email protected] 720.474.7291

Government Performance Solutions, Inc. (GPS)Contact Info