scantron scanmark es2260 user manual

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User’s Guide P/N 905446-001, Rev D December 2003 800-722-6876 Technical Support 800-445-3141 www.scantron.com

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Page 1: Scantron Scanmark ES2260 User Manual

User’s Guide

P/N 905446-001, Rev DDecember 2003

800-722-6876Technical Support 800-445-3141

www.scantron.com

Page 2: Scantron Scanmark ES2260 User Manual

Federal Communications Commission Radio and Television Interference Statement for a Class A Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

User Instructions If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Ensure that card mounting screws, connector attachment screws and all ground wires are secured and tight.Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This product was FCC certified under test conditions that included the use of shielded power cords, I/O cables and connectors between system components. To comply with FCC regulations, the user must use shielded cables and connectors and install them properly.

Disclaimer The information contained in this document is subject to change without notice and should not be construed as a commitment by SCANTRON Corporation, which assumes no responsibility for any errors or omissions. SCANTRON Corporation reserves the right to revise this document and to make changes to the products described herein for the purpose of product improvement at any time, without obligation by SCANTRON Corporation to notify any person of such revisions or changes.

The information in this document is the exclusive property of SCANTRON Corporation. This work is protected under United States Copyright Law and other international copyright treaties and conventions. No part of this work may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, nor by any information storage or retrieval system, except as expressly permitted in writing by SCANTRON Corporation. All requests should be sent to SCANTRON Corporation, 34 Parker, Irvine, CA 92618, USA, Attn: Quality Assurance Department.

Revision History This guide replaces the ScanMark ES 2260 User’s Guide, P/N 905446-001, Rev C.

Trademarks ScanMark ES 2010, ScanMark ES 2260, ScanMark 2000, ScanMark 2250, ScanMark 2500, ScanMark 4000, and ScanMark 5500 are trademarks of SCANTRON Corporation. All other product names and services identified throughout this book are trademarks or registered trademarks of their respective companies.

Copyright Copyright © SCANTRON Corporation, 2000. All rights reserved. Printed in the United States of America.

Page 3: Scantron Scanmark ES2260 User Manual

About ScantronCongratulations on selecting a member of the ScanMark family of products. You have joined an ever-growing legion of satisfied customers. For more than a quarter of a century, Scantron Corporation has supplied innovative data entry solutions to both the education and commercial markets. We believe that you have selected one of the finest products in the industry, and we are committed to ensuring that your experience with our product will confirm that belief.

Your ScanMark ES 2260 is only one of many products that we provide. If you need an efficient data entry solution and have questions about form printing, custom form design, or data entry alternatives, please contact your local Scantron sales representative, or call us directly at (800) 722-6876.

Once again, congratulations on your selection and thank you.

About this GuideThe ScanMark ES 2260 User’s Guide provides instruction on using the ScanMark ES 2260 Optical Mark Reader (OMR). This guide includes special attention labels and symbols to help you quickly identify important information about operation or installation conditions.

Label/Symbol Meaning

Warning/Warnung

Provides information concerning operating conditions or practices that might injure you. When you see this symbol on the OMR, refer to the appropriate section of the user’s guide before you proceed.

Wenn Sie dieses Symbol auf dem OMR sehen, shlagen Sie die entsprechenden informationen in der Betriebsanleitung nach, bevor Sie fortfahren.

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Page 4: Scantron Scanmark ES2260 User Manual

The following applies to the LEDs only:

Caution Provides information about conditions or procedures that could damage the OMR or lead to data loss.

Note Provides additional information which might affect or enhance the performance and operation of the OMR.

Label/Symbol Meaning

Label/Symbol Meaning

Warning/Warnung

The ScanMark ES 2260 is a Class 1 LED (Light Emitting Diode) Product. Do not lift the readhead assembly and look directly at the readhead while the ScanMark ES 2260 is in operation.

Vermeiden Sie den direkten Blick zu den Readhead LED’s, während die ScanMark ES 2260 in betrieb ist mit den Readhead in der offenen position.

You do not have access to the readhead. If you lift the readhead assembly during operation, you will be exposed to high voltage that could cause death or injury.

Sie haben nicht zugriff zum readhead. Wenn Sie den readhead während der Operation anheben, werden Sie der Hochspannung ausgesetzt, die den Tod oder Verletzung verursachen könnte.

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Page 5: Scantron Scanmark ES2260 User Manual

Contents

1 Reviewing ScanMark ES 2260 Features

Overview................................................................................... 1-1Standard Features ...................................................................... 1-2Optional Features ...................................................................... 1-2Using Ink-Read-Safe Colors ..................................................... 1-3

Choosing Special Form Colors for Ink-Read Systems ...... 1-3

2 Installing the ScanMark ES 2260

Overview................................................................................... 2-1Site Requirements ..................................................................... 2-2ScanMark ES 2260 Model Components ................................... 2-3

Installing the Input Hopper ................................................ 2-4Installing the Output Hopper ............................................. 2-8Using the Support Bail....................................................... 2-10

Supplying Power to the ScanMark ES 2260 ............................. 2-11Connecting the Power Cord to ScanMark ES 2260........... 2-11Powering on the ScanMark ES 2260 ................................. 2-12

Connecting the ScanMark ES 2260 to a Computer .................. 2-13Connecting the Scanner Directly ....................................... 2-13Connecting the Scanner In-Line ........................................ 2-14

ScanMark Serial Port Configuration......................................... 2-17CPU Port PIN Assignments ............................................... 2-17AUX Port PIN Assignments .............................................. 2-17

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Page 6: Scantron Scanmark ES2260 User Manual

ScanMark ES 2260 User’s Guide

3 Operating the ScanMark ES 2260

Overview................................................................................... 3-1Using the Control Panel ............................................................ 3-2

Using the Power Lamp....................................................... 3-2Using the Receive Lamp.................................................... 3-2Using the Transmit Lamp .................................................. 3-3Using Key 1 ....................................................................... 3-3Using Key 2 ....................................................................... 3-3Using the END Key ........................................................... 3-3Using the SEL Key ............................................................ 3-4Using the LCD ................................................................... 3-4

Feeding Forms Manually .......................................................... 3-6Accepted Forms ................................................................. 3-8Rejected Forms .................................................................. 3-8

Feeding Forms Automatically................................................... 3-9Lowering and Raising the Input Hopper Tray ................... 3-13Using the Paperweight ....................................................... 3-14Detecting Double Sheets.................................................... 3-15

Avoiding Common Problems.................................................... 3-16

4 Configuring the ScanMark ES 2260

Overview................................................................................... 4-1About Serial Communication.................................................... 4-2

Baud Rate (9600) ............................................................... 4-2Word Length (8) ................................................................ 4-2Stop Bits (2) ....................................................................... 4-2Parity (None)...................................................................... 4-3Handshaking Protocol (None)............................................ 4-3

Using Default Communication Settings.................................... 4-5Completing a Configuration Form............................................ 4-6Configuring the ScanMark ES 2260 ......................................... 4-9

Using the Control Panel Keys............................................ 4-9Accepted Configuration Forms.......................................... 4-10Rejected Configuration Forms........................................... 4-11

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Contents

Remote Configuration........................................................ 4-12Exiting the Configuration Mode ........................................ 4-12

Navigating the Configuration Menu ......................................... 4-13Navigating the Config Mode Menu .......................................... 4-15

Using Com Set Up ............................................................. 4-15Using Com Report ............................................................. 4-15Using Com Check .............................................................. 4-16Using Double Sheet ........................................................... 4-16Using Printer ...................................................................... 4-17Using Cal Mode ................................................................. 4-18

Navigating the Test Mode Menu............................................... 4-21Using Auto Read................................................................ 4-21

5 Maintaining the ScanMark ES 2260

Overview................................................................................... 5-1ScanMark ES 2260 Internal Components ................................. 5-2

Lifting and Reseating the Readhead Assembly ................. 5-3Performing Maintenance........................................................... 5-5

Cleaning the Paper Path ..................................................... 5-5Removing Forms from the Paper Path............................... 5-6Cleaning the Readhead Lenses .......................................... 5-6

Recording Maintenance ............................................................ 5-8

A Specifications

Overview................................................................................... A-1ScanMark ES 2260 Specifications ............................................ A-2

Power Requirements .......................................................... A-2Environmental Conditions ................................................. A-3Physical Dimensions.......................................................... A-3Operating Specifications.................................................... A-4Hopper Capacities.............................................................. A-4Processor ............................................................................ A-4

Computer Interface Specifications............................................ A-4

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ScanMark ES 2260 User’s Guide

Auxiliary Connector........................................................... A-5

B Using the Bar Code Reader Option

Overview................................................................................... B-1Using the Bar Code Reader....................................................... B-2Locating the Bar Code Reader .................................................. B-3Placing Bar Code Symbols........................................................ B-4

Reading Range of 4 1/2 to 8 1/4 inches ............................. B-6Reading Range of 2 1/4 to 6 inches ................................... B-7

Aligning the Bar Code Reader .................................................. B-9

C Using the Ink-Jet Printer Option

Overview................................................................................... C-1Locating the Ink-Jet Printer....................................................... C-2Installing the Print Cartridge..................................................... C-3

Installing the Ink Blotter .................................................... C-5Maintaining the Ink-Jet Printer ................................................. C-6

Priming the Print Cartridge................................................ C-6Cleaning the Print Cartridge .............................................. C-8

Aligning the Ink-Jet Printer....................................................... C-9Top Print Location ............................................................. C-10Bottom Print Location........................................................ C-11Printing Messages .............................................................. C-12

Changing the Printer Carriage Orientation ............................... C-13

D Understanding Optical Mark Reading

Overview................................................................................... D-1Reading Marks Optically .......................................................... D-2Reviewing Form Geometry....................................................... D-3

Using Timing Marks .......................................................... D-5Using Mark Response Positions ........................................ D-5Using Timing Lines and Columns ..................................... D-5

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Contents

Using Identification Marks ................................................ D-6Understanding Form Definitions............................................... D-7

Using Flash Memory.......................................................... D-7Managing Form Definitions............................................... D-7Translating the Data........................................................... D-8

E Troubleshooting

Overview................................................................................... E-1Resolving Serial Communication Problems ............................. E-2

Resolving Computer Related Problems ............................. E-2Resolving Form Problems......................................................... E-4

Reading and Interpreting Forms ........................................ E-4Printing on Forms .............................................................. E-5Reading Bar Codes ............................................................ E-5

Resolving Operating Error Messages........................................ E-6Obtaining Additional Support ................................................... E-7

Technical Support Department .......................................... E-7Website/Email.................................................................... E-8Scantron Service Group ..................................................... E-8

F ASCII Character Chart

Glossary

Index

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ScanMark ES 2260 User’s Guide

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Page 11: Scantron Scanmark ES2260 User Manual

Reviewing ScanMark ES 2260 FeaturesChapter 1

OverviewChapter 1 provides a brief overview of the features of the ScanMark ES 2260. This chapter includes the following topics:

Standard FeaturesOptional FeaturesUsing Ink-Read-Safe Colors

1-1

Page 12: Scantron Scanmark ES2260 User Manual

ScanMark ES 2260 User’s Guide

Standard FeaturesThe ScanMark ES 2260 is equipped with the following standard features:

Hand-fed form transportDual readhead (Pencil or Ink-Read capability)

The form transport supports forms that are fed by hand through the scanner. With the dual readhead, the scanner is capable of reading both sides of a double-sided form at once.

Optional FeaturesYou can equip the ScanMark ES 2260 with the following optional equipment:

Automatic document feeder (or autofeed unit) With an automatic document feeder, you can load the input hopper with up to 150 forms at a time and scan up to 2200 forms per hour. For more information, refer to Chapter 3 in this guide.Bar code reader The bar code reader scans and translates bar code symbols affixed to forms. For more information, refer to Appendix B in this guide.Ink-jet printer The ink-jet printer allows you to print messages on forms as they scan. For more information, refer to Appendix C in this guide.Ink-read capability With ink-read capability, the scanner can read marks made in ballpoint pen, optical character recognition pens, and pencils. For more information, refer to “Choosing Special Form Colors for Ink-Read Systems” on page 1-3.

Note: Depending on your ScanMark ES 2260 model type (manual feed or autofeed) and optional features, its appearance may differ slightly from some illustrations in this guide.

1-2

Page 13: Scantron Scanmark ES2260 User Manual

Reviewing ScanMark ES 2260 Features

Using Ink-Read-Safe Colors The Ink-Read capability enables the ScanMark ES 2260 to read marks from marking instruments other than the No. 2 pencil. A scanner equipped with the Ink-Read capability can recognize marks made from ballpoint pens, markers, OCR (Optical Character Recognition) pens, and pencils. Felt tip pens make the darkest marks. Mark darkness will vary more with pens than with pencils. (Ink-Read-equipped scanners cannot read red or orange inks.)

Note: Felt tip pens should not be used to mark double-sided forms. If the ink bleeds through to the other side of the form, the scanner is unable to correctly read the form.

The scanner may recognize marks from some ballpoint pens as marks of medium darkness. The darker inks, such as black and blue, usually make the darkest marks. The scanner can report the darkness of marks using the Mark Darkness command. (Refer to the ScanMark Programmer’s Reference for information on the Mark Darkness command.) You can use this capability to test different pens on various forms. In addition, you can use the information gathered from the darkness level testing to select a threshold value that is the most effective for your application.

Note: Due to variations in ink formulations by manufacturers, Scantron does not guarantee the readability of any particular ink type. For more information regarding the suitability of a particular ink type, contact your local Scantron sales representative or the Technical Support Department at (800) 445-3141 (5:30 A.M. to 4:30 P.M., Monday through Friday, Pacific Time) or FAX your questions to (949) 639-7710.

Choosing Special Form Colors for Ink-Read Systems

The scanner periodically updates the estimate of the paper reflectivity (whiteness) of the forms being processed by reading between the mark positions; therefore, any mark position shape, text, or graphic on Ink-Read forms near any mark positions should be printed in inks formulated to be invisible to Ink-Read capable machines.

The table below lists the recommended inks, as shown in the Scantron Color Selection Chart (Form Number STC-509), for text, graphics, and mark positions printed on forms designed for the Ink-Read capability.

1-3

Page 14: Scantron Scanmark ES2260 User Manual

ScanMark ES 2260 User’s Guide

These special inks have been formulated to be invisible to the reading circuitry of the scanner.

If you request that Scantron prints your forms using these colors, Scantron guarantees that the text or graphics on the forms will not interfere with the mark recognition process.

Scantron Color Number

Scantron Color

S-110 Pink

S-120 Process Yellow

S-130 Chrome Yellow

S-140 Scantron Orange

S-150 Russet Orange

S-160 Burnt Orange

S-170 Rhodamine Red

S-180 Lavender

S-210 Process Magenta

S-220 Scantron Red

S-230 Rubine Red

1-4

Page 15: Scantron Scanmark ES2260 User Manual

Installing the ScanMark ES 2260Chapter 2

OverviewChapter 2 provides specific instructions for placing, inspecting, and assembling the ScanMark ES 2260 for proper operation. This chapter also provides information for connecting the scanner to your computer in the two most common hardware configurations. This chapter includes the following topics:

Site RequirementsScanMark ES 2260 Model ComponentsSupplying Power to the ScanMark ES 2260Connecting the ScanMark ES 2260 to a ComputerScanMark Serial Port Configuration

2-1

Page 16: Scantron Scanmark ES2260 User Manual

ScanMark ES 2260 User’s Guide

Site RequirementsUse the following guidelines to select the proper location for your scanner:

Place the scanner on a sturdy and level surfaceAvoid placing the scanner in direct sunlightAvoid dusty environmentsAvoid AC power circuits controlled by a wall switch and circuits with large motors Place your scanner within three meters of your computer (Use an 8-foot or shorter serial cable to connect the scanner to your computer. If the cable is longer, the scanner may not communicate with the computer.)

2-2

Page 17: Scantron Scanmark ES2260 User Manual

Installing the ScanMark ES 2260

ScanMark ES 2260 Model Components To assemble and install the ScanMark ES 2260, first you must be familiar with its components. The following sections provide instructions for installing the input and output hoppers and for using the support bail on the ScanMark ES 2260.

A B

C D E F G I

JK

A Output Hopper Extension B Output Hopper C Ink-Jet Printer Assembly (option) D Readhead Assembly E Bar Code Reader (option) F Input Hopper Tray

(Manual Feed Model: Stationary Tray) (Autofeed Model: Movable Tray)

G Input Hopper Form Guide H Input Hopper I Input Hopper Extension J Support Bail K Control Panel

Figure 2-1. ScanMark ES 2260 Model Components

H

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ScanMark ES 2260 User’s Guide

Installing the Input Hopper

You must install the input hopper before using the ScanMark ES 2260. Installation is required for both the manual and autofeed models. The input hopper includes an extension for use with longer forms and a form guide.

To install the input hopper

1 Position the input hopper (A, Figure 2-2) as shown.

2 Insert the connector tabs (B) into the connector slots (C).

3 Make sure the input hopper is level with the surface of the paper path (D).

B

AD

C

Figure 2-2. Installing the Input Hopper

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Installing the ScanMark ES 2260

Using the Input Hopper Extension

If you want to scan forms that are longer than 11 inches, use the input hopper extension. The extension accommodates forms up to 14 inches in length. By using the extension, you can help ensure that forms feed into the scanner in the correct alignment.

To use the input hopper extension

1 Position the ScanMark ES 2260 so that the input hopper (A, Figure 2-3) is on the right.

2 Position the input hopper extension (B) above the input hopper and insert the prongs (C) into the insertion holes (D).

3 Lower the extension to the right until it rests on the input hopper with the prongs secured underneath.

A

C

C

D

B

Figure 2-3. Using the Input Hopper Extension

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Page 20: Scantron Scanmark ES2260 User Manual

ScanMark ES 2260 User’s Guide

When you are not using the scanner, or when you are scanning forms that are 8 1/2 inches wide or less, you can position the extension inside the input hopper. When you are scanning forms less than 6 1/2 inches wide, remove the extension so you can adjust the input hopper form guide.

To position the input hopper extension inside the input hopper

1 Position the ScanMark ES 2260 so that the input hopper (A, Figure 2-4) is on the right.

2 Position the input hopper extension (B) above the input hopper and insert the prongs (C) into the insertion holes (D).

3 Lower the extension to the left until it rests on the input hopper with the prongs secured underneath.

Using the Input Hopper Form Guide

The input hopper includes a removable wire form guide to help stack forms correctly for scanning and to help them stay in alignment as they feed into the scanner. Inserted in the input hopper, the form guide can accommodate a variety of form widths.

BC

A

D

D

Figure 2-4. Positioning the Extension Inside the Input Hopper

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Installing the ScanMark ES 2260

Note: For forms with a width of 4 1/4 to 8 1/2 inches, insert the form guide so that the sliding section points toward the paper guide. For forms with a width of 2 1/4 inches to 4 1/4 inches, insert the form guide so the sliding section points away from the paper guide.

To use the input hopper form guide

Note: The following instructions refer to Figure 2-5. For forms greater than 4 1/4 inches wide, refer to the drawing on the left. For forms less than 4 1/4 inches wide, refer to the drawing on the right.

1 Position the ScanMark ES 2260 so that the input hopper (A, Figure 2-5) is on the right.

2 Place a sample form (not shown) in the input hopper to determine the form guide position that accommodates the width of the forms you want to scan.

E

B

A

C

D

B

D

CE

A

Figure 2-5. Using the Input Hopper Form Guide

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ScanMark ES 2260 User’s Guide

3 Make sure the bottom edge of the form rests against the paper guide (B).

4 Insert the sliding section (C) of the form guide (D) into the insertion slot (E).

5 Slide the form guide so that it is near the top edge of the form. Allow sufficient space for the form to move past the form guide without folding as it enters the scanner.

Installing the Output Hopper

You must install the output hopper before using the ScanMark ES 2260. Installation is required for both the manual and autofeed models. The output hopper includes a removable form stop.

To install the output hopper

1 Position the output hopper (A, Figure 2-6) as shown.

2 Insert the connector tabs (B) into the connector holes (C).

A

BC

D

Figure 2-6. Installing the Output Hopper

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Installing the ScanMark ES 2260

3 Lower the outside edge of the output hopper until the inside edge rests against the side of the scanner (D).

Using the Output Hopper Form Stop

The output hopper includes a removable wire form stop to help forms stay in alignment after they are scanned. After exiting the scanner, the left edges of the forms rest against the wire form stop. With six form stop positions, the output hopper can accommodate a variety of form lengths. The figure shows the output hopper form stop in its most extended position.

To use the output hopper form stop

1 Position the ScanMark ES 2260 so that the output hopper (A, Figure 2-7) is on the left.

2 Place a sample form (not shown) in the output hopper to determine the form stop position that accommodates the forms you want to scan.

A

B

DC

Figure 2-7. Using the Output Hopper Form Stop

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Page 24: Scantron Scanmark ES2260 User Manual

ScanMark ES 2260 User’s Guide

Allow sufficient space for the scanned form to exit the scanner and rest inside the output hopper.

3 Position the wire form stop (B) above the output hopper and insert the prongs (C) into the insertion holes (D).

4 Lower the wire form stop to the left until it rests on the output hopper with the prongs secured underneath.

Using the Support Bail

You can use the support bail to place the scanner in a slanted or a horizontal position. The support bail is located underneath the scanner.

Note: For best results, place the scanner in a slanted position when you are scanning forms so they will stack properly in the output hopper.

To place the scanner in a slanted position

1 Lift the back of the scanner and locate the support bail (J, Figure 2-1).

2 Gently pull down the movable end of the support bail until it stops. Make sure the support bail is fully extended.

3 Lower the scanner.

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Page 25: Scantron Scanmark ES2260 User Manual

Installing the ScanMark ES 2260

Supplying Power to the ScanMark ES 2260The following sections provide specific instructions for connecting the power cord and for powering on the ScanMark ES 2260. Before powering on your scanner, make sure that you have securely connected the power cord to the back panel of the unit.

Caution: Operating the scanner with improper line voltage could damage the scanner and sorter, if equipped. The scanner operates properly with a line voltage of 100-240 VAC, 50/60 Hz.

Connecting the Power Cord to ScanMark ES 2260

You must connect the main power cord to the ScanMark ES 2260. The power cord supplies the AC power to the scanner. Be sure to properly connect the main cord to the ScanMark ES 2260 so that the scanner will function successfully. Regardless of the power source type (100-240 VAC, 50/60 Hz), an adapter is not required.

C

AB

Figure 2-8. Connecting the Power Cord to the ScanMark ES 2260

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ScanMark ES 2260 User’s Guide

To connect the power cord to the ScanMark ES 2260

1 Plug the rectangular end of the power cord (A, Figure 2-8) into the power cord connector (B) on the back panel of the unit (C).

2 Plug the other end of the power cord into an AC power source (not shown).

Powering on the ScanMark ES 2260

The power switch is located on the back panel of the ScanMark ES 2260.

If the power switch is not in the On position, the LCD on the control panel does not display messages. Refer to “Using the LCD” on page 3-4 for more information.

To power on the ScanMark ES 2260

1 Press the top edge of the power switch (A, Figure 2-9).

The green Power lamp on the control panel illuminates immediately, indicating that the scanner is receiving power. (The Power lamp is located below the symbol on the control panel of the scanner.) The LCD displays Power On Mode Scantron Inc. and then, -ScanMark 2260- Ready.

Note: If neither the power lamp nor the LCD indicate power, check the power cord connection. Refer to “Connecting the Power Cord to ScanMark ES 2260” on page 2-11.

A

Figure 2-9. Powering on the ScanMark ES 2260

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Page 27: Scantron Scanmark ES2260 User Manual

Installing the ScanMark ES 2260

Connecting the ScanMark ES 2260 to a Computer The following sections provide specific instructions for connecting the scanner to your computer. You can connect the ScanMark ES 2260 to your computer in two ways:

Connect the scanner directly to a desktop or laptop computerConnect the scanner in-line between a main frame and its display terminal

Connecting the Scanner Directly

In connecting the scanner directly to your desktop or laptop computer, you must connect the scanner (using a serial cable) to a serial communication port not used by another device.

Note: To identify the correct serial communication port interface connector on your computer, refer to the user documentation for your computer.

C

B

AF

E

D

G

Figure 2-10. Connecting the Scanner Directly

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ScanMark ES 2260 User’s Guide

To connect the scanner directly to the serial communication port of your computer

1 Attach a serial interface cable (A, Figure 2-10) to the CPU connector (B) on the back panel of the unit (C).

2 Connect the other end of the serial interface cable to the serial port connector (D) on your computer (E).

3 Thread the cable connector locking screws (F) into the matching connector posts (G) on the scanner and computer chassis and gently tighten with a small screwdriver.

Connecting the Scanner In-Line

When required, you can install the scanner in-line between a mainframe computer and a display terminal attached to the computer.

The procedure in this section assumes that your mainframe computer is equipped with a DB9 serial interface connector configured as DCE (Data Computer Equipment), and your terminal is equipped with a similar DB9 connector configured as DTE (Data Terminal Equipment). If you are uncertain about the serial interface connector configurations available on your computer and your display terminal, consult the appropriate technical or user documentation for your system.

Note: Your system may require special adapters, cables, or communication devices.

Display Terminal Scanner Mainframe Computer

Figure 2-11. Connecting the Scanner Between a Mainframe and Terminal

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Page 29: Scantron Scanmark ES2260 User Manual

Installing the ScanMark ES 2260

Your computer, scanner, and display terminal must use the same communications parameters for baud rate, word length, parity, and stop bits. If any one of the devices does not conform to the necessary shared communication parameters, the devices will not communicate.

Do not disconnect the existing serial cable from the serial communication port on your computer (A, Figure 2-12).

To connect your scanner between a mainframe computer and its display terminal

1 Disconnect one end of the existing serial cable (B, Figure 2-12) from the serial communication port (C) on the display terminal (D).

2 Connect the free end of the existing serial cable (B) to the CPU port (E) on the back panel of the scanner (F).

3 Connect one end of a new serial cable (G) to the AUX port (H) on the back of the scanner.

B

G

I

J

C

D

FA

EH

Figure 2-12. Connecting the Scanner In-Line

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ScanMark ES 2260 User’s Guide

Note: The new serial cable should not have any crossed signal lines (null modem configuration). The cable must function as an extension of the serial port to which it is connected.

4 Connect the other end of the new serial cable (G) to the serial communication port (C) on the display terminal (D).

5 Thread the locking screws (I) of the cable connectors into the matching posts (J) on all of the interface connectors.

6 With a small screwdriver, gently tighten all of the cable connector locking screws into the matching posts on the display terminal and the scanner.

7 Make sure that the existing cable still is attached securely to the host computer.

When configured in this manner, the scanner blocks transmissions from the display terminal keyboard to the computer whenever the scanner receives a valid command.

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Installing the ScanMark ES 2260

ScanMark Serial Port ConfigurationLocated on the back panel of the ScanMark ES 2260 are two DB9, RS-232 connectors designated CPU and AUX. Signals and PIN numbers conform to the Electronics Industry Association (EIA) standards for RS-232. The following sections describe the CPU and AUX port PIN assignments.

CPU Port PIN Assignments

Use the communication port labeled CPU for connecting your scanner to your computer (desktop, laptop, minicomputer, etc.). The port is configured as a Data Terminal Equipment (DTE) device. The table lists the pin assignment for the 9-PIN, CPU and AUX serial communication ports.

AUX Port PIN Assignments

The AUX port is configured as a Data Communication Equipment (DCE) device. Use the AUX port (and the CPU port) to connect the scanner in-line between a host computer (for example, minicomputer, mainframe computer, etc.) and a display terminal attached to the computer. Refer to the table in the section “CPU Port PIN Assignments” on page 2-17 for the pin assignment for the 9-PIN, AUX serial communication port.

PIN PIN Assignment

1 Data Carrier Detect (DCD): Not required

2 Receive Data (RX): Receive serial data from host computer

3 Transmit Data (TX): Send serial data to host computer

4 Data Terminal Ready (DTR): Signals that the terminal device is ready

5 Signal Ground (GND): Provides a safe ground level for signal comparison (Optically isolated)

6 Data Set Ready (DSR): Signals that the host computer is ready to communicate with another device

7 Request To Send (RTS): Requests data transmission

8 Clear to Send (CTS): Signals that data can be sent

9 Ring Indicator (RI): Not in use

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Operating the ScanMark ES 2260Chapter 3

OverviewChapter 3 describes the operation of the ScanMark ES 2260. This chapter includes the following topics:

Using the Control PanelFeeding Forms ManuallyFeeding Forms AutomaticallyAvoiding Common Problems

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Using the Control PanelThe ScanMark ES 2260 communicates the current operating status (or error condition) using the control panel at the lower right of the unit.

Using the Power Lamp

The Power lamp lights as soon as you power on the scanner and indicates that it is receiving power. If the power switch (located on the back of the main unit) is on and the Power lamp is not lit, check the following:

Make sure the power cord is connected securely to the scannerMake sure the power outlet being used by the scanner is not controlled by a wall switch

Using the Receive Lamp

The Receive lamp blinks when the scanner receives commands or data from the host computer. If the scanner receives a string of instructions, the Receive lamp blinks rapidly or stays lit until the reception is complete.

A B C D E F G H

A Liquid Crystal Display (LCD) B Power Lamp C Receive Lamp D Transmit Lamp

E Key 1 F Key 2 G Select Key H End Key

Figure 3-1. ScanMark ES 2260 Control Panel

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Using the Transmit Lamp

The Transmit lamp blinks when the ScanMark ES 2260 is sending data to the host computer. If the scanner transmits a data string, the Transmit lamp blinks rapidly or stays lit until the transmission is complete.

Using Key 1 Key 1 is enabled only when a 2- to 4- character function is displayed on the LCD directly adjacent to Key 1. Press Key 1 to perform the function that is displayed on the LCD.

In Configuration mode, for example, common functions that display on the LCD are SAVE, to save a selected option or entry, and UP, to navigate up to the previous level in the Configuration menu. For more information about Configuration mode, refer to Chapter 4, Configuring the ScanMark ES 2260.

Using Key 2 Key 2 is enabled only when a 2- to 4-character function is displayed on the LCD directly adjacent to Key 2. Press Key 2 to perform the function that is displayed on the LCD.

In normal operation, a common function that displays on the LCD is CONT, to continue.In Configuration mode, a common function that displays on the LCD is DOWN, to navigate down to the next level in the Configuration menu. For more information about Configuration mode, refer to Chapter 4, Configuring the ScanMark ES 2260.

Using the END Key

The END key is used to end a process or mode of operation and to enter the Configuration mode.

In normal operation, press the END key to signal your computer to end the current process. (The scanner transmits an end-of-batch character to your computer.) For example, after you have completed scanning a batch of forms, you press the END key to end the scanning session.In Configuration mode, press the END key to end a selection.To enter Configuration mode, press the END key as you power on the ScanMark ES 2260. For more information about Configuration mode, refer to Chapter 4, Configuring the ScanMark ES 2260.

1

2

END

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Using the SEL Key

The SEL (select) key is used to select an option or process and to enter a mode of operation.

In the Configuration mode, for example, the configuration options display on the LCD for your selection. Press the SEL key to configure the displayed option, such as LCD Contrast.

Using the LCD The control panel includes a two-line, Liquid Crystal Display (LCD). The LCD displays messages associated with the current operating status of the scanner.

Operating Messages

While the scanner is powering on, the LCD displays Power On Mode for approximately three (3) seconds and then displays -ScanMark 2260- on the top line and Ready on the bottom line.

The table lists and describes, in alphabetical order, common operating messages that display on the bottom line of the LCD.

SEL

Operating Message

Description

End of Batch The END key (located on the control panel) was pressed

Feed Form The scanner received a valid READ command from your computer and is ready to read a form

Feeding Form The scanner is feeding a form under the readhead

Power On Mode Scantron, Inc.

The scanner is performing internal power-on tests

Printing The scanner is printing on the current form

Ready The scanner is ready to receive either a form definition or a command from your computer

Rejecting The scanner detects form and/or marking error(s) on the current form and directs the form to the output hopper

Transmitting The scanner reads the form successfully and is transmitting the collected data to your computer

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Form Status Messages

As the ScanMark ES 2260 receives a form definition file from your computer, the scanner reports the form definition information on the LCD. The table lists and describes the form status messages.

Note: X is replaced by a decimal number 0-9.

Error Messages The ScanMark ES 2260 reports error messages on the LCD. For more information, refer to “Resolving Operating Error Messages” on page E-6.

User Program The scanner received, accepted, and acknowledged a valid form definition

Waiting The scanner is waiting for instructions to direct the form to the output hopper or the input hopper

Operating Message

Description (Continued)

Form Status Message

Description

F=XXX Indicates the form number of the form definition file being received

Z=XXX Indicates the zone number of the current zone being received by the scanner

M=XXXKb Indicates the amount of remaining available RAM in the scanner

C=XXXXX Indicates the number of characters the current form definition will return from the corresponding form

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Feeding Forms ManuallyThis section explains how to scan forms with a ScanMark ES 2260 equipped with a manual document feeder (or manual feed unit). If your ScanMark ES 2260 is equipped with an autofeed unit, refer to “Feeding Forms Automatically” on page 3-9.

The scanner accepts forms only after receiving a valid command from your computer to read a scannable form. (Your computer must instruct the ScanMark ES 2260 to feed and read forms.)

Before the scanner can collect and transmit data, you must connect the ScanMark ES 2260 to a host computer. (Refer to Chapter 2, Installing the ScanMark ES 2260.)

Warning: Do not lift the readhead assembly and look directly at the readhead while the ScanMark ES 2260 is in operation. Refer to “LED Component” on page A-2 for more information.

Warnung: Vermeiden Sie den direkten Blick zu den Readhead LED’s, während die ScanMark ES 2260 in betrieb ist mit den Readhead in der offenen position.

A F

DB C

E G H

Figure 3-2. Manually Feeding a Form into the ScanMark ES 2260

I

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Note: Do not handle the scanner components while scanning forms.

To feed a form into the ScanMark ES 2260

1 Power on the ScanMark ES 2260.

2 Start the application software (such as ScanBook, ParSCORE, etc.) you are using with the ScanMark ES 2260.

3 Position the scanner (A, Figure 3-2) so that the input hopper (B) is on your right.

For best results, place the scanner in a slanted position so forms will stack properly in the output hopper. (Refer to “Using the Support Bail” on page 2-10.)

4 Orient the form so that the timing track is facing you.

5 Place the form (C) into the input hopper with the edge closest to the timing track at the bottom of the input hopper. (Refer to page D-4.) Make sure that the form rests on the bottom of the input hopper.

Do not insert the leading edge (D) of the form underneath the input rollers until the LCD (E) displays Feed Form.

You can use the input hopper extension and the form guide (F), if desired. (Refer to “Using the Input Hopper Extension” on page 2-5 and “Using the Input Hopper Form Guide” on page 2-6.)

6 Verify that the LCD displays Feed Form.

7 Feed the form until the input rollers (not shown) begin pulling the form. (Do not push the form into the scanner.)

If a form lodges in the paper path, remove the form from the paper path, press Key 2 (G) to continue scanning, and scan the dislodged form again. (Refer to “Removing Forms from the Paper Path” on page 5-6.)

8 When you are finished scanning forms, press the END key (H) on the scanner.

If the scanner is correctly connected to the host computer, the following actions occur while feeding forms:

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The Receive lamp blinks as the scanner receives a command from the computerThe LCD displays Feed Form when the scanner receives a command to read a form and continues to display until you feed a formThe LCD displays Transmitting and the Transmit lamp blinks when the scanner transmits data

As you feed forms into the scanner, the ScanMark ES 2260 either accepts or rejects the forms. Refer to “Accepted Forms” on page 3-8 or “Rejected Forms” on page 3-8.

Accepted Forms The ScanMark ES 2260 accepts a form if the scanner detects no marking errors (bad erasures, multiple marks, missing marks, etc.) or form errors (wrong number of timing lines, wrong side of form, etc.).

Accepted forms travel through the ScanMark ES 2260 and eject into the output hopper (I, Figure 3-2). The data read from the form transmits to your computer, and the scanner then is ready to receive another form.

Rejected Forms The ScanMark ES 2260 rejects a form if the scanner detects one (or more) of the following form and/or marking errors:

Double sheets feeding into the scanner (autofeed model only) (Refer to “Detecting Double Sheets” on page 3-15.)Missing marks where at least one mark must existMultiple marks where only one mark is allowedWrong number of timing linesWrong identification marks or wrong formWrong side of the correct form

Rejected forms travel through the ScanMark ES 2260 and eject into the output hopper, according to the option specified in your form definition:

If the stop-on-error option of the READ command is enabled, the scanner will stop and require operator intervention.If the stop-on-error option is not enabled, the scanner will transmit a signal to the application that an error occurred, and the application program determines what to do with the form.

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Before you feed the form again or attempt to feed another form, verify the following:

You fed the correct formThe form is intact (most critical for the timing track column) No stray marks exist in the timing track columnNo mark errors, such as multiple marks or missing marks, exist

Feeding Corrected Forms

To feed corrected forms

1 Correct the form error. (Refer to “Avoiding Common Problems” on page 3-16 for possible causes.)

2 If a form lodges in the paper path, press Key 2 to clear the error message.

3 Insert the corrected form(s) into the input hopper and scan them again.

Feeding Forms AutomaticallyThis section explains how to scan forms with a ScanMark ES 2260 equipped with an automatic document feeder (or autofeed unit). If your ScanMark ES 2260 does not have an autofeed unit, refer to “Feeding Forms Manually” on page 3-6.

The autofeed unit can automatically feed up to 150 forms from the input hopper of a ScanMark ES 2260. With the autofeed, the scanner can process up to 2200 forms per hour.

Before the scanner can collect and transmit data, you must connect the ScanMark ES 2260 to a host computer. (Refer to Chapter 2, Installing the ScanMark ES 2260.) The scanner accepts forms only after receiving a valid command from your computer to read a scannable form.

If you want to use the double-sheet detection feature, you must first enable the option in Configuration mode. Refer to “Using Double Sheet” on page 4-16.

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Warning: Do not lift the readhead assembly and look directly at the readhead while the ScanMark ES 2260 is in operation. Refer to “LED Component” on page A-2 for more information.

Warnung: Vermeiden Sie den direkten Blick zu den Readhead LED’s, während die ScanMark ES 2260 in betrieb ist mit den Readhead in der offenen position.

Note: Do not handle the scanner components while scanning forms.

To feed forms with the autofeed unit

1 Power on the ScanMark ES 2260.

2 Start the application software (such as ScanBook, ParSCORE, etc.) you are using with the ScanMark ES 2260.

3 Position the scanner (A, Figure 3-3) so that the input hopper (B) is on your right.

A D

B

EF

C

Figure 3-3. Automatically Feeding Forms into the ScanMark ES 2260

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For best results, place the scanner in a slanted position so forms will stack properly in the output hopper. (Refer to “Using the Support Bail” on page 2-10.)

4 If your forms exceed 11 inches in length, insert the input hopper extension into the input hopper. (Refer to “Using the Input Hopper Extension” on page 2-5.)

5 Gently press the input hopper tray to lower it into position for loading forms. (Refer to “Lowering and Raising the Input Hopper Tray” on page 3-13.)

6 Orient the stack of scannable forms so that the timing tracks are facing you.

7 Place the stack of forms (C) on the tray so that they are against the left edge and the timing tracks are at the bottom of the input hopper.

8 Tap the exposed ends of the forms in the input hopper so that the edge of each form in the stack is even with the others. Refer to Figure 3-4.

9 Adjust the input hopper form guide (D) so that it rests near the top edge of the forms. (Refer to “Using the Input Hopper Form Guide” on page 2-6.)

10 Place the paperweight on top of the forms. (Refer to “Using the Paperweight” on page 3-14.)

Incorrect stacking Correct stacking

Timing track

Figure 3-4. Incorrect and Correct Forms Stacking

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11 Press the input hopper tray again to raise it into position for scanning. (Refer to “Lowering and Raising the Input Hopper Tray” on page 3-13.)

The forms automatically feed into the scanner. If a form lodges in the paper path, remove the form from the paper path, press Key 2 to continue scanning, and scan the dislodged form again. (Refer to “Removing Forms from the Paper Path” on page 5-6.)

12 When you are finished scanning forms, press the END key (E) on the control panel.

If the scanner receives a valid read command after you insert the forms and raise the input hopper tray, the following occurs:

The LCD (F) displays Feed FormThe top form in the stack automatically enters the scannerThe LCD displays Transmitting and the Transmit lamp blinks as the scanner transmits data

As forms are fed into the scanner, the ScanMark ES 2260 either accepts or rejects the form. For more information, refer to “Accepted Forms” on page 3-8 or “Rejected Forms” on page 3-8.

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Lowering and Raising the Input Hopper Tray

With an automatic document feeder, you need to lower the input hopper tray before loading forms so that they stack correctly. Once they are arranged and properly aligned, press the input tray to raise it back into position for scanning.

To lower the input hopper tray

1 Place your fingertips on the lower section (A, Figure 3-5) of the movable input hopper tray.

2 Press down the movable tray.

3 Release your fingertips after the tray snaps into position. Note: If the tray does not snap into position, your fingertips may be positioned too high.

To raise the input hopper tray

1 Press the lower section of the input tray (A, Figure 3-5).

The tray moves up into the scanning position.

Press here (A) to lower input tray.

Figure 3-5. Lowering and Raising the Input Hopper Tray

A

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Using the Paperweight

A paperweight is included with your scanner to help forms stay in alignment as they feed into the scanner. When attached to the input hopper, the paperweight rests on the stack of scannable forms.

Note: Use the paperweight only if your scanner is equipped with an automatic document feeder.

To attach the paperweight

1 Lower the input hopper tray and load the forms. (Refer to “Lowering and Raising the Input Hopper Tray” on page 3-13.)

2 Insert the paperweight into the input hopper on top of the forms.

3 Slide the paperweight insertion slot (A, Figure 3-6) along the bottom of the input hopper until the retaining tab (B) is secured on the edge (C) of the input hopper. The paperweight should rest on the stack of forms inside the input hopper.

4 Raise the input hopper tray.

A

Figure 3-6. Attaching the Paperweight

C

B

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Detecting Double Sheets

When you enable double-sheet detection, the ScanMark ES 2260 can detect when more than one form enters the scanner. Select double-sheet detection in the Configuration mode. Refer to “Using Double Sheet” on page 4-16 for information about enabling this feature.

When the scanner detects multiple forms, the Double Sheet error message displays on the LCD and the scanning session pauses. You can clear the paper path and press Key 2 to continue the scanning session. Double-sheet detection stays in effect until you disable the feature in the Configuration mode.

Note: This feature is only available if your scanner is equipped with an automatic document feeder.

Clearing Double-Sheet Error Conditions

To clear a double-sheet error condition

1 If the scanner detects multiple forms, the LCD displays the Double Sheet error message.

2 Clear the paper path.

3 Press Key 2 on the control panel.

4 Scan the forms again.

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Avoiding Common ProblemsMinor preparation can help you to avoid the most common problems associated with collecting data from scannable forms. The table lists common problems and corrective actions.

Refer to Appendix E, Troubleshooting for further suggestions on resolving problems.

Problem Corrective Action

Form jams Straighten pinched or dog-eared forms.Remove all staples, tape, or paper clips.Flatten creases in folded forms.Reattach loose bar code labels.

Rejected forms Orient the forms properly while feeding.Ensure that the forms are undamaged and intact (no tears).Check critical form sections for correct information.Make sure that bar code labels are oriented properly.Make sure the bar code labels are printed to specification. Make sure you fed the form properly (for example, timing track at the bottom of the input hopper.)

Forms do not feed correctly

Flatten creases in folded forms.Straighten and/or align the form in the input hopper.

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Configuring the ScanMark ES 2260Chapter 4

OverviewChapter 4 describes basic serial communication theory and requirements, and the default serial communication settings used by the ScanMark ES 2260. This chapter includes the following topics:

About Serial CommunicationUsing Default Communication SettingsCompleting a Configuration FormConfiguring the ScanMark ES 2260Navigating the Configuration MenuNavigating the Config Mode MenuNavigating the Test Mode Menu

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About Serial CommunicationThe scanner uses the Electronics Industry Association (EIA) serial communication standard RS-232D. The standard defines rules for establishing communication between computers and different serial devices, such as printers, computers, modems, and data terminals, such as the ScanMark ES 2260.

The proper configuration of both the host computer and the scanner is the most important factor in establishing and maintaining data communication between two devices. When configuring serial communication between the scanner and your computer, you must consider the following parameters:

Baud RateWord LengthStop BitParityHandshaking (data interchange) Protocol

Note: Default parameters are shown in parentheses.

Baud Rate (9600) Baud rate is a measurement of the speed of data exchange between the host computer and a data device. Asynchronous serial communication (used by the scanner) requires approximately 11 bits to transmit one character; therefore, the approximate number of characters transmitted each second is determined by dividing the baud rate by 11. If the host computer and the scanner do not have the same baud rate, the devices do not communicate. The scanner can communicate at baud rates ranging from 4800 to 38400 baud.

Word Length (8) Word length (or data bits) is the number of bits that is used to transmit each data character (usually ASCII characters). If the host computer and the scanner are not using the same word length, data transmission errors can occur. The scanner can transmit characters in either seven- or eight-bit lengths.

Stop Bits (2) The stop bit is a bit (or a group of bits) appended to the string of data bits and is used to signal the end of a character. Stop bits generally separate one

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set of data bits from the next. Mismatched stop bit settings can cause errors ranging from occasional to constant data loss. The scanner can use either one or two stop bits.

Parity (None) A parity bit is added to the string of data and stop bits and is used for error checking. The addition of the parity bit causes the number of ones in the data bit string to remain either odd or even. Mismatched parity settings can result in corrupted data transmission or total failure to communicate. The scanner can use odd, even, or no parity.

Handshaking Protocol (None)

Handshaking is a general term describing the process used for data exchange between two devices. The scanner uses handshaking to insure that data is transmitted between devices with a minimum of errors. The scanner can communicate with a host computer using the following handshaking protocols:

NoneACK/NAKBlockingXON/XOFF

None No protocol for data exchange is specified. The normal operation of RS-232D supplies limited control at the hardware level. Consult the EIA RS-232D specification for more detail about default hardware control.

ACK/NAK ACK/NAK protocol allows the host computer to request retransmission of data when a communication error occurs. The ACK/NAK protocol requires the host to acknowledge properly received data; therefore, ACK/NAK can be used to prevent communication errors (parity, framing, or overrun) that can occur when the host computer or scanner interprets a character from the character data bit string. (Ordinarily, these types of errors occur only when communicating over telephone lines or in a network environment.)

You can change the ACK/NAK characters to any character you desire. However, standard ASCII characters are defined for both the ACK (decimal 6) character and the NAK (decimal 21) character.

When using ACK/NAK protocol, the scanner transmits and waits for the host computer to acknowledge the transmission before transmitting the next record. If the host computer determines that the record was valid, the

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host computer sends an Affirmative Acknowledgment (ACK) character to the scanner. Otherwise, the host computer sends a Negative Acknowledgment (NAK) to request that the record be retransmitted. The application software operating on the host computer determines the number of retransmissions that are requested before deciding that the communication session is unstable. Once the scanner transmits data, the scanner does not accept any commands until after it receives the ACK character from the host computer.

Blocking Blocking protocol allows you to define a maximum number of characters (block size) that the scanner transmits to the host computer during a single transmission session. (You can define a block size of 1 through 255 characters.) Generally, this protocol is used when the host computer has an input buffer capacity equal to or less than the number of characters expected to be produced by the form.

Note: ACK/NAK protocol is included automatically with Blocking protocol. The guidelines for ACK/NAK protocol also apply to Blocking.

When you enable Blocking, the computer acknowledges each block individually, and each block can be retransmitted under computer control. The end-of-form (EOF) character is appended to each block. Therefore, the total number of characters transmitted in each block is the block size plus one extra character: EOF. The EOF character is always the last character in the block. The last block of data consists of any remaining untransmitted data plus the Last-Block character and the EOF character. (Typically, the last block of data is smaller than the block size you defined.)

In cases where the form data is an even multiple of the block size, the last block consists of only the Last-Block character and the EOF character. For example, if a form produces 240 characters and a block size of 60 is marked, five blocks are produced. All form data is in the first four blocks. The fifth block will contain only two characters: Last-Block and EOF.

All blocks must be acknowledged. Without the proper acknowledgment sequence, the application software may determine that a transmission error occurred and can terminate the communication session with unacknowledged blocks remaining in the storage buffer of the scanner. If an unacknowledged block is in the scanner storage buffer, the scanner ignores any further commands until the remaining untransmitted block is acknowledged or the power is turned off.

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Note: You can determine the minimum number of Acknowledgment characters necessary to acknowledge all blocks by dividing the total number of expected characters by the block size and adding one to the total. (The scanner ignores extra Acknowledgment characters.)

XON/XOFF The XON/XOFF protocol acts like a switch. XON stands for transmit on (enable data transmission), while XOFF means transmit off (disable data transmission). Upon receiving the XON character, the scanner begins transmitting data. Once the scanner receives the XOFF character, the scanner suspends data transmission until the scanner receives the next XON character. (While operating in XON/XOFF protocol, the scanner transmits no more than four characters after receiving the XOFF character.)

Using Default Communication SettingsThe ScanMark ES 2260 can operate in a variety of serial communication environments. However, the scanner is configured at the factory and shipped with the following default parameters:

Baud rate: 9600Word length: 8 BitsStop bits: 2 BitsParity: NoneClear-to-Send (CTS): OffHandshaking: NoneCommand prefix: ASCII <ESC> (decimal 27)End-of-form: ASCII <CR> (decimal 13)Threshold: Pencil - 42 (Ink - 30)Difference: Pencil - 57 (Ink - 69)

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Completing a Configuration FormYour communication requirements may require that you select serial communications settings other than the default settings. (Specific communications environments, form designs, or programming requirements can require you to change the factory setting for serial communication.) You can configure the ScanMark ES 2260 using the ScanMark Communication Configuration Form (form number F-7545-STC).

When completing the ScanMark Communication Configuration Form, you must specify communication settings for the following sections on the configuration form:

Baud RateWord LengthStop BitsParityCTS (Clear-to-Send)HandshakeCMD Prefix (Command prefix character)EOF Char (End-of-form character)

The scanner rejects the configuration form if you do not complete required sections. (All other serial communication settings included on the ScanMark Communication Configuration Form are optional.)

Note: Use a number 2 pencil to complete the configuration form. Even if your scanner has Ink-Read capability, it can read the pencil marks.

To complete the ScanMark Communication Configuration Form

1 Select the side of the form matching the readhead configuration on your scanner (40- or 48-Channel Version).

2 Mark one Baud Rate position corresponding to the baud rate used by your computer (4800 through 38400).

3 Mark one Word Length position corresponding to the word length (data bits) used by your computer (7- or 8-bits word length).

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4 Mark one Stop Bits position corresponding to the number of stop bits used by your computer (1 or 2 stop bits).

5 Mark one Parity position corresponding to the parity used by your computer (None, Even, Odd).

6 Mark one CTS position corresponding to the clear-to-send option used by your computer (Off or On.).

7 Mark the Handshake position corresponding to the information control protocol used by your computer (None, XON/XOFF, ACK/NAK, Blocking).

Choosing None in the Handshake section disables all other options in that section. Depending on the handshaking option you select, you may need to enter additional information.

The table lists the additional handshaking information you may need to enter.

HandshakingOption

Additional Information Recommended Characters

None and XON/XOFF

You need not specify additional settings.

None

ACK/NAK You must specify the Acknowledge (ACK Char) and Negative Acknowledge (NAK Char) characters used by your computer. (Enter the decimal equivalent of the ASCII characters expected by your computer.)

ACK Char: decimal 6 NAK Char: decimal 21

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8 Mark the CMD Prefix (command prefix) positions corresponding to the decimal equivalent of the ASCII character used by your computer to designate valid commands (0 through 255 decimal).

The default CMD Prefix is an ASCII escape (ESC, decimal 27) character. Do not change the command prefix character unless the default character poses a potential conflict with your computer or application.

9 Mark the EOF Char positions corresponding to the decimal equivalent of the ASCII character used by your computer to designate the end of a process or action (0 through 255 decimal).

The default EOF CHAR (end-of-form character) is an ASCII carriage return (CR, decimal 13). Change the EOF character only if your application program requires a different EOF character. (You must select different characters for the EOF Char and the CMD Char.)

10 Mark the Threshold positions corresponding to the decimal value you want your scanner to use to determine valid marks (1 through 99).

The ScanMark uses the Threshold and Difference values to select valid marks from background printing or stray marks. Also, the

Blocking You must specify the Acknowledge (ACK Char), Negative Acknowledge (NAK Char), and the Last-Block (Last Blk Char) characters used by your computer. (Enter the decimal equivalent of the ASCII characters expected by your computer.)Also, you must specify the block size (Block Size) expected by your computer. (Enter the decimal value for the block size expected by your computer.)

ACK Char: decimal 6 NAK Char: decimal 21 Last Blk Char: decimal 26

HandshakingOption

Additional Information Recommended Characters

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scanner uses the Threshold and Difference values to identify the most likely valid mark when the scanner detects more than one mark in a specific area of the form.

11 Mark the Difference positions corresponding to the decimal value you want your scanner to use to differentiate between multiple marks (0 through 98).

The combined total for both the Threshold and Difference values must not exceed 99%, or the ScanMark ES 2260 will not accept the configuration form.

12 Configure the scanner. (Refer to “Configuring the ScanMark ES 2260” on page 4-9.)

Configuring the ScanMark ES 2260The ScanMark ES 2260 has a special mode of operation called the Configuration mode used for configuring serial communication. Configuring the ScanMark ES 2260 requires that you complete a ScanMark Communication Configuration Form, as detailed in “Completing a Configuration Form” on page 4-6, and pass the completed form through the scanner while it is in the Configuration mode.

Using the Control Panel Keys

Within the configuration menu, you can use the keys on the control panel to make selections. Each key has a specific function.

Key 1 moves up to the previous levelKey 2 moves down to the next levelEND key ends the current selectionSEL key selects the current option

To configure the ScanMark ES 2260

1 Simultaneously press the END key (located on the control panel) and turn on the scanner.

The LCD pauses for approximately three (3) seconds.

2 When the LCD displays 1: Config Mode, release the END key.

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When the scanner is in the Configuration mode, the Power lamp on the control panel illuminates.

3 Press the SEL key (LCD displays 2: Com Set Up).

4 Press the SEL key again (LCD displays 3: Com Set Up, Feed Form). If the scanner is equipped with an automatic document feeder, you must ensure that the input hopper tray is in the raised (loaded) position before attempting to feed the configuration form. (Refer to “Lowering and Raising the Input Hopper Tray” on page 3-13.)

5 Place a completed ScanMark Communication Configuration Form in the input hopper with the completed side face up.

Based on the contents, the scanner either accepts or rejects the configuration form. Refer to “Accepted Configuration Forms” on page 4-10 or “Rejected Configuration Forms” on page 4-11.

Accepted Configuration Forms

If the scanner accepts the configuration form, the form travels through the scanner and ejects into the output hopper. The scanner performs the following:

The LCD displays -- Accepted-- on the bottom lineThe LCD displays SAVE and CONT

You either can save the configuration settings permanently or use the configuration settings only while the scanner is powered on.

To save the configuration permanently

1 Press Key 1 once (SAVE).

2 Press the END key. (The LCD displays 1: Config Mode.)

3 Press Key 1 again. (The LCD displays 1: On-line Mode.)

4 Press the SEL key. (The LCD displays ---ScanMark 2260--- Ready.)

Selecting CONT causes the scanner to store the configuration settings until you power off the scanner; the previously saved communication parameters will be restored the next time you power on the scanner.

To save the configuration temporarily

1 Press Key 2 once (CONT).

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2 Press END once. (The LCD displays 1: Config Mode.)

3 Press Key 1 again. (The LCD displays 1: On-line Mode.)

4 Press the SEL key. (The LCD displays ---ScanMark 2260--- Ready.)

Rejected Configuration Forms

If the scanner rejects the form, it is ejected into the output hopper and the scanner performs the following:

The LCD displays --Rejected-- on the bottom lineThe LCD displays ERR and CONT

You either can display the first error the scanner detects on the configuration form, or you can continue with the previously selected communication settings.

To report the errors

1 Press Key 1 once (ERR).

2 Press Key 1 again.

Each error displays on the LCD.

3 After you review all errors, Press END. (The LCD displays Feed Form.)

Before feeding the rejected form again, check the following:

Make sure that the form is complete and that no stray marks exist in a mark position or in the timing track columnMake sure that you fed the form into the scanner in the correct orientationMake sure you completed the required sections (Refer to “Configuring the ScanMark ES 2260” on page 4-9.)

To feed the corrected configuration form

1 Feed the configuration form.

2 Press Key 1 once (SAVE).

3 Press END once. (The LCD displays 1: Config Mode.)

4 Press Key 1 once. (The LCD displays 1: On-line Mode.)

5 Press the SEL key. (The LCD displays ---ScanMark 2260--- Ready.)

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To continue without checking errors

1 Correct the errors on the configuration form.

2 Press Key 2 once (CONT). (The LCD displays Feed Form.)

3 Feed the corrected configuration form.

Note: If errors remain on the configuration form, the scanner continues to reject the configuration form.

4 Press Key 1 to save, or press Key 2 to continue. (The LCD displays SAVE/CONT.)

5 Press the END key once. (The LCD displays 1: Config Mode.)

6 Press Key 1 once. (The LCD displays 1: On-line Mode.)

7 Press the SEL key. (The LCD displays ---ScanMark 2260--- Ready.)

Remote Configuration

You can configure the ScanMark ES 2260 remotely using the built-in serial interface. The remote configuration allows you to configure the scanner without a configuration form.

Note: The ScanMark Programmer’s Reference contains more information about remote configuration techniques.

Exiting the Configuration Mode

When you power on the scanner with the END key depressed, the scanner automatically enters the Configuration mode. Exiting the Configuration mode places the scanner in the Ready mode.

To exit the Configuration mode

1 Press Key 1 once. (The LCD displays 1: On-Line Mode.)

2 Press the SEL key. (The Ready lamp goes out and the LCD displays -ScanMark 2260- Ready.)

If you choose not to exit the Configuration mode, you can use the control panel keys to move through the configuration menu options.

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Navigating the Configuration MenuYou can report and configure ScanMark ES 2260 features through the configuration menu, which is active only when you place the scanner in the Configuration mode. For information about activating Configuration mode, refer to “Configuring the ScanMark ES 2260” on page 4-9.

With the scanner in Configuration mode, you can select configuration menu options, which display on the LCD on the control panel. The figure on the next page shows the structure of the multilevel configuration menu.

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Figu

re 4

-1. C

onfig

urat

ion

Men

u S

truct

ure

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Navigating the Config Mode MenuThe Config Mode menu consists of the following options:

Com Set UpCom ReportCom CheckDouble SheetPrinterCal Mode

Note: The following sections assume that you have already placed the ScanMark ES 2260 in the Configuration mode and that the LCD displays 1: Config Mode.

Using Com Set Up

Using a configuration form, you use the Com Set Up menu option to configure the ScanMark ES 2260. (For specific information about configuring the scanner, refer to “Configuring the ScanMark ES 2260” on page 4-9.)

Using Com Report

You can use the Com Report option to report the status of the following communication parameters:

Baud rateWord length Stop BitsParityCTS statusHandshaking protocolCommand prefix characterEnd-of-form characterThreshold valueDifference value

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To enter Com Report

1 Press the SEL key. (The LCD displays 2: Com Set Up.)

2 Press Key 2 once. (The LCD displays 2: Com Report.)

3 Press the SEL key. (The LCD displays 3: Com Report on the top line and the current baud rate on the bottom line.)

4 Press Key 2 once. (The LCD displays the current communication settings on the bottom line.)

5 Use Key 1 and Key 2 to scroll through all the communications parameters.

To exit Com Report

1 Press the END key twice. (The LCD displays 1: Config Mode.)

Using Com Check

You can use the Com Check option to verify communication between the scanner and your computer. When you select Com Check, you enable the scanner to transmit its firmware revision level to your computer.

To enter Com Check

1 Press the SEL key once. (The LCD displays 2: Com Set Up.)

2 Press Key 2 twice. (The LCD displays 2: Com Check.)

3 Press the SEL key. (The LCD displays 3: Com Check.)

4 To send the firmware revision level to your computer, press the SEL key. (The LCD does not change.)

5 Type on your computer keyboard to confirm that two-way communication exists between your computer and your scanner. If communication exists, the characters you typed will display on the LCD.

To exit Com Check

1 Press the END key twice. (The LCD displays 1: Config Mode.)

Using Double Sheet

With the double-sheet detection circuitry enabled, the scanner can detect when more than one form enters the scanner. (Once enabled, the double-sheet option remains active during processing.)

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To enter Double Sheet

1 Press the SEL key. (The LCD displays 2: Com Set Up.)

2 Press Key 2 three times. (The LCD displays 2: Double Sheet.)

3 Press the SEL key. (The LCD displays 3: Double Sheet on the top line and the current selection on the bottom line.)

4 Press Key 1 and Key 2 to toggle to the double sheet mode. (If you select a new Double Sheet option, you must choose to either save the selection permanently or temporarily.)

5 Press the END key. (The LCD displays SAVE/CONT.)

To save the configuration permanently

1 Press Key 1 once (SAVE). (The LCD displays 2: Double Sheet.)

Selecting SAVE saves the selection until the next time you enter Double Sheet and change the selection.

2 Press the END key. (The LCD displays 1: Config Mode.)

To save the configuration temporarily

1 Press Key 2 once (CONT). (The LCD displays 2: Double Sheet.)

Selecting CONT causes the scanner to store the selection only until you power off the scanner; the previously saved Double Sheet option is restored the next time you power on the scanner.

2 Press the END key. (The LCD displays 1: Config Mode.)

To exit Double Sheet without changes

1 Press the END key twice. (The LCD displays 1: Config Mode.)

Using Printer You can use the Printer option to prevent the scanner from printing messages on rejected forms. When you select Printer, the current setting of enabled or disabled displays on the LCD.

To enter Printer

1 Press the SEL key. (The LCD displays 2: Com Set Up.)

2 Press Key 2 four times. (The LCD displays 2: Printer.)

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3 Press the SEL key. (The LCD displays 3: Reject Print on the top line and the current selection on the bottom line.)

4 Press Key 1 and Key 2 to toggle the reject print mode. (If you select a new Printer option, you must choose to either save the selection permanently or temporarily.)

5 Press the END key. (The LCD displays SAVE/CONT.)

To save the reject print configuration permanently

1 Press Key 1 once (SAVE). (The LCD displays 2: Printer.)

Selecting SAVE saves the selection until the next time you enter Printer and change the selection.

2 Press the END key. (The LCD displays 1: Config Mode.)

To save the reject print configuration temporarily

1 Press Key 2 once (CONT). (The LCD displays 2: Printer.)

Selecting CONT causes the scanner to store the selection only until you power off the scanner; the previously saved Printer option is restored the next time you power on the scanner.

2 Press the END key. (The LCD displays 1: Config Mode.)

To exit Printer without changes

1 Press the END key twice. (The LCD displays 1: Config Mode.)

Using Cal Mode

The Cal Mode allows you to enter an automatic calibration mode. Using the Cal Mode, you can verify that the scanner settings are properly calibrated. Additionally, you can adjust the LCD display.

This mode also includes several options that are reserved for use when your scanner requires service. These options are the following:

MotorLampFT TrackBT Track

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To enter Cal Mode

1 Press the SEL key. (The LCD displays 2: Com Set Up.)

2 Press Key 2 five times. (The LCD displays 2: Cal Mode.)

3 Press the SEL key. (The LCD displays 3: Auto Cal.)

4 Use Key 1 and Key 2 to scroll through the calibration options.

To exit Cal Mode without changes

1 Press the END key twice. (The LCD displays 1: Config Mode.)

Auto Cal Option You can use the Auto Cal option to automatically calibrate selective scanner settings. When you select this option, the scanner automatically calibrates the following:

LCD contrastMotor speedLamps (LEDs)Front and back timing tracks

To automatically calibrate the scanner

1 Press the SEL key. (The LCD displays 2: Com Set Up.)

2 Press Key 2 five times. (The LCD displays 2: Cal Mode.)

3 Press the SEL key. (The LCD displays 3: Auto Cal.)

4 Press the SEL key again. (The LCD displays Insert Paper.)

5 Lift the readhead assembly and place a white paper that is 2 1/2 inches wide under the readhead. (Refer to“Lifting and Reseating the Readhead Assembly” on page 5-3.) Note: Do not use a scannable form.

6 Reseat the readhead assembly and Press Key 2 (CONT).

Selecting CONT causes the scanner to calibrate the scanner settings. The LCD displays In Progress, and then displays the results of the calibration, Pass or Fail. If the result is Fail, the setting that failed the calibration displays on the bottom line of the LCD.

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7 Press the END key. (The LCD displays 3: Auto Cal.)

Note: If the scanner fails the automatic calibration, you may need to place a service request through the Scantron Service Group. Refer to “Scantron Service Group” on page E-8.

To exit Auto Cal

1 Press the END key twice. (The LCD displays 1: Config Mode.)

LCD Contrast Option

You can use the LCD option to adjust the display intensity of the LCD. As the LCD cycles through its contrast display range, lighten or darken the display as desired.

To adjust the LCD display intensity

1 Press the SEL key. (The LCD displays 2: Com Set Up.)

2 Press Key 2 five times. (The LCD displays 2: Cal Mode.)

3 Press the SEL key once. (The LCD displays 3: Auto Cal.)

4 Press Key 2. (The LCD displays 3: LCD Contrast.)

5 Press the SEL key. (The LCD displays 4: Set Contrast on the top line and Press END to stop on the bottom line.)

The LCD cycles through its display intensity settings from lightest to darkest.

6 Press the END key when the display intensity appears as you desire. (The LCD displays 4: Set Contrast.)

7 Adjust the display intensity by pressing and releasing Key 1 (DARK) to darken the display or Key 2 (LITE) to lighten the display.

8 Press the END key when the display intensity appears as you desire. (The LCD displays 3: LCD Contrast.)

To exit LCD Contrast

1 Press the END key twice. (The LCD displays 1: Config Mode.)

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Navigating the Test Mode MenuThe Test mode allows you to enter an automatic operation mode. Using the Test mode, you can verify that the ScanMark ES 2260 can detect timing marks on forms. Additionally, you can test the printer and the double-sheet detection circuitry from the Test mode.

Note: The following sections assume that you have placed the ScanMark ES 2260 in the Configuration mode and that the LCD displays 1: Config Mode.

To enter the Test mode

1 Press Key 2 once. (The LCD displays 1: Test Mode.)

To exit the Test mode

1 Press Key 1 twice. (The LCD displays 1: On-Line Mode.)

2 Press SEL. (The LCD displays --ScanMark 2260-- Ready.)

Using Auto Read

You can use the Auto Read option to verify that the scanner can read timing marks from both sides (front and back) of a scannable form. The Auto Read menu contains the following options:

PrinterDouble-sheet

To use Auto Read

1 Press Key 2. (The LCD displays 1: Test Mode.)

2 Press the SEL key twice. (The LCD displays 3: Auto Read.)

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The bottom line of the LCD displays additional information about the pages scanned and the number of timing lines read on the last page. The table lists and describes the page information.

3 Feed forms into the input hopper.

The forms should enter the scanner automatically. The page count (P=XXX) should change as each form travels through the scanner.

The scanner uses the first form fed as a reference form. If the subsequent forms have different timing lines, the scanner rejects the forms.

To exit Auto Read

1 Press END twice. (The LCD displays 1: Test Mode.)

2 Press Key 1 twice. (The LCD displays 1: On-line Mode.)

3 Press the SEL key. (The scanner is in the ready mode.)

Printer Option The Auto Read Printer option tests the printing capabilities of the ScanMark ES 2260. The printer option is available only in Auto Read mode.

To test the printing capabilities

1 Press Key 2. (The LCD displays 1: Test Mode.)

Page Information

Description

P=XXX Indicates the number of forms read in the Auto Read mode. (XXX is replaced with a decimal number in the range of 0-999.)

T=XX Indicates the number of timing lines detected by the top readhead of the scanner. (XX is replaced with a decimal number in the range of 0-108.) If the scanner detects more than 99 timing lines the “=” changes to 1.

B=XX Indicates the number of timing lines detected by the bottom readhead of the scanner. (XX is replaced with a decimal number in the range of 0-108.) If the scanner detects more than 99 timing lines the “=” changes to 1.

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2 Press the SEL key twice. (The LCD displays 3: Auto Read.)

3 Press Key 2 once (OPTS). (The LCD displays 4: Auto Read on the top line and Printer Off on the bottom line.)

4 Press the SEL key. (Off changes to On.)

5 Press the END key. (The LCD displays 3: Auto Read.)

6 Feed a blank form.

The scanner feeds the form forward, ejecting it into the output hopper. The scanner prints one line of test characters on the form.

To disable the printing test

1 From the 3: Auto Read menu, press the END key. (The LCD displays 2: Auto Read.)

Double-Sheet Option

The scanner can detect when more than one form (or a form thicker than the last form scanned) enters the scanner. (Once enabled, the double-sheet detection is active only when the scanner is in Auto Read mode.)

To test the double-sheet detector

1 Press Key 2 once. (The LCD displays 1: Test Mode.)

2 Press the SEL key twice. (The LCD displays 3: Auto Read.)

3 Press Key 2 (OPTS). (The LCD displays 4: Auto Read on the top line and Printer Off on the bottom line.)

4 Press Key 2 again. (The LCD displays 4: Auto Read on the top line and Dbl Sheet Off on the bottom line.)

5 Press the SEL key. (Off changes to On.)

6 Press the END key. (The LCD displays 3: Auto Read.)

To disable the double sheet option

1 From the 3: Auto Read menu, press the END key. (The LCD displays 2: Auto Read.)

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Maintaining the ScanMark ES 2260Chapter 5

OverviewChapter 5 describes the routine preventive maintenance that you should perform on the ScanMark ES 2260. Preventive maintenance is an important aid to ensuring the proper performance from your scanner. This chapter includes the following topics:

ScanMark ES 2260 Internal ComponentsPerforming MaintenanceRecording Maintenance

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ScanMark ES 2260 Internal ComponentsThis section introduces the internal components of the ScanMark ES 2260 on which to perform routine preventive maintenance and provides instructions for lifting and reseating the top readhead assembly.

A

C

G

F

E D

B

A Readhead Assembly B Readhead (top) C Bar Code Reader (option) D Paper Path

E Readhead (bottom) F Ink-Jet Printer (option) G Printer Cover

Figure 5-1. ScanMark ES 2260 Internal Components

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Lifting and Reseating the Readhead Assembly

You must lift and reseat the readhead assembly on the ScanMark ES 2260 while performing the following maintenance:

Cleaning the paper pathClearing form jamsCleaning the lenses of the readheads

Warning: Do not lift the readhead assembly and look directly at the readhead while the ScanMark ES 2260 is in operation. Refer to “LED Component” on page A-2 for more information.

A

B

C

D

Figure 5-2. Lifting and Reseating the Readhead Assembly

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Warnung: Vermeiden Sie den direkten Blick zu den Readhead LED’s, während die ScanMark ES 2260 in betrieb ist mit den Readhead in der offenen position.

To lift the readhead assembly

1 Grasp the tab (A, Figure 5-2 on page 5-3) on the top readhead assembly and lift the readhead assembly (B) away from you.

2 Gently lift the readhead assembly to its resting position.

Caution: The entire readhead assembly is hinged at the top of the plate. Avoid side-to-side motion when lifting or reseating the readhead.

Avertir: L'ensemble est monté sur charnières au fond de la plaque. Evitez les déplacements latéraux lorsque vous relevez ou reposez la tête de lecture.

Warnen: Die Aufhängung des gesamten Bausatz befindet sich am unteren Teil der Platte. Beim Anheben oder Neueinsetzen des Lesekopfs sind seitliche Bewegungen zu vermeiden.

Reseating the Readhead Assembly

You must reseat the readhead assembly before scanning forms.

To reseat the readhead assembly

1 Remove all objects from the paper path.

2 Hold the tab (A, Figure 5-2 on page 5-3) at the top of the readhead assembly (B) and move the readhead assembly toward its original position.

3 Firmly press the readhead assembly tab down until the alignment post (C) snaps into its original position.

Caution: Seat the readhead assembly securely on the alignment post. If the readhead is not close enough to the form, the scanner may not be able to read some marks on the forms.

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Avertir: Posez l'ensemble tête de lecture bien en place sur le plot de centrage. Si la tête de lecture est trop éloignée du formulaire, le OMR ne pourra pas lire correctement certaines des marques.

Warnen: Den Lesekopf-Bausatz sicher am Ausrichtungszapfen anbringen. Falls der Lesekopf zu weit von den Formularen entfernt ist, kann das OMR nicht alle Markierungen auf dem Formular ordnungsgemäß lesen.

Performing MaintenanceYou should perform preventive maintenance on your ScanMark ES 2260 at regular intervals to protect your scanner from damage. Preventive maintenance includes the following tasks:

Cleaning the paper pathRemoving jammed forms from the paper pathCleaning the lens of the readheads

Cleaning the Paper Path

Most forms have small particles of dust on their surfaces left over from either cutting or packaging. As the forms travel through the scanner, the paper particles sometimes collect in the paper path. Over time, the build-up of the paper dust can block the paper sensors or accumulate and block the paper path entirely. Clean the paper path at least once every two months.

To clean the paper path

1 Lift the readhead assembly (B, Figure 5-2 on page 5-3). (Refer to “Lifting and Reseating the Readhead Assembly” on page 5-3.)

2 Using a soft-bristled brush or compressed air, gently remove the dust from the length of the paper path (D).

3 Reseat the readhead assembly.

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Removing Forms from the Paper Path

Occasionally a form or a piece of a form lodges inside the scanner. The jammed form restricts any other forms from being fed through the scanner.

Note: If the form is not intact, make sure you remove all pieces of the form.

To remove a jammed form from the paper path

1 Lift the readhead assembly (B, Figure 5-2 on page 5-3). (Refer to “Lifting and Reseating the Readhead Assembly” on page 5-3.)

2 Carefully remove the form from the paper path (D).

3 Reseat the readhead assembly.

If a form lodges in the scanner paper path while you are scanning forms, clear the paper path as described above, press Key 2 on the control panel to continue scanning, and scan the dislodged form again.

Cleaning the Readhead Lenses

You should clean the readhead lenses to ensure that the ScanMark ES 2260 can read form data reliably. If too much dust or other material builds up on a readhead, the light sent to the form or reflected from the form may scatter and become diffused. As a result, the scanner may not read some or all of the marks on a form.

To clean the readhead lenses, you will need the following items:

Water or alcoholCotton swabs or lint-free paper towel

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To clean a readhead lens

1 Power off the scanner.

2 Lift the readhead assembly (A, Figure 5-3). (Refer to “Lifting and Reseating the Readhead Assembly” on page 5-3.)

3 Using a moistened towel or cotton swab, wipe the lens (B and C) of each readhead.

A

B

C

Figure 5-3. Cleaning the Readhead Lens

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4 Reseat the readhead assembly.

Recording MaintenanceUse the table below to record the date and type of each preventive maintenance task you perform on your scanner.

Enter your ScanMark ES 2260 serial number here: _____________

Note: The serial number is located on the back panel of the scanner. You may not be able to read the serial number easily after you install the scanner.

Date Maintenance Performed

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SpecificationsAppendix A

OverviewAppendix A describes the specifications for the ScanMark ES 2260. Also, this appendix provides specifications for the CPU and AUX serial communication (RS-232) ports located on the back panel of the scanner. This appendix includes the following topics:

ScanMark ES 2260 SpecificationsComputer Interface Specifications

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ScanMark ES 2260 SpecificationsThe following sections list the specifications for the power requirements, environmental conditions, physical dimensions, operating specifications, hopper capacities, and processor capabilities.

Power Requirements

Scantron supplies an IEC USA shielded three-wire plug with the ScanMark ES 2260, which can operate using the following line voltages:

100 - 240 VAC, 50/60 Hz

Operation Voltage Caution: Operating the scanner with improper line voltage could damage the scanner and sorter, if equipped.

Avertissement: L'utilisation du OMR avec une tension secteur incorrecte risque d'endommager le lecteur optique de marques.

Warnung: Bei Betreiben des OMR mit falscher Stromspannung sind Schäden am optischen Markierungsleser nicht auszuschließen.

LED Component As a ScanMark ES 2260 user, please be aware of the following:

Warning: The ScanMark ES 2260 is a Class 1 LED (Light Emitting Diode) Product. Do not lift the readhead assembly and look directly at the readhead while the ScanMark ES 2260 is in operation.

Warnung: Vermeiden Sie den direkten Blick zu den Readhead LED’s, während die ScanMark ES 2260 in betrieb ist mit den Readhead in der offenen position.

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Specifications

Warning: You do not have access to the readhead. If you lift the readhead assembly during operation, you will be exposed to high voltage that could cause death or injury.

Warnung: Sie haben nicht zugriff zum readhead. Wenn Sie den readhead während der Operation anheben, werden Sie der Hochspannung ausgesetzt, die den Tod oder Verletzung verursachen könnte.

The ScanMark ES 2260 uses two types of light-emitting diodes (LEDs):

Red: Wavelength at Peak Emissions: 630 Power Requirements not to exceed 50 mAAmber: Wavelength at Peak Emissions: 935 Power Requirements not to exceed 10 mA

The number of LEDs on the readhead depends on the number of channels (40 or 48) with which your ScanMark ES 2260 is equipped. With either readhead, you see at least 20 LEDs when the readhead assembly is raised.

Warning: Any LED adjustments must be made by Scantron field engineers or factory personnel. For more information on LEDs, contact Scantron Corporation.

Environmental Conditions

The ScanMark ES 2260 operates normally in the following environmental conditions:

Temperature: 7.2°- 25°C (45° - 90° F)Humidity: Between 20% and 80% (non-condensing)Altitude: 0 - 10,000 feet

Physical Dimensions

The physical dimensions of the ScanMark ES 2260 are as follows:

Size: Length 79 cm (31”) With hoppers Width 36 cm (14”)

Height 15 cm (6”) Weight: 5.5 kg (12 lbs.)

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Operating Specifications

The operating specifications of the ScanMark ES 2260 are as follows:

Paper width: Minimum 5.7 cm (2.25”) Maximum 21.6 cm (8.5”)

Paper length: Minimum 15.2 cm (6”) Maximum 35.6 cm (14”)

Maximum read area: 19.1 cm (7.5”) wide x 34.3 cm (13.5”) longScanning speed: 15 inches per second (IPS)Paper weight: 60 lb. offset to 100 lb. offsetNoise level: < 55 dBA when scanning

Hopper Capacities

The hopper capacities of the ScanMark ES 2260 are as follows:

Input hopper capacity: 150 forms (Autofeed unit) Output hopper capacity: 250 forms

Processor The ScanMark ES 2260 is equipped with the following:

Processor: Motorola 68340 (25MHz)

Computer Interface SpecificationsThe ScanMark ES 2260 provides a serial interface to a host computer and an auxiliary device through RS-232D configured connectors (DB9-type connectors). The serial interface and communication parameters are as follows:

CPU connector: Male 9-pin “D” connectorAUX connector: Female 9-pin “D” connectorProtocol: Asynchronous RS-232Baud rate: 4800 - 38400 baud Parity: None, odd, or evenData bits: 7- or 8-bit word lengthStop bits: 1 or 2 stop bits

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Auxiliary Connector

You can connect an RS-232D-compatible auxiliary device to the ScanMark ES 2260 through the AUX port connector. If AC power is supplied to the scanner and it has not received the command to read a form, the signal lines between the CPU and AUX ports are connected directly to each other. Under these circumstances, signals pass from the AUX communication port through the scanner to the CPU communication port.

Data transmitted from the AUX communication port are blocked until the pending read process is terminated. Data transmitted to the AUX communication port are never blocked.

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Using the Bar Code Reader OptionAppendix B

OverviewAppendix B discusses general bar code symbology theory and provides detailed instructions for locating and aligning the bar code reader. This appendix includes the following topics:

Using the Bar Code ReaderLocating the Bar Code ReaderPlacing Bar Code SymbolsAligning the Bar Code Reader

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Using the Bar Code ReaderThe bar code reader can read bar code symbols from a form fed through the ScanMark ES 2260. The bar code reader detects the bar code symbol, and the bar code reader circuitry translates the bar code symbol into a string of equivalent ASCII characters and stores the characters in memory for use by the internal forms translator. As the internal form translator in the scanner processes the form data, the scanner includes the bar code data in the transmitted form data. The bar code reader can read the following types of bar codes:

UPC A and EInterleaved 2 of 53 of 9CodabarCode 128

Bar code symbols (of all types) must be printed according to the general specifications of the particular bar code.

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Locating the Bar Code ReaderThe bar code reader is located in an assembly mounted on the ScanMark ES 2260. The figure shows the location of the bar code reader.

Note: The bar code reader must be properly aligned before you can read bar code symbols. Refer to “Aligning the Bar Code Reader” on page B-9 for more information.

E

A

D

C

B

A Bar Code Reader Assembly B Bar Code Reader (option) C Ink-Jet Printer (option) D Printer Cover E Readhead Assembly

Figure B-1. Locating the Bar Code Reader

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Placing Bar Code SymbolsThe bar code reader can read a bar code symbol located only in a specific area of a scannable form. The scannable area of the form where you can place a bar code is determined by the bar code reading range. Two ranges are available:

Reading range of 4 1/2 inches to 8 1/4 inches from the edge of the form nearest the timing track (the alignment mark is above the locking knob, and the white marking stripe on the bar code readhead is pointing toward the control panel)Reading range of 2 1/4 inches to 6 inches from the edge of the form nearest the timing track (the alignment mark is below the locking knob, and the white marking stripe on the bar code readhead is pointing toward the top of the scanner)

In Figure B-2 on page B-5, the drawing on the left illustrates the alignment mark locations and scales for each reading range. The drawing on the right illustrates a closer view of the alignment scales.

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Scantron installs the bar code reader prior to delivery. Refer to the appropriate section that describes the correct placement of bar code symbols for the reading range option installed on your scanner.

Figure B-2. Alignment Marks and Scales

A

B

A Alignment mark for range of 4 1/2 to 8 1/4 inches B Alignment mark for range of 2 1/4 to 6 inches C Locking knob D Alignment scale for range of 4 1/2 to 8 1/4 inches E Alignment scale for range of 2 1/4 to 6 inches F White marking stripe of the readhead

DEF

CF E

D

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Reading Range of 4 1/2 to 8 1/4 inches

The gray area in the figure shows where you can place a bar code symbol safely on a scannable form when the bar code reading range is 4 1/2 inches to 8 1/4 inches from the edge nearest the timing track.

timing track.25”

improper bar code orientation

proper bar code orientation

4.5”

Figure B-3. Placing a Bar Code Symbol for the Range of 4 1/2 to 8 1/2 inches

leading edge

trailing edge

0.5”

0.5”

proper bar code orientation

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Reading Range of 2 1/4 to 6 inches

The gray area in the figure shows where you can place a bar code symbol safely on a scannable form when the bar code reading range is 2 1/4 to 6 inches from the edge nearest the timing track.

timing track2”

improper bar code orientation

proper bar code orientation

2.25”

Figure B-4. Placing a Bar Code Symbol for the Range of 2 1/4 to 6 inches

leading edge

trailing edge

0.5”

0.5”

proper bar code orientation

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To ensure successful bar code scanning, position the bar codes and bar code labels according to the following specifications:

Place the bar code symbol at least 1/2 of an inch from the leading edge and the trailing edge of the form.For a scanner with a reading range of 4 1/2 to 8 1/4 inches, place the bar code symbol at least 4 1/2 inches from the critical edge (edge nearest the timing track) and at least 1/4 of an inch from the non-critical edge (edge farthest from the timing track) of the form. (The distance from the critical edge to the centerline of the bar code cannot exceed 8 1/4 inches.)For a scanner with a reading range of 2 1/4 to 6 inches, place the bar code symbol at least 2 1/4 inches from the critical edge (edge nearest the timing track) and at least 2 inches from the non-critical edge (edge farthest from the timing track) of the form. (The distance from the critical edge to the centerline of the bar code cannot exceed 6 inches.)You can print bar code symbols on forms or on adhesive labels affixed to the forms.Printed bar codes must be separated by at least 1/2 of an inch of white space (from the last bar code symbol on one bar code to the first bar code symbol on the next).Bar code symbols printed on labels should be positioned on the label so that the centerline of the symbol coincides with the centerline of the label. You must also have at least 1/2 of an inch of white paper between the leading edge of the label and the start of the bar code symbol and between the end of the bar code symbol and the trailing edge of the label.

The proper orientation of the bar code reader is as important as adherence to unique bar code specifications while creating bar code symbols. All bar code symbols, whether printed on the form or on a label affixed to the

Figure B-5. Bar Code Centerline

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form, must be positioned so that the centerline of the bar code is parallel with the timing track column. (Bar code symbols cannot be skewed on the form by more than three degrees (3°) from a line parallel with the timing track.)

The ScanMark ES 2260 can read up to 10 bar code symbols on a form and can read the following bar code symbologies bidirectionally (180° out of normal position):

Interleaved 2 of 53 of 9CodabarCode 128

Bar code types can be mixed on the form, as long as each symbol is positioned properly and meets resolution requirements and other unique specifications.

Aligning the Bar Code ReaderYou can reduce bar code reading errors by aligning the alignment mark on the bar code reader to the centerline of the bar code symbol. Use the alignment scales on the bar code reader assembly to help you properly align the bar code reader. Two scales are available:

Right scale. Use this scale if the reading range of your bar code reader is 4 1/2 inches to 8 1/4 inches (the distance between the edge of the form nearest the timing track and the centerline of the bar code symbol is between 4 1/2 to 8 1/4 inches). The alignment mark is located above the locking knob, and the white marking stripe on the readhead is pointing toward the control panel.Left scale. Use this scale if the reading range of your bar code reader is 2 1/4 inches to 6 inches (the distance between the edge of the form nearest the timing track and the centerline of the bar code symbol is between 2 1/4 to 6 inches) The alignment mark is located below the locking knob, and the white marking stripe on the readhead is pointing toward the top of the scanner.

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Refer to “Placing Bar Code Symbols” on page B-4 and Figure B-2 on page B-5 for more information about the location of alignment marks and alignment scales.

For more information about the centerline of the bar code symbol, refer to Figure B-5 on page B-8.

To align the bar code reader

Note: Refer to Figure B-6 with the following instructions.

1 Measure the distance between the edge of the form nearest the timing track and the centerline of the bar code symbol.

2 Loosen the bar code reader locking knob.

lead

ing

edge

trailin

g ed

geFigure B-6. Aligning the Bar Code Reader

scannable form

bar code reader assembly

alignment mark

locking knob

centerline

bar code

timing track

white marking stripe (shown when right scale is used)

left scale

right scale

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3 Slide the bar code reader along the assembly until the alignment mark lines up on the scale with the measured distance. Note: Use the scale on the left side of the assembly if the bar code symbol is located between 2 1/4 to 6 inches from the edge nearest the timing track. Use the scale on the right side of the assembly if the bar code symbol is located between 4 1/2 to 8 1/4 inches from the edge nearest the timing track.

4 Tighten the locking knob to hold the bar code reader in the proper alignment.

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Using the Ink-Jet Printer OptionAppendix C

OverviewAppendix C provides specific instructions for installing and maintaining the ink-jet printer. The ink-jet printer allows you to print fixed messages, such as serial numbers or dates, or form-content-sensitive messages, such as error messages or grades, on each form during the scanning process. This appendix includes the following topics:

Locating the Ink-Jet PrinterInstalling the Print CartridgeMaintaining the Ink-Jet PrinterAligning the Ink-Jet PrinterChanging the Printer Carriage Orientation

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Locating the Ink-Jet PrinterThe ink-jet printer is located in an assembly mounted on the ScanMark ES 2260. The figure shows the location of the ink-jet printer.

D

C

A

B

A Printer Cover B Ink-Jet Printer (option) C Bar Code Reader (option) D Readhead Assembly

Figure C-1. Locating the Ink-Jet Printer

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Installing the Print CartridgeThe ScanMark ES 2260 uses a Hewlett-Packard Plain-Paper Print Cartridge (Hewlett-Packard P/N HP 51604A) and a Scantron ink blotter. You must install the print cartridge and the ink blotter before you print. Once the print cartridge runs out of ink, you will have to remove and reinstall the ink-jet cartridge and ink blotter.

To install the print cartridge

1 Power off the scanner.

2 Raise the printer cover (not shown). (Refer to “Locating the Ink-Jet Printer” on page C-2).

3 If necessary, prime the print cartridge (A, Figure C-2). (Refer to “Priming the Print Cartridge” on page C-6.)

A

E

C G

FD

B

Figure C-2. Installing the Print Cartridge

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4 Remove the ink blotter (not shown) if you are replacing the print cartridge. (Refer to “Installing the Ink Blotter” on page C-5.)

5 If necessary, unclip the thumb tab (B) on the retaining post (C) and release the retaining spring (D). (The figure shows the retaining spring after being released.)

6 Align the alignment tabs (E) on the print cartridge with the alignment holes (not shown) in the printer carriage (F). The alignment holes are located in the base of the printer carriage.

7 Insert the print cartridge into the printer carriage.

8 Swing the printer carriage cover (G) down.

9 Gently pull the retaining spring (D) until you can clip the thumb tab (B) on the retaining post (C).

10 Install the ink blotter. (Refer to “Installing the Ink Blotter” on page C-5.)

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Installing the Ink Blotter

You must replace the ink blotter when you replace the print cartridge. If the ink blotter becomes saturated with ink, the ink may smudge or discolor your forms during scanning and printing.

To install the ink blotter

1 Position the print carriage ribbon cable (A, Figure C-3) so you have access to the ink blotter tray (B).

2 Insert the ink blotter (C) into the ink blotter tray.

The ink blotter is made of felt and is flexible. You will have to move the ink blotter gently from side to side to insert the ink blotter into the ink blotter tray on the print carriage.

C

A

B

Figure C-3. Installing the Ink Blotter

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Maintaining the Ink-Jet PrinterTo obtain maximum performance and extend the use of the print cartridge, follow these guidelines:

Only prime the print cartridge when installing it for the first time or after the printer has not been used for an extended periodRegularly check the ink level of the print cartridgeUse the print cartridge before the expiration date listed on the packageClean the print cartridge after extended use

Note: Both priming and cleaning require that you remove and reinstall the print cartridge.

You can purchase replacement print cartridges from Scantron, from Hewlett-Packard, or from an authorized Hewlett-Packard retailer. When ordering, refer to the following part numbers:

Scantron: P/N 461000-001Hewlett-Packard: P/N HP 51604A

Note: You can purchase replacement ink blotters from Scantron only. When ordering replacement ink blotters, use P/N 630000-001.

Priming the Print Cartridge

Prime the print cartridge when installing it for the first time or when the ink-jet printer has stopped printing.

Warning: The ink cartridge bladder contains diethylene glycol and is harmful if swallowed. Avoid contact with your eyes.

Avertissement: La vessie de la cartouche d'encre contient du glycol diéthylène dangereux en cas d'ingestion. Evitez tout contact avec les yeux.

Warnung: Das im Kassettenbehälter enthaltene Diäthylenglykol ist bei Verschlucken gefährlich. Nicht in die Augen bringen.

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To prime the print cartridge

1 Hold the print cartridge (A, Figure C-4) with the print face (B) up.

2 Insert the tip of a paper clip (C) (or other blunt object) into the access hole (D) on the bottom of the print cartridge.

3 Gently press the ink bladder (E) upward until a small pool of ink appears on the print face.

4 Wipe excess ink from the print face (F, Figure C-5) using a tissue or lint-free cloth (G).

5 Install the print cartridge. (Refer to “Installing the Print Cartridge” on page C-3.)

A

C

Figure C-4. Priming the Print Cartridge

D

B

E

FG

Figure C-5. Wiping the Print Cartridge

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Cleaning the Print Cartridge

The print cartridge may require periodic cleaning when used in high temperature or dusty environments. Cleaning will help to prevent dry ink or dust build-up and to reduce the need to prime the print cartridge.

To clean the print cartridge

1 Moisten a cotton swab (A, Figure C-6) with water or isopropyl alcohol.

2 Gently press the swab to the print face (B) for a few seconds.

3 Carefully wipe the build-up from the print face.

4 Repeat the steps above until all build-up is removed.

B

A

Figure C-6. Cleaning the Print Cartridge

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Aligning the Ink-Jet PrinterYou can align the ink-jet printer to print messages in a specific area of a scannable form. The scannable area of the form where you can print is determined by the print location of the ink-jet printer carriage. Two print locations are available:

Top print location - the print location is facing toward the slot where the ribbon cable enters the scanner beneath the printer coverBottom print location - the print location is facing away from the slot where the ribbon cable enters the scanner beneath the printer cover

Refer to the appropriate section that describes the printing area of a scannable form for the print location you are using. Whether the message is interactive or non-interactive, the ScanMark ES 2260 prints in the same area of a form.

The print location is underneath the print carriage and directly behind the retaining spring. The figure below illustrates the top print location.

B

C

A Print Carriage B Retaining Spring C Print Location (top)

Figure C-7. Print Location

A

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Top Print Location

The figure shows the area where the scanner can print messages on a typical scannable form when the printer is installed with the top print location. You must manually align the ink-jet printer to print in the areas shown in the figure.

To align the ink-jet printer

1 Measure the distance between the edge of the form closest to the timing track and the position on the form where you want the printed message to appear.

2 Lift the printer cover and slide the ink-jet printer to the desired position.

0.5”

timing track

Figure C-8. Printing on Forms with Top Print Location

1.6”

0.5”

interactive and noninteractive printing area (7.5”)

.75”

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Bottom Print Location

The figure shows the area where the scanner can print messages on a typical scannable form when the printer is installed with the bottom print location. You must manually align the ink-jet printer to print in the areas shown in the figure.

Refer to “To align the ink-jet printer” on page C-10 for instructions.

0.5”

timing track

Figure C-9. Printing on Forms with Bottom Print Location

0.9”

0.5”

interactive and noninteractive printing area (7.5”)

1.5”

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Printing Messages

In interactive mode, the ScanMark ES 2260 prints messages in an area that is 2 1/2 inches in length, or up to 26 characters, across the righthand side (trailing edge) of the form. Messages that exceed 26 characters are truncated. However, depending upon the software application you are running and the form dimensions, you may have the ability to print messages up to 133 characters in non-interactive mode. Refer to the ScanMark Programmer’s Reference for more information about interactive and non-interactive printing.

Interactivemessage

Feed This Direction

FORM NUMBER 333 PROCESSED WITH BATCH 77, ECONOMICS

Feed This Direction

FORM NUMBER 333 PROCESSED

interactive message

Non-

Figure C-10. Printing Interactive and Non-Interactive Messages

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Changing the Printer Carriage OrientationYou can change the area where the printer prints messages on a scannable form by changing the orientation of the printer carriage. The print area is determined by the printer installation option in use on your scanner. Two options are available, either top print location or bottom print location. To change the print location you are using, change the orientation of the printer carriage.

Refer to “Aligning the Ink-Jet Printer” on page C-9 for information about top or bottom print location.

Caution: Handle the ribbon cable with care to avoid damage.

To change the printer carriage orientation

1 Power off the scanner.

2 Lift off the printer cover (not shown). (Refer to “Locating the Ink-Jet Printer” on page C-2.)

3 Press upward on the tabs (A, Figure C-11) of the ribbon cable connector (B) located on the top of the printer carriage.

A

B

C

DE

Figure C-11. Changing the Printer Carriage Orientation, Before Rotation

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4 Gently pull the ribbon cable (C) out of the cable connector.

5 Press the lower edge (D) of the retaining side of the printer carriage until it snaps out of the printer bracket (E).

6 Rotate the printer carriage 180°.

7 Insert the upper edge (F, Figure C-12) of the retaining side of the printer carriage under the top bar (G) of the printer bracket.

8 Press the lower edge (H) of the printer carriage until the retaining side snaps into place on the lower bar (I) of the printer bracket.

9 Lift the tabs (J) of the ribbon cable connector that is closest to the ribbon cable (K).

10 Insert the ribbon cable into the cable connector (L).

11 Press down on the tabs of the ribbon cable connector until the ribbon cable is secured inside the cable connector.

12 Replace the printer cover.

F

G

I

H

K J

L

Figure C-12. Changing the Printer Carriage Orientation, After Rotation

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Understanding Optical Mark ReadingAppendix D

OverviewAppendix D provides general theory on optical mark reading. Also, this appendix discusses form geometry and its relation to optical mark reading. This appendix includes the following topics:

Reading Marks OpticallyReviewing Form GeometryUnderstanding Form Definitions

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Reading Marks OpticallyThe ScanMark ES 2260 uses reflective read technology to optically detect marks made on a form. By using reflective read technology, a scanner can measure the amount of light reflected from the surface of a form as the form passes beneath the readhead.

The scanner readhead consists of a row of light emitting diodes (LEDs) and a corresponding row of phototransistor receivers. Light projected from the LEDs is reflected from the surface of the form and is measured by the phototransistor receivers.

The readhead of the scanner detects light in given portions of the light spectrum. Some materials (like the graphite commonly used in pencils and the special ink used in some pens) absorb specific light frequencies. Therefore, forms are printed using specially formulated inks invisible to the scanner at specific frequencies of light. Paper with certain reflectiveness levels (at all frequencies of light) and the special inks are used to create scannable forms. (Because the scanner uses reflective read technology, forms can be printed on a variety of paper weights, from 60 lb. to 100 lb. offset.)

When a mark exists on a scannable form, and the form passes beneath the readhead of a scanner, the amount of reflected light varies between areas containing marks and areas with no marks. A large amount of reflected light indicates no mark present beneath the readhead, while a small amount

Feed Plate

Receiver (phototransistor)

Readhead Plate

Direction of Light

Readhead

Readhead Gap

Form

Figure D-1. Reflective Reading

Light Source (LED)

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of reflected light indicates the presence of a mark beneath the readhead. (The mark absorbs the light.) Think of the form as the surface of a mirror and the marks made on the form as disks covering parts of the mirror. Light is reflected by the uncovered parts of the mirror. However, no light reaches the covered areas of the mirror; therefore, no light is reflected from the covered areas.

Reflective read technology (and internal electronics) allows the scanner to resolve intentional marks from erasures, stray marks, or background printing and to discriminate between differences in the amount of reflected light. Mistakes (such as two pencil marks where only one is acceptable or very poor erasures) cannot be resolved by the optics and the light-measuring electronics alone.

Reviewing Form Geometry The ScanMark ES 2260 requires that any scannable form be designed to exact geometrical specifications.

The form geometry specifications include specific requirements for the placement of mark positions in an X-Y coordinate grid. Mark positions are specific areas on a scannable form occurring at the intersections of timing lines and columns; the scanner can detect any marks made at these intersections. Marks outside of these intersections are invisible to the scanner.

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The figure shows components commonly found on scannable forms.

Timing Marks

Typical Timing Line

First Column

Timing Track

Last Column

Typical ColumnTypical Mark Response

First Timing Line

Last Timing Line

Critical Edge of Form

Figure D-2. Scannable Form Components

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Using Timing Marks

The rectangular black marks on the left-hand edge of the form are called timing marks. As a form moves through the scanner, the timing marks on the form cause the reading mechanism in the scanner to read all corresponding mark response positions on the same timing line as the timing mark. (All timing marks are located in a special column called the timing track.) All mark response positions in line with the timing mark are read, even if no marks are present in those mark response positions.

The edge of the form nearest to the timing marks is referred to as the critical edge. Because the timing marks instruct the scanner to read all marks in a timing line, the distance between the critical edge of the form and the timing marks must be exactly within specification. (If the critical edge is trimmed, the scanner is not able to read the form.)

Using Mark Response Positions

Mark response positions occur at the intersections of timing lines and columns. Scannable forms must conform to certain requirements for the placement of mark response positions in an X-Y coordinate grid. Marks made outside of these intersections are invisible to a typical scanner. A mark response shape (also known as a “bubble”) indicates the locations of mark response positions and can have several shapes: oval, round, and rectangular.

Using Timing Lines and Columns

Timing lines consist of rows of mark response positions extending across the form perpendicular to the timing track column. Columns consist of mark response positions in a line parallel to the timing track.

First Column

Timing Track

First Timing Line

Timing Line Numbering Proceeds in this Direction

Column Numbering Proceeds in this Direction

Figure D-3. Timing Line and Column Numbering

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Timing line and column numbers on the grid are based on the relationship of the timing line or column to the first timing line and/or the first column.

Timing Line Numbering

With the form oriented so that the timing track is on the left side of the form, timing line numbering starts on the top of the form with timing line one. Numbering continues consecutively to the bottom of the form. Typically, the number of timing lines vary from one form design to the next.

Column Numbering With the form oriented in the same manner as before, column numbering starts with the column immediately to the right of the timing track, and the count increases as the columns extend across the form.

Note: The column containing the timing track is not counted.

An 8.5-inch-wide, full-page form can contain up to 48 columns. As with timing lines, a column still is read by the scanner, even if a column does not contain any mark response positions. You must account for the position of the column when creating form definitions, even though the columns are not included in the form definition.

Using Identification Marks

Many scannable forms contain identification marks that allow the scanner to identify the form being read. Generally, identification marks are printed on the scannable form when the form is printed.

Identification marks can be oriented on the form so the entire sequence is included in either a single timing line (line oriented) or in a single column (column oriented).

Typical Identification Marks

Figure D-4. Typical Identification Marks

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Understanding Form DefinitionsThe ScanMark ES 2260 uses a unique internal form translation process guided by instructions stored in a form definition file. You must create the form definition files using ASCII text editors or dedicated application software programs (such as ScanBook for Windows, or ParSCORE for Windows).

The internal forms translation process reduces the amount of time needed to transmit data by transmitting only the data you requested when you created the form definition file.

The scanner can store multiple form definition files in the on-board Random Access Memory (RAM) while the scanner is powered on. However, the actual number of forms definitions that can be stored in the scanner depends on the size of each form definition. For example, a form definition file containing the commands necessary to translate form data for the name and address of the respondent requires less storage space in the scanner than a similar file containing the commands to translate the name, address, social security number, and test responses belonging to the respondent.

Using Flash Memory

The scanner can store multiple form definition files in the flash memory. Form definitions downloaded to flash memory are stored until another STOR command is issued. For example, you can store a form definition file in flash memory and power off the scanner. The form definition file is retained for use the next time you power on the scanner.

When you power on the scanner, all form definitions in flash memory are loaded into RAM. When you issue a reset command, all form definitions in RAM are cleared.

For more information about the STOR command, refer to “Using the Store Command (STOR)” on page D-8.

Managing Form Definitions

You can use the following software commands for managing form definitions:

Store (STOR)Restore (RSTO)

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Using the Store Command (STOR)

The Store command (STOR) saves all form definitions currently in RAM, up to a maximum of 99, to flash memory. All form definitions in flash memory before you issue the command will be lost.

The format of the command is:

<ESC>STOR<CR>

To clear flash memory, first issue a Software Reset command (SRST), and then issue a Store command (STOR).

Using the Restore Command (RSTO)

The Restore command (RSTO) copies all form definitions currently in flash memory to RAM. All form definitions in RAM before you issue the command will be lost.

You can download additional form definitions into RAM after issuing a RSTO command if the following conditions are met:

RAM has sufficient memory RAM contains less than 99 form definitions

The format of the command is:

<ESC>RSTO<CR>

For more information about form definition file commands, refer to the ScanMark Programmer’s Reference.

Translating the Data

Using the translation instructions within the form definition file you created, the scanner produces a fixed-length ASCII text data string for each form scanned. The length and structure of the data string is determined by the number of zones (and their associated elements and choices) in the form definition and by the order in which the zones appear.

The benefit of the constant-length record is that the data for a specific zone is located consistently in the same place within the data record. (While a file may contain many records, the data from a particular zone always is located in the same place in each record.) The consistent structure of the data record makes analyzing the data records using a database program easy.

For more information about how the scanner translates and transmits the collected data, refer to the ScanMark Programmer’s Reference.

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TroubleshootingAppendix E

OverviewAppendix E provides solutions to problems you may encounter. This appendix also provides information about product assistance. This appendix includes the following topics:

Resolving Serial Communication ProblemsResolving Form ProblemsResolving Operating Error MessagesObtaining Additional Support

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Resolving Serial Communication ProblemsIf you experience difficulty in establishing or maintaining serial communication between the scanner and your computer, check the following:

Make sure that you connected the scanner securely to the proper serial interface connector on your computerMake sure that you have configured the scanner with the serial communication settings used by your computer (Refer to Chapter 4, Configuring the ScanMark ES 2260.)Make sure the serial communication port on your computer functions properlyMake sure that you are using the correct serial cable (Refer to Chapter 2, Installing the ScanMark ES 2260.)Make sure that the serial cable you are using is electrically sound (i.e., no shorts or open circuits)

Note: If you suspect that the cable is faulty, you can purchase a replacement cable from Scantron.

If you have checked the items listed and have still not resolved the communication problem, you may need to check the environment or configuration of your computer for possible conflicts.

Resolving Computer Related Problems

You must connect your scanner to a dedicated serial communication (COM) port on the host computer. Your computer may encounter problems communicating with the scanner if one or more of the following conditions apply:

Your computer is using a serial pointing deviceYour computer is using a modem or fax boardYour computer is part of a networkYour computer automatically loads Terminate and Stay Resident (TSR) programs into memory when powering up

Each serial port (or serial device) in your computer has a specific and unique hardware address to distinguish the port (or device) from other

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communication ports (or devices). If you connect the scanner to a serial port that has an address already used by another device, the scanner does not communicate with your computer.

For specific information about the address of serial communication ports and other peripheral devices, refer to the user documentation for your computer or the peripheral device.

Serial Pointing Device Conflicts

If your computer is using a serial pointing device (i.e., mouse, track ball, stylus, etc.) and the computer does not receive data from the scanner, check the following:

Make sure you did not connect the scanner to a serial port where the computer expects to find the pointing device.Make sure the software (device driver) controlling the pointing device is directed to the proper communication port. For example, if a mouse driver expects to find the mouse on the port to which you connected the scanner, neither the mouse nor the scanner can function.

Modem and FAX Board Conflicts

If your computer has either a modem or a FAX board (or a combination FAX/modem board) installed internally, and the scanner is not communicating with the computer, verify that the address of the modem or FAX board does not conflict with the address of the serial communication port to which you attached the scanner.

Network Conflicts If your computer is a workstation in a Local Area Network (LAN) or a Wide Area Network (WAN), and the computer is not able to communicate with the scanner, check the following:

Make sure the scanner is connected directly to the workstation via a serial port (The scanner should not be attached to the file server.)Make sure the network adapter card address does not conflict with the address of the serial port to which the scanner is attachedMake sure there are no unusual peripheral serial devices being served by the workstation

Note: Scantron recommends that you use blocking protocol or XON/XOFF protocol while operating the scanner in a network environment.

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TSR Program Conflicts

Some Terminate and Stay Resident (TSR) programs monitor data activity from standard Input/Output (I/O) devices (keyboards, serial ports, etc.). TSR programs can accidently block or redirect the I/O device activity. If your computer loads TSR programs when powering on, check the following:

Make sure your computer is not loading TSR programs that interfere with normal serial communicationMake sure your computer is not loading TSR programs that respond to specific characters or unique character strings received or transmitted through the serial communication port

Resolving Form ProblemsOccasionally, your scanner may encounter problems reading/interpreting form data, printing on forms, or reading bar code symbols from forms.

Reading and Interpreting Forms

If your scanner has trouble reading/interpreting forms, check the following:

Make sure you are using the correct form or the correct side of the formMake sure your computer sent the correct form definition to the scannerMake sure you completed the form properlyMake sure you are feeding the form into the scanner in the proper orientation (Timing tracks must be at the bottom.)Make sure no stray marks exist on the forms (particularly in the timing track), and all forms are undamaged (intact)Make sure nothing is lodged beneath the readhead assemblyMake sure the forms you are using were printed by Scantron

Note: Scantron guarantees that all forms printed by Scantron are fully compatible with Scantron scanners. (The forms must be designed for use with a 40- or 48-channel readhead configuration.) Scantron does not guarantee the readability of forms not printed by Scantron.

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Printing on Forms

If your scanner prints blurred messages or does not print at all, check the following:

Make sure that the print carriage is holding the print cartridge securely. If the print cartridge is not secure, printing will fail intermittently. Make sure that the print cartridge bladder still contains ink.Make sure that no ink has dried on the print face. (Typically, you may encounter dried ink on the print face after using the printer in the past and letting the printer set for a month or more without use.)

Refer to Appendix C, Using the Ink-Jet Printer Option for more information about adjusting, maintaining, or replacing the print carriage.

Reading Bar Codes

If your scanner cannot read some or all of the bar code symbols on your forms, check the following:

Make sure the bar code reader is aligned properly with the centerline of the bar code symbol Make sure the bar code symbol lies within the area of the form accessible to the bar code reader Make sure the bar code symbols were created according to the specifications for that bar code type Make sure the bar code symbol is not skewed by more than three (3°) out of a parallel line with the timing track (If the bar code symbol is UPC A and E, make sure the bar code symbol is not reversed [180°] out of normal position.)

Refer to Appendix B, Using the Bar Code Reader Option for more information about aligning your bar code reader, placing bar code symbols on forms, and creating bar code symbols.

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Resolving Operating Error MessagesThe ScanMark ES 2260 informs you of operating errors. Error messages usually display on the bottom line of the LCD. The table lists error messages and possible solutions.

Error Message

Description Possible Solutions

Double Sheet The scanner detected more than one form entering the feed path.

Remove the form(s) and press Key 2 to continue scanning. (This error message can appear when the scanner detects a form printed on a heavier paper stock than the last form scanned.)

NVM Failed The scanner failed its internal nonvolatile memory test.

Power the scanner off and on. If you continue to receive the message, request service.

Paper Jam The scanner detected a form at the input sensor, other paper path sensor, or underneath the readhead.

Clear the form jam and press Key 2 to resume scanning.

RS-232 Error The scanner detected a mismatch in the serial communication parameters used by your computer and those used by the scanner.

Reconfigure your scanner with the serial communication parameters used by your computer.

Sensor 1 Blocked

During power up, the scanner detected a form jam immediately before the readhead.

Clear jammed form from paper path and press END.

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Obtaining Additional SupportIf you have tried the suggestions listed in this appendix and have not resolved the problem, you can try the following additional Scantron product support resources:

Scantron Technical Support DepartmentScantron Website/EmailScantron Service Group

Technical Support Department

The Scantron Technical Support Department can provide over-the-phone product support. You can contact the Technical Support Department at (800) 445-3141 between the hours of 5:30 A.M. and 4:30 P.M., Pacific Time, Monday through Friday. You can FAX the information to (949) 639-7710. Before contacting the Technical Support Department, gather the following information:

Model number of your scannerSerial number of the scanner (located on the back of the machine)Number of readheads in your scannerName of the software you are using with the scannerType of computer you are using with the scanner: PC, PC-compatible, Macintosh, etc.

Sensor 2 Blocked

During power up, the scanner detected a form jam in the paper path, between the readhead and the printer.

Clear jammed form from paper path and press END.

Machine Error Scanner processing interrupted.

Power off the scanner, and then power it on again. If message appears again, call the Technical Support Department.

Error Message

Description Possible Solutions (Continued)

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Operating system used on the computer: DOS, OS/2, Windows, UNIX, etc.Steps required to reproduce the problem

Website/Email If you are unable to contact the Technical Support Department directly, you can leave a message on our website at www.scantron.com or send an email to [email protected].

Scantron Service Group

If your scanner needs service, you can place a service request through the Scantron Service Group. You can contact the Service Group at (800) 824-2023 between the hours of 7 A.M. and 7 P.M., Monday through Friday, Central Time. Before you call, gather the following information:

The serial number of the scanner (located on the back of the machine)Name and address of your facility or organizationBrief description of the problem and/or symptom of the problem

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ASCII Character ChartAppendix F

OverviewAppendix F lists the decimal (DEC), hexadecimal (HEX), and binary values for the lowest 128 ASCII characters: characters NUL (decimal 0) through DEL (decimal 127).

Scantron recommends that you do not use ASCII characters NUL (decimal 0) through US (decimal 31) as the characters are used by some computers as command characters.

ASC DEC HEX BINARY

NUL 0 00 0000 0000

SOH 1 01 0000 0001

STX 2 02 0000 0010

ETX 3 03 0000 0011

EOT 4 04 0000 0100

ENQ 5 05 0000 0101

ACK 6 06 0000 0110

BEL 7 07 0000 0111

BS 8 08 0000 1000

HT 9 09 0000 1001

LF 10 0A 0000 1010

VT 11 0B 0000 1011

FF 12 0C 0000 1100

CR 13 0D 0000 1101

SO 14 0E 0000 1110

SI 15 0F 0000 1111

DLE 16 10 0001 0000

DC1 17 11 0001 0001

ASC DEC HEX BINARY

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DC2 18 12 0001 0010

DC3 19 13 0001 0011

DC4 20 14 0001 0100

NAK 21 15 0001 0101

SYN 22 16 0001 0110

ETB 23 17 0001 0111

CAN 24 18 0001 1000

EM 25 19 0001 1001

SUB 26 1A 0001 1010

ESC 27 1B 0001 1011

FS 28 1C 0001 1100

GS 29 1D 0001 1101

RS 30 1E 0001 1110

US 31 1F 0001 1111

SP 32 20 0010 0000

! 33 21 0010 0001

“ 34 22 0010 0010

# 35 23 0010 0011

$ 36 24 0010 0100

% 37 25 0010 0101

& 38 26 0010 0110

´ 39 27 0010 0111

( 40 28 0010 1000

ASC DEC HEX BINARY

F-2

) 41 29 0010 1001

* 42 2A 0010 1010

+ 43 2B 0010 1011

, 44 2C 0010 1100

— 45 2D 0010 1101

. 46 2E 0010 1110

/ 47 2F 0010 1111

0 48 30 0011 0000

1 49 31 0011 0001

2 50 32 0011 0010

3 51 33 0011 0011

4 52 34 0011 0100

5 53 35 0011 0101

6 54 36 0011 0110

7 55 37 0011 0111

8 56 38 0011 1000

9 57 39 0011 1001

: 58 3A 0011 1010

; 59 3B 0011 1011

< 60 3C 0011 1100

= 61 3D 0011 1101

> 62 3E 0011 1110

? 63 3F 0011 1111

ASC DEC HEX BINARY

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ASCII Character Chart

@ 64 40 0100 0000

A 65 41 0100 0001

B 66 42 0100 0010

C 67 43 0100 0011

D 68 44 0100 0100

E 69 45 0100 0101

F 70 46 0100 0110

G 71 47 0100 0111

H 72 48 0100 1000

I 73 49 0100 1001

J 74 4A 0100 1010

K 75 4B 0100 1011

L 76 4C 0100 1100

M 77 4D 0100 1101

N 78 4E 0100 1110

O 79 4F 0100 1111

P 80 50 0101 0000

Q 81 51 0101 0001

R 82 52 0101 0010

S 83 53 0101 0011

T 84 54 0101 0100

U 85 55 0101 0101

V 86 56 0101 0110

ASC DEC HEX BINARY

W 87 57 0101 0111

X 88 58 0101 1000

Y 89 59 0101 1001

Z 90 5A 0101 1010

[ 91 5B 0101 1011

\ 92 5C 0101 1100

] 93 5D 0101 1101

^ 94 5E 0101 1110

_ 95 5F 0101 1111

` 96 60 0110 0000

a 97 61 0110 0001

b 98 62 0110 0010

c 99 63 0110 0011

d 100 64 0110 0100

e 101 65 0110 0101

f 102 66 0110 0110

g 103 67 0110 0111

h 104 68 0110 1000

i 105 69 0110 1001

j 106 6A 0110 1010

k 107 6B 0110 1011

l 108 6C 0110 1100

m 109 6D 0110 1101

ASC DEC HEX BINARY

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n 110 6E 0110 1110

o 111 6F 0110 1111

p 112 70 0111 0000

q 113 71 0111 0001

r 114 72 0111 0010

s 115 73 0111 0011

t 116 74 0111 0100

u 117 75 0111 0101

v 118 76 0111 0110

w 119 77 0111 0111

x 120 78 0111 1000

y 121 79 0111 1001

z 122 7A 0111 1010

{ 123 7B 0111 1011

¦ 124 7C 0111 1100

} 125 7D 0111 1101

~ 126 7E 0111 1110

DEL 127 7F 0111 1111

ASC DEC HEX BINARY

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Glossary

application program The program (sometimes called application software) used by the host computer to control the operation of the scanner. The application program is responsible for capturing the data transmitted by the scanner and storing it for later use. This program controls all communication to the scanner by the host computer.

ACK/NAK protocol Affirmative Acknowledgment Character/Negative Acknowledge Character. ACK/NAK protocol allows the application program operating on the host computer to request retransmission of data upon receipt of a communication error and requires the host computer to acknowledge properly received data.

ASCII American Standard Code for Information Interchange. ASCII is a standard code for representing characters as binary numbers. In addition to printable characters, ASCII code includes control characters.

asynchronous communication

A serial communication method that allows data to be transmitted and received without the need for an external timing device. Information is exchanged at irregular intervals. Asynchronous communication requires that each character transmitted be preceded by start bits, include the main character in data bits (word), and be terminated by stop bits.

AUX Port The auxiliary (secondary) RS-232 serial connector (configured as DCE) on the scanner.

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back of form Also called the rear of the form, the back of the form is usually the side on which secondary-level information is printed and marked.

bar code A set of printed alternating bars and spaces of varying widths that represent alphabetic and numeric characters. Bar codes can be used to encode a variety of data.

bar code centerline An imaginary line running through the horizontal center of a bar code symbol.

bar code reader An option on the scanner, the bar code reader is an electronic device for detecting and translating bar code symbols. It can read up to 10 bar code symbols on a form. The scanner can read Code 128, 3 of 9, Interleaved 2 of 5, Codabar, and UPC A and E bar codes.

bar code symbol A linear array (grouping) of bar code bars and spaces assembled to contain specific information such as a serial number or a job number.

baud rate Baud rate is the number of information bits that can be transmitted between two or more devices in one second. For example, one baud equals one bit per second in a series of binary signals. Both the scanner and the computer must be configured to the same baud rate.

blocking protocol Blocking protocol allows you to define the maximum number of characters (block size) that the scanner will transmit to the host computer in ACK/NAK protocol.

channel Also known as a data channel or column. (see column.)

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column Columns are lines of mark positions extending along the length of a scannable form that are parallel to the timing track. Column numbering starts at the edge next to the timing track column. (The timing track is not counted as a column.) An 8.5-inch-wide form can have up to 48 columns.

command A command is an instruction to a computer or to a scanner to perform a specific function.

configuration form A form containing the information to configure the scanner for serial communication with a host computer. Generally, the following parameters can be selected using a configuration form: baud rate, word length, stop bits, parity, CTS, handshake protocol, CMD prefix, and the EOF character.

control panel The control panel contains the following items: Key 1, Key 2, END, and SEL buttons; Power, Transmit, and Receive lamps; and Liquid Crystal Display.

CPU port The primary RS-232 serial connector (configured as DTE) on the scanner.

critical edge see guide edge.

CTS Clear To Send. Used in RS-232 communication, this signal indicates that the device sending the signal is ready to receive instructions or data.

DCE Data Communication Equipment. Equipment conforming to the EIA RS-232D Standard for DCE. (The AUX port of the scanner is configured as a DCE connector.)

DSR Data Set Ready. Signal used in RS-232 communication, this signal indicates that the Data Communications Equipment (computer) is operating properly.

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DTE Data Terminal Equipment. Equipment conforming to the EIA RS-232D Standard for DTE. (The CPU port of the scanner is configured as a DTE connector.)

DTR Data Terminal Ready. Signal used in RS-232 communication. This signal indicates that the Data Terminal Equipment (OMR) is operating properly.

dual readhead Readhead that is capable of reading both sides of a double-sided scannable form at once.

EEROM Electrically Erasable Read Only Memory. The EEROM stores the current serial communication configuration.

firmware A program that controls all of the electronic and mechanical components of the scanner.

forms translator Converts form data into an ASCII string. When used, the forms translator reduces the time needed to develop application software. The forms translator improves the operating speed of the application program by reducing the time required for data transmission.

front of form Usually the side on which the identifying information (e.g., name, address, or identification number of the respondent) is printed and marked.

GND Chassis ground; earth ground.

guide edge Also known as the critical edge, the guide edge is the edge nearest to the column containing the timing track. The space between the edge of the form and the timing track is important. This spacing correctly aligns the form with the readhead channels.

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Glossary

handshake A general term referring to the control of data exchange between the scanner and your host computer. The scanner uses the following handshaking protocols: None, Blocking, ACK/NAK, and XON/XOFF.

ink-jet printer A type of printer that sprays ink onto a sheet of paper. Magnetized plates in the path of the ink direct the ink onto the paper in the desired shapes. This type of printer uses an ink-jet cartridge instead of a ribbon.

ink-read capability An option on the scanner, ink-read capability enables the scanner to read both pencil and specific types of ball point pen marks.

interactive printing Printing of dynamic messages on a form. The printed message is dependent on the physical condition and/or information contained on the form and criteria determined by the application program.

interface The hardware components used to link two devices by common physical interconnection, signal, and functional characteristics.

LCD Liquid Crystal Display. A type of display that uses electric charges to polarize molecules suspended between laminated polarized filters. The electric charges temporarily create crystalline molecular structures within the display cells blocking nonpolarized light. The LCD displays messages associated with the operating status of the scanner.

leading edge The edge of the form that enters the scanner first in normal processing.

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LED Light Emitting Diode. Sometimes called lamps, the scanner uses LEDs in many different ways. For example, the control panel status lamps (Power, Transmit, and Receive) are LEDs. However, the readhead of the scanner consists of a row of LEDs as the light source for detecting marks.

mark position The location on the form where the scanner optics and electronics can detect and identify a mark. Mark positions are located at the intersection of a timing line and a column.

OMR Optical Mark Reader. An OMR is a device that optically detects marks by measuring the amount of light reflected from the surface of a form as it passes under a read mechanism. (An OMR is also called a scanner.)

parity Parity of a number is its quality of being odd or even. Parity is used to detect transmission errors and represents value in the check digit of the received or transmitted data.

port A hardware data channel used for receiving data from or transmitting data to one or more external devices.

power-on tests Tests which verify that the scanner is functioning properly. The ROM, RAM, and motor are tested when the scanner is powered on.

RAM Random Access Memory. Also called main memory, this is the active memory of a computer or a scanner into which programs are loaded. This memory can be read from or written to at any time, hence the name “random access.” Instructions or data stored in RAM are lost when power is turned off.

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Glossary

readhead The readhead is a combination of photoelectric components. The readhead is responsible for detecting and reading form data.

readhead assembly The readhead assembly consists of the readhead and readhead assembly plate.

ROM Read Only Memory. Programs, instructions, and routines permanently stored in the computer or scanner are located in ROM. Instructions stored in ROM are not lost when power is turned off and cannot be written to, hence the name “read only.”

RS-232 A serial communication standard recommended by the Electronics Industry Association (EIA). The standard includes specifications for sending and receiving data, for indicating which devices are functioning, and for communication session control.

RTS Request To Send. Used in RS-232 communication, RTS indicates that the DTE is ready to receive data from the DCE.

RX Received data line. Used in RS-232 communication. The RX line carries all data received by a device.

stop bits A bit or a group of bits appended to a character word (data bit string) that indicates the end of a character.

timing line The line of mark positions that extends across the form from a timing mark to the free edge of the form. This line is perpendicular to the timing track column. (Each timing line can contain up to 48 mark positions).

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timing mark The rectangular black marks printed along the guide edge of the form that trigger the reading optics and electronics of the scanner to read the mark positions on the form. Timing mark numbering starts on the top of the form, with timing line one at the edge of the form that enters the scanner first. Numbering continues consecutively to the end of the form.

timing track The column of timing marks printed parallel to the guide edge.

trailing edge The edge that exits the scanner last.

TX Transmitted data line. Used in RS-232 communication. The TX line carries all data transmitted by a device.

VAC Voltage Alternating Current type.

word length Word length is also referred to as “data bits.” RS-232 (asynchronous serial) communication uses either 7 or 8 data bits to transmit a single character. (The grouping of the 7 or 8 data bits is called a word.)

XON/XOFF protocol XON and XOFF are codes that turn on and off the transmission of data from your host computer to the scanner.

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Index

A

About Serial Communication 4-2ACK/NAK 4-3Adjusting LCD Display 4-20Alignment Mark B-4Alignment Scale B-4, B-9ASCII

Character Chart F-1Auto Cal Option 4-19Auto Read 4-21

Double-Sheet Option 4-23Printer Option 4-22

Autofeed UnitDouble Sheet Detection 3-15Paperweight 3-14

Automatic Calibration 4-19Automatic Document Feeder 3-9Automatic Form Feed 3-9AUX Port

PIN Assignments 2-17Auxiliary Connector A-5

B

Bar Code

Centerline B-8Orientation B-4, B-8Placing B-4, B-8Reading Errors E-5Types B-2

Bar Code ReaderAligning B-9Alignment Mark B-4, B-9Alignment Scale B-4, B-9Location B-3Reading Range B-4, B-6, B-7, B-8Using B-2

Baud Rate 4-2Block Size 4-4Blocking 4-4Bottom Print Location C-11BT Track 4-18

C

Cal Mode 4-18Auto Cal Option 4-19LCD Contrast Option 4-20

Calibrating 4-19Calibration 4-18, 4-19Carriage

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Printer Orientation C-13Changing Printer Carriage Orientation C-13Character

ASCII F-1Choosing

Form Colors 1-3, 1-4Cleaning

Paper Path 5-5Print Cartridge C-8Readhead Assembly 5-6

Clearing Double Sheets 3-15CMD Prefix 4-8Colors

Ink 1-3Columns D-5, D-6Com Check 4-16Com Report 4-15Com Set Up 4-15Communication Errors E-2Components 2-3

Internal 5-2Computer

Connecting to Scanner 2-13Computer Interface A-4Computer Related Problems E-2

Modem and FAX Board E-3Network E-3Serial Pointing Device E-3TSR Program E-4

Config Mode Menu 4-15Cal Mode 4-18

Auto Cal Option 4-19LCD Contrast Option 4-20

Com Check 4-16

Com Report 4-15Com Set Up 4-15Double Sheet 4-16Printer 4-17

ConfigurationButtons 4-9Double Sheet

Exiting Without Changes 4-17Saving Permanently 4-17Saving Temporarily 4-17

PrinterExiting Without Changes 4-18Saving Permanently 4-18Saving Temporarily 4-18

Remote 4-12Serial Port 2-17

AUX Port PIN Assignments 2-17CPU Port PIN Assignments 2-17

Configuration FormAccepted Forms 4-10ASCII Characters F-1Baud Rate 4-2CMD Prefix 4-8Completing 4-6Default Parameters 4-5EOF Character 4-8Errors

Continue Without Correcting 4-12Reporting 4-11

Parity 4-3Rejected Forms 4-11Stop Bits 4-2Word Length 4-2

Configuration MenuNavigating 4-13Structure 4-13

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Index

Configuration ModeConfig Mode Menu 4-15, 4-16, 4-17, 4-18Exiting 4-12Test Mode Menu 4-21

Auto Read 4-21Connecting

Power Cord 2-11Scanner to Computer 2-13Scanner, Terminal, and Computer 2-14

Control Panel 3-2Buttons 4-9END Key 3-3Key 1 3-3Key 2 3-3LCD 3-4Power Lamp 3-2Receive Lamp 3-2SEL Key 3-4Transmit Lamp 3-3

Corrective ActionFeeding Forms 3-16

CPU PortPIN Assignments 2-17

D

Data BitsSee Word Length 4-2

Display 3-4Display Contrast 4-20Display Intensity 4-20Double Sheet 4-16Double Sheet Detection 3-15Double Sheet Errors 3-15

E

END Key 3-3Environmental Conditions A-3EOF Character 4-8

F

FeaturesOptional 1-2Standard 1-2

Feeding Corrected Forms 3-9Feeding Forms

Common Problems 3-16Feeding Forms Automatically 3-9Feeding Forms Manually 3-6Flash Memory D-7Form

Columns D-5Geometry D-4

Identification Marks D-6Mark Response Positions D-5Timing Marks D-5Understanding Timing Lines D-5

Form Definitions D-7Managing D-7Restore Command D-8Store Command D-8Translating the Data D-8Using Flash Memory D-7

Form Errors E-4Form Geometry D-3Form Status Messages 3-5Forms

Accepted 3-8

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Automatically Fed 3-9Colors of Ink 1-3, 1-4Corrected 3-9Double Sheet Detection 3-15Double Sheet Errors 3-15Hand Fed 3-6Interpreting E-4Rejected 3-8

FT Track 4-18

G

Geometry D-3Form D-3, D-4

H

Handshaking 4-3Hopper

Input Hopper Extension 2-5Input Tray 3-13Output 2-8

Hopper Capacities A-4

I

Identification Marks D-6Ink Blotter C-5Ink-Jet Printer

Aligning C-9Changing Orientation C-13Ink Blotter C-5Locating C-2Maintaining C-6Print Cartridge

Cleaning C-8

Installing C-3Priming C-6

Print Location C-10, C-11, C-13Replacement Print Cartridges C-6

Ink-ReadForm Colors 1-3, 1-4Safe Colors 1-3, 1-4

Input HopperInstalling 2-4

Input Hopper Extension 2-5Input Hopper Form Guide 2-6Input Hopper Tray

Lowering / Raising 3-13Installing

Ink Blotter C-5Input Hopper 2-4Output Hopper 2-8Print Cartridge C-3

Installing the Scanner 2-1Interactive Printing C-12Interpreting Forms E-4

K

Key 1 3-3Key 2 3-3

L

Lamp 4-18Lamps 3-2, 3-3

Power Lamp 3-2Receive Lamp 3-2

Last-Block Character 4-4LCD 3-4

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Index

LCD Contrast Option 4-20LCD Display 4-20LED Component A-2, A-3LEDs A-2, A-3Light Emitting Diodes (LED) A-2, A-3, D-2Liquid Crystal Display 3-4

M

Main Components 2-3, 5-2Maintaining 5-1Maintenance Record 5-8Managing Form Definitions D-7

Restore Command D-8Store Command D-8

Manual Form Feed 3-6Mark Positions D-3Mark Response Positions D-5Messages

Form Status 3-5Operating 3-4

Motor 4-18

N

Non-Interactive Printing C-12

O

Obtaining Additional Support E-7Operating Messages 3-4Operating Specifications A-4Operating the Scanner 3-1Operation Voltage A-2Optical Mark Reading D-2

Optional Features 1-2Output Hopper

Installing 2-8Output Hopper Form Stop 2-9

P

Paper JamRemoving Forms 5-6

Paper Path 5-5Paperweight

Using 3-14Parity 4-3Physical Dimensions A-3Power

ScanMark ES 2260 2-12Supplying 2-11

Power Lamp 3-2Power Requirements A-2

LED Component A-2, A-3Operation Voltage A-2

Preventive Maintenance 5-1Print Area C-13Print Cartridge

Cleaning C-8Installing C-3Priming C-6

Print Location C-10, C-11Changing Direction C-13

PrinterAligning C-9Configuring 4-17Ink Blotter C-5Locating C-2Maintaining C-6

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Orientation C-13Replacement Print Cartridges C-6

Printing Messages C-12Problems 3-16Processor A-4

R

Readhead AssemblyCleaning 5-6, 5-7LED Component A-2, A-3Lifting 5-3Removing Jammed Forms 5-6Reseating 5-4

Reading RangeBar Code Reader B-4, B-6, B-7, B-8

Receive Lamp 3-2Recording Maintenance 5-8Reflective Read Technology D-2Reject Print

Disabling 4-17Enabling 4-17

Rejected Forms 3-8Remote Configuration 4-12Resolving Form Problems E-4Resolving Operating Error Messages E-6Resolving Serial Communication Problems E-2Restore Command (RSTO) D-8

S

ScanMark ES 2260Accepted Forms 3-8Automatically Feeding Forms 3-9Auxiliary Connector A-5

Block Size 4-4Components 2-3Computer Interface A-4Configuration Form

Accepted 4-10Rejected 4-11

Configuring 4-9Connecting

Power Cord 2-11Control Panel 3-2END Key 3-3Environmental Conditions A-3Features 1-2Forms

Rejected 3-8Ink Blotter C-5Ink-Jet Printer C-2Input Hopper Form Guide 2-6Installing 2-1

Input Hopper 2-4Output Hopper 2-8

Internal Components 5-2Key 1 3-3Key 2 3-3Last-Block Character 4-4LCD 3-4LED Component A-2, A-3Manually Feeding Forms 3-6Operating 3-1Operating Errors E-6Output Hopper Form Stop 2-9Power Lamp 3-2Power Requirements A-2Powering On 2-12Preventive Maintenance 5-1Readhead Assembly

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Index

Lifting 5-3Reseating 5-4

Receive Lamp 3-2SEL Key 3-4Specifications

Hopper Capacities A-4Operating Specifications A-4Physical Dimensions A-3Processor A-4

Support Bail 2-10Transmit Lamp 3-3

ScannerConnecting to Computer 2-13Maintaining 5-1Powering On 2-12

Scanning Forms Automatically 3-9Scanning Forms Manually 3-6Scantron Service Group E-8SEL Key 3-4Selecting

Scanner Site 2-2Serial Communication 4-2

ACK/NAK 4-3Baud Rate 4-2Blocking 4-4Default Settings 4-5Handshaking 4-3Parameters A-5Parity 4-3Stop Bits 4-2Word Length 4-2XON/XOFF 4-5

Serial PortConfiguration 2-17

AUX Port PIN Assignments 2-17

CPU Port PIN Assignments 2-17Service Log 5-8Site Requirements 2-2Software Commands D-7

RSTO D-8STOR D-8

Specifications A-1Standard Features 1-2Stop Bits 4-2Store Command (STOR) D-8Support E-7

Scantron Service Group E-8Technical Support Department E-7Website/Email E-8

Support Bail 2-10

T

Technical Support Department E-7Test Mode Menu 4-21

Auto Read 4-21Double-Sheet Option 4-23Printer Option 4-22

Timing Lines D-5, D-6Timing Marks D-5Top Print Location C-10Transmit Lamp 3-3Tray

Input Hopper 3-13Troubleshooting

Bar Code Reading Errors E-5Form Errors E-4Interpreting Forms E-4Operating Errors E-6Printing Errors E-5

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Serial Communication Errors E-2Turning On 2-12

U

UsingAuto Read Function 4-21Control Panel Keys 4-9END Key 3-3Ink-Read-Safe Colors 1-3Input Hopper Form Guide 2-6Key 1 3-3Key 2 3-3Output Hopper Form Stop 2-9SEL Key 3-4

Using the Paperweight 3-14Using the Support Bail 2-10

V

VoltageOperation A-2

W

Website/Email E-8White Marking Stripe B-4Word Length 4-2

X

XON/XOFF 4-5

Index-8