LGMA Queensland Annual Conference 2019 TOWNSVILLE | 10-12 September

Tuesday 10 September 2019

3.30pm – 4.30pm Registration

4.30pm – 6.30pm President’s Welcome Reception

Evening at Leisure

Wednesday 11 September 2019

8.45am Welcome

9.00am – 3.00pm Conference Sessions

3.00pm LGMA Queensland AGM

3.30pm – 5.00pm Beach vs. Bush Challenge

Evening at Leisure

Thursday 12 September 2019

8.30am Welcome back

8.35am – 3.00pm Conference Sessions

6.30pm – 11.30pm Gala Dinner

Schedule

Prepared for Transformation - Michael McQueen

Every sector today is facing a perfect storm of disruption and upheaval. In the face of the changes ahead, agility

and adaptability will be more important than ever. The future success and survival of your organisation will rest on the ability to anticipate, prepare for and pre-empt disruption. In this fast-paced and compelling presentation, discover:

• The 4 forms that disruption will take in the coming decade

• The key technology trends that will shape the future including AI, robotics and business automation

• The common culture and mindset traps that will set any organisation on a collision course with obsolescence – and how to avoid them

• Proven and practical strategies for staying one step ahead of change

Michael McQueen understands what it takes

to thrive in a rapidly evolving world. Widely

recognised for having his finger on the pulse of

business and culture, he has helped some of the

world’s best-known brands navigate change and

stay ahead of the curve.

Michael has written six bestselling books,

including his latest book, “Preparing Now

for What’s Next”, and features regularly as a

commentator on TV and radio.

Michael is a familiar face on the international

conference circuit having shared the stage with

the likes of Bill Gates, Dr John Maxwell and Apple

co-founder, Steve Wozniak. He has spoken to

over 500,000 people across 5 continents and

is known for his high-impact, research-rich and

entertaining conference presentations.

Michael’s upcoming book “Teaching for

Tomorrow” identifies the key trends that will

shape the world of tomorrow, while providing a

blueprint for ensuring our schools, students and

educational systems are fit for the future.

Transition from the Noise - Chris Helder This session addresses the Noise

that we are all inundated with

every day. With everything from

media, social media, endless

emails and countless meetings, it can feel like fifty

thousand things hitting us from every direction.

In business today, it is more important than ever

to identify what gets results and what is simply a

waste of time. This compelling keynote will have

an immediate impact on your ability to focus

and prioritise for greater success. Delegates will

explore these new techniques:

• Accelerated Focus – technique to increase

concentration and demonstrate how to

achieve more in less time

• Circles of Importance – technique for

prioritisation, simplification and eliminating

distraction

• 10 Seconds of Guilt…Move On – technique to

manage internal negativity and increase

individual production

Chris Helder is a business communication genius

and master storyteller whose presentations

have radically transformed how thousands

of people worldwide communicate. He has

been a professional speaker for 16 years and

has done over 2,000 presentations around the

world. He is a certified practitioner of Neuro-

Linguistic Programming specialising in advanced

communication and behavioural modelling.

Given that we are now living in an age where

digital communication often compromises our

powers of persuasion, our need to engage in

effective face-to-face communication has never

been more important. Chris teaches how to

choose the right communication technique for any

situation, so when you speak, you know people are

listening!

He is the author of bestselling books “The Ultimate

Book of Influence” which has been published in

five languages, “Useful Belief”, which is one of the

highest selling Australian business books of all

time and his latest, “Cut the Noise”.

CEO Panel

The CEO Panel is a regular feature of the Annual Conference, allowing delegates to hear from a panel of CEOs about current challenge, distractions and satisfactions as well as pending changes. This year, the CEOs will focus on the change agenda – what is it that they anticipate shifting in their organisations in coming years, what does this mean for officers, what new or different skills will be required and what can we do to prepare?

The Millennial Panel

The organisations senior local government officers are building today are not going to be enjoyed by the current senior staff but by those coming up through the ranks. What do these millennials see as important and what do they want their organisations to look like, for themselves and for the communities they serve?

Flipping the traditional panel on its head, hear from the younger people in the organisation, ask questions and glean insight into what transitions will, or should, happen.

ProgrammeTRANSFORMATIONS

As the rate of change facing communities and organisations increases, the ability to transform effectively and efficiently becomes a critical

enterprise skill. For Queensland local governments, change is occurring simultaneously in multiple areas of our business and the

communities we serve. Disruptive technologies and social demands all contribute to an expected future which is vastly different to

what could have been envisaged as little as a decade ago.

The 2019 Local Government Conference explores some of these futures and various transformational approaches to

meet new demands. Join colleagues to discuss successes and challenges for future focus as we move beyond 2020.

OpenGov – Transforming Data

OpenGov was founded in 2012 by Zac Bookman, Joe Lonsdale and technologists from Stanford University, who studied government budgeting in the aftermath of the GFC. They observed dedicated public servants struggle against outdated technology that prevented them from accessing timely financial information and communicating their priorities to citizens and elected officials. Believing there was a better way, the team set out to build a cloud-based solution to power more effective and accountable government. Today, OpenGov is providing public service agencies (local and state) across the world with the network and data to achieve better budgeting, performance, communications, reporting and open data that ultimately result in better outcomes for the public.

Learn about what OpenGov can do and how it is being rolled out in Australian local government.

Welcoming Cities – Transitioning Communities

Welcoming Cities is a national network of cities, shires, towns and municipalities who are committed to an Australia where everyone can belong and participate in social, cultural, economic and civic life. The network is also part of a growing international movement of more than 135 municipalities in New Zealand, the Americas and Europe.

Welcoming Cities recognises that, of all tiers of government, councils are best placed to understand the complexity and diversity of their communities. However, they often engage in this work with limited resources and support. Members of Welcoming Cities have unprecedented access to a community of like-minded local governments and community stakeholders through; knowledge sharing, partnership development, celebrating success, standards and accreditation.

Learn more about Welcoming Cities and its impacts in Queensland communities.

Transforming Engagement Measures - Geoff Woolcock

As the divide between citizen views and expectations and policy directions widens, progressive countries are moving to develop broader models of societal progress, making equity and sustainable wellbeing core goals. Many of these models are firmly anchored in a process of citizen engagement and democratic renewal, characteristics still most evident in Australian citizen’s engagement with local government. Geoff will speak about contemporary work with Queensland local governments to incorporate some of this wellbeing thinking into the ‘measures that matter’ for local government.

The Future of Work

Everyone is aware of the touted changes to the future of work: AI, virtual offices, gig-economy etc. But what are the real timelines and what do we need to do today to prepare for the future we will meet tomorrow? This session focuses on key trends and their application in the Queensland environment.

Outlook for Queensland: transforming regions, towns and cities

Economic performance drives community sustainability. In this economic update, consider the different factors impacting across Queensland cities, towns and regions. What will be the drivers of future growth or retraction and what can, or should, be done to alter the trajectory?

The Case Studies – hear from Queensland councils and suppliers about some of the novel and successful projects being undertaken around the state.

Accommodation The Ville Resort-Casino Sir Leslie Thiess Drive, Townsville Q 4810

Room Rates Deluxe Hotel Rooms – from $165.00

$165.00 room only $190.00 including one breakfast $215.00 including two breakfasts

Deluxe King Rooms (1 King Bed)

Deluxe Twin Rooms (2 Double Beds)

Room Rates Resort Hotel Rooms – from $195.00

$195.00 room only $220.00 including one breakfast $245.00 including two breakfasts

Resort Hotel Room – King (1 King Bed)

Resort Hotel Room – Twin (2 Double Beds)

Room Rates Executive Hotel Rooms – from $215.00

$215.00 room only $240.00 including one breakfast $265.00 including two breakfasts

Executive Hotel Room – King (1 King Bed)

Executive Hotel Room – Twin (2 Double Beds)

Mention you are attending the LGMA Queensland Local Government Conference.

Rooms are subject to availability.

Car parking is also subject to availability. The Ville has both valet parking (charges apply) and complimentary self-parking. Please advise your requirements when booking your accommodation.

Breakfast - The above rates including breakfast must be booked in advance. If you would like to add on breakfast during your stay, this will be done at the full rate of the day.

Additional bedding – Rollaway beds from $50 per night

Check in and out – check in is from 2.00pm and check out is at 10.00am.

Rates – are per night and include GST.

To make your reservations please contact: Hotel Reservations on 07 4722 2333 or email tsvl.reservations@the-ville.com.au

Conference VenueThe Ville Resort-Casino Sir Leslie Thiess Drive, Townsville Q 4810

www.the-ville.com.au

The Ville Resort-Casino has just completed a $43 million redevelopment, transforming Townsville’s iconic hotel and casino into a luxury resort and premier entertainment destination.

The property features 194 hotel rooms showcasing unique tropical North Queensland styling; a luxurious infinity edge resort pool with swim-up bar; six exciting restaurants and bars; and state-of-the-art functions spaces.

Transforming Security - Phil Magness

Phil Magness, National Forensic Technology Manager, Corrs Chambers Westgarth

The cyber team at Corrs Chambers Westgarth works with clients in responding to cyber-attacks and data security breaches. Many of these are now targeting Queensland councils and some have resulted in fraudulent transfers. Phil Magness, National Forensic Technology Manager is a leading forensic technology expert, having spent 17 years at the Australian Federal Police, including setting up the AFP’s cyber capabilities. In this session he will discuss the emerging problem and provide advice on how best to navigate this difficult new challenge.

Getting ThereThe Ville Resort Casino is located between Cairns and Brisbane in North Queensland. Townsville is located 350 kilometres south of Cairns and 260 kilometres north of the Whitsundays and is easily accessible by road, rail or air.

Situated on the picturesque Townsville breakwater, The Ville is set among tropical gardens and overlooks Magnetic Island, Cape Cleveland, the Coral Sea, the Marina and Townsville’s CBD. It is only a 10-minute drive from the airport and within walking distance of the Magnetic Island ferry terminal, CBD, Museum of Tropical Queensland, Reef HQ Aquarium and Townsville’s spectacular beachfront, The Strand. Coach services, limousines, buses and taxis provide transfers to and from The Ville and the Townsville Airport.

AirMajor Australian airlines operate direct flights to Townsville from 10 cities across Australia and flights directly from Brisbane take two hours.

VIRGIN AUSTRALIA Phone: 136 789 Website: www.virginaustralia.com.au

JETSTAR AIRWAYS Phone: 131 538 Website: www.jetstar.com.au

QANTAS AIRWAYS Phone: 131 313 Website: www.qantas.com.au

QANTASLINK Phone: 131 313 Website: www.qantas.com.au

AIRNORTH Phone: 1800 627 474 Website: www.airnorth.com.au

ALLIANCE AIRLINES Phone: (07) 3212 1212 Website: www.allianceairlines.com.au

REGIONAL EXPRESS Phone: 131 713 Website: www.rex.com.au

HINTERLAND AVIATION Phone: (07) 4759 3777 Reservations: 1300 FLY HAV (359 428) Website: www.hinterlandaviation.com.au

Airport ShuttleThe Airport Shuttle provides a pick-up and drop-off service from the airport to/from city hotels for all major flights seven days per week.

To book your shuttle phone 0478 160 036 or visit shuttletsv.com.au

Bookings are essential.

Road and RailQueensland Rail operates services from as far south as Brisbane to Townsville. A number of bus companies operate coaches from destinations across Australia to Townsville. Townsville is within driving distance from Brisbane (1372 kilometres) the Whitsundays (450 kilometres) and Cairns (340 kilometres).

Dress CodeDRESS CODE

Smart casual

Business casual. As the conference room temperature may vary, we suggest you wear layered clothing to ensure you are comfortable throughout the event.

Business casual

Sport/Active wear

Beach representatives – please wear blue

Bush representatives – please wear green

Cheer squads are actively encouraged!!

Cocktail

EVENT

President’s Welcome

Finger food and drinks will be served

Registration and Conference sessions

Includes: Morning tea, lunch and continuous tea and coffee

AGM

Beach vs. Bush

Gala Dinner

Dinner and drinks will be served

Things to See and Dohttps://www.townsvillenorthqueensland.com.au/

https://www.townsville.qld.gov.au/about-townsville/tourism-information

ClimateSpring (September - November) in Townsville offers sunny days followed by mild tropical evenings. The temperatures range between 18-28°C.

Conference ContactLGMA Queensland

Telephone: 07 3174 5006

Email: admin@lgmaqld.org.au

Registration FULL REGISTRATION:

Includes: President’s Welcome Beach vs. Bush Activity Conference Sessions The Conference Dinner

• LGMA Queensland members who attend conference, will receive a discount of $100.00 off their annual membership fee. LGMA Queensland members must be financial for 2019/2020 at the time of registration to be eligible for this discount. This does not apply to the Retired Member Rates.

• Please note that LGMA Queensland Membership is different to Council Subscription. Council subscribers receive one (1) complimentary registration when you purchase a registration of equal or lesser value. *Terms and conditions apply including registering by 27 June 2019. Please contact LGMA Queensland on 3174 5006 to check eligibility.

• Council Special – Send 5 delegates and receive the 5th registration for free – receive the lesser value registration free for council subscribers current for the 2019/2020 financial year.

• Corporate pricing applies to any staff of non-local government organisations that are not sponsors of the event.

Partners Programme

A full Partners Programme includes:

President’s Welcome on Tuesday

Beach vs. Bush Challenge on Wednesday

Gala Dinner attendance on Thursday

$295.00 per person

How to RegisterFull details are available on the LGMA Queensland website:

https://www.lgmaqld.org.au/Local-Government-Annual-Conference

Registrations can be made online or alternatively you can complete the Registration Form and scan it back to admin@lgmaqld.org.au for processing.

T: 07 3174 5006E: admin@lgmaqld.org.au

Cancellation Policy45 days out from the event date: a full refund is available

44-22 days out from the event date: a 50% administration fee applies

21 days or less from the event date: No refunds available however LGMA Queensland will accept a substitute delegate.

Disclaimer of LiabilityAlthough every effort is made to ensure the programme is correct at the time of printing, sometimes unforeseen circumstances can result in changes to the programme. LGMA Queensland apologise for any inconvenience caused by these changes and will make every effort to ensure all delegates and sponsors are made aware of these changes.

Privacy NoticeSome information you provide on the registration form is personal information. This information is being collated for the purpose of: processing your registration; keeping you informed of upcoming events; marketing the services of LGMA Queensland to you; and enhancing and developing LGMA Queensland’s relationship with you. Although providing this information is voluntary, failure to provide sufficient information may result in your registration not being processed. At the commencement of the event, LGMA Queensland will distribute a list detailing the name of each registered delegate and the council or organisation they represent (if applicable). This list, together with the email address of every registered attendee will also be made available to event sponsors for research and marketing purposes. If you object to the use of your details for this purpose, please contact LGMA Queensland in writing. LGMA Queensland will take still and video footage of this event for future promotion and use in media activities. If you object to your image being used, please advise in writing.

Local Government Officers $1250 $1580 $1830

LGMA Queensland Retired Member $630 $750 $780

Corporate $3990 $4655 $5566

Conference Dinner only $165 $195 $230

*Early Bird

On or before 27 June, 2019

Standard

On or after 28 June, 2019

Late

On or after 13 August, 2019

Registration Type

LGMA QUEENSLAND CORPORATE PARTNERS

Level 7 Quay Central | 95 North Quay, Brisbane Qld 4000 Australia

T 07 3174 5006 | E admin@lgmaqld.org.au

W www.lgmaqld.org.au | ABN 97 968 931 841

CONFERENCE PARTNERS

EXECUTIVE PARTNERS

PLATINUM PARTNERS

PRINCIPAL PARTNER

COMPANY PROFILE