Scott ConradWill Baty

October 1, 2014

AgendaAgenda• Process for 2014 Revision• Primary Needs by Area

o Hardware + Software + Staff/Training = $o Review of needs by Area

• Next Stepso Feedback/revisiono Guide for future investment/needs

Process for 2014 Process for 2014 RevisionRevision

• Reviewed 2011 Revision• ITG Team Submitted Updates by Area• Spreadsheet of funding requests• Narrative of needs and justification• Process ran from Feb to Sep 2014

Primary NeedsPrimary Needs• More sharing of Information digitally• More wired & wireless infrastructure • More servers and more software to

enable the new services and sharing • More staff needed to support the new

technology. • Training needed to get the full benefits

Must carefully prioritize where we invest to keep the “System” working, lots of interdependencies.

Instructional Instructional TechnologyTechnology

• Growing use and need for video streaming and capture, high speed internet access in all learning spaces

• 4,000+ computers- replace/upgrade (includes desktops, laptops, and tablets)

• Technology hardware and software evolving faster than staff can keep up.

• Software support approx. $250K/year and growing

Software cost growth > inflation, e.g., Adobe, Microsoft, AutoDesk, Cisco and Turn-it-in

Library & Information Library & Information ResourcesResources

• 41 online databases- annual license costs• Half of District internet usage originates in the

libraries• Libraries are major technology hubs for the

District

Libraries are virtual and becoming more so

Distance EducationDistance Education• Fast growing, 6-10%+/year• Need 24/7 up time, staff to

support?• Transitioning from CATE to Moodle• Need to train faculty & Staff- who

does the training?• Who trains and supports the

students?

Distance Ed is growing but our ability to support it is not keeping up

Media ServicesMedia Services• Need to replace classroom media

equipment on 5 year cycle• 508 compliance issues, copyright issues• Digital media streaming?• Videoconferencing• Lecture capture/streaming• Digital Signage

Media is going HD and Digital, how do we keep up?

Student ServicesStudent Services• SIS Next Generation• Mobile/Networking• Paperless- Digital imaging of records• Digital testing• Regulatory requirements, e.g., Fin Aid, EOPS,

CalWorks, VA• Privacy and Security issues growing

Digitization, web based virtualization, regulatory compliance; student needs growing

Business Business Services/HR/Dist. Services/HR/Dist.

PolicePolice

• Paperless process- hiring, NOA’s, etc.• Digital Document Imaging- h/w, s/w, staff• Digital inventory management• On-line bidding • Police: update to 21st Century

Digitization, productivity improvement and regulatory changes require changes

Faculty, Admin & Staff Faculty, Admin & Staff ComputersComputers

• Software and Hardware upgrades- staffing issue

• Email- SPAM, storage, security

• BYOD- security issue, support of personal devices

• Training- who does what?

Support costs/needs growing faster than we can respond

Network Network InfrastructureInfrastructure

• Wired- need to upgrade wiring, switches and routers for higher capacity

• Wireless- usage growing geometrically, growing security issues.

• Data Storage- using more, faster; data back up.

Support costs/needs growing faster than we can respond

FirewallCapacityClose to100%

Network SecurityNetwork Security

• Hardware + Software + Staff to train and maintain security is a constant escalation

• Server room security. If main server room down, District closes.o Need control card accesso Need security cameras

Cyber security is an escalating issue we can’t ignore

New TechnologiesNew Technologies• Streaming• Cloud Computing, • Virtualization• Tablet Computing/Mobile

Devices• Social Networking

o Legal issues, e.g., FRPA, 508?, Privacy?

• Energy Conservationo IT Equipment largest source of energy

consumptiono More use of data acquisition connected to

the network to monitor HVAC

• Internet of “things”- vending machines, etc.

Next Steps…Next Steps…• Please give us your feedback• Share and let us know additions and changes,

this is a living document• URL: https://bussharepoint.santarosa.edu/committees/institutional-technology/Committee%20Documents/Tech%20Plan

%202015%20as%20of%208.28.pdf

Thank you!Thank you!