scrum masters:the full-time role conundrum
DESCRIPTION
Presentation by Craig Smith at Scrum Australia 2013 in Sydney in March 2013. The Scrum Guide defines the Scum Team as being made up of three primary roles: Product Owner, Development Team and Scrum Master. The role of the Scrum Master is often misunderstood, particularly by management, so often questions start to get asked such as “can I share the Scrum Master across teams”, “can the Scrum Master do Project Management” and “can the role be rotated”? In this talk we will take a look at some of the misconceptions around the Scrum Master role, discuss how it fits into the organisational structure and tackle the age-old question of whether the Scrum Master is a full time role. We will also look at an improvement plan template to help Scrum Masters improve in their role.TRANSCRIPT
The Full-Time Role
Conundrum
Scrum
Masters:
Craig Smith
Welcome…
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Show of Hands…
Scrum is an agile framework for completing complex projects. Scrum originally was formalized for software development projects, but works well for any complex, innovative scope of work. The possibilities are endless. The Scrum framework is deceptively simple. …No matter which impetus stops work, Scrum ensures that the most valuable work has been completed when the project ends.
“” What Is Scrum (Scrum Alliance)
Scrum
Defined
“
Deliver the Right Stuff
at the Right Time
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Deliver Stuff Right
Define a Scrum Master? Image: © Universal Pictures http://careerthoughts.com/wp-content/uploads/2013/02/elevator-speech.jpg
Scrum
Master
Defined
The Scrum Master is responsible for ensuring Scrum is understood and enacted. Scrum Masters do this by ensuring that the Scrum Team adheres to Scrum theory, practices, and rules. The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.
“
“” The Scrum Guide, 2011
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What Scrum Masters do
Pushing
Tin
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Manifesto for a
Scrum Master
agilify.co.uk/agile-blog/scrummaster-manifesto
A Scrum
Master
Manifesto
scrummastermanifesto.org
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Dealing with the
Misconceptions
Full Time Role
Employment Trends
Traditional Scrum Teams
Development Team
Scrum Master
Product Owner
Team Size?
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Traditional Enterprise Teams
Development Team
Management
Chicken
Scaling Scrum Teams
Reality of Enterprise Teams
Customer
Development Teams
Product Owner/s
Scrum Master/s
Or Agile coaches
Management Other Internal Teams
Outsourced Teams Offshore Teams
Part Time /
Working
From Home
How do we deal
with the Enterprise?
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Upfront project
planning process that
typically happens
between IT and the
business.
Iterative and adaptive
approach to achieving the overall plan
that was first laid out in the 'Water' stage.
Controlled, infrequent production
release cycle that is
governed by organizational
policy and infrastructure
limitations
Water Scrum Fall
Water-Scrum-Fall
Scaled Agile Framework
One or Many Teams?
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The 7th Annual State of Agile Development Survey, 2012 (VersionOne)
Survey Results
So What Do We Do
All Day?
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Daily Scrum
Retrospective
Showcase
Reporting
Calculate Velocity
Monitor Impediments
Monitor Storywall
Backlog Planning
Time %
Scrum Master Duties
About 20%...
???
Scrum Master Duties
Time % in a two week sprint
42 Tasks for a Scrum Master
agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job/
A Scrum
Master
Manifesto
scrummastermanifesto.org
So How Do
I Help The
Team?
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Analyst / Customer
Developer Tester Automation
Elaboration / Specification
Acceptance Criteria
Project Manager
High Performing
AGILE
Product Owner
Scrum Master
Good Agile Team
Hat Head
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0
20
40
60
80
100
FormingStorming
Norming
Performing
Scrum Master Skillset
Core Skillset
The Full Time Role Balance
Things Don’t
(Shouldn’t)
Stay the
Same
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Kanban? Image: http://rafaelhernamperez.files.wordpress.com/2012/11/kanbanboard.jpg
Who keeps
pushing a
performing team?
Image: http://thacolorgray.files.wordpress.com/2012/04/push-start-a-car.jpg
Conflict Cloud
lassekoskela.com/thoughts/10/is-scrum-master-a-full-time-job/
Developer Tester Business
Analyst
Project
Manager
Team Leader
Executive Leader
C Level Leader
Other
Roles
Scrum Master
Architect
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Scrum
Master
Scrum Master Competencies?
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Scrum
Master
Agile Knowledge
Skillset Mastery
Admin. Skill
Facilitation Skillset
Coaching Skillset
Training Skillset
Scrum Master Competencies
Practices
Principles
Values
Working solutions Human interactions
Customer collaboration Responding to change
Co-location Daily standup
Iteration Planning Customer Showcase
Retrospective Adaptive release plan Cross functional team
Requirements as stories Planning / story wall
Informative workspace Burn up/down charts Parking lot diagrams
Success sliders Relatively sized work
One piece flow Kanban
Definition of done
Refactoring Continuous integration
(Acceptance) test driven development
Automated deployment Incremental design &
architecture Domain driven design
Technical spikes Exploratory testing
Collective code ownership
Ubiquitous language Crafstmanship
Team Practices Team Practices
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Transparency Frequent delivery
Customer involvement Technical excellence
Teamwork Self organisation Emergent design
Continuous improvement
Sustainable pace Servant leadership
Agile Knowledge
Administrative Mastery Administrative Skills
■ Storywall Organisation
■ Work Area
■ Booking Workshops /
Meetings
■ Collecting metrics
■ Tool organisation
■ Wiki gardening
■ Skilful use of pens, paper,
scissors, sticky tape, blu-tac
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Skillset Mastery
■ Mastery of core domain:
software development /
testing / business analysis /
project management
■ Knowledge of other domains
in team
■ Knowledge of business
domain to facilitate
communication with Product
Owner
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■ Techniques: Brainstorming, Affinity Mapping, Wisdom of the Crowd, Icebreakers, Futurespectives
■ Achieving session goals and objectives
■ Being neutral / impartial
■ Keeping focus
■ Achieving concensus with conflicting priorities and opinions
■ Keeping decisions and actions visible
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Facilitation Skills
■ Learning Models: Shu Ha Ri,
Graphic, Audible
■ Matching learning to
content and audience
■ Teaching through
demonstration: “Training
from the Back of the Room”
■ Games: Innovation Games,
Gamestorming, Tasty
Cupcakes
■ Mentoring post-training
■ Alternative delivery
methods Image: http://backontrack.org/images/30y/30y2.jpg
Training Skills
Coaching Models:
■ GROW Coaching Model
■ PrOpER Coaching Model
■ Results Coaching Model
■ 3 days, 3 things, 3 weeks
■ Integral (AQAL) Model
■ CLEAR Model
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Coaching Skills
Ri
(Expert /
Coach)
Ha
(Scrum
Master)
Shu
(Prac.)
Scrum Master Improvement Plan
So What Can
WE Do? Image: © Chuck Lorre Productions / Warner Bros. Television https://www.google.com.au/search?q=waste+snake&aq=f&oq=waste+snake&aqs=chrome.0.57l2j60l2j59j60.1503j0&sourceid=chrome&ie=UTF-8
Avoid
Scrum-But
Avoid
Scrum
Master-
But
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Scrum Master Wall
Image: Agile 2012 Agile Coaching Wall Workshop
Measure Your Practices
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Educate & Improve
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Deliver Value…
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Full Time Role?