scueduauinternationalCRICOS Provider 01241G

My essentials guide 2016

A survival guide for the first few weeks in Australia

page 2

Settling inMaking international callswwwwhitepagescomau Dial 0011 (the international access code) + country code + area code (if required) + local phone number bull Internet messaging or video chat are the cheapest ways to communicatebull Phone cards are available at supermarkets petrol stations or newsagents

Finding accommodationContact the accommodation officer or visit UniStays websitescueduauaccommodation

Lismore and Coffs Harbour T (02) 6620 3220

Gold Coast T (07) 5589 3009 E accommscueduau

Information about rights and responsibilities as a tenant is available fromNSW Fair Trading T 13 32 20 wwwfairtradingnswgovau

Residential Tenancies Authority QLDT 1300 366 311 wwwrtaqldgovau Local transport Gold Coast and Tweed HeadsTranslink journey planner T 13 12 30httptranslinkcomau

Surfside Buslines wwwsurfsidecomau Gold Coast Cabs T 131 008 Gold Coast City CouncilwwwgoldcoastqldgovauLismore Northern Rivers Buslines T (02) 6626 1499 wwwnrbuslinescomau Lismore Taxi T 131 008Coffs HarbourBusways T (02) 6652 2744 wwwbuswayscomauCoffs Harbour Taxis T 131 008

Local shopping centres Gold Coast wwwpacificfaircomau Tweed Headswwwrobinatowncentrecomau wwwtweedmallcomau wwwtweedcitycomauLismore wwwlismoresquarecomau httplismorecentralcomauCoffs Harbourwwwparkbeachplazacomau httpcoffscentralshoppingcomau wwwtoorminagardenscomau

Halal food outletsHalalsquare wwwhalalsquarecomau Kosher Australia wwwkosherorgau

WelcomeOrientation week is carefully planned to help you settle into life in Australia and prepare you for university study so you feel comfortable and confident in your new environment If you miss any orientation activities make an appointment to meet with your International Student Adviser so you donrsquot miss out on vital information This guide will reinforce the information already presented to you in the pre-arrival Student Welcome Services (SWS) online guides which are designed to prepare you for studying and living in Australia You may choose to revisit the SWS web page at any stage throughout your time at Southern Cross University The login for the SWS was sent to you as part of your pre-arrival information If you have problems accessing the SWS site or if you have not received your login please contact SCU International at intoffscueduau

The SCU International website also provides important information covered in orientation week and you should read through this information carefully Visit scueduauinternationalarrive

page 3

Managing your financesOpening a bank accountwwwmoneysmartgovau

We recommend opening a bank account when you arrive

To open an account you need

bull A passport with your arrival date stamped by Australian Immigration

bull A student ID card and other photo identification as required by the bank

BudgetingConsider the expenses you are likely to encounter while living in Australia so you can budget for these more effectively

Passport activity managing your financesThere are initial and ongoing expenses associated with your stay in Australia Follow the instructions from your orientation facilitator to complete the following finance planner

Study session expenses Estimated amount

Tuition fees

Textbooks

Total

Ongoing weekly expenses

Rent

Food

Electricity gas

Telephone (landline)

Mobile phone

Internet

Transport (eg public transport fuel for car owners)

Entertainment

Education (eg stationery USBs)

Incidentals

Total

page 4

Technology services and IT essentials at SCUSCU provides students with access to a range of technology services including internet access email and webmail on-campus labs website support and online student portals including MySCU and My Enrolment

How to access the internetWireless scueduauit

Computer labs on campus or at the library See MySCU

Off-campus service providers offer a range of options for internet access

How to log into My Enrolment1 Enter your student number (eight digit identification number)

2 Enter your password (eight digit date of birth ddmmyyyy eg 16 April 1986 would be 16041986)

3 You will be prompted to change your password after you log in for the first time

How to log into MySCUTo access an on-campus computer email or MySCU you must enter a username and password

Username your first name initial followed by up to five (5) letters of your family name plus two numbers from your SCU email address eg username for Chun Lee would be clee72 (where the email address is clee72studentscueduau) Another example is the username for John Outerbridge which would be jouter34 (where the email address is jouterbridge34studentscueduau)

Password your eight-digit date of birth in the format of ddmmyyyy eg if you were born on 16th April 1986 your password is 16041986

How to log into emailSCU computerswireless internetUse the same MySCU details to log into campus computers SCU webmail and campus wireless access

Passport activity technology services and IT essentials1 My student number is

2 My email address is

3 My username for MySCU email and SCU computers is

4 Update your contact details in My Enrolment Log into MySCU gt Find the My Enrolment link and log into My Enrolment gt click on contact details gt update your contact details (you must change the lsquocontact addressrsquo to your current residential address and add your phone number)

Important Note It is a visa regulation to update your contact address within seven days of arrival and within seven days of any changes thereafter

page 5

Technology services servicedeskscueduau

Gold Coast and Lismore E servicedeskscueduau T (02) 6620 3698

Coffs Harbour E chechelpdeskscueduau T (02) 6659 3080

Safety and security in AustraliaAustralia is considered a safe country but ALWAYS take precautions to maximise your safety and security

For useful tips visit Study in Australia at wwwstudyinaustraliagovau

Police StationsTweed Heads 52 Recreation St Tweed Heads T (07) 5536 0999

Coolangatta 143 Musgrave St Coolangatta T (07) 5589 8444

Lismore 5 Zadoc St Lismore T (02) 6626 0599

Coffs Harbour Cnr Beryl St amp Pacific Hwy Coffs Harbour T (02) 6691 0799

General tips on safety at home

bull Lock all doors and windows when you are not at home

bull Do not leave valuable items in view at home (or in your car)

bull Follow the home security and fire safety tips at wwwstudyinaustraliagovau

Personal safetybull Do not walk alone at night walk with a friend or catch a taxi

bull Be aware of your surroundings and avoid unsafe places

bull Do not leave personal belongings unattended

bull Sexual assault is a criminal offence If you are assaulted call the police on 000 immediately and contact the International Student Adviser for support and assistance or 1800 732 551 outside business hours

Water bush and sun safetybull Follow the safety tips for water bush and sun in the SWS

bull Always swim at patrolled beaches between the red and yellow flags

bull Protect your skin from the sun especially between 10amndash3pm

bull Always wear a hat sunglasses sunscreen and protective clothing outdoors

bull Do not touch or feed native animals

bull Make sure someone knows your travel plans and always stay on a road or a walking track

bull Take plenty of water and wear covered shoes and a hat when bushwalking

Bites and stingsMany bites or stings from insects snakes ticks and marine creatures are poisonous Specific information is available at wwwhealthqldgovaupoisonsinformationcentre or T 131 126

If a poisonous bite is suspected call 000

page 6

Driving in Australiabull Observe the licence requirements for visitors in Australia

bull Always carry your licence with you when you are driving as there is an on-the-spot fine for not having your licence with you

bull Your licence must be written in English or if the licence is not in English carry a Certified English translation or an International Driving Permit

bull If you own a car SCU International encourages you to have comprehensive car insurance

bull Learn Australian road rules which can be accessed at one of the following websites wwwrmsnswgovau and follow the links to lsquotourists and visitorsrsquo wwwtmrqldgovauLicensingVisitors-and-new-residents

Health and medicalAlways contact the International Student Adviser if you are seriously ill going to hospital or need assistance or advice

Hospitals and emergency units

Tweed Heads District Hospital Powell and Florence St Tweed Heads T (07) 5536 1133

Gold Coast University Hospital 1 Hospital Blvd off Parklands Drive Southport Qld T 1300 744 284

Lismore Base Hospital 60 Uralba St Lismore T (02) 6621 8000

Coffs Harbour Health Campus 345 Pacific Highway Coffs Harbour T (02) 6656 7000 Emergency Unit T (02) 6656 7408

Health tips

Student health and support services at SCU include medical counselling disability and other health services W scueduauhealthclinic Lismore T (02) 6626 9131 Gold Coast T (07) 5589 3252

Additional health and medical support is available through your Overseas Student Health Cover (OSHC) which is provided with your Letter of Offer More information will be available during Orientation

Mental and emotional crisis help servicesLifeline 247 provides telephone crisis (distress) help T 131 114 W wwwlifelineorgau

QLD Health Helpline provides 247 help for Queensland residents T 13 43 25 84

NSW Mental Health Access Line T 1800 011 511 (NSW)

Youth Line provides 247 service for young people under 25 years T 1800 551 800

Passport to success SCU2016

scueduauinternationalCRICOS Provider 01241G

This passport belongs to

I have completed the following

collected my SCU Student ID card

provided a copy of my passport (and that of any family member with me)

applied for my Overseas Student Health Cover (OSHC) or provided evidence of my OSHC insurance

I attended the safety security and law session and I am aware the Student Welcome Service (SWS) also has important information on safety security and law that I can refer to at any time and

I know what to do and who to call in an emergency

I know where to find important contact details in the My essentials guide and or on the SCU website

I attended the surf beach and safety session and I am aware the SWS also has important information on surf beach and safety that I can refer to at any time

I attended the managing your finances session and

I have completed the Passport activity managing your finances in the My essentials guide

I attended the technology services and IT session and

I know how to contact the technology services help desk if I need help

I have completed the Passport activity technology services and IT essentials in the My essentials guide

I have updated my contact details in My Enrolment

Passport to success SCU 2016

I attended the looking after your health session and

I have completed the lsquoHealth and Wellbeingrsquo units in SWS

I visited my OSHC providerrsquos website and know where to find essential health care services

I attended the student visa and enrolment information sessions and I am aware that SWS also has important student visa and enrolment information that I can refer to at any time and

I understand my visa rules and regulations

I have successfully completed the Passport activity student visa quiz (if I hold a student visa) in the My essentials guide

I attended my course and enrolment information sessions and

I have completed the Passport activity course and enrolment information in the My essentials guide

I attended the student support session and I know where to find information about these services on the SCU website

I attended the Getting Prepared workshops and am familiar with Academic Skills support services and library services

I completed the online tutorials and the comprehension checks on SWS

I have booked a follow up appointment in week three with SCU International

Orientation Week Student Declaration

I understand that orientation week sessions and activities are designed to help me settle into life in Australia and prepare me for study at Southern Cross University and therefore

I (print name) declare that I attended all of the orientation week information sessions If I did not attend a session during orientation week for any reason I participated in a catch-up session with an SCU staff member

Student signature

Student ID number

Date

Office use only

Was this student a late commencement Yes No (please circle one)

If lsquoyesrsquo what was the date of commencement

Staff name

Staff signature

Passport to success SCU 2016

page 11

Student visaObtaining a student visa is often a long and difficult process and SCU International is here to support and assist you While we are not immigration agents we are obliged to report potential breaches

Current addressYou must ensure your current residential address is updated on MySCU This is a mandatory government requirement throughout your studies You must update your address within seven days of arriving in Australia by completing the contact details in My Enrolment If you move SCU must be notified of the new address Please note that the SCU International address should not be regarded as your preferred mailing address on MySCU

Academic requirementsYou must maintain a full-time enrolment load (as specified in your study plan) to ensure the course is completed by the end of the duration shown in your CoE You must have satisfactory academic progress (pass at least 50 per cent of your study) in each study period

Work limitationsYou can work once you have commenced your studies but this does not include orientation week A student can work up to 40 hours per fortnight during session times and unlimited hours during holiday time unless you are enrolled in a higher degree by research program

Passport activity student visa quizAfter you have attempted the quiz please put your score in the box at the end of the quiz You can check answers with your supervisor during the quiz activity session

1 Whenever you change your residential address or other contact details while studying at SCU it is a mandatory student visa condition to update your details in My Enrolment within

A 7 days B 14 days C 21 days

2 The university is NOT obliged to report to the Department of Immigration and Border Protection (DIBP) any potential student visa breaches such as withdrawing from your studies failing to meet course requirements etc

A True ndash DIBP does not expect the University to report any breaches B False ndash the University is obliged

to report ALL breaches and any potential breaches to DIBP

3 You can only work up to 40 hours per fortnight during compulsory study sessions on a student visa but you are allowed to work unlimited hours during vacation periods according to SCUrsquos key teaching dates

A True B False

4 It is your responsibility to maintain Overseas Student Health Cover (OSHC) for the FULL duration of your student visa If you do not have OSHC insurance while you are on a student visa

A Your visa may be cancelled B You and your family will be liable to

pay for any medical bills if you have an accident or illness (this can be very expensive in Australia)

C Both A and B

(Note there is an exception for Swedish and Norwegian students)

page 12

How many correct answers did you have

1 2 3 4 5 6 7 8 9 10

5 You are required to submit a Travel Notification form to SCU International if you plan to travel away from the local area for more than

A 48 hours B one week C one month

6 What visa conditions apply if you need to defer your studies in Australia

A You must leave Australia during this time B Your visa will be cancelled if you defer for more than one study session (maximum 6 months) C Both A and B

7 If a student is reported to the DIBP for unsatisfactory academic performance what does the student need to do

A The student will need to make contact with DIBP to explain hisher situation and discuss the implications on hisher student visa

B Nothing will happen student will continue their study and try to improve their academic performance in the next study period

C Nothing can be done because the student visa will be canceled automatically

8 If your academic progress is unsatisfactory in ONE study period and you have failed or potentially failed 50 or more of the units you were enrolled in for ONE study period SCU International will

A Send you a letter advising you go to one of the Universityrsquos support services and ask for help

B Place you on an lsquoIntervention Strategyrsquo in the next study session to monitor your progress

C Exclude you for one study session

9 Your student visa requires you to be enrolled as a full-time internal student but you are allowed to enrol in some external units How many external units are you allowed to enrol in

A Four units from your whole course (including any advanced standingunit exemptions you may have)

B 25 of your whole course (including any advanced standingunit exemptions you may have)

C 25 of the total number of units you will study in Australia

10 If you need to extend your visa you must go to a DIBP office in person to apply

for a visa extension

A True ndash all visa extensions must be applied for in person at a DIBP office

B False ndash you can apply for a visa extension online from the DIBP website

page 13

Remaining at SCU for six monthsYou must study with SCU for six months If you have come to study English or a foundation course as a package you must complete this course and then study at SCU for six months before transferring to another education provider If you need to change to another university before this due to exceptional circumstance you will need to see an International Student Adviser to discuss your options

Overseas Student Health CoverYou must ensure you have valid Overseas Student Health Cover (OSHC) during your studies in Australia This cover should be renewed every time you apply for a student visa extension

Student support services SCUSCU offers a range of services to encourage academic success and increase your enjoyment of study and university life The website link below will provide you with additional information on each of these services

scueduaustudentsupportservices

Counselling Professional counselling staff are located at the Gold Coast Lismore and Coffs Harbour This service is free and confidential

Chaplaincy Chaplaincy services at each campus support and promote the spiritual social and emotional wellbeing of students during both ordinary and crisis times of life Chaplaincy at SCU is ecumenical and multi-faith in nature and maintains strong links with the faith groups in each community including established religious groups and denominational churches

Facilities are available on each campus for individual or group prayer meditation and reflection

W scueduauchaplaincy

Disability supportStudents with disabilities andor medical conditions that may impact on their ability to study have access to a range of support services to assist them in their studies The Student Equity and Disability Officer can assist students who require special arrangements to enable them to succeed at university

scueduaudisabilitysupport

Equity and diversity supportThe Student Equity and Disability Officer is available to provide advice and support to students who believe they may have been discriminated against by a member of staff or another student because of race religion sexuality age disability or gender Southern Cross University does not tolerate harassment bullying or unlawful discrimination The University values diversity in employment and education

UniMentorsThe UniMentor program connects new students with an experienced student mentor studying in the same discipline UniMentors are in touch with the academic and social challenges of university life as theyrsquove been through it themselves

I attended the looking after your health session and

I have completed the lsquoHealth and Wellbeingrsquo units in SWS

I visited my OSHC providerrsquos website and know where to find essential health care services

I attended the student visa and enrolment information sessions and I am aware that SWS also has important student visa and enrolment information that I can refer to at any time and

I understand my visa rules and regulations

I have successfully completed the Passport activity student visa quiz (if I hold a student visa) in the My essentials guide

I attended my course and enrolment information sessions and

I have completed the Passport activity course and enrolment information in the My essentials guide

I attended the student support session and I know where to find information about these services on the SCU website

I attended the Getting Prepared workshops and am familiar with Academic Skills support services and library services

I completed the online tutorials and the comprehension checks on SWS

I have booked a follow up appointment in week three with SCU International

Orientation Week Student Declaration

I understand that orientation week sessions and activities are designed to help me settle into life in Australia and prepare me for study at Southern Cross University and therefore

I (print name) declare that I attended all of the orientation week information sessions If I did not attend a session during orientation week for any reason I participated in a catch-up session with an SCU staff member

Student signature

Student ID number

Date

Office use only

Was this student a late commencement Yes No (please circle one)

If lsquoyesrsquo what was the date of commencement

Staff name

Staff signature

Passport to success SCU 2016

page 11

Student visaObtaining a student visa is often a long and difficult process and SCU International is here to support and assist you While we are not immigration agents we are obliged to report potential breaches

Current addressYou must ensure your current residential address is updated on MySCU This is a mandatory government requirement throughout your studies You must update your address within seven days of arriving in Australia by completing the contact details in My Enrolment If you move SCU must be notified of the new address Please note that the SCU International address should not be regarded as your preferred mailing address on MySCU

Academic requirementsYou must maintain a full-time enrolment load (as specified in your study plan) to ensure the course is completed by the end of the duration shown in your CoE You must have satisfactory academic progress (pass at least 50 per cent of your study) in each study period

Work limitationsYou can work once you have commenced your studies but this does not include orientation week A student can work up to 40 hours per fortnight during session times and unlimited hours during holiday time unless you are enrolled in a higher degree by research program

Passport activity student visa quizAfter you have attempted the quiz please put your score in the box at the end of the quiz You can check answers with your supervisor during the quiz activity session

1 Whenever you change your residential address or other contact details while studying at SCU it is a mandatory student visa condition to update your details in My Enrolment within

A 7 days B 14 days C 21 days

2 The university is NOT obliged to report to the Department of Immigration and Border Protection (DIBP) any potential student visa breaches such as withdrawing from your studies failing to meet course requirements etc

A True ndash DIBP does not expect the University to report any breaches B False ndash the University is obliged

to report ALL breaches and any potential breaches to DIBP

3 You can only work up to 40 hours per fortnight during compulsory study sessions on a student visa but you are allowed to work unlimited hours during vacation periods according to SCUrsquos key teaching dates

A True B False

4 It is your responsibility to maintain Overseas Student Health Cover (OSHC) for the FULL duration of your student visa If you do not have OSHC insurance while you are on a student visa

A Your visa may be cancelled B You and your family will be liable to

pay for any medical bills if you have an accident or illness (this can be very expensive in Australia)

C Both A and B

(Note there is an exception for Swedish and Norwegian students)

page 12

How many correct answers did you have

1 2 3 4 5 6 7 8 9 10

5 You are required to submit a Travel Notification form to SCU International if you plan to travel away from the local area for more than

A 48 hours B one week C one month

6 What visa conditions apply if you need to defer your studies in Australia

A You must leave Australia during this time B Your visa will be cancelled if you defer for more than one study session (maximum 6 months) C Both A and B

7 If a student is reported to the DIBP for unsatisfactory academic performance what does the student need to do

A The student will need to make contact with DIBP to explain hisher situation and discuss the implications on hisher student visa

B Nothing will happen student will continue their study and try to improve their academic performance in the next study period

C Nothing can be done because the student visa will be canceled automatically

8 If your academic progress is unsatisfactory in ONE study period and you have failed or potentially failed 50 or more of the units you were enrolled in for ONE study period SCU International will

A Send you a letter advising you go to one of the Universityrsquos support services and ask for help

B Place you on an lsquoIntervention Strategyrsquo in the next study session to monitor your progress

C Exclude you for one study session

9 Your student visa requires you to be enrolled as a full-time internal student but you are allowed to enrol in some external units How many external units are you allowed to enrol in

A Four units from your whole course (including any advanced standingunit exemptions you may have)

B 25 of your whole course (including any advanced standingunit exemptions you may have)

C 25 of the total number of units you will study in Australia

10 If you need to extend your visa you must go to a DIBP office in person to apply

for a visa extension

A True ndash all visa extensions must be applied for in person at a DIBP office

B False ndash you can apply for a visa extension online from the DIBP website

page 13

Remaining at SCU for six monthsYou must study with SCU for six months If you have come to study English or a foundation course as a package you must complete this course and then study at SCU for six months before transferring to another education provider If you need to change to another university before this due to exceptional circumstance you will need to see an International Student Adviser to discuss your options

Overseas Student Health CoverYou must ensure you have valid Overseas Student Health Cover (OSHC) during your studies in Australia This cover should be renewed every time you apply for a student visa extension

Student support services SCUSCU offers a range of services to encourage academic success and increase your enjoyment of study and university life The website link below will provide you with additional information on each of these services

scueduaustudentsupportservices

Counselling Professional counselling staff are located at the Gold Coast Lismore and Coffs Harbour This service is free and confidential

Chaplaincy Chaplaincy services at each campus support and promote the spiritual social and emotional wellbeing of students during both ordinary and crisis times of life Chaplaincy at SCU is ecumenical and multi-faith in nature and maintains strong links with the faith groups in each community including established religious groups and denominational churches

Facilities are available on each campus for individual or group prayer meditation and reflection

W scueduauchaplaincy

Disability supportStudents with disabilities andor medical conditions that may impact on their ability to study have access to a range of support services to assist them in their studies The Student Equity and Disability Officer can assist students who require special arrangements to enable them to succeed at university

scueduaudisabilitysupport

Equity and diversity supportThe Student Equity and Disability Officer is available to provide advice and support to students who believe they may have been discriminated against by a member of staff or another student because of race religion sexuality age disability or gender Southern Cross University does not tolerate harassment bullying or unlawful discrimination The University values diversity in employment and education

UniMentorsThe UniMentor program connects new students with an experienced student mentor studying in the same discipline UniMentors are in touch with the academic and social challenges of university life as theyrsquove been through it themselves

Orientation Week Student Declaration

I understand that orientation week sessions and activities are designed to help me settle into life in Australia and prepare me for study at Southern Cross University and therefore

I (print name) declare that I attended all of the orientation week information sessions If I did not attend a session during orientation week for any reason I participated in a catch-up session with an SCU staff member

Student signature

Student ID number

Date

Office use only

Was this student a late commencement Yes No (please circle one)

If lsquoyesrsquo what was the date of commencement

Staff name

Staff signature

Passport to success SCU 2016

page 11

Student visaObtaining a student visa is often a long and difficult process and SCU International is here to support and assist you While we are not immigration agents we are obliged to report potential breaches

Current addressYou must ensure your current residential address is updated on MySCU This is a mandatory government requirement throughout your studies You must update your address within seven days of arriving in Australia by completing the contact details in My Enrolment If you move SCU must be notified of the new address Please note that the SCU International address should not be regarded as your preferred mailing address on MySCU

Academic requirementsYou must maintain a full-time enrolment load (as specified in your study plan) to ensure the course is completed by the end of the duration shown in your CoE You must have satisfactory academic progress (pass at least 50 per cent of your study) in each study period

Work limitationsYou can work once you have commenced your studies but this does not include orientation week A student can work up to 40 hours per fortnight during session times and unlimited hours during holiday time unless you are enrolled in a higher degree by research program

Passport activity student visa quizAfter you have attempted the quiz please put your score in the box at the end of the quiz You can check answers with your supervisor during the quiz activity session

1 Whenever you change your residential address or other contact details while studying at SCU it is a mandatory student visa condition to update your details in My Enrolment within

A 7 days B 14 days C 21 days

2 The university is NOT obliged to report to the Department of Immigration and Border Protection (DIBP) any potential student visa breaches such as withdrawing from your studies failing to meet course requirements etc

A True ndash DIBP does not expect the University to report any breaches B False ndash the University is obliged

to report ALL breaches and any potential breaches to DIBP

3 You can only work up to 40 hours per fortnight during compulsory study sessions on a student visa but you are allowed to work unlimited hours during vacation periods according to SCUrsquos key teaching dates

A True B False

4 It is your responsibility to maintain Overseas Student Health Cover (OSHC) for the FULL duration of your student visa If you do not have OSHC insurance while you are on a student visa

A Your visa may be cancelled B You and your family will be liable to

pay for any medical bills if you have an accident or illness (this can be very expensive in Australia)

C Both A and B

(Note there is an exception for Swedish and Norwegian students)

page 12

How many correct answers did you have

1 2 3 4 5 6 7 8 9 10

5 You are required to submit a Travel Notification form to SCU International if you plan to travel away from the local area for more than

A 48 hours B one week C one month

6 What visa conditions apply if you need to defer your studies in Australia

A You must leave Australia during this time B Your visa will be cancelled if you defer for more than one study session (maximum 6 months) C Both A and B

7 If a student is reported to the DIBP for unsatisfactory academic performance what does the student need to do

A The student will need to make contact with DIBP to explain hisher situation and discuss the implications on hisher student visa

B Nothing will happen student will continue their study and try to improve their academic performance in the next study period

C Nothing can be done because the student visa will be canceled automatically

8 If your academic progress is unsatisfactory in ONE study period and you have failed or potentially failed 50 or more of the units you were enrolled in for ONE study period SCU International will

A Send you a letter advising you go to one of the Universityrsquos support services and ask for help

B Place you on an lsquoIntervention Strategyrsquo in the next study session to monitor your progress

C Exclude you for one study session

9 Your student visa requires you to be enrolled as a full-time internal student but you are allowed to enrol in some external units How many external units are you allowed to enrol in

A Four units from your whole course (including any advanced standingunit exemptions you may have)

B 25 of your whole course (including any advanced standingunit exemptions you may have)

C 25 of the total number of units you will study in Australia

10 If you need to extend your visa you must go to a DIBP office in person to apply

for a visa extension

A True ndash all visa extensions must be applied for in person at a DIBP office

B False ndash you can apply for a visa extension online from the DIBP website

page 13

Remaining at SCU for six monthsYou must study with SCU for six months If you have come to study English or a foundation course as a package you must complete this course and then study at SCU for six months before transferring to another education provider If you need to change to another university before this due to exceptional circumstance you will need to see an International Student Adviser to discuss your options

Overseas Student Health CoverYou must ensure you have valid Overseas Student Health Cover (OSHC) during your studies in Australia This cover should be renewed every time you apply for a student visa extension

Student support services SCUSCU offers a range of services to encourage academic success and increase your enjoyment of study and university life The website link below will provide you with additional information on each of these services

scueduaustudentsupportservices

Counselling Professional counselling staff are located at the Gold Coast Lismore and Coffs Harbour This service is free and confidential

Chaplaincy Chaplaincy services at each campus support and promote the spiritual social and emotional wellbeing of students during both ordinary and crisis times of life Chaplaincy at SCU is ecumenical and multi-faith in nature and maintains strong links with the faith groups in each community including established religious groups and denominational churches

Facilities are available on each campus for individual or group prayer meditation and reflection

W scueduauchaplaincy

Disability supportStudents with disabilities andor medical conditions that may impact on their ability to study have access to a range of support services to assist them in their studies The Student Equity and Disability Officer can assist students who require special arrangements to enable them to succeed at university

scueduaudisabilitysupport

Equity and diversity supportThe Student Equity and Disability Officer is available to provide advice and support to students who believe they may have been discriminated against by a member of staff or another student because of race religion sexuality age disability or gender Southern Cross University does not tolerate harassment bullying or unlawful discrimination The University values diversity in employment and education

UniMentorsThe UniMentor program connects new students with an experienced student mentor studying in the same discipline UniMentors are in touch with the academic and social challenges of university life as theyrsquove been through it themselves

page 11

Student visaObtaining a student visa is often a long and difficult process and SCU International is here to support and assist you While we are not immigration agents we are obliged to report potential breaches

Current addressYou must ensure your current residential address is updated on MySCU This is a mandatory government requirement throughout your studies You must update your address within seven days of arriving in Australia by completing the contact details in My Enrolment If you move SCU must be notified of the new address Please note that the SCU International address should not be regarded as your preferred mailing address on MySCU

Academic requirementsYou must maintain a full-time enrolment load (as specified in your study plan) to ensure the course is completed by the end of the duration shown in your CoE You must have satisfactory academic progress (pass at least 50 per cent of your study) in each study period

Work limitationsYou can work once you have commenced your studies but this does not include orientation week A student can work up to 40 hours per fortnight during session times and unlimited hours during holiday time unless you are enrolled in a higher degree by research program

Passport activity student visa quizAfter you have attempted the quiz please put your score in the box at the end of the quiz You can check answers with your supervisor during the quiz activity session

1 Whenever you change your residential address or other contact details while studying at SCU it is a mandatory student visa condition to update your details in My Enrolment within

A 7 days B 14 days C 21 days

2 The university is NOT obliged to report to the Department of Immigration and Border Protection (DIBP) any potential student visa breaches such as withdrawing from your studies failing to meet course requirements etc

A True ndash DIBP does not expect the University to report any breaches B False ndash the University is obliged

to report ALL breaches and any potential breaches to DIBP

3 You can only work up to 40 hours per fortnight during compulsory study sessions on a student visa but you are allowed to work unlimited hours during vacation periods according to SCUrsquos key teaching dates

A True B False

4 It is your responsibility to maintain Overseas Student Health Cover (OSHC) for the FULL duration of your student visa If you do not have OSHC insurance while you are on a student visa

A Your visa may be cancelled B You and your family will be liable to

pay for any medical bills if you have an accident or illness (this can be very expensive in Australia)

C Both A and B

(Note there is an exception for Swedish and Norwegian students)

page 12

How many correct answers did you have

1 2 3 4 5 6 7 8 9 10

5 You are required to submit a Travel Notification form to SCU International if you plan to travel away from the local area for more than

A 48 hours B one week C one month

6 What visa conditions apply if you need to defer your studies in Australia

A You must leave Australia during this time B Your visa will be cancelled if you defer for more than one study session (maximum 6 months) C Both A and B

7 If a student is reported to the DIBP for unsatisfactory academic performance what does the student need to do

A The student will need to make contact with DIBP to explain hisher situation and discuss the implications on hisher student visa

B Nothing will happen student will continue their study and try to improve their academic performance in the next study period

C Nothing can be done because the student visa will be canceled automatically

8 If your academic progress is unsatisfactory in ONE study period and you have failed or potentially failed 50 or more of the units you were enrolled in for ONE study period SCU International will

A Send you a letter advising you go to one of the Universityrsquos support services and ask for help

B Place you on an lsquoIntervention Strategyrsquo in the next study session to monitor your progress

C Exclude you for one study session

9 Your student visa requires you to be enrolled as a full-time internal student but you are allowed to enrol in some external units How many external units are you allowed to enrol in

A Four units from your whole course (including any advanced standingunit exemptions you may have)

B 25 of your whole course (including any advanced standingunit exemptions you may have)

C 25 of the total number of units you will study in Australia

10 If you need to extend your visa you must go to a DIBP office in person to apply

for a visa extension

A True ndash all visa extensions must be applied for in person at a DIBP office

B False ndash you can apply for a visa extension online from the DIBP website

page 13

Remaining at SCU for six monthsYou must study with SCU for six months If you have come to study English or a foundation course as a package you must complete this course and then study at SCU for six months before transferring to another education provider If you need to change to another university before this due to exceptional circumstance you will need to see an International Student Adviser to discuss your options

Overseas Student Health CoverYou must ensure you have valid Overseas Student Health Cover (OSHC) during your studies in Australia This cover should be renewed every time you apply for a student visa extension

Student support services SCUSCU offers a range of services to encourage academic success and increase your enjoyment of study and university life The website link below will provide you with additional information on each of these services

scueduaustudentsupportservices

Counselling Professional counselling staff are located at the Gold Coast Lismore and Coffs Harbour This service is free and confidential

Chaplaincy Chaplaincy services at each campus support and promote the spiritual social and emotional wellbeing of students during both ordinary and crisis times of life Chaplaincy at SCU is ecumenical and multi-faith in nature and maintains strong links with the faith groups in each community including established religious groups and denominational churches

Facilities are available on each campus for individual or group prayer meditation and reflection

W scueduauchaplaincy

Disability supportStudents with disabilities andor medical conditions that may impact on their ability to study have access to a range of support services to assist them in their studies The Student Equity and Disability Officer can assist students who require special arrangements to enable them to succeed at university

scueduaudisabilitysupport

Equity and diversity supportThe Student Equity and Disability Officer is available to provide advice and support to students who believe they may have been discriminated against by a member of staff or another student because of race religion sexuality age disability or gender Southern Cross University does not tolerate harassment bullying or unlawful discrimination The University values diversity in employment and education

UniMentorsThe UniMentor program connects new students with an experienced student mentor studying in the same discipline UniMentors are in touch with the academic and social challenges of university life as theyrsquove been through it themselves

page 12

How many correct answers did you have

1 2 3 4 5 6 7 8 9 10

5 You are required to submit a Travel Notification form to SCU International if you plan to travel away from the local area for more than

A 48 hours B one week C one month

6 What visa conditions apply if you need to defer your studies in Australia

A You must leave Australia during this time B Your visa will be cancelled if you defer for more than one study session (maximum 6 months) C Both A and B

7 If a student is reported to the DIBP for unsatisfactory academic performance what does the student need to do

A The student will need to make contact with DIBP to explain hisher situation and discuss the implications on hisher student visa

B Nothing will happen student will continue their study and try to improve their academic performance in the next study period

C Nothing can be done because the student visa will be canceled automatically

8 If your academic progress is unsatisfactory in ONE study period and you have failed or potentially failed 50 or more of the units you were enrolled in for ONE study period SCU International will

A Send you a letter advising you go to one of the Universityrsquos support services and ask for help

B Place you on an lsquoIntervention Strategyrsquo in the next study session to monitor your progress

C Exclude you for one study session

9 Your student visa requires you to be enrolled as a full-time internal student but you are allowed to enrol in some external units How many external units are you allowed to enrol in

A Four units from your whole course (including any advanced standingunit exemptions you may have)

B 25 of your whole course (including any advanced standingunit exemptions you may have)

C 25 of the total number of units you will study in Australia

10 If you need to extend your visa you must go to a DIBP office in person to apply

for a visa extension

A True ndash all visa extensions must be applied for in person at a DIBP office

B False ndash you can apply for a visa extension online from the DIBP website

page 13

Remaining at SCU for six monthsYou must study with SCU for six months If you have come to study English or a foundation course as a package you must complete this course and then study at SCU for six months before transferring to another education provider If you need to change to another university before this due to exceptional circumstance you will need to see an International Student Adviser to discuss your options

Overseas Student Health CoverYou must ensure you have valid Overseas Student Health Cover (OSHC) during your studies in Australia This cover should be renewed every time you apply for a student visa extension

Student support services SCUSCU offers a range of services to encourage academic success and increase your enjoyment of study and university life The website link below will provide you with additional information on each of these services

scueduaustudentsupportservices

Counselling Professional counselling staff are located at the Gold Coast Lismore and Coffs Harbour This service is free and confidential

Chaplaincy Chaplaincy services at each campus support and promote the spiritual social and emotional wellbeing of students during both ordinary and crisis times of life Chaplaincy at SCU is ecumenical and multi-faith in nature and maintains strong links with the faith groups in each community including established religious groups and denominational churches

Facilities are available on each campus for individual or group prayer meditation and reflection

W scueduauchaplaincy

Disability supportStudents with disabilities andor medical conditions that may impact on their ability to study have access to a range of support services to assist them in their studies The Student Equity and Disability Officer can assist students who require special arrangements to enable them to succeed at university

scueduaudisabilitysupport

Equity and diversity supportThe Student Equity and Disability Officer is available to provide advice and support to students who believe they may have been discriminated against by a member of staff or another student because of race religion sexuality age disability or gender Southern Cross University does not tolerate harassment bullying or unlawful discrimination The University values diversity in employment and education

UniMentorsThe UniMentor program connects new students with an experienced student mentor studying in the same discipline UniMentors are in touch with the academic and social challenges of university life as theyrsquove been through it themselves

page 13

Remaining at SCU for six monthsYou must study with SCU for six months If you have come to study English or a foundation course as a package you must complete this course and then study at SCU for six months before transferring to another education provider If you need to change to another university before this due to exceptional circumstance you will need to see an International Student Adviser to discuss your options

Overseas Student Health CoverYou must ensure you have valid Overseas Student Health Cover (OSHC) during your studies in Australia This cover should be renewed every time you apply for a student visa extension

Student support services SCUSCU offers a range of services to encourage academic success and increase your enjoyment of study and university life The website link below will provide you with additional information on each of these services

scueduaustudentsupportservices

Counselling Professional counselling staff are located at the Gold Coast Lismore and Coffs Harbour This service is free and confidential

Chaplaincy Chaplaincy services at each campus support and promote the spiritual social and emotional wellbeing of students during both ordinary and crisis times of life Chaplaincy at SCU is ecumenical and multi-faith in nature and maintains strong links with the faith groups in each community including established religious groups and denominational churches

Facilities are available on each campus for individual or group prayer meditation and reflection

W scueduauchaplaincy

Disability supportStudents with disabilities andor medical conditions that may impact on their ability to study have access to a range of support services to assist them in their studies The Student Equity and Disability Officer can assist students who require special arrangements to enable them to succeed at university

scueduaudisabilitysupport

Equity and diversity supportThe Student Equity and Disability Officer is available to provide advice and support to students who believe they may have been discriminated against by a member of staff or another student because of race religion sexuality age disability or gender Southern Cross University does not tolerate harassment bullying or unlawful discrimination The University values diversity in employment and education

UniMentorsThe UniMentor program connects new students with an experienced student mentor studying in the same discipline UniMentors are in touch with the academic and social challenges of university life as theyrsquove been through it themselves

page 14

EnrolmentEnrolment is a priority upon arrival at SCU Enrolment sessions are conducted during orientation week All new international students must enrol during orientation week in order to commence their studies To check your enrolment details visit

scueduaumyenrolment and log in

bull Enter your Student ID number and password

bull Go to My Study Plans

bull Check your unit selection

Passport activity course amp enrolment informationWho is your Course Coordinator

Who is your Course Key Contact

Who do you talk to first about

study plans amp enrolment

assignment extensions

assignments amp grades

What is the Course Enrolment Guide and where can you find it

Variation of enrolmentAcademic implications

Date of unit withdrawal Financial implications

On or before the last day of Week 2 for the relevant study period

No record of the withdrawn unit on Academic Transcript

After the Census Date for the relevant study period

A grade of withdrawn FAIL will be recorded on the Academic Transcript

Financial implications for continuing international students

Date of unit withdrawal Academic impact

On or before Week 2 for the relevant study period

100 refund for the withdrawn unit

After the last day of Week 2 and on or before Census Date for the relevant study period

50 refund for the withdrawn unit

After the Census Date for the relevant study period

Full financial liability for the withdrawn unit

Last withdrawal without fail dates 2016

Session 1 Monday 21 March 2016

Session 2 Monday 01 August 2016

Session 3 Monday 28 November 2016

page 15

UniLife scueduauunilife

UniLife offers a range of services to enrich the university experience The website above offers additional information and links to the following services

Sport and cultural activitiesUniLife programs and services include coordination of sporting competitions and championships elite athletes and performersrsquo program SCU clubs and societies and coordination of University-wide events

Careers and employmentCareers advisers are located on each campus and provide a range of services including careers counselling and information resource centres graduate recruitment course advice information to prospective students careers workshops and UniHub listing career resources and job vacancies

AccommodationSouthern Cross University has on-campus accommodation at Lismore and Coffs Harbour and the accommodation office also operates UniStays an off-campus accommodation service to assist in finding the most suitable residential accommodation This service is provided free of charge

Student loansThe University operates a Student Loans Scheme to provide small interest-free loans to current students who can demonstrate genuine need and whose continued attendance at the University is in jeopardy due to financial hardship Student loans are available to Australian students and full fee paying onshore international students or students with permanent residency status who are formally enrolled in a Commonwealth funded course of study at SCU

Academic Skills scueduauacademicskills

Staff within the Centre for Teaching and Learning provide academic support to all undergraduate coursework on-campus and distance education students helping them to realise their full academic potential and make the most of their time at university

Online academic skills resources provide selfguided assistance in areas such as essay and report writing and academic writing generally approaches to effective reading note-taking critical analysis time management academic integrity and exam technique

Staff also run workshops and group study sessions provide individual consultations and offer the PASS (Peer Assisted Study Sessions) program in selected units

Libraryscueduaulibrary

The university has a library at each campus Library staff are happy to assist with your studies and research Staff can help to refine research skills and to navigate the online databases OneSearch is a quick and easy search facility to help you find books ebooks journal articles and other resources The library also has a special section to assist international students under their lsquostudy supportrsquo section on the website listed above

Emergency contactsCall 000 to call the Police Ambulance or Fire Brigade

After hours international student hotline 1800 732 551

SCU out of hours crisis support line 1300 782 676

Campus security Lismore 02 6620 3333 or Gold Coast 0407 258 056 or Coffs Harbour 02 6659 3091 or use the emergency phones located on campus

Gold Coast Open Monday to Friday 9am ndash 5pm

Location Shared Services HUB Level 1 Building A Southern Cross Drive Bilinga QLD Australia

Postal Address Southern Cross University SCU International Locked Mail Bag 4 Coolangatta QLD 4225 Australia

International Student Adviser undergraduate T (07) 5589 3364 postgraduate T (07) 5589 3026 F (07) 5589 3700 E intoffscueduau

International Student Adviser E ioadviser-gcscueduau

Coffs HarbourOpen Monday to Friday 9am ndash 4pm

Location M Block MG03 Hogbin Drive Coffs Harbour NSW 2450 Australia

Postal Address Southern Cross University SCU International Hogbin Drive Coffs Harbour NSW 2450 Australia

T (02) 6659 3147 F (02) 6659 3196 E intoffscueduau

International Student Adviser E ioadviser-coffsscueduau

SCU5689 SCU181215

SCU International contacts

LismoreOpen Monday to Friday 9am ndash 5pm

Location H Block Military Road Lismore NSW 2480 Australia

Postal Address Southern Cross University SCU International PO Box 157 Lismore NSW 2480 Australia

T (02) 6620 3876 F (02) 6620 3227 E intoffscueduau

International Student Adviser full degree students E ioadviser-lisscueduau

International Student Adviser study abroadexchange students E studyabroadscueduau