seconds - liveadmins · gitex shopper 40.10 % general 5.55% 20.92 % registra tion others 6.26%...
TRANSCRIPT
response time
38seconds
chats initiated
How LiveAdmins helped Gitex 2015 assist online visitors?
37agents deployed
7,53085%Thumbs up
Average chat duration
Minutes912
Minutes
Geographical Distribution
54%
6%5%
4%4%
27%
United Arab Emirates
Kingdom of Saudi Arabia
India
United States
Romania
Others
total chat hours
3501,030training time
engl
ish
58hours ar
abic38
hours
span
ish
36hoursfr
ench32
hours
quality control
326hours
hold timeLanguages deployed
4englisharabicspanishfrench 0
seconds
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Top 5 Queries
Timings
19.35%
Fee
7.82%
GITEX Shopper
40.10%
General
5.55% 20.92%
OTHERSRegistration
6.26%