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BANGALOREPLANT

ENVIRONMENTAL MANAGEMENT SYSTEM MANUAL

ISSUE NO: 02 REF: BG/ENV/01

ISSUE DATE: 11/10/2014 /22 SECTION:

SECTION - 1

Introduction

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ISSUE DATE: 11/10/2014 /22 SECTION:

Company Profile

Set up in 1948, in Bangalore, ITI Limited is the country’s first premier Public sectorundertaking with state-of-the-art manufacturing facilities at six locations: Bangalore inKarnataka,Naini, Rae Bareli and Mankapur in Uttar Pradesh, Srinagar in J&K andPalakkad in Kerala.The Company has in-house R&D centers and its extensive marketing-cum-Service outlets are spread across the length and breadth of the country.

The company offers a complete range of telecom products covering the whole spectrumof switching (wire line and wireless), Transmission, Access and Subscriber premisesequipment. In line with the prevailing technology trends, ITI has made strides in themanufacture of GSM – BTS and other infrastructure equipment. Besides offering thelatest telecom solutions and customized support to various organizations, ITI has adedicated Network Systems Unit (NSU) for carrying out installation and commissioningof equipment and for undertaking turnkey jobs.

The company’s key strength is in the strategic area of designing and manufacturing ofCrypto products for secure communication network of defense and Para-military forces.With the help of its strong workforce of around 8,000, its vast telecom expertise andinfrastructure having a pan India presence, ITI is consolidating more of its diversificationinto defense, IT and IT- enabled services to sustain its competitive edge. The Companyhas set up the State-of-the-art Data Center at Bangalore and is offering Services oncommercial basis.

ITI is looking to join hands to augment latest technology and its manufacturing facilitiesIn line with Government of India’s plan to improve indigenous manufacturing in telecomsector and Electronic Equipment as a whole.

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ISSUE NO : 02 REF : BG/ENV/01

ISSUE DATE : 11/10/2014 /22 SECTION :

ITI Ltd., Bangalore Plant (A Profile)

ITI Ltd., Bangalore Plant is involved in manufacturing of Switching,Transmission andTerminal equipments. It is having the necessary infrastructure for manufacturing activities.

The unit has well established electronic assembly lines with trained and experiencedwork force, supported by a centralized SMT Line.

Mechanical assemblies are executed in machine shops supported by plating, finishingand painting shops. PCB manufacturing facility caters for the plant needs and has acapability to manufacture pc boards up to 4 layers.

IT Group is involved in assembly and maintenance of PC’s. It is involved in Networking.

ITI Bangalore Plant is also carrying out Installation and Commissioning of CDMA Infra forBSNL in collaboration with ZTE, China. These equipments are commissioned all over Indiasuccessfully by Installation and Commissioning Division of Bangalore Plant.

ITI Bangalore Plant has taken care of welfare of its workforce through well establishedCanteen, Transport, Hospital and Township facilities.

The Plant has taken care of preservation of environment through well maintained garden, lushgreenery in the Plant and Township. It has Effluent treatment and Sewage treatment plants totreat the effluents and sewage and to protect the soil and ground water from contamination.Emission from the Plant and Bio - medical waste from hospital are constantly monitored byEnvironment Protection Department to meet the legislative requirements of the Karnataka StatePollution Control Board.

ITI Ltd., Bangalore Plant consists of the following Divisions:

1. Transmission and Defense Products (TDP) Division.2. Switching, Access and Satcom Products (SAS) Division.3. Central Services.4. Installation and Commissioning (I&C) Division5. Research & Development (R&D) Division.

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ISSUE DATE : 11/10/2014 /22 SECTION:

TDP DIVISION: TDP Division is involved in the manufacturing of Transmission, Telephone andDefense products. The Division has a well trained work force, equipped with Assembly line, WaveSoldering operation. The Division caters to BSNL and Defense Customers.

SAS DIVISION: SAS Division is involved in Switching, Access and Satcom Products. The Divisionis equipped with an Automated SMT Line,PCB Plant, Finishing Shop and Fabrication Shop which

caters for the Bangalore Plant. The Division has a Calibration center which caters to calibrationactivities for the Bangalore Plant.

CENTRAL SERVICES: Central Services consists of Plant, Civil Engineering, Water Supply,Horticulture, Sanitary Services, Transport, Hospital and Canteen which caters to the entireBangalore Plant. Hospital, Canteen and Transport provide good services.

Central Services has excellent Effluent treatment and Sewage Treatment plants which treats theeffluents from the Factory and Sewage from the Factory and Colony.

Quality Assurance department under central Services has component testing Lab, Metal Laband Chemical Lab, which caters for the Bangalore Plant and also to the external agencies.

INFORMATION TECHNOLOGY GROUP: Information Technology Group is involved inAssembly and maintenance of PC’s. It is also involved in Networking.

INSTALLATION AND COMMISSIONING( I&C ) DIVISION: Installation andCommissioning Division was involved in Installation and commissioning of CDMA technologyto BSNL. At present involved in AMC of CDMA Equipments in BSNL Circles.

RESEARCH AND DEVELOPMENT (R&D) DIVISION: Research and Development Divisionhas designed and developed many Transmission and Switching equipment over the years .These equipments have served the national communication network. R and D is having ateam of talented and trained design engineers who are involved in design and developmentactivities.

QUALITY SYSTEM OF ITI Ltd., BANGALORE PLANT:- ITI Ltd., Bangalore Plant iscommitted to Total Customer Satisfaction through delivery of high Quality Equipments andServices. The Plant has a well documented and established Quality Management System.ITI Ltd., Bangalore Plant is certified for QMS, ISO 9001-2008.

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SECTION – 2

GENERAL REQUIREMENTS

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:

GENERAL REQUIREMENTSThe Environmental Management System Manual is applicable to all the Departments/Functions described under the scope of this Manual.

To implement the Manual to confirm compliance to ISO14001 standard, maintain itand continually improve the Environmental Management System.

To work systematic and planned way on problems related to EnvironmentalProtection at ITI Ltd., Bangalore Plant.

To ensure conformity to the stated Environmental Policy. To highlight to the Employees about the importance of Environmental protection. To inform Customer, Suppliers and authority like KSPCB about the working of EMS

and adherence to legal requirements. To monitor the effectiveness of EMS.

This EMS manual describes all the elements of the EMS in line with thestandard, ISO14001-2004.

SCOPE: - All activities related to manufacturing, supply of transmission, satellite,and Defense equipments, switching products, design and development, IT Divisionproducts, Installation and commission, Central services comprising Transport, Canteen,Hospital and Effluent/Sewage treatment plants.

CONTROL PROCEDURE FOR ENVIRONMENTAL MANAGEMENT SYSTEMMANUAL.

1. This Manual gives the description of the Environmental management systemfollowed in ITI Ltd., Bangalore Plant. This Manual is used for permanent referencefor implementation and maintenance of Environmental management system.

2. The authority for approval of this EMS manual and amendments, if any, lieswith the Unit Head. MR (BGP), is the authority for the control and amendments tothe manual and is responsible to ensure only the current issue is in use.

3. Manual is available in Electronic Form as a readable Document only on ITI,Bangalore Plant Webpage. Control of any amendment to the Manual Lies withMR (BGP). Records of changes made to this EMS Manual are maintained .

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SECTION – 3

PLANNING

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4.3) PLANNING

4.3.1) Environmental aspects:

Environmental aspects are those which arise out of organizations activities / product /services that could impact the Environment.

A procedure, Ref: BG/EP/EA/01 is established to identify and determine the environmentalaspects that can have significant impact on the environment and that can be controlled orinfluenced by any new development/ modified activities/product and services .

Aspects and Impact are reviewed whenever there is change in activity/product/services.

4.3.2) Legal and other requirements:

The documented procedure, Ref: BG/EP/LR/01 addresses to identify and access tothe applicable legal and other requirements related to its Environmental aspects, It alsodetermines as to how these requirement to its Environmental aspects are complied.

Applicable requirements are incorporated in the register called Environmental Legal Registerand kept up to date. Any changes due to change of activities, new legislation / guidelinesare incorporated in the register.

4.3.3) Objectives Targets and Programme(s)

Significant Environmental Aspects lead to objectives and targets for improvement. The setobjectives are documented on process basis. It is periodically reviewed and amendedwhenever required.

The objectives and targets are reviewed based on Legal requirements, ManagementInitiatives, other requirements, if any, and significant environmental aspects those areidentified. Organization’s technological options, financial, operational, businessrequirements etc. are considered during this exercise.

Environment Management Program is prepared against which objective and target areestablished for implementation, monitoring and compliance for all applicable functions.

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The Environment Management Program (EMP) is prepared as per the documentedProcedure,Ref: BG/EP/OTP/01. EMP’S are reviewed at Management Review Meetings.

Environmental Procedures released by the unit pertaining to this Section are:

1. Procedure for Environmental Aspects, Ref: BG/EP/EA/012. Procedure for Legal and other Requirements, Ref: BG/EP/LR/013. Procedure for Objective, Targets and Program (s), Ref: BG/EP/OTP/01

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SECTION – 4

IMPLEMENTATION AND OPERATION

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4.4) IMPLEMENTATION AND OPERATION

4.4.1) Resources, Roles, Responsibility and Authority:

The unit has the defined organization structure to effectively establish and maintainthe Environmental Management System across all functions within scope of thismanual. Management ensures availability of all the resources that is required from time totime.

The Organizational set up for “Environmental Management System” is given in theorganization chart at Annexure-I.

UNIT HEAD

Unit Head of ITI Ltd, Bangalore Plant is committed to “Environmental Management System”in the plant through documented “Environmental Policy”.

1. He ensures availability of essential resources and personnel for implementation ofthe policy.

2. He is overall responsible for all functions of the Plant, guide and support forEMS functions including compliance to legal requirements.

3. He is responsible to ensure and enhance the effectiveness of the system. He is assistedby Divisional Heads in these activities.

4. He is the Chairman of the Unit Level Steering Committee which reviews theimplementation and effective function of the Environmental Management System inthe plant.

He is the approving authority of EMS manual.

Management Representative (MR)

Head of the Quality Assurance Department, Bangalore Plant is the ManagementRepresentative MR(BGP) for EMS. He has the responsibility and authority to establish andeffectively implement and maintain Environmental Management System in Bangalore Plant.MR is responsible for,

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1. Documentation of EMS Manual, Environmental Procedures, Operating Procedures etc.

2. To ensure fixing of Objectives, Targets in functional areas and monitoring ofEnvironmental Management Program.

3. Approval and the authority for identification Environmental Aspects and determiningIts impact on environment and deciding the priority of significant aspects for controlexercise as per standard.

4. Monitoring Environmental Performance of the plant and authorized to take decisions onEnvironmental issues.

MR liaison with external agencies for certification of Environmental Management System inthe Plant.

MR is the convener of the Unit level Steering Committee on EMS for the unit. Unit Head isthe Chairman of this committee. This committee shall comprise of all the functional headsof the unit within the EMS scope. And it shall have the approval of unit head. The period ofmeeting shall be decided in the steering committee meeting. MR shall plan internaland external audits, reviews the performance of the Environmental ManagementSystem with the Management through audit findings and recommendations ofthe Legislative authorities like the pollution control board, if any.

MR maintains the minutes of the Unit Level Steering Committee meetings and he isresponsible for internal Communication among various levels and functions of the plant.

MR is supported by Divisional Management Representatives (DMR) and team ofinternal auditors in implementing and maintaining the Environmental ManagementSystem in the plant.

Divisional Management Representative: -Management Representative MR(EMS), Bangalore plant, nominates the DivisionalManagement Representatives through Management to manage the EMS in their respectiveDivisions/Areas. They are responsible for planning of internal audits and releasing internalaudit schedule, conducting the internal audit through the team of internal Auditors.

He is the Convener of Divisional Steering Committee for EMS of the Division. Thecommittee is constituted by the convener with the approval of the Divisional Head. Thecommittee shall consist of functional / Dept. heads. The convener may co-opt anyHOD/functional head for the meeting. The meeting shall be conducted minimum oncein a year. The agenda of the meeting shall include the following:

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Performance of EMSInternal audit findings, review and closure of NC’sCorrective and Preventive actionEnvironmental objectives, targetsLegal and statutory requirement complianceEnvironment ProgramContinual Improvement

RESEARCH AND DEVELOPMENT ( R &D)

Unit Head of Bangalore Plant is the Chief of R and D. The Divisional Head of R and D isresponsible for Design and Development activities in the Division. He is responsible toensure implementation of EMS functions in R-PCB and Chemical Lab.

He is responsible to ensure preparation of Environmental aspect, impact, prioritizingsignificant aspects, originating Environmental management program and implementingthe operational control procedures for controlling significant aspect.

Divisional Head – Transmission Defense Products (TDP), Switching Access and SatcomProducts (SAS), Installation and Commissioning (I&C), Central Services (CS) and InformationTechnology (IT) Group

Divisional Heads reports to the Unit Head, Bangalore Plant. They are responsible formanufacturing and service activities in TDP/ SAS/ I&C / IT and Central Division. They areresponsible to ensure implementation of EMS functions in their respective Divisions.Organization Chart is available in the respective Divisional Supplement to Company QualityManual and this Manual.

Divisional Heads are responsible to ensure preparation of Environmental Aspects – impactsheets for the processes, prioritizing significant aspects, preparing Environmentalmanagement program and implementing operational control procedures for controllingthe significant aspects.

Divisional Head is the Chairman of the Divisional Steering Committee for EMS forreviewing and effective implementation of EMS in respective divisions.

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Environmental Officer:

Head of Environmental Protection and Safety is in charge of Environmental ProtectionDepartment and is responsible for

1. Identification of all environmental, legal and other requirements and regulation applicableto company operations.

2. Origination of procedure for Legal and other requirements.3. Applying for all the consent, authorization and submission of water cess.4. All the communication with the pollution control Board.5. Conducting all the tests which are required to meet the requirement of Pollution

Control Board.6. Origination of Emergency preparedness plan, if any. Emergency Preparedness Plan is

tested through Mock drills at regular intervals if required.

4.4.2) COMPETENCE, TRAINING AND AWARENESS

Procedure, Ref : BG/EP/CTA/01 is established to ensure assessment of training needs andproviding training for it.

Training helps the employees at each relevant function and level aware of :

* Importance of conformity with Environmental policy, Environmental Procedures andRequirement of Environmental Management System.

* Significant Environmental Aspects and related actual or potential impacts associated withthe work and environmental benefits of important personal performance.

* The roles and responsibility of those trained in achieving conformance with the EMSrequirements .

* The potential consequences of deviating from the established Environmental procedures.

Organization shall maintain all records related to training.

4.4.3) COMMUNICATION:

Procedure Ref: BG/EP/COM/01 is established for Internal and External Communication.

Internal communication: Employees at various levels are informed regarding theperformance of EMS. Environmental Aspects, Objectives and Targets areCommunicated to employees through their respective HOD’s.

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External Communication: It includes receiving, documenting and responding toInterested parties and statutory authority. Environmental Officer studies the problemwith the concerned and reports back to the statutory body about the action taken.Any communication with external interested party shall require management approvaland will be communicated through The Head Environmental Protection Department only.

4.4.4) DOCUMENTATION:

Environment Policy and Environment Management System (EMS) Manual are themain documents for implementing the Environment Management System. The EMSManual provides direction for documentation and meeting the Standard requirement.Documentation includes:

Environmental procedures to meet the requirement of the EMS standard ISO 14001-2004.

Environmental Management Program(s) to achieve identified objectives and setTargets.

Operational control procedures related to identified significant aspects. Documents including records, required by the standard Description of the scope of Environmental Management System. Relevant

Information and proposed to address the employees concern.

4.4.5 CONTROL OF DOCUMENTS:

Procedure has been established, Reference: BG/EP/COD/01 for control of documents. Thisprocedure is for reference only. At present EMS Manual, Environmental Procedures are

available on ITI Bangalore Plant Webpage is in PDF soft form as “READ ONLY” Documents.Any change or amendment to the Documents is controlled by MR (BGP).4.4.6 OPERATIONAL CONTROL :

Procedure has been established, Ref BG/EP/OC/01 for evolving Operational ControlProcedures for identified Significant Aspects.

Operational control procedures are established for:

i) Processes and Activities that have been identified with Significant EnvironmentalAspects in line with Policy, Objective and Targets.

ii) Control of Prioritized Significant Environmental Aspects.iii) To control situations where their absence could lead to deviation from Policy, Objectives

and targets.

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iv) To communicate applicable procedures and requirements to Suppliers/ Contractorsregarding identified Significant Aspects of Goods and Services used.

4.4.7 EMERGENCY PREPAREDNESS AND RESPONSE:

Procedure has been established Ref BG/EP/EPR/01 for preventing Potential Accidentsand mitigating the impacts of Emergency Situation. Emergency preparedness andresponse procedures are reviewed and revised periodically in order to prevent anyAccidents/Emergency and its occurrence in future and also mitigate associatedAdverse Environmental Impacts.

On site Emergency preparedness plan to ensure preparedness for unexpected situations isin plan and documented. The same is tested through mock drills for testing/verification ofsuch Emergency preparedness plan if required.


1. Competence, Training and Awareness: Ref: BG/EP/TAC/01

2. Communication, Ref: BG/EP/COM/01

4.. Control of Document, Ref: BG/EP/COD/01

5. Operational Control, Ref: BG/EP/OC/01

6. Emergency Preparedness and Response; Ref: BG/EP/EPR/01

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SECTION – 5

CHECKING

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4.5) CHECKING

4.5.1) Monitoring and Measurement: -

Procedure with ref: BG/EP/MM/01 has been established for monitoring and measurementof essential / vital characteristics of operations of the plant which have significantImpact on the Environment. The actual performance of EMS is measured against theset environmental objectives and targets.

The results are analyzed to determine the degree of compliance and to identify areas whichrequire Corrective and Preventive action for Continual Improvement. Targets are revisedfor the Environmental Management Program based on the performance.

The plant shall ensure that only calibrated / Validated instruments are used forMeasurements and associated records are maintained.

4.5.2) Evaluation of Compliance :

4.5.2.1) Evaluation of Compliance (Legal Requirements)

Procedure, Ref: BG/EP/EC/01 has been established for periodic evaluation of compliancewith applicable Legal requirements.

The results of vital characteristics are analyzed to determine the degree of compliance andto identify areas requiring Corrective and Preventive action for Continual Improvement onthe basis of Legal requirements.

4.5.2.2) Evaluation of Compliance (Other Requirements)

Procedure Ref: BG/EP/EC/01 has been established for evaluating the compliance to therequirements for which the organization subscribes from time to time.

Results of periodic evaluation shall be maintained by the organization for compliance underClause 4.5.2.1 and 4.5.2.2.

4.5.3 ) NON – CONFORMITY, CORRECTIVE ACTION AND PREVENTIVE ACTION

Procedure Ref: BG/EP/TAC/01 has been established for dealing with actual and potentialnon-conformities and for initiating Corrective and Preventive action. The procedureshall include the following and shall define requirements for identifying and Correcting thenon-conformity and taking action to mitigate their environmental impact.

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Corrective and Preventive action shall be taken to avoid the recurrence of the non-conformity.

Records of Corrective and Preventive actions shall be maintained. The effectiveness ofCorrective and Preventive actions shall be reviewed.

Action taken shall be appropriate to the magnitude of the non-conformity and theEnvironmental impact encountered.

4.5.4) CONTROL OF RECORDS

Procedure Ref BG/EP/COR/01 has been established for the identification, storage, readilyRetrievable, protected against deterioration, damage and Loss. Records retentionperiod and disposal are specified in the list of records.

Records are necessary to demonstrate conformity to the requirements of establishedEnvironmental Management System and the results achieved.

Records shall be legible traceable and identifiable.

4.5.5) INTERNAL AUDIT

Procedure of Ref : BG/EP/IA/01 has been established for audit of EnvironmentalManagement System to be carried out in order to determine whether EMS,

Conforms to planned arrangements Has been properly implemented and maintained Provides information on the results of audits of Management.

Internal Audits are planned and scheduled based on the importance of Key characteristicsof operations/ processes and also results of previous Audits.

Management Representative ensures independence of Auditors. Auditors are trainedon Environmental Management system related matters and are qualified to conduct theAudits.

Internal Audits are under taken once in 4 months. Frequency of Audits will be changed byManagement Representative depending on the needs / situation.

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Monitoring and Measurement Ref: BG/EP/MM/01.

Evaluation of Compliance (Legal Requirements): BG/EP/EC/01

Evaluation of Compliance (Other Requirements): BG/EP/EC/01

Non-Conformity, Corrective Action and Preventive Action: BG/EP/CP/01

Control of Records: Ref: BG/EP/COR/01

Internal Audit: Ref; BG/EP/IA/01

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SECTION – 6

MANAGEMENT REVIEW

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MANAGEMENT REVIEW

4.6 ) MANAGEMENT REVIEW

Procedure Ref BG/EP/MR/01 is established to review the performance of EMS at specifiedintervals to ensure its continuing suitability, adequacy and effectiveness as a basisfor continual improvement. Management Review is done following the results of InternalAudit, extent of achievement of objectives against set Target, performance indicatorsset in Environmental Management Program, improvement initiatives.

The agenda for Management Review meeting include the following:

Review of previous meeting minutes Findings of Internal / External Audits Objectives, Targets and EMP and Policy Corrective and preventive actions carried out / required / follow up Legal Requirement Compliance status. Training needs. Review of suitability of EMS in relation to changing conditions / Requirements Review of Policy / Objectives Other relevant matters

The output of Management Review meeting include any decision and action to be taken forPossible changes in Environmental Policy, objectives targets consistent with commitmentfor continual Improvement.


Procedure for Management Review Ref: BG/EP/MR/01.

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