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TRANSCRIPT
© 2011 Fiberlink Communications
Securing Mobile Devices: A Cloud-Based Approach to
Mobile Device Management (MDM)
Jim Jakary| Senior Regional Sales Manager
© 2011 Fiberlink Communications
Agenda
> Introductions
>Enterprise Mobile Device Realities
>Why Cloud, Why Now
>Mobility as a Service for MDM
>Q&A
© 2011 Fiberlink Communications
Fiberlink Communications and my Background
> 20 years of expertise in Enterprise Mobility Management (EMM) Visibility, Control, Connectivity of off-network laptops/desktops
Mobile Device Management for smartphones and tablets
Cloud infrastructure for over 8 years, SAS-70 compliant, GSA
> 700+ customers globally, many F1000
> 1,000,000+ protected devices
> Awards and analyst recognition
> Jakary 22+ years technology analyst, consultant, enterprise sales and account management (last 11 yrs RIM/BlackBerry)
© 2011 Fiberlink Communications
Select Customers
Automotive
Insurance
Consumer Goods Consulting
Healthcare Finance
Energy
Technology Travel Other
Media
Retail
© 2011 Fiberlink Communications
• Consumer innovations have raised the bar for enterprise use. We must do more, faster, with the latest smartphones and tablets
• Devices walk in and out the door with employees of all levels. This creates new expectations, user requests and leadership concerns
• We have started to allow personal choice, but don’t have a single system or set of policies to manage all of the devices our employees bring into work
• All my company’s applications must go mobile. Cloud computing is our future. We must start now before competition passes us by.
• Enterprise imperatives cannot be sacrificed
• I can lead now and be a hero or play catch up in a year and receive no credit for the same amount of work
• Devices are “always on” but our help desk is 8am to 5pm
• It’s a fire drill when a device goes missing – was it lost or stolen? employee or company owned? what are we legally allowed to do?
Mobile Devices - What CIOs are saying…
Major Trends = 1) Consumerization 2) Cloud
© 2011 Fiberlink Communications
The Industry Challenge
The enterprise is mobile
25% of tablets for enterprises
in 2011*
57% use personal device
for work*
Employees are consumers
Inconsistent devices
Process lags products Implications are high
*Source: Deloitte and Forrester
© 2011 Fiberlink Communications
The Typical EMM Experience
Higher TCO
Requires Infrastructure
Changes
Average Deployment: 3-6 Months
Change Management: 1-3
Months
Cost
$500K
$400K
$300K
$200K
$100K
$0
Long Time to Get Results
Support Licensing Maintenance
No Unified View of Devices
© 2011 Fiberlink Communications
Why Cloud Now? What’s Different?
True Cloud •No hardware
•No maintenance
•No scaling limitations
•No network configuration
•SaaS is not HAM!
Comprehensive visibility •All OS platforms
•All device types
• Infrastructure integration
•Single console
Complete control •Full lifecycle support
• Event driven rules engine
• Dynamic policy management
• Corporate app storefront
Fast and Clear
• Integrated dashboards
•Real-time snapshots
•Future proof with rapid
industry changes
© 2011 Fiberlink Communications
Visibility and Management for Mobile Devices
© 2011 Fiberlink Communications
Mobility as a Service – Cloud Architecture
10
BlackBerry
Symbian
Windows
webOS
Single Console
© 2011 Fiberlink Communications
Management Options for different Devices
ActiveSync and
Lotus Traveler Devices
> Prevents non-approved
devices from accessing corp.
email*
> Auto-discovery of devices
> Auto-quarantine of devices*
> Alerts and workflows to
Approve or Block devices
> Create and enforce
ActiveSync policies (e.g., PIN)
> Remote Device Wipe
> Easy integration of existing
Exchange ActiveSync (EAS)
> Support for all devices that
support EAS
> Support for Exchange 2007 &
2010
> Support for Traveler 8.5.2+
*June 2011 for Traveler
iOS Devices > Activate iOS MDM
> Apple certificate-based
> Easy Device Enrollment
> Push from Admin
> User Self Service enrollment
> In-depth OTA configuration
and policy management
> Passcode, Restrictions,
Wi-Fi, VPN, Email, and more
> Increased Actions
> Selective Wipe, Lock, etc.
> Corporate App Store
Android Devices > Marketplace Agent
> In-depth OTA configuration
and policy management
> Passcode,
Mandatory/Disallowed Apps,
Action on Disabling Device
mgmt, Device Feature
Restrictions, Wi-Fi
> Increased Actions
> Lock, Wipe, Update, Locate,
Query, Send Message, etc.
> Corporate App Store
© 2011 Fiberlink Communications
Cloud for Mobility - A Unique Approach
> Why the Cloud?
Fast and easy to implement (minutes vs. months)
No on-premise hardware or ongoing maintenance
Keep pace with the changes in mobility
Align with the way mobile apps are delivered today
> Important considerations
Simple, clear workflows for new device enrollments with quarantine
Real-time data and controls without manual process or scripting
Synchronize along side email infrastructure NOT insert a new inline,
mission critical system
App Store downloads for Droid, iOS. APNs Cert for iOS devices
Compliance, Regulatory, Risk and operations dashboards and reports
One window view for all device types, including Desktops/Laptops
© 2011 Fiberlink Communications
Mobile Cloud Best practices
> Proactive Monitoring (whether connected or not)
> Dashboard View and Reporting for all levels
> Alerts and Approval Workflows
> Block or Approve Devices
> Create and enforce Mobile Policies
> Role-Based MDM Access Rights
> Smart Search by Device/Group
> Remote Wipe – verify & audit:
factory default (corporate) / selective (personal)
© 2011 Fiberlink Communications
Summary – Mobility as a Service
> True SaaS for Mobility
Multi-tenant platform for millions of devices
Secure access to „your piece of the cloud‟
> Speed
Instant access to visibility and control
Real-time evaluation, “switch” to production
> Simplicity
Fully integrate device, enterprise requirements
Internal and 3rd party application management
> Scale
Start small and grow to an unlimited number of devices
Support both corporate-owned and employee owned device policies
> Lower TCO
No on-premise hardware, maintenance, VPN
15
Q & A
THANK YOU!
Jim Jakary Senior Regional Sales Manager, Central U.S. and Canada
MaaS360 by Fiberlink
Web: www.maas360.com
Office: 734-667-2979
Email: [email protected]