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www.commend.com The design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted. SA | 1 Security and Communication VirtuoSIS DATASHEET V2.3/0615 Functions and highlights Software Intercom Server based on Linux (Debian) for virtualised IT platforms Ready for use on virtualisation platforms vSphere by VMware, XenServer by Citrix and Hyper-V by Microsoft Ultimate availability – ultimate security Flexible licensing options – expandable at a mouse click Intercom systems for up to 25,000 subscribers Supports IP-based, digital and analogue Intercom stations Supports Commend SIP terminals and 3rd-party SIP phones VoIP connectivity via SIP trunk to IP PBX servers and service providers VoIP connectivity to PSTN via SIP gateways IPv6 ready Supports all Intercom functions and feature levels Networkable via LAN/WAN – also with hardware Intercom Servers GE 800, GE 300 and IS 300 IP interfaces: ICX over IP, RTP, SIP, IoIP ® Convenient configuration via software CCT 800 Intercom Server as an app The world’s first 100% software-based Intercom Server VirtuoSIS by Commend is designed specifically to integrate seamlessly into the flexible, dynamic world of virtual IT environments. It is here that the new Software Intercom Server shows its true talents and great benefits: It has the same functionality as its hardware-based cousins at remarkably low investment and operating costs. As a “fellow inhabitant” of the virtual server landscape without the need for any separate hardware, the Software Intercom Server is child’s play to maintain and requires no extra personnel. Embedded into the virtual server infrastructures, the server can take advantage of the usual extra-high backup and security mechanisms. This automatically ensures the essential high availability that has become a hallmark of Commend solutions. Software Intercom Server for virtualised IT platforms Ready for VMware Ready for Hyper-V Ready for Citrix Ultimate Availability Because Intercom doesn’t stop at the hardware level VoIP SIP

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Page 1: Security and Communication - IFSEC Global Security and ... · The design andor specifications of products may be subject to change for improvement without prior notice. rrors excepted

www.commend.comThe design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.

SA | 1

Security and Communication

VirtuoSIS DATASHEET V2.3/0615

Functions and highlights – Software Intercom Server based on Linux ( Debian)

for virtualised IT platforms

– Ready for use on virtualisation platforms vSphere by VMware, XenServer by Citrix and Hyper-V by Microsoft

– Ultimate availability – ultimate security

– Flexible licensing options – expandable at a mouse click

– Intercom systems for up to 25,000 subscribers

– Supports IP-based, digital and analogue Intercom stations

– Supports Commend SIP terminals and 3rd-party SIP phones

– VoIP connectivity via SIP trunk to IP PBX servers and service providers

– VoIP connectivity to PSTN via SIP gateways

– IPv6 ready

– Supports all Intercom functions and feature levels

– Networkable via LAN/WAN – also with hardware Intercom Servers GE 800, GE 300 and IS 300

– IP interfaces: ICX over IP, RTP, SIP, IoIP®

– Convenient configuration via software CCT 800

Intercom Server as an appThe world’s first 100% software-based Intercom Server VirtuoSIS by Commend is designed specifically to integrate seamlessly into the flexible, dynamic world of virtual IT environments.

It is here that the new Software Intercom Server shows its true talents and great benefits: It has the same functionality as its hardware-based cousins at remarkably low investment and operating costs. As a “fellow inhabitant” of the virtual server landscape without the need for any separate hardware, the Software Intercom Server is child’s play to maintain and requires no extra personnel.

Embedded into the virtual server infrastructures, the server can take advantage of the usual extra-high backup and security mechanisms. This automatically ensures the essential high availability that has become a hallmark of Commend solutions.

Software Intercom Server for virtualised IT platforms

Ready for

VMwareReady for

Hyper-VReady for

CitrixUltimate

Availability

Because Intercom doesn’t stop at the hardware level

VoIP

SIP

Page 2: Security and Communication - IFSEC Global Security and ... · The design andor specifications of products may be subject to change for improvement without prior notice. rrors excepted

www.commend.comThe design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.

SA | 2

Security and Communication

VirtuoSIS DATASHEET V2.3/0615

Flexibility for IT staff – Only one IT infrastructure platform to maintain –

keeps maintenance requirements low

– Hardware is easy to replace

– Different operating systems can be run on the same hardware

– Multiple virtual machines can be run on the same hardware

Highly efficient use of hardware resources – Optimum use of existing resources: allows you to

pool your common infrastructure resources as needed

– Lower costs thanks to reduction of physical server infrastructures and improved server/administrator ratio

Easy to configureThe configuration software CCT 800 makes configuring and maintaining the Software Intercom Server very easy.

– Support of additional subscribers and performance features can be unlocked via software licences

– Optional remote maintenance support via internet

Green IT – low energy costs – Optimised use of hardware resources

– Low power consumption

– Saves air conditioning energy

Ultimate availability – ultimate security (mirroring*)Entire virtual environments can be easily and reliably stored and migrated. This eliminates the need for planned downtimes and enables fast recovery after unplanned ones.

*Mirroring – for its enterprise edition, VMware offers its fault tolerance (FT) option to ensure continued availability for all applications in case of a server failure.

Linux

Ast

eris

kSIS Instance 1SIS Instance 2SIS Instance 3SIS Instance 4SIS Instance n

SIS Master

Virtual Machine

Mirroring

OS

VM6

App

OS

VM5

App

OS

VM3

App

Windows

VM2

ComWINLinux

SIS

VM4

Linux

SIS

VM1

VIRTUAL INFRASTRUCTURE

Number of subscribers112 IP / SIP subscribers per instance1,120 IP / SIP subscribers per server

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www.commend.comThe design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.

SA | 3

Security and Communication

VirtuoSIS DATASHEET V2.3/0615

INFORMATION

IP

Software Intercom Server

Intercom solutions by CommendData networks enable the transmission of all kinds of data. For Intercom transmissions, Commend has developed a specific technology: IoIP®, short for Intercom over IP. As a logical further development of the Voice over IP standard, IoIP® provides better speech quality and higher data security and serves as the Commend standard for the professional integration of Intercom Stations, control and display functions, networking of Intercom Servers, and especially for security and communication solutions.

100% flexible, 100% compatibleThe Software Intercom Server adapts easily and flexibly to your project requirements while remaining fully compatible with previous system generations. The server supports all IP-based, digital and analogue Intercom stations by Commend; 3rd-party systems integrate easily via Intercom eXchange protocol (ICX).

SIP subscribersAs of VirtuoSIS version 4.0, it is possible to integrate SIP subscribers – first and foremost the versatile and multi-functional Commend SIP series – directly into the Intercom network. This makes it possible for a vast range of VoIP devices to communicate with each other over the Intercom network and to fulfill basic Intercom features.

Highlights from more than 150 features – Control desk functions – Functional monitoring of microphone,

loudspeaker and Intercom station lines – Control functions (video, doors and gates, ...) – Pre-recorded voice messages for customised announcements

(waiting / information / alarm messages) – Audio monitoring for automated call triggering,

e.g. at a scream or shout – Audio recording interfaces – All calls and group calls with automated response function – Conference calls with any number of subscribers – Call forwarding – Integration of 3rd-party systems (OPC, TETRA, ...) – Seamless VoIP integration via SIP – and many more ...

Voice communication with 16 kHz sound experienceCommend’s 16 kHz audio standard transmits voice communication, emergency calls and especially music with previously (literally) unheard-of clarity. At the same time, the IP Intercom Servers double as PA servers to enable the combination of public address and Intercom on a single platform.

Commend Intercom communication platform now available for virtual IT infrastructures

Intercom stations and Intercom modules IP camera

Help pointTicket vending machine with Intercom station

Intercom client for PC and mobile devices

Barrier with Intercom station

Public address

Networking with hardware Intercom Server via LAN/WAN

Integration of 3rd-party systems via ICX protocol

ET 901

VoIP gateway

VoIP PBX

IP network

SIP help point

3rd-party SIP phones

Commend SIP stations and SIP modules

Control desk solutions and visualisation software ComWIN

Linux

Ast

eris

kSIS Instance 1SIS Instance 2SIS Instance 3SIS Instance 4SIS Instance n

SIS Master

Virtual Machine

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www.commend.comThe design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.

TE | 1

Security and Communication

VirtuoSIS DATASHEET V2.3/0615

Licences and available expansion levels

L-SIS-PRO5U Upgrade licence for VirtuoSIS Master

L-SIS-IP-8B Licence for 8 subscribers, feature level B

L-SIS-IP-32B Licence for 32 subscribers, feature level B

L-SIS-IP-8C Licence for 8 subscribers, feature level C

L-SIS-IP-32C Licence for 32 subscribers, feature level C

L-SIS-IP-2D Licence for 2 subscribers, feature level D

L-SIS-IP-8D Licence for 8 subscribers, feature level D

L-SIS-ICX Single licence for ICX interface

L-SIS-LAN8 Licence for 8 LAN connections

L-SIS-WAN8 Licence for 8 WAN connections

L-SIS-SIPT1B Licence for SIP trunk, 1 channel, feature level B

L-SIS-SIPT8B Licence for SIP trunk, 8 channels, feature level B

L-SIS-SIPT1D Licence for SIP trunk, 1 channel, feature level D

L-SIS-SIPT8D Licence for SIP trunk, 8 channels, feature level D

L-SIS-SIP-8B Licence for 8 SIP subscribers, feature level B

L-SIS-SIP-8C Licence for 8 SIP subscribers, feature level C

L-SIS-SIP-2D Licence for 2 SIP subscribers, feature level D

L-SIS-SIP-8D Licence for 8 SIP subscribers, feature level D

L-UG-1D Upgrade licence for 1 subscriber from feature level B or C to feature level D(for IoIP and SIP subscribers)

Ready for connection of – IP Intercom stations

– Commend SIP stations and 3rd-party SIP phones

– 2-wire Intercom stations (with IP Intercom box ET 901D)

– 4-wire Intercom stations (with IP Intercom box ET 901A)

Software requirements

Virtualisation environment

– VMware – vSphere (min. version 5.x) – CITRIX – XenServer (min. version 6.x) – Microsoft – Hyper-V (min. server 2012)

InstallationThe Software Intercom Server comes as a Hyper-V, VMware or Citrix template for simple deployment and installation. No USB licence dongle required.

Hardware requirements

RAM – 1 GB for first instance – 256 MB for each additional instance

CPU – Minimum 1 CPU core with 1 GHz – Depends on hardware load capacity – 1 GHz per instance*

Storage space – 10 GB

* Assuming average system load

Example:

Instances 1 2 3 4 n (up to 10)

Subscriber units 112 224 336 448

RAM 1 GB 1.25 GB 1.5 GB 1.75 GB +256 MB

CPU 1 GHz 2 GHz 3 GHz 4 GHz +1 GHz

Storage space 10 GB 10 GB 10 GB 10 GB 10 GB

Various platform independent licences (e.g. Intercom Client, Mobile Client, ComWIN, L-IP-REC-1, ComPLC ...)

ActivationKey subscribers, which are working as hardware dongles, are required for the activation. For information about the key subscriber requirements, see the manual “VirtuoSIS Configuration Guide”. Subscribers or hardware dongles (SIS dongle) can be used as key subscribers.

Base licenceOne base licence is required per Software Intercom Server.One base licence supports up to ten instances.

L-SIS-PRO5 Base licence PRO 5

Hardware dongles

SIS-DONGLE VirtuoSIS hardware dongle

VirtuoSISTechnical Specifications

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www.commend.comThe design and/or specifications of products may be subject to change for improvement without prior notice. Errors excepted.

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Security and Communication

VirtuoSIS DATASHEET V2.3/0615

A strong worldwide networkCOMMEND is represented the world over by local Commend Partners and helps to improve security and communication with tailored Intercom solutions.

ALGERIA AUSTRALIA AUSTRIA BELGIUM BRAZIL CANADA CHINA CROATIA CZECH

REPUBLIC DENMARK FINLAND FRANCE GERMANY HUNGARY ICELAND INDIA IRELAND

ITALY LIECHTENSTEIN LUXEMBURG MALAYSIA MIDDLE EAST MOROCCO NETHERLANDS

NEW ZEALAND NORWAY POLAND PORTUGAL RUSSIA SERBIA SINGAPORE SLOVAKIA

SLOVENIA SPAIN SOUTH AFRICA SWEDEN SWITZERLAND TUNISIA TURKEY UNITED

KINGDOM USA

www.commend.com

Quality tested. Reliable. Smart.COMMEND products are developed and manufactured by Commend International in Salzburg, Austria.

The development and manufacturing processes are certified in accordance with EN ISO 9001:2008.

The technical data contained herein has been provided solely for informational purposes and is not legally binding. Subject to change, technical or otherwise. IoIP®, OpenDuplex® und Commend® are trademarks registered by Commend International GmbH. All other brands or product names are trademarks or reg-istered trademarks of the respective owner and have not been specifically earmarked.