security management plan - berriganshire.nsw.gov.au o item 6.15... · 3. scope of the security...
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SecurityManagementPlan–Version2/09.05.18(DRAFT)
PrivateandConfidential–CommercialinConfidence
SecurityManagementPlan
Appendix "O"
SecurityManagementPlan–Version2/09.05.18(DRAFT)
PrivateandConfidential–CommercialinConfidence
Contents
1. TheBrandBehindtheEvent..........................................................................................................3
2. TheEvent.......................................................................................................................................3
3. ScopeoftheSecurityManagementPlan(SMP)............................................................................4
4. PurposeoftheSecurityManagementPlan...................................................................................4
5. TheSecurityMission......................................................................................................................4
6. ConceptofOperations...................................................................................................................5
7. NSASecurity’sRole........................................................................................................................5
8. PhysicalSecurityMeasures...........................................................................................................7
9. Monitoringthecrowd....................................................................................................................7
10. Preventionmeasures................................................................................................................9
11. EventPolicies..........................................................................................................................10
12. RadioCommunications...........................................................................................................13
13. NSASecurityContactNumbers&CompanyDetails...............................................................13
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1. THEBRANDBEHINDTHEEVENT
StrawberryFieldsisanannualcelebrationofart,soundandcreativeexpressionheldforthreedayseachNovember,afewhoursoutsideofMelbourne,Australia.EachyearwebringyouadiverseselectionofbothrenownedandbreakthroughelectronicmusicfrombothAustraliaandoverseas.Indulgeyourselfinasensoryfeast,includingsoulshakingsound,worldclassdecor,dozensofeclecticmarketstalls,artisticinstallations,liveperformanceart,workshops,forumdiscussionandmore.www.strawberry-fields.com.au
2. THEEVENT
Date: Friday16thofNovember2018toSunday18thofNovember2018–theeventwillrunover3days
Location: TuppalRaod,TocumwalNSW–274kmfromMelbourneCBD.Estimatedtraveltimeinavehicleis3hours.Type: MusicFestival–MassGathering.18+ONLYExpectedAttendance:8000patrons+500staffCapacity:8000patrons SecurityStaff:Atotalof45securitystaffwillbedeployedattheevent.Additionalstaffmaybeincludedsubjecttofinalisationliquorlicencingrequirementsandconditionsforthelicensedareasattheevent.ThisratioofsecurityguardstopatronsisusedbyNSASecurityatsimilarandlargerscaleeventsofasimilarnaturethatweprovideservicesto,andisdeemedappropriateforprovidingahighlevelofsecurityservicestothistypeofevent.Licencing:LiquorwillonlybeavailableforsaleifalicenseissoughtandobtainedfromNSWLiquor&Gaming.ShouldalicensebeobtainedNSAwillworkwiththeNSWPoliceandeventorganiserstoensurealltermsandconditionsarecompliedwith,includingbutnotlimitedtofencing,securityguardratios,RSAofficers,andIDrequirements.For additional information regarding the event visit the official web site – www.strawberry-fields.com.au
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3. SCOPEOFTHESECURITYMANAGEMENTPLAN(SMP)
ThisSecurityManagementPlan(SMP)hasbeenspecificallydevelopedforStrawberryFields,andisnotapplicabletootherevents/sites/venues.Thisplandealswith:
• Beingpreparedforincidentsandaccidentsand• Respondingtoandmanagingthem
Theinformationinthisplanwillfocusonthecrowdmanagementissues,eventsecurityandsecuritycoveragewithspecificemphasisforsitemanagementofeventsecurityandcrowdmanagement.Thissecurityplancoversmattersincluding:• Eventsecurity(CrowdControlduringtheevent)• Respondingtosecurityincidents(crowdmanagement,safetyandsecurity)
4. PURPOSEOFTHESECURITYMANAGEMENTPLAN
The Security Management Plan for Strawberry Fields addresses core command structures andresponsibilityforsecuritycoordinationandmanagement.Groups,rolesandtasksareoutlinedforeachmemberof thesecurityorganisation toprovidecleardivisionofoperational scope.Securitypolicymeasureshavebeendevelopedassecuritycontrolstocoordinateoperationalduties,strategiesandrequirements.SecurityPoliciesarticulatetheobjectivesofspecificsecuritystrategyandintroducesstandard procedures to effectively implement these initiatives. Notwithstanding the detail ofplanning, the security operation requires effective communication, strong leadership and closesupervision.Successwillbedependentuponkeystakeholdersworkingtowardthecommongoalofprovidingasafeandsecureeventactivity.5. THESECURITYMISSION
TheStrawberryFieldssecuritymissionwillbetoprovideasafeandsecureeventactivity,protectingassets,personnelandguests.Thismissionwillbeachievedbygivingfullconsiderationto:
• Coordinatingsecurityresourceseffectivelyattheeventandsite• Protectingsensitivesecurity-relatedinformationbylimitingdistribution• Managingeffectiveworkingrelationshipswitheventstakeholders• Coordinating security arrangements with New South Wales Police (and keeping them
informed)• Anticipatinglikelyeventincidentsandpreparingeffectiveresponses• Reportingandrespondingtoeventincidents
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6. CONCEPTOFOPERATIONS
NSASecurityhasdevelopedtheConceptofOperations,baseduponprinciplesofSecurity-in-Depth.Thisapproachwillincorporateacombinationofphysicalsecuritymeasuresandoperationalsecurityprocedures.Thisplansupportshazardmitigationmeasuresandsafetymechanismstoensurethesafetyofsitepersonnelandpatrons,including:
• Earlyidentification,assessmentandtreatmentofeventsecurityrisks• Physicalsecuritymeasurestorestrictunauthoriseditemsandaccess• Accreditationmeasurestovalidateauthorisedpersonnelintorestrictedareas• Surveillancetoidentifypotentialoperationalthreats• Staticsecuritylocationstodeterorpreventunauthorisedentry• Mobilepatrolstorespondtopotentialoperationalthreats• Coordinatedcommunicationsandreportingprocedures
7. NSASECURITY’SROLE
TherolesandfunctionsofNSASecuritywillbecrucial inthepreventionofcrowdissuesaswellassafetyattheevent.Atthiseventtheirmajorfunctioniscrowdcontrol,asthecrowdis likelytobemadeupofmainlyyoungerpatronsandthereisnostructuredseating.SecuritystaffsuppliedbyNSASecuritywillbeproperlylicensedandregistered,physicallyfitandover18yearsofage.Theywillhave:• Goodcommunicationskills• Basictraininginfirefighting• Basictraininginevacuationprocedures• Abasicknowledgeinfirstaidandtheabilitytorecognisedistress• Someknowledgeofself-defenceandhowtocontrolviolentorunrulybehaviourandintoxicated
persons• Knowledgeontheirlimitationsonremovingpatronsandrefusingentrytopatrons• Knowledgeonlawfulsearchtechniques• AllsecuritystaffwillmeettherequirementsoftheSecurityIndustriesActwithregardstolicensing
andtrainingandtheclassificationswithregardsto licensingas listed intheAct forNewSouthWales.
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GeneralSecurityProcedures
AcrowdcontrolregisterwillbemaintainedofthenamesandthevalidsecuritylicensenumbersbyNSASecurity.Eachsecuritystaffmemberwillbeprovidedawrittensummary(anoperationalorder)ofalltheyareexpectedtoknowanddo.Securitystaffwillrecordincidentsinvolving:• Disorder• Violence• Othercrime• Illhealth• Allotherrelevantoccurrences/incident/matter
Securitystaffwill:
Assistinidentifyingpatronswhoare:•Intoxicatedbyalcoholandotherdrugs•Arebeingaggressiveoranti-social•Areindistressorrequiremedicalassistance•Preventovercrowdingbymakingsurethenumberofpersonsdoesnotexceedthesite’slegalcrowdlimitsinthevariouspartsoftheevent•Preventpatrons,asfaraspossible,fromclimbingtrees,fencesandotherstructuressuchaslighttowers,andspeakercolumns•Makesureallentrancesandemergencyexitsarekeptclear•Identifyandinvestigateanyincident,suchasviolenceamongstpatrons•KnowthelocationofthefirstaidpostsorhowtocontactFirstaid•Preventanddeteranypatronsfromaccessingthedam–reportandremoveanypatronthatdoes.•Fullyunderstandanymethodsorsignalsusedtoalertstaffthatanemergencyhasoccurred•Becapableofrecognisingpotentialfirehazardsandsuspectpackages,reportingsuchfindingsimmediatelytotheEventEmergencyCentre•Immediatelyfollowanyinstructiongiveninanemergencybyapoliceofficer,orinthecaseoffire,instructionsfromthecommanderofthefirebrigades•ReporttotheEmergencyOperationsCentreanydamageordefectwhichislikelytobeathreattopatronsafety•Assistasrequiredintheevacuationofthesite/event,inaccordancewiththeevacuationplan•AssistinthepreventionofbreachesofOHSregulations
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8. PHYSICALSECURITYMEASURES
NSASecurityhascoordinatedwithStrawberryFieldsEventManagementtoensurethatappropriateratedsecurityinfrastructureprovidesadequatesafetymeasuresandprovideaneffectivedeterrenceagainstunauthorizedentryintotheeventareaandrestrictedareas.StrawberryFieldsManagementhaschosenaprovidertosupplyandinstallallrequiredinfrastructure.Physicalsecuritymeasuresthatrequire installationwillbedonebyanauthorisedorganisationandoverseenbytheSafetyOfficerandwillcomplywithallrelevantAustralianstandards.Temporarystructureswillbeutilisedforstaging,backofhouse(marquees)andtemporaryfencingforaccesscontrol,assetprotectionandcrowdcontrol.
9. MONITORINGTHECROWD
MonitoringcrowdbehaviourisanessentialaspectoftheStrawberryFieldseventcrowdmanagementsystembecauseitindicateswhetherthesysteminplaceisworkingandenablesdetectionofpotentialproblemsatanearlystage.
Whenthinkingaboutmonitoringrequirementsattheevent,NSASecurityconsideredthefollowing:
• Howquicklycrowdingcoulddeveloptoadangerous level invariousareas insidethesite/event
• Howquicktheresponsecouldbetocrowdingproblems,suchasbypreventingmorepeoplecominginorbydispersingpeoplefromovercrowdedareas
• Ifacrowdingincidentoccurred,howquicklyitwouldbeknownandactedupontopreventanyescalation
• Whetherthereareenoughstaffwithinthesite/eventtomonitoralltheareaswheretherearepotentialcrowdingproblems
• Ifthereareenoughgoodvantagepointsforstafftomonitoralltheareaseffectively
Theremaybesomeareaswherecrowdsarelikelytobuildup.Problemareasidentifiedattheeventwhichmayencountersomeissueswillbe:
• Bottlenecks,suchastheentrancesandexitsintothevenue,barsandinfrontofstage.
Thelikelihoodandconsequencesofanysuddencrowdmovementshasbeenestablished.AtcurrenttheriskisratedLOW.Securitystaffattheentrance/exittotheeventareawillmonitorandcontrolallaccessandegress.Whentheyobservethemaineventareabecomingdense,theywillthenbegintolimittheamountpeopleentering,whilstensuringegressprogressestoleveloutanycrowding.TheywillalsocommunicatethistotheSecuritySupervisor.
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To ensure the security response is effective, immediate and efficient, the following will beimplementedandadheredto:
• Stafftolookoutforcertaintypesofbehaviour• Establishing/enforcingrulesforthepubliconacceptablebehaviour,togetherwithpenalties
forunacceptablebehaviour,suchascautioningandortheevictionorremovalfromthesite• Enforcingproceduresfordealingwithunacceptablebehaviour
Staffwithinthecrowd
NSASecuritywillpositionsecuritystaffintheeventsitesothattheycan:
• Senseatmospheres,tensions,moods• Lookoutforsignsofdistress• Respondquicklytoincidentsandaccidents• Address,anddiscourage,anydangerousbehaviourquicklybeforeitspreads,suchasjumping
onorclimbingonstructuresforabetterview• Helppeopleanddealwithqueries• Permitaccessandegress,aswellasrestricting• Provideassetprotectionandcrowdcontrol• RSA(ResponsibleServiceofAlcohol)
SecurityRoster/Deployment
Securityrostertobeincluded14dayspriortotheevent. Roving&IncidentResponse
Roving&IncidentResponseNSASecuritykeymanagersandsupervisorswillbeequippedwithUTV’sorATV’stoeffectivelyrovethefestivalsiteandneighbouringareas.Personnelallocatedtothisroleareexperiencedandofhighcalibreandhavetheabilitytodealwithanysecurity incidentthatmayarise.Themobileresponseteamcanbeatany locationwithinthefestivalinunder60seconds.Therovingteamswilltargetevent“hotspots”e.gcampingsite,eventperimeteranddams.
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10. PREVENTIONMEASURES
Overcrowding
NSA Security will work with Strawberry Field Event Management to ensure that the maximumcapacityoftheevent/sitewillnotbeexceeded.Thenumberofpatronsenteringthevenuewillberecordedbycontinualobservations.StrawberryFieldswillprovidehourlyupdatesofpatronnumbersonsitebyticketingscanningrecords.
Themaximumnumberofpatronspermittedontotheeventsiteis8000
ResponsibleServiceofAlcohol
Asalcoholistobeservedortobeusedattheevent,thepotentialriskofaggression,accidentorinjuryisconsiderable.TherearecertainprecautionsthatwillbetakenbyStrawberryFields&NSASecuritytominimisetheeffectofalcohol-relatedharm.
•EnsureliquorlicenseconditionsareadheredtoatalltimesasperLiquorAct2007.
•AllstaffinvolvedintheserviceofalcoholwillberequiredtohaveRSAcertificate
• The provision of RSA security staff at all service entry points to monitor patrons for signs ofintoxication
•TheprovisionofrovingRSAsecuritystaffthroughouttheeventsitetodetectanddealintoxicatedpatrons
•Freedrinkingwaterisavailablethroughtheeventsite
•Alcoholwillnotbesoldinglassorbreakablecontainers(plasticonly)
•Arangeofsnacksormealstobeavailablethroughoutthevenue
• Ensure gate security staff search vehicles & patrons effectively upon entry and confiscate anyprohibited items.Any itemsconfiscatedwill be immediately reported to securitymanagement fordisposal.
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RSAsecuritystaffwillbepostedateverybartoensureallpatronsenteringtheserviceareaarenotintoxicatedandhavetherightaccreditationtobeattheevent.Anypatrondetectedtobeintoxicatedwillberefusedservice.SecuritystaffallocatedtothisrolewillbeuniformedinahighvisibilityRSAvest–seeexamplebelow.
Additionalinformationisprovidedinthealcoholmanagementplan.
11. EVENTPOLICIES
Policieshavebeendevelopedassecuritymeasurestocontrol,coordinateandmanageoperationalrequirements. Security Policies articulate the objectives of specific security strategies in practicaltermsapplicabletothenatureofthisevent.SeveralsecuritypolicieshavebeendevelopedforStrawberryFieldstoassistsecuritymanagementandcontrol.
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DrugManagementPolicy
StrawberryFieldsManagementseekstoensurethatpatronsarenotharmedasaresultoftheuseofillicitsubstances.Thefollowingpolicyconsiderationsapply:
• Allstaffandguestswillbeencouragedtoconsidertheirhealthandsafety.• Allstaffandguestswillbesubjecttolawsprohibitinguse,possessionorsupplyofillicitdrugs.• Allstaffandguestswillbesubjecttoa“NoTolerance”policyonuseofillicitdrugs.• Illicitdrugusewillresultinimmediateremovalandhandingovertopolice.• Alleventstaffandsecuritypersonnelwillbefamiliarwiththispolicyandwillberesponsible
formonitoringpatronbehaviourthroughouttheeventactivity
HarmMinimisation
StrawberryFieldsaimstopromoteasafeenvironmentforstaff,guestsandthebroadercommunity.Toreducetheriskofpatronharmcausedbyillicitsubstances,theeventwillimplementmeasurestoensurethat:•Entrytothefestivalisrestrictedtoticketedpatronsonly•ConditionsofEntrytobeenforceduponentrytotheevent–vehiclesearchesandinspections•Waterwillbemadeavailableonacomplimentarybasisatseverallocations•Severalstaticandrovingfirstaidpostaroundthesite•Severalstaticandroving“Dancewize”postaroundtheeventsite• Signage to be placed around the site advising any illicit substances found on patrons will beconfiscatedandwillleadtoejectionfromeventorreportedtopoliceSearchPolicy&Procedures
NSA Security will employ their existing search procedures to ensure that illicit, dangerous andsuspicious items are NOT brought into the event site. Guest search procedures will involve thefollowingdeploymentandmethods:•Securitystaffwillbepositionedattheguestentrygate•Securitystaffwillinformtargetedgueststhatavehicleandcontentssearchisrequiredpriortoentry.•Iftheguestrefusestocomplywithrequestforsearch,securitystaffwillinformtheguestthattheyarenotpermittedtoentertheeventsite.•TheSecuritySupervisorwillbenotifiedofgueststhatrefusetocomplywithsearchprocedures,andsuspiciouspersonswillbeaskedtoleave•GuestswillnotbepermittedtomovefromtheEntryPointatanytime,andshouldnotbedetainedbysecuritystaffunlessprohibitedordangerousitemhasbeensighted.•Securitystaffmustdoeverythingreasonablypracticabletoensurethatnoprohibiteditemsentertheeventsite
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•Whensearchingbags,Securitywillrequestgueststoopenbagsocontentsarevisible.Handswillnotbeputinsidecompartmentsofaguest’sbag.Where there is reasonable ground or suspicion security staff will conduct spot checks for illicitsubstancesonsiteduringtheevent–anyillicitsubstancesdetectedwillbeimmediatelyreportedandhandedtosecuritymanagementandthenhandedtoPoliceorEOC(ifpolicearenotavailable).Alistofprohibiteditemsinclude:•Glass•Alcohol•Weaponsoranyotheritemdeemeddangerousbysecurity•Commercialvideocameras•GasBottles&BBQ’s•Illicitsubstances•Fulllistprovidedoneventwebsiteundertermsandconditions
RemovalPolicy
Strawberry Fields removalpolicyhasbeendesigned toprovideeffective responseandprocessingprocedurestoalloffencescommittedwithintheeventsite.Theremovalpolicyincludesalloffencesthatrequiretheremovalofapersonfromtheeventsite.Incidentswhichmayrequireremovalfromthesiteinclude:
• Breachofperimeterfence • Vandalismofproperty/urinating• Assault • Possessionofillegalitems
• CriminalOffence• Processionofweapons
RemovalProcedure
1.Patronisidentifiedascommittinganoffence2.Patronisdetainedbysecuritypersonnel3.RadioSecuritySupervisorforIncidentResponsesupport4.ReportincidenttoEOC/ECC5.Patronistransportedto“HoldingArea”6.Iftheoffenceisminorsecuritystaffwillprovidethepatronthreeoptions:1.Patrontobeescortedbacktotheircampsitetocleartheirbelongingsandvacatethepremiseseitherbydrivingtheirvehicleorbedroppedoffbyafriend.Onlysoberdriverswillbepermittedtodriveoffsite.2.Patroncallsafriendorrelativetogetpickedupfromlocation.3.Withpatronconsentsecuritywithtransportthemtonearesttownortoapublictransportlocation.7.Iftheoffenceismajorsecuritystaffwilldetainthepatronuntilpolicearrivetoremoveoffsite
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12. RADIOCOMMUNICATIONS
CurrentNSASecurityRadioCommunicationprocedureswillbeemployedduringtheeventactivity.NSASecuritywillemploytheuseofNSASecurityallocatedcallsignsforeachstaffmemberineachlocationequippedwitharadio.13. NSASECURITYCONTACTNUMBERS&COMPANYDETAILS
Name Title EventStatus ContactDetailsGeorgeParthy Director SecurityManager 0419392445
george@nsasecurity.com.auAsecuritystaffregisterwillbemaintainedforthedurationoftheevent.Thefollowinginformationwillberecorded:
• Staffmembersfullname• NSWSecuritylicencenumber• Shiftstartandfinishtimes• Notableincidents
TheregisterwillavailableonrequesttoNSWPoliceorOLGR.NationalSecurityAgencyPty-NSASecurityMasterSecurityLicence-#000101440
Appendix "O"