security training developing partnerships in entertainment venues

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SECURITY TRAINING DEVELOPING PARTNERSHIPS IN ENTERTAINMENT VENUES

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SECURITY TRAINING

DEVELOPING PARTNERSHIPS IN ENTERTAINMENT VENUES

Santa Barbara Bowl

Concession Plaza

S.B. Bowl Stage View

VIP Terrace

Aerial View

Rock and Roll!

POLICE ROLE

• Public Education and Information

• Develop Partnerships – “not training security”

• Business Watch Approach

• Accountability and Reporting Problems

Business Responsibility

• Good Site Management - 24 Hour Contact

• RBS Training - Involve Police

• Security Training - Specialized for Entertainment Venues

• State Licensing Requirements

Training Topics• Alcohol Laws

• Identification

• Conflict Resolution

• Confidence to Call Police – “good calls vs. bad calls”

• Emergencies and Crime Scenes

• Training Scenarios - Medical, Crime, Disaster

EQUIPMENT

• Communication - Radios and Earpiece

• Lighting - Ambient, Personal, Blacklight

• Photo, Video and Audio Recording

• Uniforms and Appearance

Crime Prevention Through Environmental Design - CPTED

• Public Safety - Crime Prevention

• Tempe, AZ - Curfew and Youth Problems

• Santa Barbara, CA - Sidewalks and Parking Lots

• Transportation - Taxis, Shuttles

DUI COCKTAIL NAPKIN

LAWS AND ORDINANCES • Curfew

• Cruising - Intermittent Traffic Diversion

• Blocking Sidewalks

• CUP - Density of Bars

• Detox Center

CROWD MANAGEMENT

• Business Responsibility - Customer Care

• Control Lines

• Overcrowding

• Closing - Sequential and Coordinated

GOALS

• Safety – Good Neighbor

• Teamwork and Cooperation

• Welcoming Presence – Hosts NOT Bouncers

• Public Relations – Positive Image Attracts Customers

• Communications – Patrons, Other Businesses, Police

5 “F” WORDS

F air

F irm

F riendly

F lexible

F _ _

Fun!