segmentation, targeting, positioning, mapping maher arafat, june, 2010
TRANSCRIPT
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MARKET ANALYSIS
Segmentation, targeting, Positioning, Mapping
Maher ARAFAT, June, 2010
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Market AnalysisKnowing about markets is important, but
businesses also need information about customers.
Not all of us like or buy the same thing (music, food, books or shops).
so businesses need to find some way of group people with similar tastes together, this is called SEGMENTATION.
This will result in marketing products more successfully.
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Why we need to segment our customers?Because in a good strategic plan, we are
always working on growing the organization.How we grow?We grow by providing value. Growth = Value.
What is value?People giving money for something in
exchange.
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Segmentation / Grouping
so businesses need to find some way of group people with similar tastes together, this is called SEGMENTATION.
This will result in marketing products and services more successfully.
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Some examples …
The magazines market …(Children, Teenage, women, men)
The publishers segmented the market by age is this case.
also they can segment the market by lifestyle and interests.(gardening, fishing, auto, decoration..)
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Thing of the car marketWrite down how this market is
segmented…?Try to give some examples of brands of
cars targeted to each segment…
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Car market segmentsAge:
Income:
Gender:
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Car market segmentsAge:
Golf vs. VernaIncome:
BMW 5 Series vs. Ford FocusGender:
Fiat vs. Tuscan
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TargetingBusinesses by knowing which segments
they are targeting they can better decide:
WHEN?WHERE?HOW?
To advertise to attract those people.
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Segmentation CriteriaIf asked to suggest segmentation
criteria.Think about:The product/service and come up with
realistic suggestions.If analysis is required, think about:Show the consequences of segmentation.
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Segmenting Customers Consequences
Knowing how, when and where to advertise can mean the business to spend less on advertising and be more successful in advertising
This can lead to: lower prices , so
higher sales, Profitability $$$$$$$
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Customer group Video
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3 Types of MarketsTo Business To Customer To
Government
Initiated by Business
B2BThe idea factorywww.ideafactory.com
B2C
www.classmates.com
B2GWestern Australia Gov Supplywww.ssc.wa.gov.au
Initiated by Customer
C2BBetter Business Bureauwww.bbb.org
C2Cwww.ebay.com
C2Gwww.fovworks.gov
Initiated by Government
G2BSmall Business Administrationwww.sba.gov
G2CCalifornia Statewww.state.ca.us
G2GGov. One Solutionswww.govonesolution.com
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We Dare2010