selecting the right emissions monitoring contractor for you
DESCRIPTION
Selecting the Right Emissions Monitoring Contractor for You. How to Meet Your Needs & Exceed Your Expectations. Adam May. Business Development Manager – Envirocare Technical Consultancy Ltd. Eight Years experience in the stack emission monitoring industry - PowerPoint PPT PresentationTRANSCRIPT
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Selecting the Right Emissions Monitoring Contractor for You
How to Meet Your Needs & Exceed Your Expectations
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Adam May
• Business Development Manager – Envirocare Technical Consultancy Ltd.
• Eight Years experience in the stack emission monitoring industry
• MCERTS Level 2 Team Leader (Three Technical Endorsements
• Member of IES & IAQM
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Objectives when Choosing a Monitoring Contractor
• Provision of accurate & reliable data• Meets regulatory requirements• On-time• On-budget • Clearly reported• Source a trusted partner• Development of an on-going relationship
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What Questions should I be Asking?
• What do I value most from my suppliers?• Do I want the best quality data at any cost?• Is my decision based solely on financial cost?• Do I want/need a knowledgeable partner?• Do I want to distance myself from the ‘hassle’
of monitoring?• Have you got experience of working in my
sector?
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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Health & Safety
• The single most important aspect to consider• Safe & sensible contractors on the host site– Safety of contractors– Safety of host employees– Damage to host property– Unnecessary time wasted on paperwork
• All contractors should have up-to-date and relevant health & safety training
• Risk Assessment & Method Statement
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What to Consider when Choosing a Monitoring Contractor
Contractor
AccreditationCost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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Accreditations
• “Emissions monitoring from chimney-stacks should only be carried out by accredited test laboratories, using certified staff...”
• Environment Agency (EA) requires monitoring to be undertaken by ISO/IEC 17025 for MCERTS accredited organization
• Can the contractor honour what is required by your permit (legal document)
• Look for the contractors’ UKAS scope of accreditation (www.ukas.org – for more information)
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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Added Value
• Is accredited monitoring just a commodity?– UKAS & The EA put stringent requirements on what
contractors can and can’t report• What about added value to the service?– Liaise with your regulator– Negotiate on your permit– Project design
• Are you looking for a contractor or a project partner?– A good contractor will hold your hand as much or as little
as you would like
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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Experience
• Process & Sector knowledge– Applying methodologies can vary between processes– Whilst methodologies apply across the board, many
contractors have sectors of speciality• Talk to other companies in your industry– Referrals are an important source of new business– Relieve your own anxieties
• Reputation– What do other companies say about a contractor
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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Peace of Mind
• Confidence in your contractors’ abilities– Will the job get done safely?– Will the job get done properly?– Will you get the best quality data?– Is the contractor focussed on you or getting in & out and
on to the next job?• Will keep you in the loop at all times• There will be no come back• Will work with the minimum of inconvenience to you
and your staff & processes
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response &
Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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Response & Flexibility
• How quickly can you come in/report by?– When do you need us/it?
• How long will it take?– How much time have you got? Design a suitable schedule
to meet your needs
• Changes to agreed monitoring plan• After sales service– Do you continue to receive good service after the project
has concluded
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go
wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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When Things go Wrong!
• Emissions monitoring is not immune to difficulties.– Sample destruction/Accidental damage– Data loss/corruption– Process failure/Scheduling issues
• How will your contractor respond?
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation
Cost
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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The Fee!
• If your choice of contractor is based solely upon cost, everything I have said up until this point is largely irrelevant
• Cheap may be cheap for a reason• When comparing quotes, check that they are
like-for-like • Is the contractor offering anything over and
above that which is required?
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What to Consider when Choosing a Monitoring Contractor
Contractor
Accreditation Cost (of getting it wrong)
Added Value
Peace of Mind
When things go wrong
Ease / Convenience
Recommendation
Personal Relationship
Response & Flexibility
Technical Ability
Process Knowledge
Health & Safety
Reputation
Experience
After Sales Service
Integrity
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The Cost of Getting it Wrong
• Cost is clearly important, particularly if you make the wrong choice– Have you got value for money?– Do you need to pay again to correct a mistake?– Have you got accurate emission data? – What are the
implications • Costs may not just be financial– Has it taken away your valuable time?– Has it affected your regulators view of you?– Has it altered your perception of contractors?
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Summary
• There are many aspects to contemplate when making the right choice, but please consider:– 1. Health & Safety and accreditation status– 2. Not making your choice on costs alone– 3. Give yourself plenty of time
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Caring for the Environment & Creating Safer Workplaces
• MCERTS Stack Emission Monitoring• Ambient & Workplace Monitoring• Environmental Consultancy• Training• Health & Safety Monitoring & Consultancy• Telephone: 01274 738668• Website: http://envirocare.org