SELL MeetingSELL Meeting Maria Teresa Costa

Trieste, May 2008

Online Library of KnowledgeOnline Library of Knowledge

Portugal reports

• Strategic plan for 2007-2009 – Evaluation programme - visibility – Funding– Some for some model– Site and portal– Training– Juro4C– ERMS

• Future activities

Strategic plan for 2007-2009

• 2007 was the quality year = improve existing services– evaluation programme with 2 surveys (based on SERVQUAL)

• Users (b-onQUALutil) - 1708 answers

• Librarians (b-onQUALprof-ID) – 309 answers

Management and strategic communication

Marketing

- Final report with some recommendations

- The Logo - It consists on displaying the consortium logo in the content provider platform every time a b-on user access it.

- The banner - It consists on displaying the name of theconsortium and/or the institution in a message of welcome orwith a statement that access is provided by the b-on

b-on visibility program

- SFX button

- Identification in full-text/PDF - It consists on displaying theconsortium reference (consortium name and/or institution’s name)in the pdfs downloaded by b-on end user

b-on visibility program

Licensing for 2007-09

• Changes in the funding model

All universities, polytechnics and labs dependent of Science Technology and of Higher Education Ministry have 100% funding.

All the other institutions keep 56% funding.

Strategic plan for 2007-2009

• Strated the some for some model

B-on added, in 2007, 5 publishers in some for some model

Strategic plan for 2007-2009

In 2008 added a nursing packadge with some Ebsco’s databases for nursing schools

Cinahl Plus with Full Text

MedicLatina

MedLine With Full text

Nursing Reference Center

Psychology + Behavioral Science Collection

SportDiscus With Full text

Strategic plan for 2007-2009

Number of titles by subject area

0

1000

2000

3000

4000

5000

6000

AH ET Health SoSciences Sciences

2004

2008

14%

21%

19%

32%

14%

AH

ET

Health S

Social S

Sciences

B-on provides access to more than 17 500 full text titles

Subject coverage balanced

Total Downloads

0

100.000

200.000

300.000

400.000

500.000

Jan Feb March April May June July Aug Sept Octo Nov Dec

2004

2005

2006

2007

Number of Institutions

0 20 40 60 80

2004

2005

2006

2007

2008

Universities. Polytechnic Research Inst. Public Administ. Non-Profit Org. Hospitals

Strategic plan for 2007-2009

Number of downloads:

- 2004 c. 2.120.000,

- 2005 c. 3.230.000,

- 2006 more than 3.600.000

- 2007 more than 4.220.000

Currently it has 72 institutions

Portal and site

Level AAA - Accessibility

Content reorganisation

Advanced search

Portal and site

Cluster/ Grouped results

Portal and site

Full text display

Portal - SFX

Subject area

Citations

Add journals to my space

Portal - SFX

National Training Program

Training sessions - the number of sessions and the target audience has increased.

Training sessions

1921

15

6

1

15

0

5

10

15

20

25

2006 2007 2008

Academic Health

Juro4C

• Finished JURO Implementation (for consortia statistics handling)

Juro4C

• Faster process • Simpler • Less operator dependency• More reliable• Public interface (self-service for community)• Enhanced reporting (easy to make reports)• Offer a better service to the community• Reduce consortium operations time

• Beneficts

ERMS

Tender inviting bids from ERMS providers. The tender includesthe following documents:

• Administrative and financial requirements

• Technical requirements

• Appendix A - ERMS Requirements

• Questionnaire

We had two answers:– Serials solutions - 360 Resource Manager – ExLibris - Verde

• Demo GuideTo assist and guide the potentials bidders in the accomplishment of the mandatory demonstration defined in the Tender. The document is divided in three parts:

ERMS

AgendaPractical Cases

Attaches

None of the systems full filled the consortium requirements.

We postpone the implementation

ERMS

Future activities

• Implementation of an ERMS;

• Continue to develop the JURO4C;

• Make an usability study of b-on’s site and portal;

• Implement redundant infrastructure to support the site / portal;

• Start the development of a preservation program of subscribed contents (allowing users to retrieve information);

• Incorporating b-on in the federation RCTS. This will happen not only

by activating the Shibboleth on content suppliers that already provide

this service but also develop activities to lobby for the many providers

that doesn’t do it);

• Integrate b-on’s front office with HP Service desk in order to collect

indicators and improve the user support service;

• Develop an e-learning/blend-learning session in addition to the

existing training program.

Future activities

Thank youThank you

teresa.costa@fccnpt