seminar 091106

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A strategic outlook on the social web 091106

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Presentation held by Jerry Silfwer.

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Page 1: Seminar 091106

A strategic outlookon the social web

091106

Page 2: Seminar 091106

Seminar: A three-stage-rocket!

1. How do we explain social media?

2. How do we understand them?

3. How do we leverage the power?

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Two major shifts!

New ways of consuming media

Social media naturals emerges

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The social web

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Sharing is caring

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Edelman Trust Barometer 2006

0

10

20

30

40

50

60

70

80

2003 2004 2005 2006

US

Europe

Confidence in ”someone like myself” – regarding information about/from a company

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Two major shifts!

New ways of consuming media

Social media naturals emerges

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The web of influentials

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Personal 2.0 presence

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Seminar

2. How do we understand the social web?

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The social mindset

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Be aware!

Viral Is NOT A Strategy!

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Viral Campaigning vs Social Networking

Impact

Time

Viral campaigning

Social networking

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Strategy 1

Listen

Learn

Engage

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Where do they talk about you?

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Strategy 2

Listen

Learn

Engage

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Understand your ambassadors

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Strategy 3

Listen

Learn

Engage

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Free your knowledge!

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Seminar

3. How do we leverage the powerof the social web?

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Two focal points

Digital presence (push)

Ambassador programs (pull)

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Questions

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People influence people

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Springtime Products

Social Web MonitoringSocial Web Alert SystemsBusiness Intelligence/Trend Watch

Social Media Strategies And PoliciesSocial Media Academy (Find Your Social Media Naturals!)

Distributed Online PresenceWeb Focus GroupsProduct Development

Ambassador ProgramsCreative Concept CampaignsBlogger Outreach

Creating Platforms & CommunitiesDistributed Customer Service

Listen

Learn

Engage