seminar: computer-supported cooperative work (cscw) · 2011-09-28 · prénom nom seminar:...

Prénom Nom

Seminar: Computer-Supported Cooperative Work (CSCW)

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Bruno Dumas Dr. Maurizio Rigamonti Dr. Denis Lalanne

Bruno Dumas – 31.03.2010

Domain Overview (1) 2

Computer-Supported Cooperative Work Sometimes also known as « Groupware »

^ Software… ^ … That accentuates a multiple user environment (group)

Computers are seen as means, not the end! Focus on human-human interaction rather than

“direct” human-computer interaction ^ (even if both are indeed linked in CSCW)

Baecker, R.M.; Others, (1995). Readings in human-computer interaction: toward the year 2000. Morgan Kaufmann Publishers, p. 741.


Domain Overview (2)

Multidisciplinary field ^ Psychology, sociology, computer science, economics…

(and a good deal of HCI, too)

Also, « Work » is misleading ^ Applications to interactive art, sport, video games, etc.

Yet, lots of challenges are common, and identified ^ Tasks interdependencies management ^ Common information space management ^ Mutual awareness understanding ^ Need for flexibility

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Carstensen, P. H. Schmidt, K. Computer Supported Cooperative Work: new challenges to systems design. Handbook of Human Factors, Kenji Itoh, Tokio, 1999.


Domain Overview (3) 4

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CSCW: Face to Face Interactions

Same place / same time Goal: assist a group of individuals in

working together at the same time Examples:

^ Desktop conferencing systems ^ Smart meeting rooms ^ Shared screen systems ^ Tabletop applications ^ Media walls ^ …

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CSCW: Continuous task

Same place / different time Goal: manage the flow of information

within an organization Examples:

^ Large public displays ^ Project management

(e.g. AGILE methods) ^ Command centers ^ Museum electronic visits ^ …

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CSCW: Remote Interactions

Different place / same time Goal: allow efficient cooperation

between remote individuals Examples:

^ Electronic meeting systems ^ Videoconferencing systems ^ Shared screen (e.g VNC) ^ Instant messaging & online chat ^ Multiplayer & massively

multiplayer video games ^ …

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CSCW: Communication + Coordination

Different place / different time Goal : support and enhance

communication & problem solving Examples:

^ Email ! ^ Forums/bulletin boards ^ Google calendar/docs/wave… ^ Version control (e.g. Subversion) ^ Wikis ^ …

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Focus of this Seminar 9

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Theme 1: Ground Concepts & Tools of CSCW

Focus on tools & concepts for creation of CSCW applications

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Theme 2: Enhancing Remote Collaboration via Tabletop Interaction

Focus on tabletop application for collaboration enhancement

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Theme 3: Enhancing Face-to-Face Collaboration via Videoconferencing

Focus on research on videoconferencing, particularly between meeting rooms

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Theme 4: Enhancing Collaboration in the Meeting Room

Focus on intra-meeting room collaboration enhancement

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Theme 5: CSCW Applications in Arts, Media & Gaming

Focus on non work-related CSCW applications

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And that’s it !

Students are asked to chose one of the themes (right now would be a good time for that :-p )

Next session: Friday 15.10, 11am, same room Task: review a scientific article (link to article and guidelines

for the review will be sent to you by email)

Next-next session: Friday 5.11, 11am, same room Task: grab your theme’s articles, explore the state of the art,

and do a presentation ^ resuming your theme’s features, challenges & results ^ presenting all the articles & references you intend to use for the final

presentation and report.

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Questions? 16

seminar: computer-supported cooperative work (cscw) · 2011-09-28 · prénom nom seminar:...

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