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    Sensation, Attentionand Perception

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    Sensation

    Stimulus-detection process

    Sense organs respond to and translate stimuliinto nerve impulses sent to brain

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    Sensory Processes

    Psychophysics

    Studies relations between physicalcharacteristics of stimuli and sensorycapabilities

    Concerned with both:

    Absolute limits of sensitivity Sensitivity to differences between stimuli

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    Attention and Awareness

    AttentionHighest Level of awarenessConsequence of earlier perception

    Modes and LevelsOutward Vs Inward ModeAffect Vs Cognitive ModeConscious Vs Unconscious Levels

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    Outward Vs Inward Mode

    Outward ModeExperienced as focused concentrationRest information disregarded, not lost

    Inward ModeWe appear not to be paying attention

    Takes tension away from outward.

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    Affect Vs Cognitive mode

    Affect : Feelings & Emotions

    Cognition : Thought and Information Processing

    Present in both outward and inward modes.

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    Conscious Vs Unconscious Levels

    Conscious : Higher level of awareness

    Preconcious : Memories which can be brought to

    consciousness

    Preattentional : Sensation which can be brought

    to consciousness

    Unconcious : Memories one cannot call

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    4 Levels of attention

    Preattention : Uses little capacity

    Focal attention : Uses modest capacity

    Comprehension : Make meaning out of word

    Elaboration : Integration with existingknowledge

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    Variables of Attention:

    Involvement:Attention demands involvement, not physical

    presenceAffective tags Danger BeautyIdentification

    Things identical to us Appeal: stronger in adolscentsHuman InterestInterest in seeing joy, sorrow, elements of relations

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    Variables of Attention (contd.):

    Enhanced self-worth

    Cultural Appeals

    Transient needs satisfaction

    Humor

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    Experience:

    ExpectationPeople get attracted to unexpected things.

    NoveltyA new thing absorbs attention

    HabituationHabituation makes you believe the thing.

    Successive contrastAfter seeing a waterfall, the other things seem

    going upwards.

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    Attention

    Some Environmental Factors Affecting Attention

    Intensity Novelty

    Movement Contrast Repetition

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    Attention

    Some Personal Factors Affecting Attention Motives Interests Threats to well-being

    Gestalt Theory Wholes perceived are more than and different

    from the sum of their parts

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    Perception: is a processby which individuals organize

    and interpret their sensoryimpressions in order to give meaning totheir environment.

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    What Is The Perceptual Process?

    Perception. The process by which people select, organize,

    interpret, retrieve, and respond to information. Perceptual information is gathered from:

    Sight. Hearing. Touch. Taste. Smell.

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    What Is The Perceptual Process?

    Factors influencing the perceptual process.

    Characteristics of the perceiver.

    Characteristics of the setting.

    Characteristics of the perceived.

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    What Is The Perceptual Process?

    Characteristics of the perceiver. The perceptual process is influenced by the

    perceivers:

    Past experiences. Needs or motives.

    Personality.

    Values and attitudes.

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    What Is The Perceptual Process?

    Characteristics of the setting. The perceptual process is influenced by the

    settings:

    Physical context.

    Social context.

    Organizational context.

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    What Is The Perceptual Process?

    Characteristics of the perceived.

    The perceptual process is influenced by characteristicsof the perceived person, object, or event, such as:

    Contrast.

    Intensity.

    Figure-ground separation.

    Size.

    Motion. Repetition or novelty.

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    The vase/two faces figure-ground illusion

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    The OldWoman/YoungWoman Illusionand Frames of

    Reference

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    Frame of Reference Effect

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    What Is The Perceptual Process?

    Social Information Processing ModelStages of the perceptual process.

    Information attention and selection.

    Organization of information.

    Information interpretation.

    Information retrieval. Choice of response

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    What Is The Perceptual Process?

    Response to the perceptual process.

    Thoughts.

    Feelings. Actions.

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    Social Perception - interpreting informationabout another person

    Social PerceptionPerceiver Characteristics

    Familiarity with target Attitudes/Mood Self-Concept Cognitive structure

    Target Characteristics

    Physical appearance Verbal communication Nonverbal cues Intentions

    Situational Characteristics Interaction context Strength of situational cues

    Barriers

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    What Are Common Perceptual Distortions?

    Common perceptual distortions include: Stereotypes or prototypes. Halo effects. Selective perception. Projection. Contrast effects. Self-fulfilling prophecy.

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    What Are Common Perceptual Distortions?

    StereotypesCombines information based on the category or

    class to which a person, situation, or object belongs.

    Strong impact at the organization stage.

    Individual differences are obscured.

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    What Are Common Perceptual Distortions?

    Halo effects. Occur when one attribute of a person or

    situation is used to develop an overallimpression of the individual or situation.

    Likely to occur in the organization stage. Individual differences are obscured. Important in the performance appraisal

    process.

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    What Are Common Perceptual Distortions?

    Selective perception. The tendency to single out those aspects of a

    situation, person, or object that are consistentwith ones needs, values, or attitudes.

    Strongest impact is at the attention stage. Perception checking with other persons can

    help counter the adverse impact of selectiveperception.

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    What Are Common Perceptual Distortions?

    Projection. The assignment of ones personal attributes to

    other individuals. Especially likely to occur in interpretation

    stage. Projection can be controlled through a high

    degree of self-awareness and empathy.

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    What Are Common Perceptual Distortions?

    Contrast effects. Occur when an individual is compared to other

    people on the same characteristics on which

    the others rank higher or lower.

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    What Are Common Perceptual Distortions?

    Self-fulfilling prophecy. The tendency to create or find in another

    situation or individual that which one expectedto find.

    Also called the Pygmalion effect. Can have either positive or negative outcomes.

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    S lf P t ti

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    Self Presentation

    Expressing ourselves and behaving in ways designed to create a favorable impression or an

    impression that is consistent with ones ideals.

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    How Can The Perceptual Process Be Managed?

    Impression management. A persons systematic attempt to behave in

    ways that create and maintain desiredimpressions in others eyes.

    Successful managers: Use impression management to enhance

    their own images.

    Are sensitive to other peoples use of impression management.

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    Impression Management

    Name dropping Appearance

    Self-description Flattery Favors Agreement with opinion

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    Impression Management Strategies

    INGRATIATION: Deliberate effort to make afavorable impression, often through flattery.

    SELF-PROMOTION: Efforts to make yourself appear to be more competent.

    INTIMIDATION: Communicating an ability andinclination to provide negative outcomes to

    others.

    EXEMPLIFICATION: Creating an impression of moral superiority and integrity.

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    Impression Management Strategies

    SUPPLICATION: Creating an impression of being helpless, needy, weak, and dependent.

    MODESTY: Creating an impression of beinglikeable and competent by understatingaccomplishments.

    SELF-HANDICAPPING: A self-presentation

    strategy in which a person creates obstacles forhis or her own performance. To excuse failure. To enhance success.

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    How Can The Perceptual Process Be Managed?

    Distortion management.

    Managers should:

    Balance automatic and controlled

    information processing at the attention andselection stage.

    Broaden their schemas at the organizing

    stage. Be attuned to attributions at the

    interpretation stage.

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    What Is Attribution Theory?

    Attribution theory aids in perceptualinterpretation by focusing on how people attemptto: Understand the causes of a certain event.

    Assess responsibility for the outcomes of theevent.

    Evaluate the personal qualities of the peopleinvolved in the event.

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    Attribution Theory Elements

    Personal/Dispositional Attribution The primary cause of an individuals actions is

    some inherent internal characteristic thatinfluenced the behavior.

    Situational Attribution The cause of an individuals actions is some

    environmental condition that influenced thebehavior.

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    What Is Attribution Theory?

    Internal versus external attributions of causes of

    behavior.

    Internal causes are under the individuals

    control. External causes are within the persons

    environment.

    4-6a

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    Causal Attributions: Suspected or inferred causes of someones behavior.

    Attributionsaffect our

    subsequentbehavior

    andexpectations

    aboutpeople

    A behavior

    is observed

    Peopleconsider theantecedents

    of the

    behavior- Whydid the

    behavioroccur?

    Peopledeterminethe causesof behavior

    - Thisrepresents

    anattribution

    Antecedent Attribution Consequence

    General Model of Attribution Process

    What Is Attribution Theory?

    4-6b

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    Attribution Example

    I will gotalk toemployeeand offersupport andcoaching.

    - This

    employeenever didthis before.- Theemployee isgoingthrough abad divorce.- Thisemployee is notmotivated.

    The poorperformancewas due

    to personalissuesoutside of work.

    Antecedent Attribution Consequence

    Anemployeeturns in a

    report thatcontains many

    errors

    What Is Attribution Theory?

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    What Is Attribution Theory?

    Fundamental attribution error.

    Applies to the evaluation of someone elsebehavior.

    Attributing success to the influence of situational factors.

    Attributing failure to the influence of personalfactors.

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    What Is Attribution Theory?

    Self-serving bias

    Applies to the evaluation of our own behavior.

    Attributing success to the influence of

    personal factors .

    Attributing failure to the influence of

    situational factors .

    4-7a

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    ConsensusInvolves comparing an individuals behavior with that of his

    or her peers.

    Basic Premise : An attribution is based on the consensus,distinctiveness, and consistency of the observed behavior.

    DistinctivenessInvolves comparing a persons behavior or accomplishmentson one task with the behavior or accomplishments from othertasks.

    Highly distinctive behavior or results represents a situationwhere the current behavior or result is significantly differentfrom typical behavior or results on other tasks.

    Kellys Model of Attribution

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