series managers in public transport manager... · 2018-10-15 · 3 a top level methodology expert...
TRANSCRIPT
![Page 1: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/1.jpg)
© M
etro
polit
ano d
e Lisb
oa
MANAGERS IN PUBLIC TRANSPORT DIPLOMA PROGRAMME
2019 EDITION
BRUSSELS 18-20 OCTOBER 2019
LISBON 24-26 JUNE 2019
HONG KONG 8-10 APRIL 2019
3 TRAINING MODULES
+ E-LEARNING
SERIES
© M
TR©
STI
B
The graduation ceremony will take place at the UITP
International Bus Conference
ADVANCING TALENT IN PUBLIC TRANSPORT
![Page 2: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/2.jpg)
2
Who is it for?
● High-potential managers with daily responsibilities in administration, operation or maintenance
● Professionals looking to have a broader and interna-tional insight into the sector or who are new in public transport
● Applicants are persons eager to learn from others and share their knowledge and experience
● Staff from public transport operators, authorities and the industry
March-April Introductory e-learning session
8-10 April 2019 Module 1 in Hong Kong
May-June E-learning sessions with experts
24-26 June 2019 Module 2 in Lisbon
July-September E-learning sessions with experts
18-20 Oct 2019 Module 3 in Brussels
Until November E-learning sessions with experts
► The Diploma Programme for Managers in Public Transport is an expert-level yearlong course composed of three modules in three different countries. It includes additional online sessions (e-learning) organised between the classroom modules and an urban mobility lab.
“ A very complete overview of the current and future trends explained in a clear, comprehensive and pragmatic way. Highlighting advantages and disadvantages for one mode or solution compared to its alternative(s). ” Eric Vanderelst, MIVB-STIB
Programme Structure
© U
ITP
© U
ITP
© U
ITP
Urb
an M
obilit
y Lab
(yea
rlong
)
![Page 3: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/3.jpg)
3
A top level methodology
● Expert trainers with extensive experience in public transport management and operations from differ-ent regions of the world
● 3 interactive classroom modules with sharing of theory and practice
● Case Study Teaching with cases from Harvard Busi-ness Publishing: inspiring case studies based on real public transport facts and situations and developed by world leading universities like the Harvard Uni-versity
● Dynamic workshops organised in small groups on practical case studies
● Local host sessions and site visits with focus on innovation in each city: presentations by local op-erators and authorities, discovery of network, visit of control rooms, depot and maintenance centres
● E-learning series with experts for each field
● Urban Mobility Lab: A group project on public transport and sustainable urban mobility to apply your learnings on a practical case study
Reach your objectives
● Broaden your knowledge and understanding of global mobility issues
● Gain an insight into the main challenges facing the sector
● Analyse and discuss the latest trends and develop-ments in the sector with experienced public trans-port experts and professionals
● Develop your international network of professionals
● Facilitate exchange of experience with your peers
To ensure a fruitful exchange, the number of trainees is limited to 30 persons.
PREVIOUS COURSES INCLUDE PARTICIPANTS FROM: STIB BRUSSELS – KEOLIS – WIENER LINIEN – RUTER OSLO – JR EAST – MTR HONG KONG – FGC – TPG GENEVA – ARRIVA – TFGM MANCHESTER – CENTRO BIRMINGHAM – MOVIA COPENHAGEN – ALSTOM – CARPOSTAL/POSTAUTO – RTA DUBAI – BVG BERLIN – DPP PRAGUE – CITY OF JOHANNESBURG – TRANSPOLE LILLE – RATP – FNM MILANO – HTM DEN HAAG – HSL HELSINKI – ATV VERONA – MTA NEW YORK – PLANET PROJECTS LAGOS – SYSTRA – TRANSPORT INFRASTRUCTURE IRELAND – METRO MEXICO – STM MONTREAL – İETT ISTANBUL – DVB DRESDEN – MTM TORINO – GVB AMSTERDAM – SHARJAH TRANSPORT – TMB BARCELONA – STADTWERKE MÜNCHEN – TPF FREIBURG – SBB SWITZERLAND – TL LAUSANNE – DOT ABU DHABI – RIGA SATIKSME – EMT VALENCIA – CRTM MADRID – METRO DO PORTO – TRANSLINK BELFAST – DE LIJN – YARRATRAMS – BKV BUDAPEST – ATM MILANO – BANGKOK METRO – HVV HAMBURG – DUBLIN BUS – SOLARIS – LTA SINGAPORE – SSB STUTTGART – RURA RWANDA – MALMÖ SKANETRAFIKEN – SHENZHEN METRO – SYDNEY METRO – OSLO VOGNSELSKAP – SASA BOLZANO - CARS TAXI DUBAI - MINISTRY OF TRANSPORT SINGAPORE –LUXEMBOURG MINISTRY – FERROCARRIL METROPOLITA DE BARCELONA – RATP DEV – SOCIEDADE DE TRANSPORTES COLECTIVOS DO PORTO – WESTERN CAPE GOVERNMENT – PTA RIYADH – VBL LUZERN – DPB BRATISLAVA – INIT – KNORR BREMSE – MRT CORP. KUALA LUMPUR
“ A great opportunity to connect with peers on an international level, learn about the mobility characteristics of other cities and exchange knowledge with UITP experts in workshops and interactive tutorials. ” (Caroline Haseke, RATP Dev Transdev Asia)
![Page 4: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/4.jpg)
4
MONDAY | 08.04
Setting the scene: mobility trends and impact on public transportCurrent societal trends - Implications for urban mobil-ity in terms of demand, car usage, electrification, auto-mation and combined mobility - The indispensability of public transport: Economy - Environment and Energy use - Space/congestion - Social inclusion
Delivering sustainable development through public transportCorporate Social Responsibility, the three pillars and limits to growth - Sustainable futures: the challenges ahead – What business case: organisational develop-ment, resource use and cost-effectiveness, competi-tive advantage - Examples of achievements worldwide
Integrated policies for sustainable urban mobility in cities Public transport and land use planning - Car traffic, access restrictions, parking management, road user charging - Demand management & travel behaviour - Integrated urban mobility plans
Funding and financing public transport The funding mix - Operating and investment expendi-tures - Revenue strategy and fare management - Ear-marked taxes, charges and levies - Financing public transport: mechanisms & actors - Public private part-nerships
Workshops
Networking reception
TUESDAY | 09.04
Regulatory frameworks and relations between operators and authoritiesOverview of organisational forms in (local) public transport: deregulation, liberalisation, privatisation and types of regimes – The role of competition and right of initiative - Levels of decision-making, share of compe-tences between operators and authorities – Compet-itive tendering and line bundles - Types of contractual agreements, sharing of risks, incentives - Globalisation and impact on the public transport sector
Workshops and Urban Mobility Lab
WEDNESDAY | 10.04
Local host session and site visit
Policy & Planning, Regulation, FundingModule 1
UITP reserves the right to make amendments to the programme or any related activity
© M
TR
© M
TR
HONG KONG 8-10 APRIL 2019
MTR Operation Control Centre in Hong Kong
![Page 5: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/5.jpg)
LISBON 24-26 JUNE 2019
5
MONDAY | 24.06
Innovation in the bus sectorBus network planning - Bus architecture (low floor, modularity, design, etc.) - The fuel choice (reduction of emissions, lower energy consumption) - Benefits for operators and customers - Electric buses and latest developments - New bus systems: Bus Rapid Transit, guided systems
Innovation in light rail systemsLight rail renaissance: new and revamped systems - Key success factors of light rail and the question of cost - New trends and latest developments
BRT VS LRT: Advantages and drawbacksCapacity - Design & operation philosophy - Urban in-tegration/regeneration - Quality/ride comfort - Envi-ronmental impact - Political engineering/deliverability - Costs
Workshops and Urban Mobility Lab
Networking reception
TUESDAY | 25.06
Automation and innovation in metropolitan railwaysSystem typology - Control-demand & CBTC - Grades of automation - Technology - Benefits for operators and customers - Implementation strategies - Plat-form-train interface
Security in public transport
Security v. safety - Threats: From graffiti to terrorism - The 3 pillars of security: Procedures, Technologies, Personnel - Security risk assessment - Best practice: security measures
New mobility services, Shared transport, Mobility as a Service (MaaS) and integra-tion with public transportNew mobility trends & mobility services (Car-sharing, Bike sharing, Taxi, Ride-sharing, Pooling, etc.) - Bene-fits of combined mobility - Impacts of shared mobility - Public transport as the integrator of mobility services - MaaS - Autonomous vehicles
WEDNESDAY | 26.06
Workshops
Local host session and site visit
Public Transport Modes and Modal Choice: Bus, Rail, LRT & New Mobility Services
Module 2
UITP reserves the right to make amendments to the programme or any related activity
© U
ITP
“ The course attracts participants with a wide range of expertise from different countries. This diversityand possibility to hear how things are done differently elsewhere is very inspiring.”Vojta Vlcek, Arriva
![Page 6: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/6.jpg)
6
BRUSSELS 18-20 OCTOBER 2019
FRIDAY | 18.10
Corporate management and business strategiesFrom a production to a service industry: changing cul-ture - From traditional functional structures to ser-vice-oriented structures - Quality and performance management - How to translate a corporate strategy into operational terms
Human resources management Human resources in public transport: what does it mean? - Customer-orientation of staff - Current de-bates: recruitment, motivation, training, reward, diver-sity, absenteeism, performance management, etc.
Workshops and Urban Mobility Lab
Networking reception
SATURDAY | 19.10
Marketing and communicationSuccessful marketing strategies and approaches - Rev-enue management - Customer centricity - Branding and image - Innovative Communications tools - Prod-uct development
Electronic ticketingThe technology - Advantages and disadvantages - Open/closed systems, check-in/out and implications - Trends (NFC, EMV, ID-based ticketing) - Exploitation of data and big data
Travel informationMeeting travel information needs - Different types of users, services and information - From collective to in-dividual travel information - Travel information design
SUNDAY | 20.10
Local host session and site visit
The graduation ceremony will take place at the UITP International Bus Conference
Customer-oriented ManagementModule 3
© S
TIB
UITP reserves the right to make amendments to the programme or any related activity
© S
TIB
STIB fully electric bus in Brussels
![Page 7: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/7.jpg)
7
E-LEARNING SERIES
An e-learning series in the form of virtual classrooms is organised to complement each module: one introduc-tory session before the first module and several addi-tional virtual classroom sessions throughout the course (including pre-defined and customised topics).
These additional sessions allow to gain more knowledge and to ensure a closer link between participants and with UITP between the modules.
Each e-learning sesssion will be conducted by a differ-ent mobility expert who will address best practice cases and the most innovative topics matching the interests of participants.
Topics of the e-learning series can include:● Best practice on Strategic Urban Mobility Planning
● Best practice on Bus Rapid Transit (BRT) imple-mentation
● Exploitation of data to increase efficiency
● Autonomous vehicles & connectivity: technology, regulation, impacts
● Mobility as a Service (MaaS): Concept and practice
● Best practice on Contract management, quality management & use of incentives
● Electric buses
● Ride sourcing/TNC & transport on demand
E-learning series to complement your knowledge
© V
IKTO
R H
ANAC
EK
Join our urban mobility lab URBAN MOBILITY
LABThe Urban Mobility Lab provides a unique opportunity to reflect on the key transport challenges and oppor-tunities of a fictional city case. Composed of different stages throughout the course, it allows participants to:
● Conduct a comprehensive analysis of the transport problems of a city today
● Develop in small groups a (mini) Urban Mobility Action Plan
● Think through its implementation and the design of
a service contract.
This exercise requires from participants to reflect on the different transport policy approaches, consider the right stakeholder mix, identify concrete activities and anticipate results and feasibility.
![Page 8: SERIES MANAGERS IN PUBLIC TRANSPORT Manager... · 2018-10-15 · 3 A top level methodology Expert trainers with extensive experience in public transport management and operations](https://reader030.vdocument.in/reader030/viewer/2022040920/5e97846c5b95cf50f4760a40/html5/thumbnails/8.jpg)
International Association of Public Transport (UITP)Rue Sainte-Marie 6, B-1080 Brussels | Belgium | Tel +32 (0)2 433 31 54 | [email protected] | www.uitp.org
© UITP - All rights reserved
Adrien Moulin | Manager UITP Centre for Training
[email protected] | +32 2 663 66 57 www.uitp.org/training
CONTACT US
Interested?Participation fees (3 modules + e-learning series)
Until 08/01/19 After 08/01/19
Member 4,290€ 4,990€
Non-member - 5,990€
VAT not applicable for this programme
Registration deadline► 15 MARCH 2019
Find more information and register online: www.uitp.org/managerstraining-2019