Presented by the ABA Standing Committee on Bar Activities and Services and the Division for Bar Services

SERVANT LEADERSHIPCollaboration for the WIN!

Vicki Clark

Building the Capacity of Organizations

Memphis, TN

LET’S BE CLEAR

“It begins with the natural feeling that one wants to serve first. This conscious choice brings one to aspire to lead.”

--Robert K. Greenleaf

SERVANT LEADERSHIPGOOD FOR BAR ASSOCIATIONS

Servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a more caring workplace where people love what they do, and who they work with.

“The leader-first and the servant-first are two extreme types.”“The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served. The best test, and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?”

— Robert K. Greenleaf

Servant First vs. Leader First

SERVANT LEADERS:A NEW LEVEL OF EFFECTIVENESS

Instead of evaluating, leaders now coach. Instead of doing, they delegate.Instead of telling, they facilitate. No one is expected to ‘boss’ anyone. Everyone is expected to ‘participate’.

NO BOSSES ONLY LEADERS!

See the future

Engage and develop others

Reinvent continuously

Value results and relationships

Embody the values

Servant Leaders Are Mission-Driven

Build on These Pillars

James W. Sipe, Don M. Frick, Seven Pillas of Servant Leadership: Practicing the Wisdom of Leading by Serving, 2009

Servant Leaders…

• Devote themselves to serving the needs of others• Focus on meeting the needs of those they lead• Develop others to bring out their best• Coaches other and encourages self- expression• Facilitate personal growth in all who are involved in

the workplace• Listen and build a sense of community within the

Bar Association

12 Principles of Servant LeadershipThe following 12 characteristics of Servant-

Leadership have been identified by Larry Spears, CEO of the Greenleaf Center for Servant Leadership. He views them as being critical to the development of servant-leaders. These are by no means exhaustive. However, they serve to communicate the power and promise this concept offers.

12 Principles of Servant-Leadership

Servant-leaders commit to continual development by following 12 characteristics of servant-leadership

1. Listening2. Empathy3. Healing4. Awareness5. Persuasion6. Conceptualization

7. Foresight8. Stewardship9. Growth10. Building Community11. Calling12. Nurturing the Spirit-JOY!

Five keys for servant leaders to help Bar Association members become successful

and value their experiences and opportunities:

1. Make the vision real- let them know what is to be done and WHY?

2. Show associates how IT can be done effectively and the outcomes for them, the organization and the community

3. Let them try4. Observe performance and coach, coach, coach5. Praise progress, praise the efforts of others and if needed

redirect their efforts

It’s Your Choice!

Servant-leaders use their power to develop others; they build organizations through developing the full potential of others.

Servant-Leaders

Autocratic self-seeking leaders use their power to control others.

Autocratic Leaders

Different Preferences

Servant-leaders prefer inspirational and transformational power, because they seek to influence and transform themselves and others.

Servant-Leaders

Autocratic self-seeking leaders prefer positional, political, and coercive powers, because to rule with unquestioned authority, they need to control others.

Autocratic Leaders

Different Orientation

Servant-leaders are sensitive to individual and situational needs because they exist to serve others; therefore, they are relation-oriented and situational.

Servant-Leaders

Autocratic self-seeking leaders are only concerned about their own authority and power, and they demand blind obedience from everyone regardless of members’ and situational needs; therefore, they are task-oriented and directional.

Autocratic Leaders

Different Levels of Skill

Servant-leadership requires a higher level of leadership skills and abilities because it takes a lot of (a) interpersonal skills, and (b) positive inner qualities to inspire and influence others.

Servant-LeadersAutocratic self-seeking leaders only need two sets of primitive skills to succeed: (a) demonstrate unquestionable loyalty and obedience to their friends/personal cadre of supporters, and (2) use coercive power to enforce obedience and conformity from others.

Autocratic Leaders

Different Attitudes Toward Vulnerability

Servant-leaders are willing to risk making themselves vulnerable by trusting and empowering others.

Servant-Leaders

Autocratic self-seeking leaders, on the other hand, are afraid of vulnerability; that’s why they will do anything to hold on to power and keep others under control.

Autocratic Leaders

Different Attitudes Toward Vulnerability

Servant-leaders view themselves as servants and stewards; therefore, they voluntarily humble themselves in order to serve others.

Servant-Leaders

Autocratic self-seeking leaders are only interested in feeding their own ego; therefore, they always blame others for failure and claim credit for success.

Autocratic Leaders

THE BEST ADVICE FOR SERVANT LEADERS

BE BRAVE & BE KIND

SERVANT LEADERS BUILD COMMUNITY

What is community?The concept of community is based on how people gather around shared interests or location to give and take mutually. This has not always applied to business.Community-building is about building trust and conveying authenticity. People WANT to participate in a community and draw value from it. A percentage of Bar Association members who find value in their membership will ask how they can go deeper into the “community”.

The Servant Leader Must Find Ways To…

INSPIRE MEMBERS

INVOLVE MEMBERS

EMPOWER MEMBERS

The Servant Leader Creates An Environment That

Encourages…

• COMMITMENT• INNOVATION• COOPERATION

LET’S TALK ABOUT POWER

POWER???

FOCUSINSPIRATIONAL/TRANSFORMATIONAL POWER

Effective Servant Leaders would do well to focus on the development of INSPIRATIONAL and TRANSFORMATIONAL POWER!

TRANSFORMATIONAL POWER

Servant LeadersLift Others Up

INSPIRATIONAL POWER

CHALLENGE TO BAR LEADERS

SERVANT LEADERS GROW

YOUR JOURNEY TOWARD SERVANT LEADNERSHIP TRANSFORMATION IS A PROCESS

• Add your first bull• Add your second • Add your third bul

SERVANT LEADERSNURTURE THE SPIRIT-

SPREAD JOY