servercentral recover anywhere service - dataspan - final

SERVERCENTRAL

RECOVER ANYWHERE MANAGED BACKUP SERVICE 2018

RECOVERANYWHEREMANAGED BACKUP SERVICESEPTEMBER 2018HTTPS://WWW.SERVERCENTRAL.COM/RECOVER-ANYWHERE/

SERVERCENTRAL


QUICK INTRO

Since 2000, ServerCentral has provided cloud, disaster recovery, managed services and colocation

solutions for leading companies around the world including:

KEY FACTS

• FOUNDED: 2000

• STATUS: PRIVATE / PROFITABLE

• EMPLOYEES: 120+

• DATA CENTERS: 8

• CLOUD AVAILABILITY ZONES: 4

• NETWORK POPS: 50+

• SUPPORT RESPONSE TIME: 15 MINUTES

SERVERCENTRAL


WHAT WE OFFER

CLOUD PRIVATE, SHARED, HYBRID A flexible, scalable, and secure suite of managed cloud services built on shared or private infrastructure to meet each customer’s specific needs, including direct connections to leading public cloud platforms including AWS & Azure.

AWS MANAGED PUBLIC CLOUD A flexible, scalable and secure suite of managed cloud services built on top of AWS’ industry-leading platform to meet each customer’s specific needs, including direct connections to your non-cloud infrastructure.

DRAAS BUSINESS CONTINUITY A combination of automated protection of virtual machines, a managed service to coordinate the ongoing real-time replica- tion of data between two sites, managed failover testing on a regular basis, and managed failover & failback in the event of a declared disaster.

COLOCATION CONNECTIVITY CENTRIC Premium data center space, network connectivity, and security services power the operation of IT infrastructure requiring maximum uptime and availability including direct connections to leading public cloud platforms including AWS & Azure.

0%

25%

50%

75%

100%

Year 1 Year 2 Year 3 Year 4 Year 5

5%5%5%5%5%

70%

45%30%

10%5%

25%

50%65%

85%90%

SERVERCENTRAL


IT INVESTMENTONCE A CLOUD DECISION HAS BEEN MADE

Sources: 451 Research, ServerCentral, Turing Group

• Colocation / On-Prem Infrastructure & Application Investment

• Cloud Infrastructure & Application Investment

• Disaster Recovery / Business Continuity Investment

• IT Availability & Innovation

0%

25%

50%

75%

100%

Year 1 Year 2 Year 3 Year 4 Year 5

5%5%5%5%5%

70%

45%30%

10%5%

25%

50%65%

85%90%

SERVERCENTRAL


IT INVESTMENTONCE A CLOUD DECISION HAS BEEN MADE

Sources: 451 Research, ServerCentral, Turing Group

10%

20%

30%

40%

50%

60%

70%

80%

90%

20%

30%

45%

60%

80%

• Colocation / On-Prem Infrastructure & Application Investment

• Cloud Infrastructure & Application Investment

• Disaster Recovery / Business Continuity Investment

• IT Availability & Innovation

SERVERCENTRAL


IT INVESTMENT FLEXIBILITYDELIVERING A UNIQUE CAPABILITY FOR YOUR CUSTOMERS

■ Your customer’s industry, competition, business, IT and financial needs will change■ Traditional IT service agreements do not support this reality■ ServerCentral enables your customers to shift their infrastructure spend between

colocation, cloud, DR and managed services- Transition as needed, at any time

■ ServerCentral is the only company that offers this flexibility

■ Why? The world is not static. Your customers’ key partners shouldn’t be, either

SERVERCENTRAL


WHY WORK WITH

SERVERCENTRAL


■ Recurring Revenue (Income) - Commissions on a monthly basis for the life

of the client, not just for the initial contract term and first renewal

■ Dedicated Channel Team - Sales, marketing and technical resources to

ensure that everything you need is addressed in a timely manner

■ Cloud Services - Deliver public, private and hybrid cloud

services without having to build your own

■ Expand Customer Relationship - You maintain the customer relationship while

we provide the support necessary to grow your business

■ Leverage Your Services - Integrate your professional services with our

solutions for a comprehensive platform - allowing you to shine

■ Expand Service Delivery - Unrestricted access to solutions & experts that

expand your service capabilities worldwide

BENEFITSCOMPREHENSIVE SUPPORT THROUGHOUT THE SALES CYCLE AND CUSTOMER LIFECYCLE

SERVERCENTRAL


$0

$2,500

$5,000

$7,500

$10,000

Year 1 Year 2 Year 3

$9,920

$6,944

$3,968$2,976$2,976

$3,968

CUSTOMER LTVRECURRING REVENUE FOR HIGH-DEMAND & HIGH-VALUE SERVICES

•Annual Recurring Revenue

•Cumulative Lifetime Value

Recover Anywhere$1,240 MRC

SERVERCENTRAL


Cloud$4,375 MRC

$0

$10,000

$20,000

$30,000

$40,000


$35,000

$24,500

$14,000$10,500$10,500

$14,000




SERVERCENTRAL


Enterprise$48,000 MRC

$0

$100,000

$200,000

$300,000

$400,000


$384,000

$268,800

$153,600$115,200$115,200

$153,600




SERVERCENTRAL


■ Visit: servercentral.com/partners■ Email: [email protected]■ Contact: David Shaur, Channel Manager at

[email protected] or 312-268-9257

■ Upon deal registration dedicated sales, marketing and technical resources will be assigned to support you throughout the process

DEAL REGISTRATIONWORKING TOGETHER THROUGHOUT THE CUSTOMER LIFECYCLE

SERVERCENTRAL


BACKUP & DR SOLUTIONS

SERVERCENTRAL


BUSINESS CONTINUITY CONTINUUM…FROM SIMPLE BACKUPS TO COMPREHENSIVE BC/DR SERVICES

CLOUD CONNECT RECOVER ANYWHERE DISASTER RECOVERYAS A SERVICE

SERVERCENTRAL


VEEAM CLOUD CONNECTWHAT IS IT?

■ Veeam® Cloud Connect (VCC) makes it easy for Veeam customers to extend their backup infrastructure to the cloud

■ Your customers simply click “Add Service Provider” and enter the ServerCentral credentials you’ve given them

■ Their cloud repositories appear in their backup infrastructure■ Total setup time: 10 minutes

CLOUD CONNECT

SERVERCENTRAL


VEEAM CLOUD CONNECTSELLING FEATURES

■ Easy setup & integration - 10 minutes■ Expert 24/7/365 support■ High-Availability, High-Performance targets■ 100% Availability SLAs

CLOUD CONNECT

SERVERCENTRAL


VEEAM CLOUD CONNECTPRICING

$50 / TB / Mo.CLOUD CONNECT

Includes up to 4 VMs per TB of data. Additional VMs are available.

SERVERCENTRAL


Network ConnectivityCustomer Premise ServerCentral

Data Center(s)

ServerCentral Managed Services

VM VM

VMware

Virtual Server & Physical ServerInfrastructure

Production Storage

Primary Backup Storage

CloudLinkGateway

Encrypted Connection

Cloud Repository

• Public Internet • Options for Private

Circuits• SSL Encryption• WAN Acceleration

(optional)

SERVERCENTRAL


VCC IS IDEAL FOR…TARGET CUSTOMERS

■ Businesses that are already using Veeam but don’t have off-site backups

■ Businesses that want to know their data is not only backed up but also recoverable

CLOUD CONNECT

SERVERCENTRAL


SUCCESS

SERVERCENTRAL


BUSINESS TO DATEJOINT CUSTOMER

■ Need - A simple offsite solution for their Veeam backups

■ Solution - ServerCentral sent Eliza Corp external drives and walked the

Eliza Corp. staff through the process of seeding their data - Once we received the full drives, we deployed their VCC

solution and it’s been up and running ever since■ Financials

- MRC: $1,980 / Commission: $4,752 per year

SERVERCENTRAL


BUSINESS TO DATEPIPELINE OPPORTUNITY

■ Need - A simple, offsite solution for their Veeam backups

■ Solution - Architecture design is taking place right now with a target

project close in mid-September, per client requirements■ Est. Financials

- MRC: $7,150 / Commission: $17,160 per year

SERVERCENTRAL


INCENTIVE PROGRAMQ4 2018

■ One month of the monthly recurring charge (MRC)- For each deal opened in Q4’2018 and closed by the end of

Q1’2019, with a contract term for 36 months or greater■ Not limited to VCC

- If there are other services added to the solution, you will make more money

■ ServerCentral will will also pay you a percentage of the MRC each and every month that the client remains under contract with us.

$

SERVERCENTRAL


PROOF

“Terry RowinskiP R E S I D E N T

H E A L T H P A Y M E N T S Y S T E M S

Health Payment Systems (HPS) offers a fully outsourced technology and services solution set that

delivers an enhanced consumer experience that no one else offers today in healthcare. Headquartered in

Milwaukee, WI , the HPS solution set includes “one statement, one payment and one place to call” for the

consumer to access all of their providers’ claim data and payment options.

We are experts in healthcare payment and billing processes. We are experts in understanding the payer, provider and customer requirements and expectations for billing and support. We are not experts in architecting, deploying, managing, scaling and supporting mission critical IT infrastructure. This is where we turned to ServerCentral.

SERVERCENTRAL


SERVERCENTRAL


Barry FlynnI T M A N A G E R

C O A S T A L H E A L T H D I S T R I C T

The Georgia Department of Public Health, Coastal Health District is a collection of public health

departments in the state of Georgia. It serves the people of eight local counties through preventing

illness and injury, promoting healthy behaviors, and preparing for and responding to natural disasters.

“We were very lucky to have found ServerCentral. We are treated with such tremendous attention and professionalism. We needed a complete way to deliver continuity of system operation and patient care, and ServerCentral delivered. The support and insight in developing our new architecture and defining and testing our comprehensive disaster recovery plans has been fantastic.

“Jason MarlinD i r e c t o r o f T e c h n o l o g y

A R S T E C H N I C A

At Ars Technica—the name is Latin-derived for the "art of technology"—we specialize in news and

reviews, analysis of technology trends, and expert advice on topics ranging from the most fundamental

aspects of technology to the many ways technology is helping us discover our world. We work for the reader who not only needs to keep up on technology, but is

passionate about it.

We knew we wanted to— needed to—do a high availability infrastructure, but had no idea how to approach it. ServerCentral helped us design the right solution.

Instead of pushing us toward the most expensive equipment, ServerCentral’s team was tremendously helpful with arriving at a solution at the cost that we wanted. We hadn’t even considered managed network storage for our VMs until ServerCentral’s engineers suggested it.

SERVERCENTRAL


SERVERCENTRAL


TALKING ABOUT MANAGED BACKUP

SERVERCENTRAL


CRITICAL BUSINESS PROCESSBACKUPS ARE NOT AN INSURANCE POLICY

Backup96% of organizations backup data, files and applications on

a regular basis

Recover94% of organizations don’t

think they will need to recover it this year

Wrong86% of these organizations will be wrong, and it will be more

expensive than a backup strategy

Sources: 451 Research, Gartner, IDC

SERVERCENTRAL


RISKBACKUPS ARE NOT AN INSURANCE POLICY

•107 minutes Average downtime for an event

•$7,900 / minute Average dollars lost per minute

•845,300 Average dollars lost per event

•60% Disaster events caused by people

Sources: 451 Research, Gartner, IDC, SBA, Ponemon Institute

SERVERCENTRAL


BACKUPS ARE NOT AN INSURANCE POLICYTHEY ARE A CRITICAL BUSINESS PROCESS

SERVERCENTRAL


Applications Recovery

Email < 10 min.

Document Management 24+ hrs.

CRM & ERP < 1 hr.

Analytics & BI < 1 hr.

eCommerce < 10 min.

Develop Environments 8 - 24 hrs.

Security / Compliance < 8 hrs.

ALL APPS AREN’T EQUALWHAT MATTERS MOST TO YOUR ORGANIZATION?

SERVERCENTRAL


DISCOVERY QUESTIONSDELIVERING VALUE AT EVERY STEP OF THE CUSTOMER ENGAGEMENT

■ Which applications are critical for your business to run?■ Which applications bring in revenue for your company?■ Do you have a data retention policy or backup strategy in place today? ■ Which applications / data / infrastructure are you backing up today? ■ How much data are you backing up today (GB or TB, # of VMs, etc.)? ■ How frequently do these backups take place? ■ Which applications, data and services have priority SLAs for backups? ■ Are these backups done in a single location or across multiple locations? ■ Are you using any cloud storage providers to store your backups today, like AWS S3, Google, Azure, etc.? ■ Do you have any legal, regulatory or compliance requirements for maintaining or indexing backups? ■ What are your current encryption requirements? ■ What are your current RTO/RPO SLAs and objectives?

SERVERCENTRAL


ADDITIONAL RESOURCESEVERYTHING YOU NEED TO SUCCEED

■ https://www.servercentral.com/partners/

■ David Shaur, Channel Manager- e: [email protected] v: +1 (312) 268-9257

■ Carli Coleman, Director of Marketing- e: [email protected] v: +1 (312) 268-9205

■ Derek Myronuk, Account Executive- e: [email protected] v: +1 (312) 268-9204

SERVERCENTRAL


QUESTIONS?

SERVERCENTRAL


THANK YOU!

SERVERCENTRAL


RECOVERANYWHEREMANAGED BACKUP SERVICESEPTEMBER 2018HTTPS://WWW.SERVERCENTRAL.COM/RECOVER-ANYWHERE/

servercentral recover anywhere service - dataspan - final

Documents