service design network- sensory design meetup
TRANSCRIPT
Yes, but ........?
@acuity_design
Sensory Designfor Service Design UK
@acuity_design
Yes, but ...who?
@acuity_design
Alastair Somerville
Accessible & sensory design
Museums and galleries@acuity_desi
gn
Yes, but ...why?
@acuity_design
Creating touchpoints is still provider biased.
Think of how user seeks and creates meaning in their journey
@acuity_design
Yes, but ...what?
@acuity_design
Perform sensory audits to understand places and how they
affect people in multimodal ways
The journey is both seeking & avoiding experiences
@acuity_design
Yes, but ...how?
@acuity_design
Use Occupational Therapy ideas of understanding conscious and
unconscious sensory needs
Understand accessibility is sensory personalisation
@acuity_design
Yes, but ...when?
@acuity_design
Use accessibility frameworks to create personalised sensory
experiences
Use time saved to observe and chat with users
@acuity_design
Yes, but ...more?
@acuity_design