service design network- sensory design meetup

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Yes, but ........ ? @acuity_des ign

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Page 1: Service Design Network-  Sensory Design meetup

Yes, but ........?

@acuity_design

Page 2: Service Design Network-  Sensory Design meetup

Sensory Designfor Service Design UK

@acuity_design

Page 3: Service Design Network-  Sensory Design meetup

Yes, but ...who?

@acuity_design

Page 4: Service Design Network-  Sensory Design meetup

Alastair Somerville

Accessible & sensory design

Museums and galleries@acuity_desi

gn

Page 5: Service Design Network-  Sensory Design meetup

Yes, but ...why?

@acuity_design

Page 6: Service Design Network-  Sensory Design meetup

Creating touchpoints is still provider biased.

Think of how user seeks and creates meaning in their journey

@acuity_design

Page 7: Service Design Network-  Sensory Design meetup

Yes, but ...what?

@acuity_design

Page 8: Service Design Network-  Sensory Design meetup

Perform sensory audits to understand places and how they

affect people in multimodal ways

The journey is both seeking & avoiding experiences

@acuity_design

Page 9: Service Design Network-  Sensory Design meetup

Yes, but ...how?

@acuity_design

Page 10: Service Design Network-  Sensory Design meetup

Use Occupational Therapy ideas of understanding conscious and

unconscious sensory needs

Understand accessibility is sensory personalisation

@acuity_design

Page 11: Service Design Network-  Sensory Design meetup

Yes, but ...when?

@acuity_design

Page 12: Service Design Network-  Sensory Design meetup

Use accessibility frameworks to create personalised sensory

experiences

Use time saved to observe and chat with users

@acuity_design

Page 13: Service Design Network-  Sensory Design meetup

Yes, but ...more?

@acuity_design

Page 14: Service Design Network-  Sensory Design meetup

Ask on Twitter

Go to sensoryUX.com

@acuity_design