setting aside the burdens of the past

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Setting aside the burdens of the past The possibilities of technology-driven change in Australia Centre for the Edge February 2014

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The Shift Index was created as a tool to help us understand if the rapid pace and increasing uncertainty we feel in the business and social spheres is real, or if it is just an illusion created by the always-on environment we live. (This is a bit like how nationalised news brings us stories of shootings in other regions leading us to think that crime has increased, when in actual fact crime has been decreasing.) As we say in the report: The world is changing faster than ever. However, we can only respond to and manage a change if we can measure and understand it. If we want to respond as a community, then we need to find a way to quantify the change. We need to ask ourselves whether the perceived change is real, and if it is, how we can capitalise on it. The short answer is that the world is definitely changing and that Australia, Australians and Australian businesses are successfully adapting to the changes. We can’t, however, rest on our laurels as the drivers of change are still present and it doesn’t look like they will dissipate for some time.

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Page 1: Setting aside the burdens of the past

Setting aside the burdensof the pastThe possibilities oftechnology-drivenchange in Australia

Centre for the EdgeFebruary 2014

Page 2: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.2

What is the Shift Index

The driver for the Shift Index

To determine if the incredible pace of

change and the turmoil in the market

today is real, or simply a perception

brought on by our hyper-connected,

always-on environment.

The Hypothesis

• Relentless improvement in technology

is slashing the cost of communication

and data processing.

• This is creating knowledge flows that

are changing the balance of power in

the market.

• Astute individuals and firms are using

these knowledge flows to improve

their performance.

• The result is the creation of new

winners, and the elimination of firms

that are unable to adapt.

The Method

The Shift Index is constructed from from

three sub-indices:

• The Foundation Index, the lead

indicator, which measures the

improvement, penetration and

regulation of computing and mobile

technology.

• The Flow Index, which measures the

resulting increase in knowledge flows.

• The Impact Index, the lagging

indicator, which measures that the

impact on the people, firms, and the

market as a whole.

This approach is based on the

framework developed for the US Shift

Index.

Page 3: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.3

Key Findings

Business is more intense

The Shift Index shows that the change

in the Australian market has been

measurable and significant.

• Competitive Intensity of the

Australian market has increased 34%

since 2000

• Stock Price Volatility has increased

an average of 1.1% per year over

the last 23 years

The development of ubiquitous mobile

and global communications networks

has driven the Australian market to

become both measurably more

competitive and measurably more

turbulent than ever before.

The balance of power is changing

The change is driven by one of the

highest adoption rates for networked

and mobile telecommunications, and

social media, in the world.

• Local consumers’ rapid adoption of

social media and mobile technology is

tipping the balance of power in

their favour

• Improvements in global

communications and logistics

networks, that allow anyone from

anywhere to compete for

everything

Adapt or die

The change is creating new winners and

losers.

• The gap in financial performance

between the top and bottom firms is

increasing

• The gap in salaries between creative

individuals (engineers, designers…)

and others is increasing

Companies that cannot adapt are

being eliminated from the market at an

increasing rate.

Page 4: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.4

For more information…

Peter Williams

Chief Edge Officer,Deloitte Center for the Edge

Tel : +61 3 9671 7629 [email protected]

The full report Contact us

Robert Hillard

National Leader, Technology Consulting Tel : +61 3 9671 7971 [email protected]

Peter Evans-Greenwood

Fellow, Centre for the Edge

Tel : +61 439 327 793 [email protected]

View the report at bit.ly/1mudcKc

Page 5: Setting aside the burdens of the past

The evidence

Page 6: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.6

The Shift Index

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110

50

100

150

200

250

Foundation Index Linear (Foundation Index)Flow Index Linear (Flow Index)Impact Index Linear (Impact Index)

Australia’s digital infrastructure has seen rapid development,

increasing the flow of information and capital, and changing the

structure of our economy as a result.

Page 7: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.7

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

0

0.05

0.1

0.15

0.2

0.25

0.3

0.35

0.4

0.45

Australia US

Competitive IntensityHerfindahl–Hirschman Index (HHI) for Australia and the US

(down is more competitive). Australia continues to trend toward

the same level of competitive intensity as the US,

as the Australian market grows.

Page 8: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.8

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

0

0.2

0.4

0.6

0.8

1

1.2

Stock Price VolatilityShort-term stock price volatility (standard deviation in stock

prices over the year) is increasing as firms find it more

challenging to maintain a competitive advantage.

Page 9: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.9

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

0

0.2

0.4

0.6

0.8

1

1.2

1.4

Mo

bil

e su

bsc

rip

tio

ns

per

in

div

idu

alMobile penetration

Australian consumers’ tendency to have multiple accounts per capita (one person

owning a phone and a 3G-connected tablet, for example) and use mobiles to

communicate with devices (such as drinks machines that send an SMS to the

supplier when they need to be refilled) accounts for the adoption rate of over

100%.

Page 10: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.10

Wireless Activity

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110

20

40

60

80

100

120

140

160

Min

ute

s o

f U

se

Captures the increasing flow of information between

individuals (rather than between locations) via the total

number of wireless minutes used in Australia per year.

Page 11: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.11

Social Media Activity

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

0

5

10

15

20

25

30

35

40

The number of minutes Internet users spend on

social media websites relative to the total

minutes they spend on the Internet generally.

Page 12: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.12

Net-Bohemian Score

1971 1976 1981 1986 1991 1996 2001 2006 2011-40

-35

-30

-25

-20

-15

-10

-5

0

Shows that the relative proportion (% creative population -

% industrial population) of Australian’s with creative

professions (engineers, designers…) has steadily

increased over time.

Page 13: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.13

ROA Performance Gap

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

Australia Linear (Australia) US

Other than for the period from 1997–2000, covering the dot-

com crash and the investment bubble leading up to it, Australia

has had consistently larger ROA performance gap than the US.

The gap between winners and losers is increasing.

Page 14: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.14

ROA PerformanceTop & Bottom Quartile

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

-50%

-40%

-30%

-20%

-10%

0%

10%

Australia Top Quartile Linear (Australia Top Quartile)Australia Bottom Quartile Linear (Australia Bottom Quartile)

The gap in ROA performance between the top and bottom

quartile is increasing. The top performing companies in

Australia are consistently delivering ~10% return on

assets, while the bottom performing companies are being

cleared from the market.

Page 15: Setting aside the burdens of the past

Copyright © 2014 Deloitte. All rights reserved.15

Returns to Talent

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

0

5000

10000

15000

20000

25000

Australia Linear (Australia)

We are seeing increased returns to the creative professionals

who are best positioned to leverage increased knowledge flows

and create additional value in the gap in compensation between

creative professions and other professions.

Page 16: Setting aside the burdens of the past