share2012 - innovation games for sharepoint requirements gathering
DESCRIPTION
Innovation Games for SharePoint Requirements GatheringTRANSCRIPT
Produced by: Supported by: Platinum Partner: Gold Partner: Premier Partner:
Ant Clay (UK)
Workshop: Innovation Games for SharePoint Requirements
Share The SharePoint Conference for Business Users
Share The SharePoint Conference for Business Users
HOUSEKEEPING
Stuff to remember on site and in workshop
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CONVERSATIONS
Let’s talk, working through your scenarios etc...
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GROUP INTRODUCTIONS
Let’s Play “Low-Tech Social Network”
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OVERVIEW
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Share The SharePoint Conference for Business Users
scary-but-true story
so why is it like this?
the celery effect..
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Share The SharePoint Conference for Business Users
SharePoint knows nothing…
Share The SharePoint Conference for Business Users
tech features not outcomes
It’s Not Technology Problem
I don’t see a tech problem
we need a different view
Cynefin framework
Created by Dave Snowden
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WHERE ARE REQUIREMENTS?
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customer engagement?
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TEMPLATE
Blank
time for serious games?
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• Structured
– Rules, but often no winners
• Purposeful
– Definite outcome
• Time-bound
– By definition, a time boxed exercise
WHY DO THEY WORK?
All of which can simplify decision-making and generate new insights.
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• Participatory
– Success depends on everyone
participating
• Egalitarian
– Everyone has an equal opportunity
to participate
WHY DO THEY WORK?
All of which can simplify decision-making and generate new insights.
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SERIOUS GAMES SPAN
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• Gamification – Foursquare, LinkedIn, Stack Overflow – Tesco Clubcard – Xbox Live, Ribbon Hero
• Serious Games – Do work – For serious customer insight – Actionable insights and results
COMPARISON
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A B
Open Explore Close
GAME DESIGN
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www.slideshare.net/TomGrantForr/serious-games-help-teams-solve-tough-problems-engage-customers-differently
Gamification Goal = provide ongoing motivation
Brainstorming Too unstructured
Simulation Goal = prediction
eLearning Only goal = training
Role-playing Close, but lots more prep needed
SERIOUS GAMES AREN’T
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WHERE THEY COME FROM
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WHO USES THEM?
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WHY IS THIS RELEVANT?
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Let’s play “Sailboat”
CURRENT SITUATION
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BREAK TIME Back in 30 minutes
Share The SharePoint Conference for Business Users
Let’s play “Hot Tub”
INNOVATION
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Let’s play “Start your Non-SharePoint Day”
OPPORTUNITIES
Let’s Play “Product Box”
FACILITATING REQUIREMENTS
LUNCH TIME
Let’s Play “Requirements Rainbow”
REQUIREMENT ALIGNMENT
BREAK TIME
Back in 15 minutes
Let’s Play “Buy a Feature”
FEATURE PRIORITIZATION
reflection…
Analysis is broken!
We don’t know what we don’t know
Insights always trump questionnaires
Requirements aren’t tech features
Serious Games are Serious Fun!
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any questions…
Produced by: Supported by: Platinum Partner: Gold Partner: Premier Partner: