Sharepoint: Transition from dev to support

Are the deaf leading the blind?

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Sharepoint: Transition from dev to support

What the customer really needed

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Sharepoint: Transition from dev to support

What operations installedHow the programmer wrote it How it was supported

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Case #1: Assumption is the mother of all screw ups

• Assumption: Client to delete all teamsites at migration

• Did i verify it?• Result: site went down due to search

engieoverloading Sharepoint

Sharepoint: Transition from dev to support

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Case #2: Prepare for the worst

• Do you throw your artifacts over the wall?• Or are you actually scripting deployment?• Script & program defensively• Ask for feedback

Sharepoint: Transition from dev to support

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Case #3: The misinformed consultant

• You make mistakes every single day• When eating an elephant take one bite at a time

Sharepoint: Transition from dev to support

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How to avoid a Sharepoint Deployment Nightmare

• Verify• Educate yourself• Communicate• Know yourself

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• Follow me: www.twitter.com/rbethleh• Blog: www.tsunami.nl/sharepoint• Inspiration: www.dotnetrocks.com • Inspiration: www.projectcartoon.com