sharing services “there when you need us most” safe-d conference january 15-17, 2015
TRANSCRIPT
Sharing Services
“There When You Need Us Most”
Safe-D ConferenceJanuary 15-17, 2015
Sharing ServicesLarry Hull, President ESD #4
• What is the best use of our funding ? (ad valorem and sales taxes)
• How can we improve the emergency services?
Service AreaWestern Comal County
ESD #4 – Fire (north)ESD #5 – Fire (south)ESD #1 - Ambulance
216 square miles
How Big Is 216 Square Miles?
Our 216 square mile area is:• 1/4 the size of Rhode Island• 9 and a half times larger than Manhattan,
NY (22.7 square miles)• Almost the size of New York City (3/4 of it)
over half the size of Dallas, TX (385 sq. mi)• Larger than Ft. Worth, TX• Two times larger than Las Vegas, NV• Larger than New Orleans, LA
Strategic PlanningBen Appleby, Community Volunteer
• ESD1 – 2 member• ESD4 – 2 members• ESD5 – 2 members• Goals & Objectives
Developed
Strategic Priorities
Litmus Test
Call DataSeptember 1, 2012 to February 28, 2013
Combined Fire & EMS Calls 933 CFS
EMS Calls - 865
Fire Calls were 7% of volume
EMS volume was 12:1
Combined Fractile Response 66%
Objective
In 90% of Priority One calls: State of the art emergency resource Highly trained professionals Within 10 minutes of the call for help
Coordinated System of CareCentral Station Bulverde Fire Department
North StationPuter Creek
Interlocal Agreement
• How to manage the operations• Review financial situation
Emergency Services Council
• Standardized Financial Statements• Assist in Budgeting• 5 Year Planning• Capital Expenditures– Rolling Equipment– Real Estate
Equipment Needs Schedule
Service Provider’s ViewpointSharing Services
• Requires flexibility by all parties– Budget– Organizational Chart
• Process that is constantly evolving– Decision making grace– “Single-minded” focus– Keep open mind
9 Month Status Report
• Response Times– Significant improvement in Fire apparatus– 2013 Fractile 61.59%, 2014 - 75.59%
• Resource Deployment– Met or exceeded NFPA 1720 Standards on 80% of
structure fire responses in 2014– Standards not met in 2013
9 Month Status Report
• Readiness of Personnel– 6% of EMS personnel were dual certified prior to
merger; 90% of field staff dual certified– Direct impact to achieving NFPA 1720
• Revenues Increased– 34% increase in standby revenues– Reduction in billing service fees by 2% and increase in
collections generated a $50,000 credit for 2014– Reduced some expenses by eliminating duplication of
services and deployment model
Questions?
Where can I get a copy of this presentation?• myccesd.com• bsb911.com
Larry Hull – [email protected]