shining light on the successes of the public workforce system highlights from state wia reports...

Shining Light on the Successes of the Shining Light on the Successes of the Public Workforce SystemPublic Workforce System

Highlights from State WIA ReportsHighlights from State WIA Reports

National Association of State Liaisons for Workforce National Association of State Liaisons for Workforce Development PartnershipsDevelopment Partnerships

National Association of State Workforce Board Chairs Winter National Association of State Workforce Board Chairs Winter Meetings and Workforce Development SymposiumMeetings and Workforce Development Symposium

L’Enfant Plaza Hotel, Washington, DCL’Enfant Plaza Hotel, Washington, DCJanuary 22-25, 2007January 22-25, 2007

Katy Cashen Katy Cashen NGA Center for Best PracticesNGA Center for Best Practices

State WIA Annual Reports—NarrativeState WIA Annual Reports—Narrative

The narrative portion of the Annual Report The narrative portion of the Annual Report is an open format that is similar to a is an open format that is similar to a "Report to Stockholders." "Report to Stockholders."

Narrative portions of the Annual Report Narrative portions of the Annual Report can be used to highlight the creative and can be used to highlight the creative and innovative state, regional and local innovative state, regional and local initiatives underway in states. initiatives underway in states.

Major ThemesMajor Themes

Workforce Development and Economic Workforce Development and Economic Development Partnerships and Focus on Development Partnerships and Focus on High GrowthHigh Growth

State Board Priorities/State Restructuring State Board Priorities/State Restructuring and Cost-Effectiveness/Return on and Cost-Effectiveness/Return on Investment HighlightsInvestment Highlights

Industry/Sector-Based TrainingIndustry/Sector-Based Training

Major Themes (Con’t)Major Themes (Con’t)

Business Focus (Includes Regional Business Focus (Includes Regional examples)examples)

Youth InitiativesYouth Initiatives

Initiatives focused on Individuals with Initiatives focused on Individuals with Barriers/Low-Income (includes Work Barriers/Low-Income (includes Work Readiness/Career Readiness Credentialing)Readiness/Career Readiness Credentialing)

Specific ExamplesSpecific Examples

Workforce Development and Workforce Development and Economic Development Partnerships Economic Development Partnerships and Focus on High Growthand Focus on High Growth• ColoradoColorado Formula for Success—Partnership, Formula for Success—Partnership,

Talent Development and Economic Talent Development and Economic Transformation.Transformation.

• IowaIowa State WIB placed special emphasis on State WIB placed special emphasis on the role of workforce development and the role of workforce development and economic development and better coordination economic development and better coordination of these two entities.of these two entities.


Workforce Development and Workforce Development and Economic Development Partnerships Economic Development Partnerships and Focus on High Growthand Focus on High Growth• NebraskaNebraska’s Vision is a “dynamic, demand-driven ’s Vision is a “dynamic, demand-driven

workforce development system that fully integrates workforce development system that fully integrates multiple partner services.multiple partner services.

• OklahomaOklahoma’s Governor’s Council puts emphasis on ’s Governor’s Council puts emphasis on collaboration and alignment of workforce and economic collaboration and alignment of workforce and economic development efforts.development efforts.

• TennesseeTennessee State WIB’s Five guiding principles: 1) State WIB’s Five guiding principles: 1) Workforce Development = Economic Development; 2) Workforce Development = Economic Development; 2) Customer Focused Performance Based System; 3) Customer Focused Performance Based System; 3) Integrated, Seamless, Cost Effective, Competitive, and Integrated, Seamless, Cost Effective, Competitive, and Responsible; 4) Utilization of Career Centers; and, 5) Responsible; 4) Utilization of Career Centers; and, 5) Demand Driven.Demand Driven.


Workforce Development and Workforce Development and Economic Development Partnerships Economic Development Partnerships and Focus on High Growthand Focus on High Growth• TennesseeTennessee State WIB’s Five guiding State WIB’s Five guiding

principles: 1) Workforce Development = principles: 1) Workforce Development = Economic Development; 2) Customer Focused Economic Development; 2) Customer Focused Performance Based System; 3) Integrated, Performance Based System; 3) Integrated, Seamless, Cost Effective, Competitive, and Seamless, Cost Effective, Competitive, and Responsible; 4) Utilization of Career Centers; Responsible; 4) Utilization of Career Centers; and, 5) Demand Driven.and, 5) Demand Driven.


State Board Priorities/State State Board Priorities/State Restructuring and Cost-Restructuring and Cost-Effectiveness/Return on Investment Effectiveness/Return on Investment HighlightsHighlights• ArkansasArkansas State WIB and System were State WIB and System were

provided with Governor’s Six Priority Areas: provided with Governor’s Six Priority Areas: High Growth Initiative, Mature Worker High Growth Initiative, Mature Worker Initiative, Career Pathways Initiative, Limited Initiative, Career Pathways Initiative, Limited English Proficiency (LEP) Initiative, Youth English Proficiency (LEP) Initiative, Youth Initiative, and Persons with Disabilities Initiative, and Persons with Disabilities Initiative.Initiative.

• IdahoIdaho took on a major restructuring and took on a major restructuring and reduction of local workforce investment areas reduction of local workforce investment areas from six to two. from six to two.


State Board Priorities/State Restructuring State Board Priorities/State Restructuring and Cost-Effectiveness/Return on and Cost-Effectiveness/Return on Investment HighlightsInvestment Highlights• MichiganMichigan reported on key program reported on key program

performance measures and provided a performance measures and provided a summary of the cost effectiveness of the WIA summary of the cost effectiveness of the WIA programs. programs.

• MississippiMississippi highlighted work of system during highlighted work of system during Hurricane Katrina.Hurricane Katrina.

• MontanaMontana’s State WIB assessed the current ’s State WIB assessed the current workforce system for efficiencies and workforce system for efficiencies and accountability and decided to reallocate $1 accountability and decided to reallocate $1 million to assist customers rather than spend it million to assist customers rather than spend it on administrative overhead. on administrative overhead.


State Board Priorities/State State Board Priorities/State Restructuring and Cost-Restructuring and Cost-Effectiveness/Return on Investment Effectiveness/Return on Investment HighlightsHighlights• New HampshireNew Hampshire showcases “Year at a showcases “Year at a

Glance.” Includes 11 success stories from Glance.” Includes 11 success stories from customers (both business and jobseekers).customers (both business and jobseekers).

• New JerseyNew Jersey’s report highlighted the state’s ’s report highlighted the state’s “to-work” initiative and services and “to-work” initiative and services and partnerships within the One-Stop Career partnerships within the One-Stop Career Center System. Center System.


State Board Priorities/State State Board Priorities/State Restructuring and Cost-Restructuring and Cost-Effectiveness/Return on Investment Effectiveness/Return on Investment HighlightsHighlights• New YorkNew York’s State’s WIB highlights include: ’s State’s WIB highlights include:

Integrating One-Stop Career Center Services to Integrating One-Stop Career Center Services to Better Serve Persons with Disabilities; Better Serve Persons with Disabilities; Integration of WIA Title IIB and Wagner-Peyser Integration of WIA Title IIB and Wagner-Peyser One-Stop Services (functional alignment); One-One-Stop Services (functional alignment); One-Stop Center Quality Standards Project.Stop Center Quality Standards Project.

• North CarolinaNorth Carolina focused on services to focused on services to businesses and incumbent worker training businesses and incumbent worker training programs. programs.


State Board Priorities/State State Board Priorities/State Restructuring and Cost-Restructuring and Cost-Effectiveness/Return on Investment Effectiveness/Return on Investment HighlightsHighlights• The The PennsylvaniaPennsylvania report describes the state’s report describes the state’s

common measures reporting system initiative.common measures reporting system initiative.• Rhode IslandRhode Island State WIB approved six State WIB approved six

categories of priority funding areas: 1) categories of priority funding areas: 1) Workforce Improvement; 2) Workforce Workforce Improvement; 2) Workforce Expansion; 3) Partnership Building; 4) Youth Expansion; 3) Partnership Building; 4) Youth Strategies; 5) Strategic Initiatives; 6) RI Jobs Strategies; 5) Strategic Initiatives; 6) RI Jobs Training Tax Credit. Training Tax Credit.


State Board Priorities/State State Board Priorities/State Restructuring and Cost-Restructuring and Cost-Effectiveness/Return on Investment Effectiveness/Return on Investment HighlightsHighlights• TexasTexas provides “case studies” of how the provides “case studies” of how the

State has moved forward with its system State has moved forward with its system including the use of waivers. including the use of waivers.

• VermontVermont DOL is implementing its service DOL is implementing its service redesign initiative that has reduced some one-redesign initiative that has reduced some one-stop center office hours (due to funding cuts), stop center office hours (due to funding cuts), but implemented additional access points at but implemented additional access points at partner offices.partner offices.


State Board Priorities/State State Board Priorities/State Restructuring and Cost-Restructuring and Cost-Effectiveness/Return on Investment Effectiveness/Return on Investment HighlightsHighlights• VirginiaVirginia’s Workforce Investment System Goals ’s Workforce Investment System Goals

are to: Achieve greater integration and are to: Achieve greater integration and alignment; Promote excellence in the operation alignment; Promote excellence in the operation of all One-Stops and WIBs; Increase awareness, of all One-Stops and WIBs; Increase awareness, confidence and engagement of stakeholders in confidence and engagement of stakeholders in the WFD System; Develop a robust set of the WFD System; Develop a robust set of metrics and processes to effectively assess and metrics and processes to effectively assess and incent performance; and, Enhance the incent performance; and, Enhance the effectiveness of key players within the effectiveness of key players within the workforce system. workforce system.


State Board Priorities/State State Board Priorities/State Restructuring and Cost-Restructuring and Cost-Effectiveness/Return on Investment Effectiveness/Return on Investment HighlightsHighlights• WashingtonWashington State highlights: State highlights:

Improving/Integrating WorkSource; Improving/Integrating WorkSource; Improvements for Reemployment Services for Improvements for Reemployment Services for UI Claimants, Business Services, Services to UI Claimants, Business Services, Services to Individuals with Disabilities, Statewide Rapid Individuals with Disabilities, Statewide Rapid Response, Industry Skill Panel, Statewide Response, Industry Skill Panel, Statewide Apprenticeship Training, Local Demand Side Apprenticeship Training, Local Demand Side Training. Training.


Industry/Sector-Based TrainingIndustry/Sector-Based Training• AlabamaAlabama has worked to promote their state to has worked to promote their state to

industrial catalysts.industrial catalysts.• ArizonaArizona’s State WIB created an Economic ’s State WIB created an Economic

Development Committee to work more Development Committee to work more constructively with economic development constructively with economic development professionals and agencies.professionals and agencies.


Business Focus (Includes Business Focus (Includes Regional examples)Regional examples)• CaliforniaCalifornia Employer Driven Solutions include Employer Driven Solutions include

the WIRED Initiative for the California Space the WIRED Initiative for the California Space Authority. Authority.

• MaineMaine’s Governor’s Economic Plan includes: ’s Governor’s Economic Plan includes: Modernizing Mature Industries (Metal products, Modernizing Mature Industries (Metal products, Paper and Forestry, Marine Trades and Paper and Forestry, Marine Trades and Tourism), Helping Emerging Industries (Biotech Tourism), Helping Emerging Industries (Biotech and Financial Services) and Supporting the and Financial Services) and Supporting the Creative Economy.Creative Economy.


Business Focus (Includes Regional Business Focus (Includes Regional examples)examples)• MinnesotaMinnesota’s Business Services Initiative is a ’s Business Services Initiative is a

key component of the State’s transition to a key component of the State’s transition to a demand-driven workforce development demand-driven workforce development system. system.


Youth InitiativesYouth Initiatives• DelawareDelaware Youth Council began meeting to Youth Council began meeting to

refocus its efforts to embrace the New Federal refocus its efforts to embrace the New Federal Strategic Shared Youth Vision under WIA.Strategic Shared Youth Vision under WIA.

• District of ColumbiaDistrict of Columbia Mayor’s “Way-to-Work” Mayor’s “Way-to-Work” legislative package included proposals to legislative package included proposals to implement a year-round Youth Employment implement a year-round Youth Employment Initiative and expand the Mayor’s Youth Initiative and expand the Mayor’s Youth Leadership Institute and the Summer Youth Leadership Institute and the Summer Youth Employment Program.Employment Program.


Individuals with Barriers/Low-Income Individuals with Barriers/Low-Income (includes Work Readiness/Career (includes Work Readiness/Career Readiness Credentialing)Readiness Credentialing)• GeorgiaGeorgia’s ’s Operation Welcome HomeOperation Welcome Home——

specifically designed to assist veterans with job specifically designed to assist veterans with job retraining and transitioning back into civilian retraining and transitioning back into civilian life. life.

• South CarolinaSouth Carolina local practices highlighted local practices highlighted included a program called Work Core that included a program called Work Core that targets unemployed adults, emerging targets unemployed adults, emerging workforce (high school students) and employed workforce (high school students) and employed adults needing improved and professional adults needing improved and professional skills. skills.


Individuals with Barriers/Low-Income Individuals with Barriers/Low-Income (includes Work Readiness/Career Readiness (includes Work Readiness/Career Readiness Credentialing)Credentialing) North DakotaNorth Dakota provided examples of WIA Title provided examples of WIA Title

I Incentive Grant Activities: Development of a I Incentive Grant Activities: Development of a Workplace Skills Cert. Program; Enhancement Workplace Skills Cert. Program; Enhancement of Career Resource Room Adaptive of Career Resource Room Adaptive Technology; Expand the non-custodial Parent Technology; Expand the non-custodial Parent pilot Program; Installation of State-of-the-Art pilot Program; Installation of State-of-the-Art interactive video network system in 8 regions; interactive video network system in 8 regions; Develop and operate an Intensive Re-Develop and operate an Intensive Re-employment Demo Project; Develop and employment Demo Project; Develop and deliver training to front-line staff on cultural deliver training to front-line staff on cultural diversity awareness.diversity awareness.


Individuals with Barriers/Low-Income Individuals with Barriers/Low-Income (includes Work Readiness/Career (includes Work Readiness/Career Readiness Credentialing)Readiness Credentialing)• Tennessee’s Tennessee’s report highlighted the various report highlighted the various

youth initiatives including the Boomer Careers youth initiatives including the Boomer Careers Website for “experienced” workers over 40, Website for “experienced” workers over 40, the faith-based community initiatives, and the faith-based community initiatives, and Prison Re-entry collaborations.Prison Re-entry collaborations.

• UtahUtah initiatives highlighted were: Family initiatives highlighted were: Family Employment Program; Utah Refugee Employment Program; Utah Refugee Resettlement Program; Work Readiness Resettlement Program; Work Readiness Program.Program.

shining light on the successes of the public workforce system highlights from state wia reports...

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