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TRANSCRIPT
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Shipping and Routing
Instructions
For
Walmart Stores, Inc. Updated: 03/10/2011 Walmart Corporate Traffic Confidential
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Table of Contents Page
Section 1: General Merchandise Traffic A. Requesting routing……………………………………………..….. 3 B. Routing Instructions……………………………………………….. 6 C. Loading Guidelines………………………………………………… 10 D. Priority shipments……………………………………..…………… 12 E. Claims……………………………………………………………….... 14 F. Contact Information…………………………………………..……. 15
Section 2: Warehouse Consolidation A. Master Bills ………………………………………………………… 16 B. Individual Bills …………………………………………………….. 16 C. Shipment Loading ………………………………………………… 16 D. Pick Up Carrier ……………………………………………………. 17 E. Carrier Assignment ………………………………………………. 17
Section 3: International Shipments………………... 17 Section 4: TAB Logistics A. Tab Routing Instructions......................................................... 21 B. Loading Guidelines.................................................................. 26 C. Tab Priority Shipments…………………………………………… 27 D. Claims.......................................................................... ……….. 29 E. Tab Contact Information............................................................ 31
Section 5: PAD A. Supplier Facility- Transportation Requirements for PAD Program 31 B. Order Creation / Load Creation ……………………………….. 31 C. Load Assignment / Carrier Scheduling ………………………. 31 D. Shipping / Receiving of Merchandise ………………………… 31 E. Exception Management …………………………………………. 32 F. Communication ……………………………………………………. 32
Section 6: DSDC……………………………………….…. 33 Appendix A: Definitions…………………………..……………………… 33 Appendix B: PO Types……………………………………………….. 34 Appendix C: Bill Of Lading Requirements……………….………….. 35 Appendix D: Shipping Label Requirements ………………….……... 38 These guidelines apply to all suppliers shipping collect to Walmart Stores and Sam’s Clubs.
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Section 1: General Merchandise Traffic
These guidelines are for all Walmart and Sam‟s Distribution Center general merchandise purchase orders to help suppliers achieve timely pick-up of collect freight or select pre-paid freight, routed under a customer pickup program, scheduled through Walmart‟s Corporate Traffic Department. Included throughout this information are the delivery expectations regarding routing requests for Collect shipments. Failure to follow this process generally results in loads being delivered after the Must Arrive by Date, thus contributing to longer lead-times, greater lead-time variability, store out of stocks, and excess inventory. The following guidelines will help our companies ensure timely freight movement resulting in the greatest value for our customers.
A. Requesting Routing: 1. Guidelines:
In order to request routing, a supplier must have a designated Site Administer and a valid Retail Link User ID. The Retail Link help desk can assist in setting these up and may be reached at (479) 273-8888.
Purchase orders may be keyed in 30 days before the cancel date on the purchase order.
Purchase orders must be keyed into Request for Routing in Retail Link, as soon as possible after receiving the PO‟s. It is recommended that Replenishment orders are keyed in within 24 hours after receipt of the PO.
The supplier will be responsible for contacting their Traffic Analyst at 479-277-9560 if their purchase orders will not be ready to ship on the ShipOn Dates.
Orders that have an “AT ONCE” in the event field (order types 33, 20, and 50) should be keyed into the Retail Link System immediately upon receipt of the order.
Suppliers should have the order available and ready to ship on the earliest ShipOn Date. This provides the supplier and carrier the proper amount of time to deliver the shipment within the delivery window. If a supplier does not ship on the ShipOn Date, there is a higher risk that on time delivery will be missed.
Suppliers are to schedule their ShipOn Dates in accordance with their shipping capabilities. The number of loads keyed in per day should not exceed the number of loads the supplier can ship for Walmart in a day.
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All (Walmart and Sam‟s) purchase orders with collect terms must be keyed into the Retail Link system. The weight and cubic footage information must be correct on the purchase order and entered into retail link in order to route in the most efficient manner. If you have a discrepancy, notify the buyer to have Item Master updated with the correct information.
POs that are past their entered MABD date can not be accepted by Walmart traffic. The buyer must extend the MABD date before the supplier can re-enter and request routing for the PO.
2. Instructions: Information needed for keying in Purchase Orders:
1) Ship point number of the shipping location 2) Purchase Order numbers 3) Load type for each purchase order (floor loaded, palletized or slip-sheeted)
o Freight must be loaded in the same manner which it is requested. How the
freight is keyed in will determine the amount of space needed in the trailer. If a supplier loads in a manner that causes more space to be utilized then requested, the supplier may be charged for additional shipping expense.
o Palletized should only be chosen if the freight, when stacked on the pallet, maximizes the pallet footprint. The footprint is described as the space that your pallet or pallet-stack occupies from trailer-floor to trailer-ceiling. If you are stacking pallets, your ship point profile should indicate that pallets will be stacked. Please refer to the Carton Quality and Marking Requirements document for trailer cube utilization requirements.
4) Total Number of cases for each purchase order
5) Total weight for each purchase order (include pallet weight, if merchandise is palletized or on slip-sheets) 6) Case cube or number of pallets or slip-sheets for each purchase order.
o An accurate cube is needed to calculate the percentage of a trailer needed. If an inaccurate cube request causes Walmart to move a trailer only partially filled, or takes more room than ordered, your company will be charged with the extra freight cost incurred.
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Using the Request for Routing link: 1. Access the Request for Routing at the retail Link website: http://retaillink.Walmart.com
Site Map, Logistics/Transportation, Routing Status. 2. For collect Walmart direct-to-store purchase orders over 10,000 pounds or 1,000
cubic feet, fill out the DTS request form on Retail Link and submit to [email protected].
3. For collect Walmart direct-to-store purchase orders less than 10,000 pounds or
1,000 cubic feet use the common carrier indicated on the Walmart LTL routing guide located on Retail Link.
4. To obtain an LTL Routing Guide, go to Retail Link website, Site Map,
Logistics/Transportation, LTL and Small Package – Routing Guide. This will bring up the direct to store routing guides for shipments going direct to Walmart stores. Find and click on the tab at the bottom for the state the freight is shipping from and then locate the state you are shipping to. This will identify the LTL carrier to utilize for this shipment.
5. For Direct to Store Shipments, utilizing the LTL Routing guides , ( less than 10,000 pounds, 1200 cubes), if multiple orders are shipping from the same location and going to same store, on the same day, they must be combined and shipped on one bill of lading, or a Master Bill of Lading prepared to be placed on top of the individual bills of lading.
6. All Sam‟s Club collect purchase orders must be entered in Retail Link for routing.
7. For dotcom loads, loads going to the Laredo DC (6050) or box loads, complete the
DTS request form on Retail Link and submit to [email protected] 8. Purchase orders that cube or weigh out as a full truckload will be assigned a load
number at the time of the entry. No fax will be sent for full truckloads. Purchase orders that are larger than a truckload will be assigned a load number, and the overflow amount will be held for load building optimization. Load numbers and routing instructions for less than truck load and overflow amounts will be sent by EDI or fax one business day before the ShipOn Date.
9. Ensure all purchase orders are completely keyed. The supplier will be responsible for
additional freight charges incurred from entering purchase orders by line item and keying in a partial purchase order due to product availability.
10. Walmart Traffic will not accept purchase orders entered past the MABD.
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B. Routing Instructions: Request for Routing Beginning February 2010, there was a change in the process for PO‟s keyed into Retail Link on the Request for Routing (RFR) application. Supplier‟s key in orders just as they have done in the past, with the exception that they will NOT key in a Ready Date, instead will receive from Walmart a ShipOn Date, visible in the Routing Status screen. The ShipOn Date will be calculated considering the MABD on the PO, reduced by the number of transit days from origin to destination, while also considering mode of transportation (truckload, LTL, or small package) and whether the freight is General Merchandise or Grocery. The expectation is that by the supplier loading product and/or the carrier pulling the load out on the ShipOn Date, the load has the greatest chance to arrive successfully within the MABD delivery window.
Note: If a PO is keyed past the MABD date, the order will NOT be accepted by the system and you will need to contact your replenishment contact for PO date changes
Supplier Best Practices There are collect supplier practices which also greatly assist in achieving MABD delivery compliance. Those include:
1. Keying purchase orders into RFR within 24 hours of receiving orders 2. Shipping orders, full and complete, on the designated ShipOn Date 3. Working collaboratively with carriers on loading times and access to pick up loaded
trailers on the designated ShipOn day 4. Suppliers should coordinate with the carrier to schedule the DC delivery appointment to
make sure it aligns with Walmart‟s expectations of that carrier. 5. Ensure all shipped PO information is entered into the DC Scheduler system.
a. The actual receiving date for MABD compliance will be obtained by either the „in-gate‟ date as captured in DC Scheduler or, if the PO‟s are not entered into Scheduler, the date the cases are received into the distribution center.
6. Review system lead-times with your Replenishment Manager periodically
ShipOn Date Details ShipOn Date logic for all collect suppliers was implemented February 2010. When transit time allows, the DC „arrival day‟ will be projected to arrive within the current MABD delivery window. The transit time calculator logic will initially be easy to determine. For full load shipments (truckload), the standard transit time is determined by origin to destination miles divided by 500 miles per day. Adjustments to the transit time database will be made for intermodal shipments which may take longer on more lengthy distances as well as adjustments for less-than-truckload (LTL) and consolidation channel shipments.
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Note: if the ShipOn Date plus transit days results in the load arriving after MABD window, the load will still move but may arrive later than the final day of the delivery window. Loads consistently late may possibly need further lead-time correction and should be discussed with your Replenishment Manager.
System calculated ShipOn Dates may fall on any day of the week. There is logic in the Transit Calculator to account for Federal holidays. If the ShipOn Date falls on a date that your shipping location is closed, you may work collaboratively with the assigned carrier to pick up the merchandise on an adjacent day to ensure delivery is still within the MABD delivery window. If the carrier is not able to consistently accommodate the calculated ShipOn Date or date adjustments, you should notify your Corporate Traffic contact who can review your carrier‟s performance to determine the most effective resolution. If the calculated ShipOn Date results in more loads than is possible for the shipping location to load in a single day, the supplier may work with the assigned carriers to load some on a day before or up to two days later than the system calculated ShipOn Date. If the number of loads exceed your loading capacity over a 4-day loading window, you should work directly with replenishment to cut additional PO‟s to reduce the order size per PO.
1. Truckload:
Volume shipments that are freight collect to purchaser; will show Retail Link in the routing field of the purchase order. Purchase orders that have been given allocation will be given the same information
Key your ship point number, purchase order number, cases, weight and cube (slip or pallet count) into Request for Routing on Retail Link. Purchase orders that cube out to more than a truck load are assigned a load number at the time of entry and an overflow amount will be given if applicable. Routing for less than truck load and overflow amounts will be faxed to your shipping department the day before the ShipOn date. Faxes will not be sent for full truck loads.
The assigned carrier will contact the supplier to arrange for pick up of the load. Ensure the carrier provides a load number when scheduling the load. The correct carrier can be verified in Retail Link or by calling (479) 277-9560.
2. Less Then Truckload (LTL): Collect POs which are less than truckload quantities or cube will be optimized through the load builder process. Load builder runs each business day and looks at POs with ShipOn dates of the current date and the next two business days to determine the most cost efficient manner to route the POs. Load builder will put a ShipOn date of 48 hours after running. Routing instructions will be sent via EDI or fax the next day which is the day before the ShipOn Date.
EXAMPLE:
1. The Load builder run on Tuesday night will look at POs with Tuesday, Wednesday and Thursday ShipOn dates. The load will build for Thursday ShipOn date and the EDI/fax will be sent on Wednesday morning.
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2. The Load builder run on Friday night will look at POs with Friday, Monday and Tuesday (also Saturday and Sunday) ShipOn dates. The load will build for Tuesday ShipOn date and the EDI/fax will be sent on Monday morning.
For POs that are built into a multi-stop direct to DC load or are built into a CP load, the assigned truck load carrier will contact the supplier to arrange pick up of the load.
For POs that have been optimized to move by LTL carrier, the approved LTL carrier will also receive the load data. It is the suppliers‟ responsibility to call and schedule pick up directly with the LTL carrier.
POs must be shipped using the Walmart approved common carrier. Suppliers, who ship direct-to-store occasionally, should use the LTL Routing Guide or contact the Traffic Department for the approved carrier.
To obtain an LTL Routing Guide, go to the Retail Link website and click on the following links Site Map/Logistics/Transportation/LTL and Small Package – Routing Guide. This will bring up the direct to store routing guides for shipments going direct to Walmart stores. Find and click on the tab at the bottom for the state the freight is shipping from and then locate the state to where you are shipping. This will identify the LTL carrier to utilize for this shipment.
Freight charges for shipments by an unauthorized carrier, services not requested, or by not following routing instructions may be billed back to the supplier. During LTL Shipments, freight is cross docked several times. P.0. s‟ should be loaded in such a manner that they stay stacked together either on Chep or white wood pallets. Shrink wrapping can be used to keep product stacked on pallets and minimized any issues of POs not arriving intact at their final destination.
3. Small Package: Collect POs going to a distribution center or Sam‟s DC must be keyed into retail link
request for routing. Routing instructions will be sent via EDI or fax the day before the ShipOn Date.
For direct to store shipments, follow the guidelines below.
Freight guidelines for shipping small package: no individual carton of any shipment may weigh more than seventy (70) pounds and the total shipment can not weigh more than one hundred eighty pounds (180). No carton may be more than 130 inches in length and girth (2 x width plus 2 x height) combined or 108 inches in length. There can be no more than 18 cases on the shipment.
Suppliers are required to utilize a small package provider (FedEx, and/or UPS) for their state and utilize the compatible automated shipping system for that carrier. The appropriate carrier for each state can be found in the LTL routing guide
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located on retail link. Suppliers must follow the package level detail instructions below.
The “SHIP-TO” address label must be placed on the top of the carton. When a packing list is used, the “SHIP-TO” address must be visible. NOT THE “SOLD-TO” ADDRESS.
Each package must display the Walmart Stores, Inc. ten digit purchase order number on the shipping label(s) and be uploaded electronically to the Small Parcel Carrier. It is highly recommended that the ten digit purchase order be entered in the reference field on the small parcel carrier‟s airway bill.
http://rl.homeoffice.Walmart.com/rl_posting/view_review.aspx?docid=23&ukey=W2629
It is your responsibility to contact the carrier for pick-up.
DO NOT declare value or insure any packages shipped to Walmart Stores, Inc.
Freight charges for shipments by an unauthorized carrier, for services not requested, or resulting from routing instructions incorrectly followed may be auto-deducted from the Supplier’s account. Only a Walmart Corporate Traffic associate may authorize a change in your primary small package carrier.
For Direct-To-Store orders that DO NOT meet the guidelines below follow the LTL Direct-To-Store Routing Guide located in the Supplier Guide section.
Number of
Packages in Shipment
Shipment Weight
Mode
Exactly 1
1 to 70
Small Package Carrier
2 to 17
1 to 180
Small Package Carrier
19 or Greater
181or Greater
Utilize the LTL Direct-To-Store Guide
Prepaid suppliers are not allowed to utilize consignee/collect billing. Freight terms
are dictated in your buyer‟s agreement or on PO basis.
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C. Loading Guidelines: Please follow these guidelines when preparing to load a trailer for shipment:
Allow two business days after carrier acceptance or by the load ShipOn Date for the assigned carrier of the load to pick up the load. Suppliers are responsible for contacting LTL carriers for a timely pick up of merchandise based on the ShipOn Date specified.
Never load a carrier without asking for the load number they have been assigned to pick up (city and state destinations are not acceptable information to load a trailer). The correct carrier can be verified in Retail Link.
Suppliers should allocate enough dock space to load enough trailers per day to meet the number of loads planned to ship on a specific day. Be sure to properly plan and ship the necessary loads per day to finalize all shipping on the ShipOn Date.
It is highly recommended that suppliers be able to accept trucks until at least 7 P.M. (local time).
At that occasion(s) where two suppliers may share a truck, it is recommended that no supplier handle another supplier‟s product. Supplier B has moved or rearranged Supplier A‟s merchandise, and damages occur, there could be potential charges against the Supplier B. For questions on how to handle these situations, please call your Traffic analyst at 479-277-9560
Suppliers must have merchandise completely ready to ship when carrier arrives for pick-up. If product availability causes the incomplete shipping of a purchase order, the supplier will ship the remaining cases prepaid to the destination. Do not add this freight charge to the merchandise invoice.
Suppliers are responsible for loading the provided trailer in a secure manner utilizing bracing material and proper loading techniques.
Every effort must be made to fully utilize the trailer provided. Floor loaded freight should be stacked from the floor to the ceiling. Load all floor loaded freight high and tight in the trailer to allow for loading of additional freight, either through a second pick-up or consolidation efforts. Pallet loaded freight should be multi-stacked, if possible, in order to fully utilize all available trailer space. Refer to the “General Carton and Marking Requirements” for specific guidelines for pallet configurations.
The Traffic Department needs to approve splitting purchase orders if loading a trailer to capacity causes the order to split into two or more separate shipments.
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Call your Traffic Analyst immediately if product availability causes the incomplete shipping of a purchase order or if there is overflow freight due to incorrect loading or improper keying during the routing request. Any additional freight costs for shipping the remaining purchase orders will be charged to the supplier.
Suppliers must indicate shipping units on the bill of lading. Drivers are to sign for the shipping units indicated (cases or pieces for floor loads or shrink-wrapped pallets for pallet loads). If the shipment is palletized, the drivers are to sign for the number of pallets only – NOT the number of cases or pieces. All Walmart collect loads are shipper load/shipper count and the drivers are not required to count the cases.
Each supplier is responsible for loading the correct case count, closing and sealing trailer, and recording the seal number on all copies of the Bill of Lading.
To avoid missing paper work on some intermodal rail loads which may delay freight processing, we require a packet (all BOL's including the master BOL) to be placed at the back of trailer (taped to the inside of the right hand door) when shipping rail. Here are the steps you or your shipper should take when ready to close a rail container to ensure that your freight flows smoothly through consolidation and to our Distribution Centers.
o Place a temporary seal on the trailer. The temporary seal protects trailer integrity while waiting for pickup.
o Prepare BOL packet with the final seal inside the packet.
o Driver arrives to pick up freight and sign all bills.
o Driver and someone from the operation break the temporary seal, and either a supervisor or a security guard tapes the packet inside the right hand door of the trailer, and re-seals with the final seal.
Freight charges for shipments by an unauthorized carrier, services not requested or by not following the routing instructions, may cause deductions and charges against the supplier.
Suppliers are allotted 2 hours of free time for loading. When a supplier delays a carrier beyond the free time, the carrier may assess detention charges. These charges are calculated by the minute. Supplier will receive a deduction for any detention charges. Walmart will process a claim against the supplier for the detention charge plus a processing fee.
If a load has not been picked up, use the Routing Status screen on Retail Link, within 24 hours after the ShipOn Date to report the load as late. Report the load as late every day until it is picked up. If you do not receive a response after 48 hours, contact your Traffic Analyst at (479) 277-9560.
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All truckload shipments must have two copies of the bill of lading given to the carrier at the time of loading. The Walmart load number must be referenced on both copies of the bill of lading in the SID# field.
A packing slip must be attached to the outside of the last box loaded on the trailer. A second packing slip should be made available to the driver along with the bill of lading and the freight bill. These will be presented at the manifest office at the Walmart or Sam‟s DC.
If the purchase order terms state prepaid and the shipment is moved collect, all transportation costs will be deducted from the Supplier.
Please ensure that the appropriate personnel responsible for handling Walmart and Sam‟s Club shipments at your company understand these procedures. Failure to follow instructions can result in unnecessary charges. If you have any questions concerning these procedures, you may contact Corporate Traffic at (479) 277-9560.
D. Priority Shipments: 1. Expedited Shipments
Expedite: This service requires buyer pre-approval and will result in added cost to circumvent the normal routing system and move freight outside the usual mode of transportation. This added cost will be charged to your 9-digit freight factor. There may be instances when these shipments will not result in a "faster" delivery to the receiver.
1. Walmart/Sam‟s buyer must email the request for expedite to GMT Priority at [email protected]
2. GMT Priority will need to have cases, weight and cube of each order and a
delivery date in order to determine the most cost effective method of transportation. Please note: the closer to the delivery date the merchandise ships the more it will cost to expedite the shipment.
3. Suppliers will need to ensure the orders are routed the day of the request, no
later than 4:00 PM. If the supplier cannot route prior to this time, the supplier will need to submit for routing first thing the following morning and then email [email protected] immediately after submission of the orders.
4. GMT Priority will advise the buyer of the extra transportation cost that has been
determined for this shipment.
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5. Once the final cost is approved by the buyer, GMT Priority will intercept the PO‟s in the system by manually building loads and assigning them to carriers.
o If the orders ship LTL, the supplier will be responsible for contacting the carrier to ensure the freight moves on the designated date.
o If the orders ship on truckload carriers, that carrier will contact the supplier to arrange pick up.
6. Once all orders have shipped, GMT Priority will provide tracking information to
the buyer as it is received. 2. Prioritized Shipments
o Prioritize: This service engages a Customer Service Analyst (CSA) to follow through to make sure PO‟s have routed and a carrier is assigned to the load. The supplier will have the ultimate responsibility to report a missed pick up by a carrier. CSA will convey to carrier the need to deliver in a timely manner. If merchandise freight ships through a center point, the CSA will contact that facility to ensure timely movements. Once a PO arrives at the DC, Warehouse Administration will prioritize the receiving as per their protocol.
1. Walmart/Sam‟s buyer must email the request for prioritizing to GMT Priority at
2. Once orders have routed, the CSA will contact the carriers and center points/consolidators to ensure the orders move timely
3. Once all orders have shipped, GMT Priority will provide tracking information to
the buyer as it is received.
3. Tracking and Tracing Shipments
Tracking and tracing: The service activates a CSA to research orders that have spent much more time in transit than normal. Please be sure to allow time for transit prior to requesting tracking. The CSA will be responsible for tracking merchandise from supplier to final destination on PO only.
1) Supplier and buyers can request tracking on orders that are past MABD or are having issues in transit.
2) CSA will research opportunities with the carrier, center points and DC's to provide up to date and knowledgeable information to the supplier and buyer.
3) If the PO is picked up by a LTL carrier, the supplier will need to provide the LTL pro #. This will enable to CSA to track with the LTL carrier.
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E. Claims:
Charges from the following claims may be auto-deducted from the supplier‟s account.
1. Truck Order Not Used - TONU - (Vendor Pay)
Truck order not used is a claim paid to the carrier. Listed below are the situations that may result in a truck order not used?
1) Product availability (load not ready or vendor is out of product)
2) Vendor scheduled the load twice (different carrier: Carrier "A" moved the load, carrier "B" is actual carrier and requests a truck order not used when load is no longer available.)
3) Vendor keyed in PO‟s incorrectly (Duplicates, wrong case count, weight, cubes)
4) Load capacity (Scheduled more loads than vendor could ship in one day)
5) Vendor loaded wrong drop trailer or wrong freight.
2. Stop Off Charges
Stop off charges are paid to a carrier when they are required to make more than one stop in order to pick up a load. Instances when suppliers may be required to pay this charge are outlined below.
1) The carrier arrives and is informed all or part of the freight is shipping from another building or location.
2) There is a problem with the load and the driver has to return to the suppliers loading dock.
3. Rework Claims
A rework claim is the result of a load that shifted in transit and it is not legal to take over the road or it is unsafe to unload in its current condition. This is a result of improper loading or failure to block and brace the load properly. The carrier will take the load to a facility to be reworked and the expense for the rework will be charge to the supplier.
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4. Out Of Route Miles
Out of route miles are paid to a carrier when they are required to drive additional miles beyond the standard miles from origin to destination. Instances when suppliers may be charged out of route miles are outlined below.
1) Vendor loads wrong load on trailer and recalls carrier to correct issue.
2) Vendor misses loading all or part of a PO and recalls carrier to complete the load.
3) Supplier requires the carrier to load from a different location or an additional location and the carrier incurs additional mileage.
5. Portion of Truck Not Used
Portion of a truck not used is charged to a supplier when they have incorrectly calculated the space needed in a trailer or loaded in a way that the trailer can not be fully utilized by another supplier. Some situations that can lead to this are outlined below.
1) Supplier requests routing for pallets and ships the freight on pallets however each single stacked pallet loaded is not the equivalent of 125 cubes (does not extend to the trailer ceiling). Trailer space is underutilized.
2) Supplier requests floor loading and then loads on pallets taking up more room then was requested. Not enough room is left for the second pick up on the load.
3) Supplier miscalculates the cube of their freight and requests more space than is needed. Trailer space is underutilized.
F. Contact Information
1. Phone: GMT: For phone assistance please call (479) 277-9560. Follow the options to reach an analyst that can assist you. Retail Link Help Desk: (479) 273-8888. 2. Email: Refer to the addresses below for the appropriate contact. [email protected] for assistance with loads originating out of the Northern US (CT, DE, DC, IA, IL, IN, KS, KY, MA, MD,ME, MI, MN, MO, ND, NE, NH, NJ, NY,OH,SD, ,VA, VT, WI, WV) and Canada.
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[email protected] for assistance with loads originating out of the Southern US (AL, AR, FL, GA , LA, MS, NC, OK, SC, TN,TX) [email protected] for assistance with loads originating out of the Western US (AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY) [email protected] for expedited loads and track and trace information. [email protected] to reach all department managers and supervisors, carrier availability information should be sent to this address. [email protected] for any direct to store routing requests. [email protected] - center-point or consolidation assistance.
Section 2: Warehouse Consolidation Instructions
A. Master Bills For loads with multiple destination addresses suppliers must prepare one master
bill of lading, in duplicate, for the total tender. The body of the master bill of lading must contain total number of cartons, pallets/slips (if applicable), cube, and weight by purchase order. The Master Bill should be placed on top of the individual bills of ladings prepared for each end destination. Section #8 of the VICS Bill of Lading should be checked indicating the Master Bill of Lading. If supplier fails to create the master bill and Wal-Mart is billed for the individual multiple bills of lading, the supplier will be charged back for the additional freight cost for not preparing a master bill.
Consign the master bill to Walmart Stores, Inc.
Put all individual Bill of Lading for the purchase orders in the aggregate pick-up in one
envelope and write "Walmart Bid Packets" on the front. Attach the master bill of lading to
the envelope.
B. Individual Bills Suppliers must prepare an individual bill of lading for each final destination
address (example, DC 6040, Hope Mills, NC.). Each individual bill of lading must contain number of cartons, pallets/slips (if applicable), cube, weight, department, and type by purchase order.
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C. Shipment Loading To ensure an efficient flow of merchandise through the consolidation facility, all
cases must be clearly segregated by the PO number. Freight must also be loaded in such a manner to prevent freight from falling and shifting during transit. Failing to properly separate by purchase order and poor load quality could result in charges against the supplier.
If shipping on pallets, suppliers must ensure that POs are not mixed on the pallets. Each PO should be on a separate pallet.
All cases going to consolidator must have a label which includes the PO number and the DC number, example: PO 1234567890, DC 6094. Please refer to the latest version of the Walmart Carton Quality and Marking Requirements on Retail Link for more details.
All exceptions must be approved by Walmart GM Consolidation. Please send an e-mail to [email protected] if you have any question.
D. Pick-Up Carrier The dispatcher will need the following information: Walmart load number, total
cartons, pallets/slips (if applicable), weight and total cubic feet, Supplier location (address), and shipping hours.
E. Carrier Assignment All purchase orders going to distribution centers with collect freight terms must be
keyed into Request for Routing on Retail Link.
On all shipments destined for a consolidator facility, a carrier will be assigned by Walmart.
Section 3: International Shipments All cartons and bills must include store number, complete store address, and purchase order number. Additionally, include the country of destination on each carton. For all International shipments from US suppliers, purchase orders destined for the same store address should be shipped on one bill of lading. For complete consolidation shipping addresses refer to the “Consolidator Domestic & International” section.
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A. China & Korea Shipments Geo Logistics Americas consolidates all ship and bill direct-to-store purchase orders destined for China and Korea from Los Angeles, California.
Place these documents in an envelope marked “Shipping Documents Enclosed” for each shipment to Los Angeles:
Packing List
Commercial Invoices
Two copies of the truck bill of lading
Certificate of Origin (food shipments require this information)
NO back orders, substitutions, or overages will be accepted. Geo – Los Angeles does not have access to the Walmart Host System. Therefore, any substitutions, back orders, or overages will create warehousing, record keeping, and licensing problems at the Geo Export Facility. Any such problem freight will be returned to the Supplier at the Supplier‟s expense.
B. Brazil and Argentina Shipments Geo Logistics, Inc. in Jacksonville, Florida consolidates all ship and bill direct-to-store purchase orders destined for the South American stores in Brazil and Argentina.
Place these documents in an envelope marked “Shipping Documents Enclosed” for each shipment to Jacksonville:
Packing List
Commercial Invoices
Two copies of the truck bill of lading
A copy of the ORC label approval form (previously sent to the supplier with the purchase order)
Certificate of Origin
C. International Store LTL loads The carrier will need to schedule a delivery appointment no less than 48 hours prior to the actual arrival to the Geo facility. When making delivery appointments, your carrier must be able to provide the following information:
Purchase Order number
Supplier Name
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Number of cartons
Freight Terms (prepaid or collect)
Load type (pallet or floor)
D. Schedule an Appointment
Chinese and Korean Stores – Geo Los Angeles, CA at (310) 568-2195
Brazilian and Argentinean – Geo Jacksonville, FL at (904) 786-7813
E. Commercial Invoice For Puerto Rico Stores For Puerto Rico stores only, a copy of the commercial invoice should be attached to the outside of a carton, and labeled “INVOICE”. If an invoice is not available at the time of shipment, then a second copy of the packing slip MUST be attached to the carton and labeled “INVOICE”. If the packing slip does not contain the invoice amount, it MUST be written on the packing slip and noted as “INVOICE AMOUNT”.
F. LTL Common Carrier Shipments to
International Destinations For Alaska, Hawaii, Mexico, Puerto Rico, Brazil, Argentina, China, and Korea Walmart stores/Sam‟s Clubs only, shipments that exceed the Small Package limits must be shipped by our approved common carriers. Walmart stores/Sam‟s Clubs has developed a direct-to-store route guide for Suppliers who ship direct to stores/clubs on a regular basis.
To obtain an LTL routing guide, go to the Home page of Retail Link. Then click on Supplier Guides, on the left side of the screen. Click on LTL Routing Guides, this will bring up the direct to store routing guides for shipments going direct to Walmart and Sam‟s Club stores. Additionally, the supplier will utilize the LTL matrix to consolidation point by entering the origin zip code and destination zip code into the matrix for routing assignment. When shipping more than one store to a consolidation point on the same day, please issue a master bill for the transportation purposes with an individual bill of lading designating each Walmart store number.
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G. Consolidation Point’s Ship-To Address
Format For Walmart stores/Sam‟s Clubs only, all the Direct-to-Store purchase orders destined to Alaska, Hawaii, Mexico, Puerto Rico, Brazil, Argentina, China, and/or Korea stores will be consolidated by the following companies.
The ship-to-address format for the stores will be:
Alaska Stores Walmart Store (# of Store) (Loc.) c/o Walmart Alaska Distribution 2650 Hwy 395 South Hermiston, OR 97838 Contact: Alaskan Stores Coordinator Phone: (541) 564-4644
Hawaii Stores Walmart Store (# of Store) (Loc.) c/o Walmart Hawaii Distribution 1300 South F Street Porterville, CA 93257 Contact: Hawaiian Stores Coordinator Phone: (559) 783-6081 Puerto Rico Stores Walmart Store (# of Store) (Loc.) c/o Geo Puerto Rico Consolidation Whse. # 6053 8015 Westside Industrial Drive, Unit 1 Jacksonville, FL 33219 Phone: (904) 786-2700 Mexico Stores (# of Store) Mexico/Supercenter DC (Loc.) c/o CMA/USA Laredo Whse # 6050 40781 Black Diamond Laredo, TX 78044 Phone: (956) 417-2955
Brazil and Argentina Stores Walmart Store (# of Store) (Loc.)
c/o Geo Logistics Inc. 8015 Westside Industrial Drive, Unit 1 Jacksonville, FL 32219 Phone: (904) 786-7813
China and Korea Stores Walmart Store (# of Store) (Loc.)
c/o Geo Logistics America – Walmart Whse # 6052 19688 Van Ness Torrance, CA 90501 Phone: (310) 972-5300
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Section 4: TAB Logistics
TAB is short for Tabular meaning Circular Ad Freight. TAB purchase orders are requested to be written 60 days prior to the MABD of the TAB event. These purchase orders are for merchandise that is featured in Walmart‟s TAB circular and is very time sensitive.
TAB freight that arrives too early at the DC can be shipped to the stores and be sold out prior to the TAB event. TAB freight that arrives late cannot be processed at the DC in a timely manner to arrive at the stores in time for the TAB event.
Supplier Update Form SUF‟s (Supplier Update Form) are sent to the supplier 6 weeks prior to the MABD of the TAB event. The SUF consists of the following information:
Number of cases per po Number of pallets/slips per truck The number of trucks the supplier can load per day Planned ship dates What days a supplier will be closed during the TAB ship window, including weekends and holiday Product dimensions, conveyable, non-conveyable information Supplier shippoint (city and state) Supplier and Warehouse contacts e-mail addresses, name and phone number
30 days prior to the MABD of the TAB event, all SUF‟s must be completed and returned to the TAB analyst in order for loads to be built and carriers assigned.
Prepaid suppliers must send their planned ship dates to the TAB Logistics Department for review within 48 hours after receiving the SUF.
TAB Routing Instructions
Truckload – New ShipOn Date
Collect suppliers must key their purchase orders into Retail Link 30 days prior to the MABD date of the TAB event.
ShipOn Date delivery window is MABD minus 3 days which is 4 total days. Request for Routing
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When PO's are keyed into Retail Link on the Request for Routing (RFR) application beginning in February 2010, suppliers will key in orders just as they do today with the exception that they will NOT key in a Ready Date and instead will receive from Walmart a ShipOn Date, visible in the Routing Status screen. The ShipOn Date will be calculated considering the MABD on the PO, reduced by the number of transit days from origin to destination, while also considering mode of transportation (Truckload, Centerpoint, LTL, or Small Package) and whether the freight is General Merchandise or Grocery.
The expectation is that by the supplier loading product and/or the carrier pulling the load out on the ShipOn Date. The load has the greatest chance to arrive successfully within the MABD delivery window.
Note: If a PO is keyed past the MABD date, the order will NOT be accepted by the system and you will need to contact your replenishment contact for PO date changes.
Supplier Best Practices
There are collect supplier practices which also greatly assist in achieving MABD delivery compliance. Those include:
Keying purchase orders into RFR within 24 hours of receiving orders
Shipping orders full and complete and on the designated ShipOn Date
Working collaboratively with carriers on loading times and access to pick up loaded trailers on the designated Ship On day.
Suppliers should coordinate with the carrier to schedule the DC delivery appointment to make sure it aligns with Walmart's expectation of that carrier.
Ensure all shipped PO information is entered into the DC Scheduler system.
The actual receiving date for MABD compliance will be obtained by either the 'in-gate' date as captured in DC Scheduler or, if the PO's are not entered into Scheduler, the date the cases are received into the DC.
o Please key in all PO‟s for the same DC on the same day. o Periodically review system lead-times with your Replenishment Manager
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ShipOn Date Details When transit time allows, the DC 'arrival day' will be projected to arrive within the current MABD delivery window. The transit time calculator logic will initially be easy to determine. For full load shipments (truckload), the standard transit time will be determined by origin to destination miles divided by 500 miles per day. Adjustments to the transit time database will be made for intermodal shipments which may take longer on more lengthy distances as well as adjustments for less-than-truckload (LTL) and consolidation channel shipments.
Note: If the ShipOn Date plus transit days results in the load arriving after the MABD window, the load will still move but may arrive later than the final day of the delivery window. Loads consistently late may possibly need further lead-time correction and should be discussed with your Replenishment Manager.
System calculated ShipOn Dates may fall on any day of the week. There is logic in the Transit Calculator to account for Federal holidays. If the ShipOn Date falls on a date that your shipping location is closed, you may work collaboratively with the assigned carrier to pick up the merchandise on an adjacent day to ensure delivery is still within the MABD delivery window. If the carrier is not able to consistently accommodate the calculated ShipOn Date or date adjustments, you should notify your Corporate Traffic contact who can review your carrier's performance to determine the most effective resolution. If the calculated ShipOn Date results in more loads than is possible for the shipping location to load in a single day, the supplier may work with the assigned carriers to load some on a day before or up to two days later than the system calculated ShipOn Date. If the number of loads exceed your loading capacity over a 4-day loading window, you should work directly with replenishment to cut additional PO's to reduce the order size per PO.
The assigned Truckload carrier will contact the supplier to arrange for pick up of the load. Ensure the carrier provides a load number when scheduling the load.
The correct carrier can be verified in Retail Link or by calling (479) 277-9560 and selecting option 1.
Routing Instructions A SUF load sheet will be sent by the TAB Logistics team. This will provide directions for shipping of the PO‟s including carrier assignment, Walmart load id‟s, po count, shippoint, comments, department, type, dc, po number, case count, cases ordered, planned ship date, cases shipped, date shipped, pro number, trailer number and appointment/drop date. Please note that there may be 4 modes of shipping assigned to the po‟s: Centerpoint, TL, LTL and Small Package.
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Centerpoint Facilities
Centerpoint facilities are used to consolidate LTL size shipments onto 1 load to create a full truckload. These shipments may be designated to different final destinations, but by shipping through a center point facility, the full trailer can get utilized. Once the load delivers to the Centerpoint facility, the product is unloaded and then separated by the destination DC. It is then cross-docked and loaded onto another trailer specific to the final DC. The following Centerpoint locations are utilized by TAB:
TAB CENTERPOINT LOCATIONS
CP # LOCATION PHONE #
6903 DeSoto, TX 972-228-3585
6906 Cullman, AL 256-737-3136
6909 Gilbert West-Mira Loma 909-360-0130
6912 USF- Irwindale, CA 800-446-1175
6913 YRC- Jersey City, NJ 201-432-1733
6917 Seymour, IN 812-523-5600
6924 Grove City, OH 614-871-7048
6935 Ottawa, KS 785-229-3045
6954 La Grange, GA 706-242-4283
6969 St. James, MO 573-265-4901
6992 Spring Valley, IL 815-664-1700
*6909 is the only Centerpoint that ships WPM
freight.
Truckload shipments (TL)
TAB shipments are handled differently then GMT shipments – please contact your TAB analyst for questions. TAB Department will do a carrier broadcast and at that time supplier will know what carrier has been assigned to what purchase order. The carrier will also know what load has been assigned to them for specific purchase orders. Carrier will contact supplier to arrange pick-up of specific purchase orders/load. Supplier should ensure that carrier provides the load number when scheduling the load.
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Less than truckload (LTL)
Collect PO‟s which less is than truckload quantity‟s will go through our TAB load builder process and assign an LTL carrier. It is the supplier‟s responsibility to contact the LTL carrier to arrange pick-up of the freight. The TAB Department will send to each LTL carrier a listing of loads that have been assigned to them. The listing will include specific information regarding the po‟s that have been assigned to the load. If a new load is assigned to the LTL carrier, a new listing will not be sent to the LTL carrier, supplier will call the LTL carrier to arrange pick-up. If a po is added, deleted, carrier is taken off of the load or information has changed on the load assigned to the LTL carrier, the TAB analyst will notify the LTL carrier in an email detailing the changes. The LTL carrier will only be sent the load listing at the initial time of the broadcast. IT IS THE SUPPLIERS RESPONSIBILITY TO CONTACT LTL CARRIER TO ARRANGE PICK-UP TO MEET MABD OF THE TAB EVENT. To find out which LTL carrier services a lane, go to the Retail Link website and click on the following links: Site Map, Logistics/Transportation, LTL and Small Package Routing Guide. Enter the origin zip code, the destination zip code and then click submit. This will identify the LTL carrier to utilize for this shipment and their phone number. Small Package
Collect po‟s going to a distribution center or Sam‟s DC must be keyed into retail link request for routing. For direct to dc shipments, follow the guidelines below.
1. Freight guidelines for shipping small package: no individual carton of any shipment may weigh more than seventy (70) pounds and the total shipment cannot weigh more than one hundred eighty (180) pounds. No carton may be more than 130 inches in length and girth (2 x width plus 2 x height) combined or 108 inches in length. There can be no more than 18 cases on the shipment.
2. Suppliers are required to utilize a small package provider (FedEx, and/or
UPS) for their state and utilize the compatible automated shipping system for that carrier. The appropriate carrier for each state can be found in the LTL routing guide located on retail link. Suppliers must follow the package level detail instructions below.
3. The "SHIP-TO" address label must be placed on the top of the carton.
When a packing list is used, the "SHIP-TO" address must be visible. NOT THE "SOLD- TO"ADDRESS.
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4. Each package must display the Wal-Mart Stores, Inc. ten digit purchase order number.
5. It is your responsibility to contact the carrier for pick-up.
6. DO NOT declare value or insure any packages shipped to Walmart Stores,
Inc. Freight charges for shipments by an unauthorized carrier, for services not requested, or resulting from routing instructions incorrectly followed may be auto-deducted from the Supplier's account. Only a Walmart Corporate Traffic associate may authorize a change in your primary small package carrier. For Direct-To-DC orders that DO NOT meet the guidelines below follow the LTL Direct-to-DC Routing Guide located in the Supplier Guide section.
Number of Packages in Shipment Shipment Weight Mode
Exactly 1 1 to 70 Small Package Carrier
2 to 17 1 to 180 Small Package Carrier
19 or Greater 181 or Greater Utilize the LTL Direct-To-DC
Guide
Pre-paid suppliers are not allowed to utilize consignee/collect billing. Freight terms are dictated in your buyer's agreement or on PO basis.
Loading Guidelines: Please follow these guidelines when preparing to load a trailer for shipment:
1. Never load a carrier without asking for the load number they have been assigned to pick up (city and state destination are not acceptable information to load a trailer). The correct carrier can be verified in Retail Link.
2. Call your TAB Analyst at (479) 277-9999 before changing the date a carrier is scheduled to pick up a load.
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3. Suppliers should allocate enough dock space to load enough trailers per day to meet the number of loads with the same ShipOn Date. Be sure to properly plan and ship the necessary loads per day to finalize all shipping.
4. Suppliers need to be able to accept trucks until at least 7 P.M. (local time). 5. Suppliers are responsible for loading the provided trailer in a secure manner
utilizing bracing material and proper loading techniques. 6. Every effort must be made to fully utilize the trailer provided. Floor loaded freight
should be stacked from the floor to the ceiling. Load all floor loaded freight high and tight in the trailer to allow for loading of additional freight, either through a second pick-up or consolidation efforts. Pallet loaded freight should be multi-stacked, if possible, in order to fully utilize all available trailer space. Refer to the "General Carton and Marking Requirements" for specific guidelines for pallet configurations.
7. The TAB Department needs to approve splitting purchase orders if loading a trailer to capacity causes the order to split into two or more separate shipments.
8. Call your TAB analyst immediately if product availability causes the incomplete shipping of a purchase order or if there is overflow freight due to incorrect loading or improper keying during the routing request. Any additional freight costs for shipping the remaining purchase orders will be charged to the supplier.
9. Supplier must indicate shipping units on the bill of lading. Drivers are to sign for
the shipping units indicated (cases or pieces for floor loads or shrink-wrapped pallets for pallet loads). If the shipment is palletized, the drivers are to sign for the correct number of pallets only - NOT the number of cases or pieces. All Walmart collect loads are shipper load/shipper count and the drivers are not required to count the freight.
10. Each supplier is responsible for loading the correct case count, closing and sealing trailer, and recording the seal number on all copies of the Bill of Lading.
11. To avoid missing paperwork on some intermodal rail loads which may delay freight processing, we require a packet (all BOL's including the master BOL) to be placed at the back of trailer (taped to the inside of the right hand door) when shipping rail. Here are the steps you or your shipper should take when ready to close a rail container to ensure that your freight flows smoothly through consolidation and to our Distribution Centers.
12. Place a temporary seal on the trailer. The temporary seal protects trailer integrity while waiting for pick up.
13. Prepare BOL packet with the final seal inside the packet. 14. Driver arrives to pick up freight and signs all bills. 15. Driver and someone from the operation break the temporary seal, and either a
supervisor or a security guard tapes the packet inside the right hand door of the trailer, and re-seals with the final seal.
16. Freight charges for shipments by an unauthorized carrier, services not requested or by not following the routing instructions, may cause deductions and charges.
17. Suppliers are allotted 2 hours of free time for loading. When a supplier delays a carrier beyond the free time, the carrier may assess detention charges. These
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charges are calculated by the minute. Supplier will receive a deduction for any detention charges. Wal-Mart will process a claim against the supplier for the detention charge plus a processing fee.
18. If a load has not been picked up, use the Routing Status screen on Retail Link, within 24 hours after the ShipOn Date to report the load as late. Report the load as late every day until it is picked up. If you do not receive a response after 48 hours, contact your TAB Analyst at (479) 277-9999.
19. TAB Bill of Ladings should be marked “HOT TAB Merchandise”. 20. All truckload shipments must have two copies of the bill of lading given to the
carrier at the time of loading. The Walmart load number must be referenced on both copies of the bill of lading in the SID# field.
21. TAB Packing Slip should be marked “HOT TAB Merchandise”. 22. A packing slip must be attached to the outside of the last box loaded on the trailer.
A second packing slip should be made available to the driver along with the bill of lading and the freight bill. These will be presented at the manifest office at the Walmart or Sam's DC.
23. If the purchase order terms state prepaid and the shipment is moved collect, all transportation costs will be deducted from the Supplier.
24. Please ensure that the appropriate personnel responsible for handling Walmart and Sam's Club shipments at your company understand these procedures. Failure to follow instructions can result in unnecessary charges. If you have any questions concerning these procedures, you may contact Corporate Traffic at (479) 277-9999.
TAB Priority Shipments
Expedited Shipments o Expedite: This service for TAB PO‟s will require a Replenishment Managers pre-
approval and will result in added cost to circumvent the normal routing system and move freight outside the usual mode of transportation. This added cost will be charged to your 9-digit freight factor.
Walmart/Sam's Replenishment Manager must email the request for expedite to the TAB analyst at [email protected].
TAB Analyst will need to have cases, weight and cube of each order and a delivery date in order to determine the most cost effective method of transportation. Please note: the closer to the delivery date the freight ships the more it will cost to expedite the shipment.
Suppliers will need to ensure the orders are routed the day of the request, no later than 4:00 PM. If the supplier cannot route prior to this time, the supplier will need to submit for routing first thing the following morning and then email [email protected] immediately after submission of the orders.
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TAB Analyst will advise the Replenishment Manager of the extra transportation cost that has been determined for this shipment.
Once the final cost is approved by the Replenishment Manager, the TAB Analyst will intercept the system by manually building loads and assigning them to carriers.
If the orders ship LTL. The supplier will be responsible for contacting the carrier to ensure the freight moves on the designated date.
If the orders ship on truckload carriers, that carrier will contact the supplier to arrange pick up.
Once all orders have shipped, the TAB Analyst will provide tracking information to the Replenishment Manager as it is received.
Claims Charges from the following claims may be auto-deducted from the supplier's account.
o Truck Order Not Used - TONU - (Supplier Pay) Product availability (load not ready or supplier is out of product) Supplier scheduled the load twice (different carrier: Carrier "A" moved the
load, carrier "B" is actual carrier and requests a truck order not used when load is no longer available.)
Supplier keyed in PO's in correctly (Duplicates, wrong case count, weight, cubes)
Load capacity (Scheduled more loads than supplier could ship in one day) Supplier loaded wrong drop trailer or wrong freight.
o Stop Off Charges
Stop off charges are paid to a carrier when they are required to make more than one stop in order to pick up a load. Instances when suppliers may be required to pay this charge are outlined below.
o The carrier arrives and is informed all or part of the freight is shipping from another building or location.
o There is a problem with the load and the driver has to return to the suppliers loading dock.
o Rework Claims A rework claim is the result of a load that shifted in transit and is not legal to
take over the road or it is unsafe to unload in its current condition. This is a result of improper loading or failure to block and brace the load properly. The carrier will take the load to a facility to be reworked and the expense for the rework will be charge to the supplier. o Out of Route Miles
Out of route miles are paid to a carrier when they are required to drive additional miles beyond the standard miles from origin to destination. Instances when suppliers may be charged out of route miles are outlined below.
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Supplier loads wrong load on trailer and recalls carrier to correct issue.
Supplier misses loading all or part of a PO and recalls carrier to complete the load.
Supplier requires the carrier to load from a different city and the carrier incurs additional mileage.
o Portion of Truck Not Used
Portion of a truck not used is charged to a supplier when they have incorrectly calculated the space needed in a trailer or loaded in a way that the trailer can not be fully utilized by another supplier. Some situations that can lead to this are outlined below.
Supplier requests routing for pallets and ships the freight on pallets, however, each single stacked pallet loaded is not the equivalent of 125 cubes (does not extend to the trailer ceiling). Trailer space in underutilized.
Supplier requests floor loading and then loads on pallets taking up more room than was requested. Not enough room is left for the second pick up on the load.
Important Shipping Reminders:
1. All suppliers (PPD or COL) are required to send daily planned and actual shipping information to their TAB analyst as po‟s/loads are picked–up by the carrier. This is required until all PO‟s have been shipped. This is not an option – supplier must comply with this request.
2. All LTL & Small Package shipments – supplier is responsible for contacting carrier to arrange pick-up appointments.
3. Any changes to the po‟s, product availability, and shipping dates need to be communicated to your TAB analyst immediately.
4. All TAB shipments have to arrive at the DC by the MABD. 5. Any issues concerning a carrier please contact your TAB analyst and discuss your
concerns at 479-277-9999 or email [email protected] . 6. TAB analyst will send the supplier an “I AM Tracking” document that is required to
be returned within 48 hours to ensure the TAB analyst has all the correct information regarding the TAB po‟s for your event.
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o TAB Contact Information 11. TAB Hotline (479) 277-9999 (Monday thru Friday - 7:30 am – 5:00 pm)
12. TAB Weekend (Option 5) (479) 277- 9560 (Saturday & Sunday – 7:30 am – 5:00 pm)
13. TAB Email: [email protected] 14. TAB Fax number: (479) 277-0915 15. Retail Link Help Desk (479) 273-8888 16. GMT Call Center (479) 277-9560 – follow options 17. Detention Resolution (866) 509-7882
Section 5: PAD (Priority Assembly Distribution)
Contact the Pad Transportation Team prior to receiving your initial purchase orders. This will allow time for us to secure capacity and create a new ship-point for the type 83/93 purchase orders.
Supplier Facility - Transportation Requirements for PAD Program 1. Supplier must have a drop yard for trailers. 2. Must be secured (gate or guard) and be accessible 18-24 hrs if possible. 3. Must have a yard tractor to move trailers to and from shipping dock. 4. Each shipping facility must have at least one (1) operational contact and one (1)
other associate fully knowledgeable of the PAD procedures on each shift. 5. Supplier must ship to each Walmart DC from pre-determined facility (necessity to
ship from subsequent facilities may result in supplier accepting the cost of freight charges).
6. Supplier must furnish name(s) of contacts for the business (Ex: Operations Manager -- E-mail, Phone #, and Fax #).
7. All company holidays (non-traditional) or closings must be communicated to the Pad Transportation team. A shipping plan must be established and agreed upon by supplier and Pad team prior to the event.
a. Times shown below denote the Supplier Facility Time unless otherwise noted.
Order Creation / Load Creation
1. Pad orders are created by Walmart‟s Inforem system at 6:00 to 7:00 a.m. (CST) Saturday through Friday.
2. Orders are then sent via EDI to the supplier‟s mailbox by 10:00 a.m. (CST). 3. Auto PAD system automatically generates load numbers for all collect PAD
purchase orders. 4. Load numbers are generated with a ship-date two days past the order creation
date – i.e. OCD = Monday then product will ship Wednesday
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5. Supplier must be prepared to ship all merchandise no later than the assigned ship date.
6. The supplier will check the Retail Link system (Routing Status) to retrieve load numbers associated with their purchase orders.
Load Assignment / Carrier Scheduling Pad loads are assigned automatically through our GACA load assignment
process. Please allow up to 24 hours for carrier assignment before contacting the Pad Transportation Team regarding carrier load assignment.
Shipping / Receiving of Merchandise On the day of shipment, supplier reports all loads not shipped by COB to
the PAD Analyst via phone or E-mail. PAD Analyst will contact carriers whenever necessary. All loads must be delivered to the Walmart warehouse by the MABD noted on the purchase order.
Exception Management
Supplier:
Product Availability / Production Issues - Supplier must report any issues regarding product availability to PAD Analyst immediately via phone or E-mail. Thus giving Analyst adequate time to divert carriers and help resolve the situation.
**If any of the following issues occur with a carrier, the PAD Analyst should be notified immediately:
Carrier is a no show / no call at their scheduled pick up appointment time.
Carrier reschedules their pick up appointment for the day after the ShipOn Date. Carrier: If product is unavailable when carriers arrive, the driver should wait at the
supplier‟s facility until communication has been made with PAD Analyst and the issue is resolved.
o Communication The Pad Transportation team can be reached by email or phone (479-277-
9888). Please send all inquires to [email protected]. This is a distribution list that will reach all parties vs. sending inquiries directly to one individual.
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Section 6: DSDC (Direct to Store Delivery Consolidation)
Please refer to the General Merchandise (Section 1) portion of this document for routing DSDC freight. Specific Packaging and Labeling instructions for DSDC shipments can be found on Retail Link by following the path below. DSDC (Direct Store Delivery Consolidation) requirements: Retail Link > Site Map > Alphabetical view >DSDC Supplier Information Manual
Appendix A: Definitions
Term
Description Definition
MABD Must Arrive By Date The date merchandise must arrive by at
the destination DC.
This date is generated at PO level and
represents the date that the
replenishment systems expect product
to arrive in order to remain in-stock.
The MABD delivery window = 4 total
days MABD – 3 calendar days.
The supplier is accountable to maintain
at least 90% MABD delivery window
compliance.
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ShipOn Date Available To Ship Date This is the date specified by the
supplier, in the request for routing
process, when the product will be ready
for pickup by the carrier.
Purchase Orders must be keyed into
Request for Routing in Retail Link, by
noon (CST), less than 24 hours (Mon-
Fri) before the requested ShipOn Date.
EDD Expected Delivery Date This date is generated at load-level by
the Walmart transportation routing
systems.
It is also used to set a delivery
expectation, but does not necessarily
match up to the MABD.
It is used for holding transportation and
carriers accountable to on-time
delivery performance. It is primarily
for Collect loads only.
Appendix B: PO Types
Distribution
03 - General Distribution
04 - WPM Import Sample
05 - Domestic Sample Distribution
06 - WPM Import Tabloid
09 - WPM Domestic Sample
10 - WPM General Distribution
11 - WPM Domestic Break Pack
14 - WPM Import Order
15 - WPM Import Break Pack
16 - WPM Tabloid Order
33 - General Assembly Distribution
53 - Tabloid Distribution
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73 - Quick Response Distribution
83 - 2-Tier
83 - Variable Pack (2-tier)
93 - Priority Assembly Distribution
Staple Stock
20, 22 - Regular Staple
40 - Import Staple
50 - Just in Time
Seasonal Staple
Direct to Store Order Types
07 - General
17 - WPM Order
37 - Assembly Order
57 - Tabloid/Circular Order
67 - New Store Order
77 - Quick Response Order
Appendix C: Bill Of Lading Requirements
The bill of lading must show the proper classification description as stated in the National Motor
Freight Classification tariff. Each bill of lading must list all purchase orders being shipped and
the number of cartons for each purchase order.
When a carrier’s driver signs a bill of lading, they are signing for a specific number of shipping
units (cases or pieces for floor loads, or shrink-wrapped pallets). With this in mind, you must
record the quantity of shipping units and all purchase order numbers on the bill of lading. If the
shipment is palletized, the drivers are to sign for the number of pallets, not the number of cases or
pieces.
A master bill of lading must be created for purchase orders/shipments, shipping on the same day,
and destined to a Centerpoint or Consolidation Dock (regardless of final destination). The body of
the master bill of lading must contain the total number of cartons, pallets/slips (if applicable),
cube, and weight by purchase order. In addition to the master bill of lading, there should be an
individual bill of lading, again with the number of cartons, pallets/slips (if applicable), cube,
department and weight by purchase order for each address/final destination placed in an envelope
with the master bill of lading attached on top.
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If there are multiple purchase orders on a truckload shipment each purchase order must be loaded
separately.
The bill of lading must have the carrier name and pro number. If a trailer number is available,
please include it on the bill of lading. If Walmart is to pay freight charges, the bill of lading must
be marked “collect”.
If a Walmart Load Number is available, it must be designated on the BOL.
The Must Arrive By Date must be specified on the bill of lading (Must Deliver By Date field) so
that the carrier clearly understands the delivery date expectation.
For BOL’s that have multiple PO’s and different MABD’s, the earliest MABD should
be specified.
Walmart’s long-term strategy is to support implementation of the VICS Standard Bill of Lading.
The Location and PO Type are requested in the “Additional Shipper Info” section of the VICS
BOL. However, the Department Number is mandatory in this section.
VICS Bill of Lading 1. Shipment ID # (Walmart Load # required if available)
2. Ship From Address
3. Ship To Address
4. Consignee ID Number
5. Bill of Lading Number
6. Carrier Information: Trailer #, Seal #, SCAC & Pro #
7. Select payment terms for Freight Charges
8. Check box when using Master Bill of Lading
9. 10-digit Purchase Order Number
10. # of Packages
11. Weight of packages
12. Indicate if product is unitized (pallets or slips).
13. 5-digit Destination Number (WM facility #)
14. 4-digit PO Type
15. 5-digit Dept. #
16. Provide any additional details or comments.
17. Unit and commodity information.
18. General description of the product.
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19. National Motor Freight Classification item #
20. NMFC Freight Class
21. Shipper’s Signature protecting consignee default.
22. Carrier’s Signature indicating receipt of product listed on BOL on Specified date.
23. Select party that counted freight.
24. Select party that loaded freight.
25. Shipper’s Signature indicating BOL accuracy.
26. Must Deliver By Date (MABD = Expected DC Delivery/Arrival Date)
Vics Bill of Lading Example
Date: BILL OF LADING Page 1 of ______
SHIP FROM
Name: # 2 Bill of Lading Number: ________# 5__________
Address:
City/State/Zip: BAR CODE SPAC E
SID#: #1 FOB:
SHIP TO CARRIER NAME: ________# 6_________________________
Name: # 3 Location #: __________ Trailer number:
Address: Seal number(s):
City/State/Zip: SCAC: #6
CID#: FOB: Pro number:
THIRD PARTY FREIGHT CHARGES BILL TO:
Name: # 4 BAR CODE SPAC E Address:
City/State/Zip: Freight Charge Terms: (freight charges are prepaid unless
marked otherwise) # 7
SPECIAL INSTRUCTIONS: Prepaid ________ Collect _______ 3rd Party ______
# 8
(check box)
Master Bill of Lading: with attached underlying Bills of Lading
CUSTOMER ORDER INFORMATION
CUSTOMER ORDER NUMBER
# PKGS
WEIGHT PALLET/ SLIP
(CIRCLE ONE)
#12
Must Deliver By Date
5-Digit Destination
Number
4-Digit PO Type
Number
5-Digit Dept.
Number
Additional Shipper Info
# 9 # 10 #11 Y N # 13 #14 #15 #16
Y N
Y N
Y N
Y N
Y N
Y N
Y N GRAND TOTAL
CARRIER INFORMATION HANDLING UNIT PACKAGE COMMODITY DESCRIPTION LTL ONLY QTY TYPE QTY TYPE WEIGHT H.M.
(X)
Commodities requiring special or additional care or attention in handling or stowing must be so marked and packaged as to ensure safe transportation with ordinary care.
See Section 2(e) of NMFC Item 360
NMFC # CLASS
#17 #17 #17 #17 #17 #18 # 20 #19
R E C E IV IN G ST AM P SP AC E
GRAND TOTAL Where the rate is dependent on value, shippers are required to state specifically in writing the agreed or declared value of the property as follows:
COD Amount: $ ______________________ “The agreed or declared value of the property is specifically stated by the shipper to be not exceeding __________________ per ___________________.”
Fee Terms: Collect: Prepaid: Customer check acceptable:
NOTE Liability Limitation for loss or damage in this shipment may be applicable. See 49 U.S.C. 14706(c)(1)(A) and (B). RECEIVED, subject to individually determined rates or contracts that have been agreed upon in writing between the carrier and shipper, if applicable, otherwise to the rates, classifications and rules that have been established by the carrier and are available to the shipper, on request, and to all applicable state and federal regulations.
The carrier shall not make delivery of this shipment without payment of freight and all other lawful charges.
_____________________#21________________Shipper Signature
SHIPPER SIGNATURE / DATE Trailer Loaded: Freight Counted: CARRIER SIGNATURE / PICKUP DATE This is to certify that the above named materials are properly classified, packaged, marked and labeled, and are in proper condition for transportation according to the applicable regulations of the DOT.
By Shipper
By Driver
By Shipper #23 By Driver/pallets said to contain
Carrier acknowledges receipt of packages and required placards. Carrier certifies emergency response information was made available and/or carrier has the DOT emergency response guidebook or equivalent documentation in the vehicle. Property described above is received in good order, except as noted.
#25 #24 By Driver/Pieces #22
# 26
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Appendix D: Shipping Label Requirements Please refer to the “Walmart DC Labeling and Packaging Requirements” document available on
Retail Link for detail carton marking and labeling instructions. See Retail Link path below.
Walmart Labeling and Packaging requirements: Retail Link > Site Map > Alphabetical view >Walmart Supplier Information Manuals> Walmart DC Labeling and Packaging Requirements
For Sam’s Club packaging and labeling requirements, please refer to the Retail Link path below. Sam’s Club case, packaging & pallet requirements: Retail Link > Site Map > Alphabetical view >Sam‟s Club Packaging Standards
Walmart Example Shipping Label
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Sam’s Club Example Case Shipping Label
Sam’s Club Example Pallet Shipping Label