Socially resilient: social media in times of natural disaster

Professor Helen PartridgeQueensland University of Technology

http://blog.sharecare.com/2012/01/05/natural-disasters-tsunami-japan/

Queensland University of TechnologyMy office!

QLD Police • 163,727

Facebook fans• 10,792 Twitter

followers

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#qldfloods 1200 tweets an hour

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What are people’s information experiences in social media during a natural disaster?

“A focus on experience offers a holistic approach to understanding peoples’

engagement with information. It takes into account the interrelations between people

and their broader environments in a manner, which considers people and their world as inseparable. It also provides deep

insights into the ways in which people relate to their informational life-worlds.”

(Bruce & Partridge, 2011)

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InterviewsObservation

25 participants – 10 Brisbane & 15 Townsville18 females, 7 males18-59 years

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3 lenses & 8 themes• Tool

– Characteristics– Supplementary

• Individual– Connected– Wellbeing– Coping

• Community– Brokerage– Helping – Journalism

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“we cannot afford to bury our heads in the sand, if we work now to enhance resilience we can reduce the potentially devastating impact of these natural disasters into the future” Neil Roberts, QLD Minister for Police Corrective Services and Emergency Services, 2010 http://www.flickr.com/photos/tariq-m/5338860595/sizes/l/in/

photostream/

Practice framework?

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Warren Cheetham, Townsville City Council Library ServiceCraig Evans, Disaster Response & Recovery, Brisbane City Council

Scott Leonard, Local Government Association of Queensland Chelea McLennan, Townsville City Council

AcknowledgementsProject Reference GroupWarren Cheetham, Townsville City Council Library ServiceCraig Evans, Disaster Response & Recovery, Brisbane City CouncilScott Leonard, Local Government Association of Queensland Chelea McLennan, Townsville City Council

External EvaluatorDr Rebecca Eynon, University of Oxford

Research AssistantChristine Yates

Project StudentLyndelle Gunton

Project SponsorauDA Foundation

Curtin University

Edith Cowan University

Queensland University of Technology

Charles Sturt University

University of Technology,

Sydney

RMIT University

Monash

University of Tasmania

University of South Australia

University of Canberra

10 universities offer 27 ALIA accredited

degrees

The QUT team

• 4 full time academics• 1 post doctoral fellow• 5 adjunct professors• 4 research assistants• 4-6 sessional lecturers/tutors• 30 research students• 120 coursework students

Information ExperienceThe lived experience of informational life worlds:• Phenomenology• hermeneutics

Information experience as:• Research domain• Research object

Other information experience research:• Information experiences of new mums in social media:

Kate Davis• Mobile devices and health information literacy: Julie Lee• Using information to learn by serious leisure participants:

Andrew Demasson• English as Foreign Language Students experience of

information literacy: Nicole Johnston• Exploring Faculty Perceptions of Teaching and Assessing

for Information Literacy Learning: A UAE Case Study: Alanna Ross

Partridge, Helen L. & Yates, Christine (2014) Researching Information Experience : Object and Domain. In Bruce, Christine S., Davis, Kate, Hughes, Hilary E., Partridge, Helen L., & Stoodley, Ian D. (Eds.) Information Experience : Approaches to Theory and Practice. Emerald Group Publishing Limited. (In Press)

But wait, there’s more….• Building the basis for evidence based library and information practice: a qualitative

study. Helen Partridge, Christine Bruce & Ross Todd (Rutgers): http://www.qut.edu.au/research/research-projects/building-the-basis-for-evidence-based-library-and-information-practice-a-qualitative-study

DATE SAVER: 8th International EBLIP Conference, Brisbane 6-8 July 2015!

• Refining the blend: developing a student centred framework for multi-modal education. Kate Davis, Elham Sayyad Abdi & Helen Partridge.

• Re-conceptualising and re-positioning Australian library and information science education in Australia for the 21st century. Helen Partridge with Jo Hanish, Philip Hider, Sally Burford, Paul Genoni, Mary Carroll, Kerry Tanner, Barbara Combes, Maureen Henninger, Hilary Hughes & Leonie Ellis: http://www.liseducation.org.au/

Your Help! Recruitment Participants needed for a study exploring information experiences in Twitter.

People of all walks of life, new users of Twitter to the Twitter addicts.

More information:http://www.qut.edu.au/research/research-projects/exploring-information-experiences-in-twitter

Contact: h.partridge@qut.edu.au

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