skillport allegis learning enrollment guide_vs2_05!1!13x

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Page | 1 TEKsystems Data Security Training Welcome In accordance with TEKsystems’ Data Security policy and the requirements set forth by the client, you are required to complete an online Data Security training. The online training can be accessed through http://allegislearning.skillport.com and by leveraging the attached job aid that will walk you through the process step-by-step. In order to successfully complete this training, you must reach a score of 70% or higher, and you must print and submit your certificate of completion to your CSA prior upon completion. This training will need to be completed every 18 months or otherwise required by the client. Please note that the training will take approximately 40 minutes to complete, and that you use this email address to log into the system and complete the training. If you have any questions, please contact your Recruiter. SkillPort Client System Requirements Operating System Windows XP Pro, Vista, 7 Network Ethernet 10/100 Base T Network, Internet Connectivity Monitor Recommended: (S)VGA monitor 1024 X 768, High Color 16-bit Browser Internet Explorer 7-9 (IE 10 with Compatibility View enabled) Additional Applications Latest Java Update required Notifications Microsoft Windows 8 and RT Operating Systems Microsoft just released the Windows 8 and Windows RT Operating Systems and a new version of Internet Explorer (IE10) for Windows 8 and Windows RT. As with all newly released operating systems and browsers from Microsoft, SkillSoft is evaluating and testing with the SkillPort platform and course players. Please be aware that launching a course player or SkillPort with IE10 will result in an error message. The TEKsystems required training courses will not function properly on Safari for Mac platforms, SUSE Linux or Unix, or any internet browser outside of Internet Explorer (i.e.: Firefox, Chrome, Netscape, etc.)

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Skillport Allegis Learning Enrollment

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Page 1: Skillport Allegis Learning Enrollment Guide_vs2_05!1!13x

Page | 1

TEKsystems Data Security Training

Welcome In accordance with TEKsystems’ Data Security policy and the requirements set forth by the client, you are required to complete an online Data Security training. The online training can be accessed through http://allegislearning.skillport.com and by leveraging the attached job aid that will walk you through the process step-by-step. In order to successfully complete this training, you must reach a score of 70% or higher, and you must print and submit your certificate of completion to your CSA prior upon completion. This training will need to be completed every 18 months or otherwise required by the client. Please note that the training will take approximately 40 minutes to complete, and that you use this email address to log into the system and complete the training. If you have any questions, please contact your Recruiter.

SkillPort Client System Requirements

Operating System Windows XP Pro, Vista, 7

Network Ethernet 10/100 Base T Network, Internet Connectivity

Monitor Recommended: (S)VGA monitor 1024 X 768, High Color 16-bit

Browser Internet Explorer 7-9 (IE 10 with Compatibility View enabled)

Additional Applications Latest Java Update required

Notifications

Microsoft Windows 8 and RT Operating Systems

Microsoft just released the Windows 8 and Windows RT Operating Systems and a new version of Internet Explorer

(IE10) for Windows 8 and Windows RT. As with all newly released operating systems and browsers from Microsoft,

SkillSoft is evaluating and testing with the SkillPort platform and course players. Please be aware that launching a course

player or SkillPort with IE10 will result in an error message.

The TEKsystems required training courses will not function properly on Safari for Mac platforms, SUSE Linux or Unix, or

any internet browser outside of Internet Explorer (i.e.: Firefox, Chrome, Netscape, etc.)

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TEKsystems Data Security Training

First time User Log-in

1. In a browser, navigate to the SkillPort login page

2. If you have problems accessing the site or certain portions of the site, please refer to the Skillport Client System

Requirements Information at the end of this guide first prior to contacting technical support.

3. Click New Users.

4. In the enrollment key box, enter the enrollment key

5. Click Validate Enrollment Key.

6. Enter user information. Make sure to select TEKsystems US

7. Click Submit.

Returning users Log-in

1. In a browser, navigate to the SkillPort login pag

2. In the Email box, enter your email address

3. In the Password box, enter your password.

Passwords are case-sensitive.

4. Click Log In.

Finding Your Training in SkillPort Once you have logged in click on the MY P

Privacy and Information Security Training

CATALOG on the shortcuts menu on the left side of the page.

1. You should see the following training listed:

2. From this point, you can perform the following

o To add the asset to MY PLAN, click

o To open or start the asset, click the

TEKsystems Data Security Training

In a browser, navigate to the SkillPort login page. http://allegislearning.skillport.com

If you have problems accessing the site or certain portions of the site, please refer to the Skillport Client System

at the end of this guide first prior to contacting technical support.

enter the enrollment key allegisgrouptraining

Make sure to select TEKsystems US

In a browser, navigate to the SkillPort login page. http://allegislearning.skillport.com

email address.

box, enter your password.

SkillPort

PLAN shortcut on the left-hand side of your screen. You should see the

Privacy and Information Security Training populated under your plan. In the event the training is not listed, simply click

on the shortcuts menu on the left side of the page.

You should see the following training listed:

the following:

click .

To open or start the asset, click the Launch link or .

Page | 2

If you have problems accessing the site or certain portions of the site, please refer to the Skillport Client System

at the end of this guide first prior to contacting technical support.

hand side of your screen. You should see the TEK

populated under your plan. In the event the training is not listed, simply click

kreccard
kreccard
allegiswelcome
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TEKsystems Data Security Training

To play a course online

1. Display the title of the course that you want to play.

2. Move your mouse over the course title, and click the

Show Details link that appears, and then

Note: For help with using the course player, click

Print a Certificate of Completion

1. Do one of the following:

o click MY PROGRESS on the navigation panel on the left.

2. Click the Completed tab.

3. In the Controls column (or the Actions

learning asset for which you want to print a certificate.

4. In the menu in the browser window that displays the certificate, click

5. In the Print dialog, click Print.

Reset Your Password:

1. On the SkillPort login page, click Forgot your password?

2. Under email address, enter your email address

3. Click Send me a new password.

To log out of SkillPort

� Click Log Out in the upper-right corner of the SkillPort page.

TEKsystems Data Security Training

Display the title of the course that you want to play.

Move your mouse over the course title, and click the Launch link appears. (Alternatively, you can click the

link that appears, and then click .)

course player, click Help in the upper-right corner of the player.

Print a Certificate of Completion:

on the navigation panel on the left.

Actions column if you are within the Credentials area), click

learning asset for which you want to print a certificate.

In the menu in the browser window that displays the certificate, click File | Print.

Forgot your password?

your email address.

password.

right corner of the SkillPort page.

Page | 3

link appears. (Alternatively, you can click the

if you are within the Credentials area), click beside the

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TEKsystems Data Security Training

Troubleshooting

To ensure you are successfully able to take this course without issues, please ensure the following is verified or completed:

1. Ensure you are registered to the correct SkillPort group. To locate the TPIST course in your MyPlan tab, you must be registered under the "TEKsystems US" or "TEKsystems Canada" group.

2. All users MUST use a Windows 7 or below operating systems and Internet Explorer 9 or below.

3. If you are using an Internet Explorer 10 browser, Compatibility Mode MUST be turned on.

4. Java must be updated and enabled to prevent problems playing the course or advancing to the next page.

5. If you are having issues logging into an existing account or need your password reset, please email

[email protected].

6. If you are having issues accessing your Certificate of Completion, first verify that steps 1-4 are completed and then call SkillSoft Support for assistance.

Browser Compatibility

To find out if your operating system, browser, or Java version is compatible with a SkillSoft course, please try

clearing your cache and flush your DNS using the following “System Cleanup” instructions below:

Clearing Your Cache

1. To clear your cache (temporary files), open your Internet browser, Click on Tool, and then click on Options. Click on the Delete button in the Browsing history section in the Internet Options window.

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TEKsystems Data Security Training

2. Checkmark the following and then click the Delete button in the Delete Browsing History window. • Temporary Internet files • Cookies

Flushing the DNS

3. After you have cleared your cache files, proceed to flush the DNS. From your desktop, click on the Start button, and then click on Run.

4. Type “cmd” in the Open field in the Run window and then click on the OK button.

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TEKsystems Data Security Training

5. Type “ipconfig /flushdns” in the command window (be sure to type a space after “config”)

6. Press the ENTER key to get the following message:

7. After you have successfully flushed the DNS, Restart your computer.

. Contact Technical Support If you continue to have issues, contact SkillSoft Support who can provide one-on-one assistance with troubleshooting the problem. You can contact them via phone, email, or online chat at:

1-866-SKIL-HELP / 1-866-754-5435 / SkillSoft Browser Test / http://support.skillsoft.com

For password reset help or account re-activation, please email [email protected]