Skillsoft Compliance Solutions

T h e G l o b a l L e a d e r i n c o m p l i a n c e - b a s e d r i s k m i t i g a t i o n a n d s a f e t y t r a i n i n g

About the Skillsoft Group

Founded in 1998, Skillsoft® has grown rapidly to become the global leader in

eLearning. With 2,500 employees across multiple locations in North America,

EMEA and APAC, Skillsoft trains more professionals than any other

company in the world. We are trusted by the world’s leading

organizations, including 65% of the Fortune 500.

We have trained more than 400 million users

with over one billion learning modules – our

content is accessed more than 130 million

times every month. Original content includes

over 120,000 different learning modules,

including 7,000 courses, 65,000 videos and

46,000 book options. We enable collaboration

across the globe in 160 countries and

30+ languages.

At Skillsoft, we specialize in four key product

lines: Business Skills & Leadership, IT Skills &

Certification, Digital Skills and Compliance.

O U R C O M P L I A N C E S O L U T I O N S Skillsoft Compliance Solutions provides risk

mitigation and safety training for a wide range

of customers including global enterprises,

government and educational institutions,

mid-sized and small businesses. Today Skillsoft

Compliance Solutions serves over 1,600+

organizations worldwide, of which many are

leading Fortune 500 companies.

Our compliance courseware and videos are

developed in partnership with industry-leading

subject matter experts to ensure customers

receive up-to-date, relevant and reliable

content. Courses are available in 30+ languages,

each developed around key instructional

design principles to better engage learners

and accelerate ethical and safety workplace

practices across the organization.

We provide one of the largest selections of

compliance topics to ensure organizations

effectively meet regulatory requirements,

mitigate risk, address global audience

requirements with language and cultural

considerations and promote awareness around

critical risk areas—all while building a strong

culture of compliance through a comprehensive

suite of training, services and technology.

Skillsoft Compliance Solutions offers a full suite of compliance training options tailored around each

customer’s unique, industry-specific requirements. Our approach focuses on business outcomes by

aligning our tools with the organization’s objectives to ensure we not only address the challenges in

training the workforce, but also incorporate training into the overall business strategy.

By tailoring our training solutions, we provide each customer with a unique experience that

enhances a positive corporate culture and values. Cultural improvement is created by implementing

across-the-board behavioral changes to foster an environment where employees then feel

accountable to do the right thing, even when no one is watching.

TO P I C C O V E R A G EOur compliance curriculum covers a number of areas including the legal compliance needs of

commercial, government and higher education organizations. We also address pressing safety and

health subjects aligned to regulations established by OSHA, EPA and the DOT, as well as consensus

standards from organizations like the NFPA, IATA, IMO and country-specific regulations.

Skillsoft’s training solutions enable organizations to:

• Focus on specific information employees need to meet the intent of applicable statues,

regulations or case law decisions.

• Provide coverage for a wide variety of risks and regulatory standards.

• Address best practices for minimizing risk, avoiding violations and reducing of liability.

• Drive cultural and behavioral change to promote an environment where employees

“do the right thing.”

• Deploy multi-media rich content that maximizes comprehension and interactivity.

• Deliver opportunities for skill-building, practice and assessment to reinforce and assist

in validating learning.

• Supply learners with Job Aids and SkillBriefs™ to offer practical tools to use during

or after online training.

Skillsoft Compliance Shorts, Impacts and Experts provide flexible, on-demand training that is easily

embedded into employees’ workflows to supplement full-length courses. As an alternative to

courseware, these micro training events help to insure that knowledge can be applied on the job

with lasting impact for employees and organizations.

S K I L L S O F T C O M P L I A N C E S O L U T I O N S • Protects over 1,600+ organizations

• Partners with leading legal and safety

experts across the globe for content

development and validation

• Offers customization capabilities and

editing tool to enhance the library of

course content

• Delivers training in 30+ languages globally

• Provides compliance-centric

learning management

• Provides integrated policy, attestation

and disclosure tool

• Supports multiple, interactive content

formats to engage learners

• Offers seamless integration with third-party

learning management systems

• Tracks on-the-job training events and

classroom learning to support a blended

learning approach

F E AT U R E S A N D B E N E F I T S • Access a comprehensive suite of eLearning

assets to support various job functions

as well as content to support growth

and development

• Receive reliable, accurate and up-to-

date content supported by globally

recognized experts

• Obtain annual updates to your library when

regulatory changes affect content

• Utilize our cloud-based and mobile-

accessible learning management system

to aggregate online and instructor-led

training records

• Track web-based training events,

classroom or instructor-led training,

on-the-job events and other offline

training formats in one place

• Meet the needs of a diverse workforce

to support global and language

considerations

• Ensure organizational compliance by

assigning specific training events based

on administratively defined user groups

• Safeguard program success with

Skillsoft’s superior program and

customer support services

R E L I A B L E E X P E R T I S EStarting with the acquisition of GoTrain in 2003, Skillsoft began providing leading workplace safety

and health solutions. Since then, Skillsoft has continued to build out its comprehensive compliance

training solutions with new learning modalities, the latest in contemporary instructional design

techniques and the highest level of quality. Our engaging training covers key compliance topics to

meet regulatory requirements while helping organizations build a strong culture of compliance

through positive behavior change.

Technology Suite

S U M TO TA L ® S Y S T E M S

SumTotal Systems, LLC, a Skillsoft Company,

is the world’s only unified Human Capital

Management Solution. SumTotal’s award-

winning Talent Management Suite enables

companies to attract, know, mobilize, develop,

progress and reward their workforce. SumTotal

is continuously innovating to best meet the

market challenges of attracting, retaining,

developing and engaging the multi-generational

workforce. With a range of capabilities in

support of global compliance training programs,

the Talent Expansion Suite includes three key

components –Talent, Learn and Work.

A C A D E M Y ™ 5 i

Skillsoft Academy is a proven, industry-leading

Compliance Learning Management System

built from the ground up to support critical

compliance functionality. With Academy,

organizations are provided a customizable,

cloud-based Learning Management System that

makes training, curriculum management and

reporting flexible, convenient and cost-effective.

S K I L L P O R T ® 8 i A N D A D VA N C E D C O M P L I A N C E ™

Combining the best of Skillport 8 and Skillsoft

Academy, the Advanced Compliance™ module

delivers a powerful compliance-centric Learning

Management System that addresses complex

compliance training requirements paired with

the simplicity and intuitive user experience

of Skillport 8. While Skillport alone supports

core compliance funcionality, the Advanced

Compliance module enables organizations to

address compliance with laws and regulations,

support individual and group training

assignments, automate on-time and recurring

training, manage exemptions and equivalencies,

automate training notifications and email

reminders, and simplify records management.

Q U E S T I O N N A I R E S ™

Skillsoft Questionnaires delivers an integrated

employee attestation tool that enables

organizations to create easily, manage and

deploy questionnaires, surveys and policy

certifications. The feature-rich assessment tool

provides advanced administrative capabilities,

corporate policy certification and supports the

development of questionnaires in 40 languages.

Questionnaires helps organizations align the

delivery and tracking of policies to key risk areas

and provide a mechanism for archiving and

reporting disclosures and communications with

employees. Skillsoft Questionnaires supports

the ultimate goals of fostering a respectful and

safe workplace, reducing risk and improving

business performance.

S U B J E C T M AT T E R E X P E R T I S EFor our Legal Compliance library, Skillsoft partners with nationally and globally recognized law firms

and industry leaders to serve as our subject matter experts in the development and maintenance

of our Compliance content. We select experienced, practicing lawyers who specialize in confronting

the most challenging compliance issues every day. We believe this is the most effective way to keep

current with changes in the law and developments in compliance strategies, all while bringing a

real-world, practical approach to promoting a lawful and ethical culture.

To ensure that our Safety and Health content remains up-to-date, relevant and keeps pace with the

ever-changing landscape of safety topics, we partner with industry experts who guide our content

development plans as well as ensure accuracy. We choose our experts by their many years of

experience in ensuring workplaces remain safe.

The collaboration between our partners and our award-winning instructional designers means that

the content built not only addresses pressing topics in workplace safety, but also provides a practical

approach to compliance training.

I N S T R U C T I O N A L D E S I G N W I T H A H I G H L Y - A D A P T E D L E A R N I N G M E T H O D O L O G YAt Skillsoft, we are all about learning outcomes. We know from brain science research that learners

need three things for an optimal learning experience: relevance, meaning and emotion. We use a

data-driven mix of content design approaches in our new courses to meet these needs. The intentional

design approaches are learner-centric, providing memory hooks for the learner. Individuals can connect

the learning to pre-existing schemas and patterns in their brains - we engage both sides of the brain by

fostering a linkage between emotion and cognition. The message and the medium work synergistically.

By leveraging the latest in brain science research, we ensure that the learning experience is “seen”

through the learner’s eyes.

All of our content is developed to the highest quality standards in the learning industry. Centered on the

learner and Skillsoft’s Adult Learning Model, our instructional designers engineer courses specifically

to address the three established adult learning styles: auditory, visual and kinesthetic. All courses have

clear, tangible learning objectives that are met through an engaging presentation of information, practice

opportunities and evaluation. Strategies including the use of practical examples, case studies, video

scenarios, animation and narration help to maximize engagement and retention. The effect is that our

solution “assures learning.”

A F E W O F O U R PA R T N E R S

Skillsoft offers a comprehensive and library of translated, localized and culturally adapted eLearning content.

G L O B A L R E A C H ; L O C A L A D A P TAT I O NSkillsoft utilizes a global adaptation strategy that combines the highest standards for content translation with

a keen sensitivity for local culture.

Our translated courseware offers more than a mere conversion of the content into additional languages.

Instead, our approach focuses on adapting our products to the local cultural setting to provide learners

with an accurate, relevant and relatable experience.

This process focuses on factors such as currency and time settings, as well as the suitability of graphics and

scenarios for each market. Additionally, linguistic variances, character and location names and dialects are

taken into account.

Localization for regulations is the approach used for Safety and Health content. Courses are developed to

address country specific laws.

All Skillsoft content is developed with integrated learning styles designed for auditory, visual and kinesthetic

learners to better engage the user through interactive learning exercises, video, audio narration and

graphical aids.

Translation Strategy

US English

Australian English

New Zealand English

Indonesian

Malay

Thai

Vietnamese

Canadian EnglishCanadian French

Chinese Mandarin

Danish Finnish

SwedishNowegian

DutchPolishUK English

French

RussianGerman

Italian Greek

Romanian

Hungarian

Czech

Japanese

Korean

Hindi

Brazilian Portuguese

Indian English

Turkish

Latin American Spanish European Spanish

56% 96% 8 10

out

of

L O C A L I Z AT I O N PA R T N E R SSkillsoft partners with highly regarded translation providers to facilitate our locally adapted translation

strategy. Each partner offers in-depth knowledge of local and regional requirements through the

employment of native speakers, the use of in-country resources and the execution of comprehensive

studies of the target culture.

G L O B A L C O N T E N T D E L I V E R Y P R O C E S SEnsuring linguistic accuracy and consistency is critical to Skillsoft’s global translation strategy. Therefore,

we insist on experienced translators as a fundamental requirement for all Skillsoft language development.

The use of Computer Aided Translation (CAT) tools are promoted with all development partners to ensure

consistency and commonality of translation across a language product line.

The subsequent translation memories are then retained for use across future translation projects.

Each course receives a comprehensive language Quality Assurance review in addition to the many other

audits implemented throughout the development process.

Where appropriate, subject matter experts are involved to assist in the adaption of the translated and

localized content.

E N D U S E R F E E D B A C K

56% of end users said they

are faced with making ethical

decisions in their day-to-day

work on a regular basis (32% on

a daily basis; 24% on a regular/

monthly basis). The ability to

deliver a consistent message

and validate knowledge is key.

End users also told us that

online learning for compliance

works. 96% are confident

they would know how to

handle a compliance related

matter effectively and in

accordance with their company

policy as a result of using

Skillsoft online content.

86% application rate of

Skillsoft content compared

to the typical 20-50%.

[Skil lsoft eLearning] has been a great tool for us to make sure that we’re staying compliant, because i f we don’t do the training, we won’t be el igible for new work.Katie Cawood, Corporate Professional Development Administrator, Catapult Technology

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For more information or to learn more,call 1.844.509.9585 or visit skillsoft.com/compliance-training

www.ski l lsoft .com/compliance-training