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Practice Labs User Guide Page 1 Introduction When you access the Practice Lab, you will see a screen similar to the illustration below. The main navigation areas of the Practice Lab are located on the right-hand side of the screen. These navigation areas are: Dashboard Courses Help /Support Dashboard This option provides you the following information, such as: System notifications Your activity Open support calls

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Page 1: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

Page 1

Introduction When you access the Practice Lab, you will see a screen similar to the illustration below.

The main navigation areas of the Practice Lab are located on the right-hand side of the screen. These navigation areas are:

Dashboard

Courses

Help /Support

Dashboard This option provides you the following information, such as:

System notifications Your activity

Open support calls

Page 2: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

Page 2

Help / Support Use the help and support section of the site to access: Tips on how to resolve common problems Technical information Log support call Courses Detailed information about the lab is provided in this area, along with the modules of the lab.

Accessing Your Course Once you enter the lab, you will be presented with a list of available modules to complete for the selected lab. Click on the Module name to access the module of the lab that you want to study.

You will now be taken into the module, and be presented with the content and lab devices required to complete the lab objective.

Page 3: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

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Navigating Labs and Content

Once you access a lab, the web page will change to something similar to the screen below. There are two primary areas of control: Content window, showing the guide to the activities you can complete Lab devices In the screen capture below, the content is shown in the center of the page and the lab devices are placed as tab links on the left hand side underneath the site navigation tabs.

Page 4: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

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Managing Your Content Window Let us explore the content window in more depth.

The main components of the window are broken down as:

Central Panel This area is where the introduction, exercise and summary details are displayed.

Bottom Left This area provides links to navigate between module content.

Bottom Right This area provides module download links (Microsoft Word and Adobe PDF formats are available, but some content may or may not show both (or any) links.

Top Right This area provides window management. Use these icons to manage your content viewing preferences.

Page 5: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

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Wide Screen If you have a high-resolution (full HD or higher), wide-screen monitor, the layout below is recommended for device and content access using a single monitor. This enables you to follow the content and use the lab devices at 1024x768 resolution, thereby enabling all content to be displayed on the same page:

Page 6: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

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Content Window Icons In the top right corner of the lab, there are icons that control the location and look of the lab exercises. These icons are described below.

This icon snaps the content window to the center of the page, where the devices terminal is usually displayed.

This icon snaps the content window to the right side of the page, where the devices terminal is usually displayed. This icon may not always be visible; it only appears if there is enough space to pro-vide a content window that is 640 pixels wide.

This icon forces the content to launch in a new window, separate from the main lab page. This is helpful if you have two screens and want the con-tent in a full screen on another monitor, or if you would like to use Alt+tab (in Windows) to toggle between the content and the lab device.

This icon enables you to freely move and size the content window as you wish.

This icon minimizes the content window.

This icon maximizes the content window (if the content window is cur-rently minimized).

Page 7: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

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Once you have configured your view to your personal preferences, you will need to save your settings by selecting the Settings icon and then selecting “Save my settings and screen layout.”

Page 8: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

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Accessing Devices Simply click on a device to select it. Each exercise requires one or more devices to be powered on. Some exercises may require all of the devices to be powered on, while other exercises will automatically power on several of the de-vices for you. The details in the Introduction portion of the lab content will inform you which devices should be powered on. Once the device is powered on and is connected, your central console will automatically connect to the remote desk-top console or terminal, depending on what the device is (Cisco, Microsoft, etc.), unless you have selected to open your devices in a new window.

If you open the device in a new window, you will need to click on the Connect icon to connect to the device. This situation occurs because the browser may block the pop-up window if it was initiated by a script, rather than by your manual action. Notice that when the device is powered on, the icons and information in the bottom device controls toolbar will change— the icons and information are described in the next section. The Device Controls Toolbar The icons and information available in the bottom device controls toolbar give you the ability to manage device con-nectivity and power management. Device controls will differ depending on the type of device. For example, Cisco devices have a copy and paste func-tionality in Microsoft Internet Explorer, but have no power off or suspend button. Microsoft devices, on the other hand, do show power off and suspend buttons.

Page 9: SkillSoft Practice Labs User Guide · Practice Labs User Guide Page 11 How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment

Practice Labs User Guide

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Device Controls The icons in the left hand side of the toolbar under the device window show a combination of the following functions:

This icon powers the selected device on or off.

This icon resets the selected device back to defaults.

Note: In some labs where there is a domain controller, resetting a de-vice may cause a trust-relationship failure; in such a case you may need to reset all the devices in the lab.

This icon reboots the selected device. This does not erase your changes, but is helpful if you need to restart a device, and want the web page to inform you when the device is back up and operational, instead of trying to “guess” when the device is back up and running.

This icon suspends the selected device. Once the device is suspended, the power on icon will display.

This icon enables you to connect or re-connect to a device. If you have devices opening in a pop-up window, clicking on this icon will launch a new window with your devices terminal inside.

When using a Cisco device in Internet Explorer, you have the ability to use the copy function, which copies the entire active terminal contents to your local PC’s clipboard.

When using a Cisco device in Internet Explorer, you have the ability to use the paste function which pastes your local PC’s clipboard contents in to the Cisco device.

Additional Information The following table describes the additional icons and information that is also available in the toolbar.

This icon sends a request to the labs service to determine the current state of the device.

This icon indicates whether auto-login is enabled or disabled. If it is en-abled (with a tick) then the credentials displayed in the credentials sec-tion will be used to login to the device.

These two icons indicate the technologies you have available to con-nect. When possible, use the Sun Java connection. If you have a browser that supports HTLM5, then you may be able to use HTLM5 technology.

This icon indicates how much time you have used in the current mod-ule.

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Practice Labs User Guide

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Settings

The Settings icon is located at the top of the page and is one of the most important icons. When you click this icon, it shows a list of menu options. The description of each option is defined below.

Personal Settings

White boxes [Not active at this time] This area is where you can enter your name and e-mail address for support functions.

Display Options

Collapse/Expand left panel

This setting toggles to collapse or expand the left-hand panel of the screen.

Open Microsoft devices in a pop-up window

This setting toggles whether you want to open a Microsoft device in another window.

Java HTML5 Placing you cursor over either Java or HTLM5 allows you to select either Java or HTLM5 browser.

Save my settings and screen layout

Saves your current configuration settings.

Miscellaneous

Out to lunch

Clicking this link enables you to keep hold of your lab for 1 hour and 30 minutes. After 1 hour and 30 minutes, your lab will be recycled and returned to be available for others to use. If you return before this time, there will be a link to click that will enable you to continue using your lab.

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Practice Labs User Guide

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How to Complete Your Practice Lab Practice Labs provide you with “hands-on” experience using real equipment to learn and practice on a specific tech-nology. This learning environment assists you in meeting your requirements to learn and practice, but how do you complete the Practice Lab and get credit for taking this course? Follow the five steps in the instructions below to get credit for completing Practice Labs. 1. Go to your All Learning records in the Unisys University Learning Network (UULN) and find the Practice Lab

course that you want to move to “complete” status. Click on the Practice Lab course title.

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2. Once you click on the Practice Lab course title, scroll down on the page until you see the screen below. Each Practice Lab is set up with two activities; the first activity is the Practice Lab content and the second activity is the Practice Lab test. Click on the “Launch” button for the second activity (the test).

3. Once you click on the “Launch” button for the second activity, the screen below appears. Please read the instruc-

tions on this page carefully and thoroughly, and then click the “Next” button.

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4. After you click on the “Next” button, the following screen appears. Please read the instructions on this page care-fully and thoroughly, and then: a. Enter your full name. b. Enter your employee number. c. Press the “Done” button. d. If you have successfully completed this training program and have met the requirements of this course, then

click the radio button adjacent to that statement. e. Press the “Score Test” button. At this time, you may want to take a screen capture of the screen, with your

test score displayed, for future reference. Now you can click the “Exit” button.

5. Your completion status for the Practice Lab may take up to 24 hours to be recorded in the UULN. Go to your All

Learning to view the status of the Practice Lab.