sled ing through the clouds

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SLEDing through the Clouds

Jason BystrakRenee Bradford


Cloud Business Model – The New Channel Ingram Micro Strategy and Resources The State of: State and Local Government and

Education Ingram Micro Cloud Solutions Supporting SLED

Business Drivers Your Next Steps

Agenda


Cloud Business Model

Cloud Service BrokersCloud Service Brokers

VendorsVendors BrokersBrokers End UserEnd User

SMBSMB

BPaaSBPaaS

SaaSSaaS

PaaSPaaSIaaSIaaS

AggregationAggregationIaaSIaaS

BPaaSBPaaSSource: Gartner The role of CSB in the Cloud Services Value Chain Source: Gartner The role of CSB in the Cloud Services Value Chain

ConsultantsConsultants

CustomizationCustomization

IntegrationIntegration


Establish a cloud community

Offer a comprehensive portfolio of cloud services

The Leading Cloud Aggregator For The Channel

Provide cloud business services

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

training, enablement, best practices, sales supporttraining, enablement, best practices, sales support

solutions for every business need – over 100!solutions for every business need – over 100!

vendor due diligence & contracting , procurement, vendor due diligence & contracting , procurement, provisioning, service management, invoicing provisioning, service management, invoicing

www.IngramMicroCloud.comwww.IngramMicroCloud.com


Are You a Broker? Or Provider?

Ingram Micro supports both Ingram Micro supports both modelsmodels

The BrokerThe Broker The Solution ProviderThe Solution Provider

000000_6

Service Desk and Device

Management

Network and Communications Security Business Applications Data Center

Cloud Services Broker

Cloud Services Provider

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Managed Print Services


The State of: State & Local Government and Education


■ Shared Services

■ Cyber Security

■ BYOD

■ Budget and Cost Control

■ Portal/E-government

■ Healthcare Systems

■ Data Center Consolidation/Cloud

■ Virtualization; Server, Desktop/Client, Storage, Applications

■ Broadband and Connectivity

■ Disaster Recovery/Continuity of Operations

State & Local Government: Technology Initiatives


2013 Estimated State and Local Government IT Spend

$93.1 Billion (+1.7%)*Vertical 2013 Estimated IT Spend

Health and Human Services $22.9 Billion

Transportation $9.5 Billion

Finance and Administration $8 Billion

Criminal Justice/Public Safety $7 Billion

2013 Center for Digital Government

* Includes Education * Includes Education

Source: Center for Digital Education, White House, FCC, XplanaSource: Center for Digital Education, White House, FCC, Xplana


■ Secure remote access of data from computing devices by school staff, students and parents.

■ Ubiquitous Access: Anytime, Anywhere from Any device

■ Networking and Telecom

■ Software as a Service or “rented software” tools for users

■ Disaster Recovery and Business Continuity

■ Virtual Learning

■ Modern Network Environment

■ Wireless Access

■ Convergence of Communications, Safety, and Infrastructure

■ Video Capture

Education: Technology Initiatives


K-12 Education Higher Education

Technology Spend (2013)

$9.7 B (+2%)

$10.3 B (Flat)

Textbook Spend (2012) $7 B $7.8 B

Source: Center for Digital Education, White House, FCC, Source: Center for Digital Education, White House, FCC, XplanaXplana

Public Education IT Spend

$20 Billion

2013 Center for Digital Education


SLED Business Drivers■ Improve infrastructure and lower cost – budget cuts the new normal, use

technology to fill the gap

■ Constituents demand for services and information online

■ Strong need for Communication and Collaboration tools

■ Support for mobile devices: BYOD

■ Data backup and archiving

■ Security for data and information

■ Demand for Classroom Technology & Connectivity

■ On line teaching, learning, and assessment

■ Digital Classroom


Ingram Micro Cloud Solutions Supporting SLED Business Drivers


Solution: Virtualization and Infrastructure (IaaS)■Server and storage virtualization / migration / consolidation in the cloud

■Mobility / flexibility

■Scalable, usage on demand

■Utility model; pay for use (opex vs. capex)

■Multi-tenant public / private infrastructure

■Managed environment

Improve Infrastructure and Lower Cost

Ingram MicroIngram MicroServices NetworkServices Network


Solution: Remote Infrastructure Monitoring■Remove IT staff and management costs

■Proactive maintenance

■Enhanced SLA’s (24X7)

■Increase productivity and efficiency

■Comprehensive suite of remote IT Infrastructure services

■Secure ISO-27001 certified NOC facilities

■Session recordings for auditability

Improve Infrastructure and Lower Cost


Solution: Hosted Applications■Preconfigured solutions - Microsoft Exchange, SharePoint

■Custom application development on PaaS (Force.com, Microsoft Azure)

■Leverage IaaS to host proprietary applications

■Software customization and integration

■Scalable infrastructure - usage on demand (PAYG)

■Managed or unmanaged infrastructure

Need to provide access to constituent services and information services online

Ingram MicroIngram MicroServices NetworkServices Network


Solution: Mobile device management and mobile security■Protects against anytime anywhere threats

■Enforces IT group policies

■No extra software installed on mobile devices

■Comprehensive asset management

■Remote configuration of devices

■Remote lock and wipe devices

■Mobile remote desktop management in the palm of your hand

Support mobile devices: BYOD


Solution: Cloud backup■Cloud model is less expensive than duplicating on premise solution

■Business class online backup and protection

■Scalable across multiple environments

■Addresses data compliance regulations

■Improves business continuity

■Provides high availability

■Advanced backup and restore capabilities

Data backup and archiving


Solution: SaaS security ■No need for patch management – always latest version since it is hosted by the vendor/provider

■Flexible pay-as-you-go model (opex vs. capex)

■Manage employee productivity

■Manage and secure your end point devices

■Web and email security

■Real-time monitoring and reporting

■Worry-free business security standards

Security for data and information


SLED Case Studies


CUSTOMER NAME:

■Walled Lake Consolidated School District

■Location: Walled Lake, Michigan

■Web Site: www.wlcsd.org

■Number of Employees: 2,000

CHALLENGE:

■Give students the benefits of technology without exposing them to Internet threats

■Avoid learning disruptions that result from infections

■With reduced budgets and staff, manage security solutions and maximize the value they deliver to the students and staff

■Take advantage of cloud computing without compromising security

Trend Micro Case Study: Securing the Technology that Advances K12 Education


SOLUTION:

■Switch to Trend Micro™ Enterprise Security for Endpoints and Mail Servers

■Enable Trend Micro Smart Protection Network reputation technologies

BUSINESS RESULTS:

■Significantly reduced infection rates

■Better endpoint system performance

■IT staff time savings, with fewer systems requiring cleaning

■More bandwidth-efficient update process, and off-network updates for mobile users

■Increased confidence to let students use the web and public cloud resources

Trend Micro Case Study: Securing the Technology that Advances K12 Education

“ “ Trend Micro with Smart Protection Network is exactly what is needed for the web world that we have to Trend Micro with Smart Protection Network is exactly what is needed for the web world that we have to live in… It gives us confidence to move forward with web and cloud-based innovations for the classroom.live in… It gives us confidence to move forward with web and cloud-based innovations for the classroom.””— — Mark A. Williams, Network Manager, Mark A. Williams, Network Manager, Walled Lake Consolidated School DistrictWalled Lake Consolidated School District


Customer Stats:

■Located in ST. Louis, Missouri, Higher education institution, Almost 3,900 students

Service Offered:

■dinBackup (Backup in the Cloud)

Highlights:

■The Client was seeking an infrastructure host to maintain a secondary backup

■of their data from their current NetApp storage infrastructure to a hosted

■NetApp infrastructure

■Evaluated multiple providers

■Successfully completed a Proof of Concept end of July 2012

■Been in production for a few months

■Already seeing uptick in monthly invoice (adding services with dinCloud)

dinCloud Case Study: Maryville University

sled ing through the clouds

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