Slide 1

Electronic Communicatio

n

2.01: Recall components of electronic communication.

2.01 Recall components of electronic communication. Slide 2

Types of Electronic Communication

• Chatting• Blogs• Podcasting• Discussion Boards• Text Messaging• E-mail

2.01 Recall components of electronic communication. Slide 3

Chat

• Talking in real-time to other network users from all parts of the world.

– What are the pros and cons of chatting?

2.01 Recall components of electronic communication. Slide 4

• Web logs or blogs are web-based journals.

• Often used by individuals or groups to maintain a record of thoughts, pictures, and interests.

2.01 Recall components of electronic communication. Slide 5

Blogs• Have you ever responded to a blog?• If so what was the topic?• Was it easy?• How did it work?

2.01 Recall components of electronic communication. Slide 6

Podcasting

• A method of publishing files to the Internet, allowing users to subscribe to a feed and receive new files automatically by subscription, usually at no cost.

• Used largely for audio files.

• Podcasts can be audio or video.

• Podcasting does not require a media player.

2.01 Recall components of electronic communication. Slide 7

PodcastingExamples of podcasts available on iTunes

Another example of Podcasting can be found on Grammar Girl

2.01 Recall components of electronic communication. Slide 8

Discussion Boards or Forums

An online bulletin board where users can receive feedback from posted messages

• Two types of discussion boards:– Moderated

• An administrator or moderator ensure the discussion stays on topic and conforms to netiquette rules

– Unmoderated• No administrator or moderator, which

may allow discussion to degenerate

2.01 Recall components of electronic communication. Slide 9

Text Messaging

• Sending short text messages to a device such as a cell phone or pager

• Messages are no longer than a few hundred characters

• Messaging that takes place between two or more mobile devices

2.01 Recall components of electronic communication. Slide 10

e-Mail

The electronic exchange of messages and computer files between computers that are connected to the Internet or some other computer network.

2.01 Recall components of electronic communication.

E-Mail HeaderTO: Web address of addressee (sometimes name)FROM: web address of authorDATE: the date the message is createdSUBJECT: topic of the message--to inform receiver EXACTLY what the email is about--cc (carbon copy) for additional recipient names and web addresses--bc (blind copy) OR bcc (blind complimentary copy) notation for recipient's) that are hidden from view

2.01 Recall components of electronic communication.

E-Mail BodyBody: the message of the memo

--usually contains a request for action--sentences should be kept short and to the point--intermix short and longer sentences--avoid very long sentence when possible--include a desired action and a deadline for completion

2.01 Recall components of electronic communication.

E-Mail Signature• Signature: the name and contact

information of the sender.

--a user interface for the creation of an electronic signature that automatically attaches to the end of every message.

--include contact information: name, title, phone and fax numbers and a snail-mail address

--additional email address

2.01 Recall components of electronic communication.

E-Mail Attachment

• Attachment: files (documents) that are sent along with the email

2.01 Recall components of electronic communication.

Written form of communication and can be printed and viewed by anyone or used as official legal documentation.

Do not use All CAPS, which is considered shouting, or all lowercase

Do not spam readers with unnecessary information, jokes or frivolous material—it is not professional and may be a company violation and could be terminated.

E-Mail Etiquette

2.01 Recall components of electronic communication.

E-Mail Etiquette Remember – email is not

confidential.

Check it daily and respond promptly.

Proofread and spell check- spelling errors reduce credibility.