unit 10 communication services. identify types of electronic communication describe users of...
TRANSCRIPT
Living OnlineUnit 10
Communication Services
Identify types of electronic communication Describe users of electronic communication Identify major components of electronic
communication Manage email with Outlook Send & receive email
Objectives
Email IM Text Message VoIP Online Conference Chat room Social Networking Blogs Message Boards/Newsgroups
Electronic Communication
Components of Electronic Communication
How Email Works
[email protected]◦ Username◦ @ symbol◦ Email domain name
Domain Code◦ .com (commercial)◦ .edu (education)◦ .gov (government)◦ .mil (military)◦ .org (organization)
Email Address
Samantha Murray works for IBM IBM’s web site is www.ibm.com Sam’s username is smurray
What would be her email address?◦ [email protected]
What’s the email address?
You know a guy named Bill’s email address◦ [email protected]
You can’t remember where he works
What would be the web site to find out the company’s name?◦ www.gcsssd.org
What’s the web site?
Raquel works at MTV MTV’s web site is www.mtv.com Which could be her email address?
◦ [email protected]◦ [email protected]◦ [email protected]◦ [email protected]
Which is correct?
First set developed◦ .com◦ .edu◦ .gov◦ .mil◦ .org
Know any others?
Domains
What domain would a school have?◦ .edu
What are the three parts of an email address?◦ Username, @, domain name
Where is email stored, until you are ready to retrieve/read it?◦ Email server
What kind of communication requires both users to be online at the same time?◦ IM
Review
From To Cc: Bcc: Subject Attachments Body/Message Signature option Send button Address book
Email Components
Subject line◦ Brief enough to grad attention◦ On topic
Body of message◦ Clear, error free◦ Note if any attachments
Email Message & Options
Web Access◦ Gmail◦ Hotmail◦ AOL◦ Comcast◦ Verizon
Program on PC◦ Outlook
Username/mailbox name & password
Accessing Email
Calendar, Tasks, Mail, Contacts
Using Outlook/Windows Mail
Message arranged by date (new or old on top)◦ New ones in BOLD
Mail Pane◦ Create folders
File, New, Folder◦ Delete folders◦ Move emails to folders
Drag◦ Save or Delete Emails◦ Search
Tools, Search
Inbox & Mail Pane
Name the parts of the Outlook window
Research how to set up Outlook/Windows Mail to check your emails
Teknimedia C2.2 – C2.9
Project
Names, emails, phone numbers, other info◦ Tools, Address Book◦ File, New Contact
Contacts/Address Book
To: Cc: Bcc: Subject:
◦ Brief & descriptive
Sending Email
Address Book◦ Click To:, Cc:, or Bcc:
Attachments
Signature
Sending Email
Inbox icons
Opening Attachment◦ Double-click
Save Attachment◦ Right-click, Save As
Receiving Emails
Reply Reply to All Forward
Replying to an Email
Teknimedia ◦ C2.10 – C2.22
Project
Unsolicited bulk messages
Content of email scanned by client software◦ Sent to Junk folder◦ If not, identified in Inbox
Suspected spam
Spam also filtered at mail server
Dealing with Spam
Click on column heading, also Search
Sorting Mail
Right-click options
Make new folders
Save an email address◦ Right-click on email address◦ Add to Contacts
What To Do With Mail
Out of Office Response Auto forward Send to phone Block senders
Other Options
T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent.
T or F. You can only type one email in the To: An email address consists of ___ parts.
A file sent with an email is called a _________.
You can use _______ to make phone calls over the Internet.
Review
Teknimedia C2.23 – C2.45
Outlook Tasks from Microsoft
Projects
Living OnlineUnit 10
Communication Services