sm 7.1-pres - essentials for managers

8/21/2019 SM 7.1-Pres - Essentials for Managers

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SAP Solution Manager 7.1

Essentials for Managers


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2011 SAP AG. All rights reserved.

Agenda

Why should you consider SAP Solution Manager 7.1?

Management dashboards, ITIL compliant IT Service Management

Attractive usage rights for the entire customers solution

And much more!

When is the right time to go for 7.1?

The right time is right now!

Maintenance of 7.0 EHP1

Whats the impact on functions currently used?

Leverage incremental improvements by selective activation

Define adoption strategy for major changes

How to get to SAP Solution Manager 7.1 up and running?

SAP Solution Manager Landscape design

Upgrade versus fresh Installation

Basic steps to get started

Whats up next?

Roadmap for planned innovation in SAP Solution Manager


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Why should you consider SAP

Solution Manager 7.1?


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Management Dashboards:The Single Source of Truth at Your Fingertips

Manage Operational Efficiency

Is IT on top of projects and operations?

Which risk do projects have on operation?

IT budget, capacity and skills on track?

Are all my system up and running?

Demonstrate Value of IT

Does IT help the business to grow?

Is the business using the IT solution?

Is business continuity guaranteed?

Is throughput as expected by the business?

Dashboards


5/26 2011 SAP AG. All rights reserved.

Attractive usage rights for the entire customer solution:ALM Capabilities For SAP Enterprise Support Customers Only 1)

Reverse Process Documentation Content powered by IBIS

New SAP Business Process Blueprint for easy process design and doc

Business Process Change Analyzer for change impact analysis

New Test Automation Framework and two included seats of HP QTP for

Quality Gate Management to minimize transport risk

IT Service Management for non-SAP, managing incidents, problems, and

Management Dashboards for easy reporting on key metrics

The functional baseline bases on SAP Solution Manager 7.0 EhP12). SAP Solution Manager under SAP Standard Support can be used ex

components. SAP Standard Support Customers receive continuous improvements for the functional baseline, incl. error correction and fun

product strategy.1)also valid for customers who opted for other premium engagements such as SAP MaxAttention or PSLE2)

Custom Development Management Cockpit, Business Process Change Analyzer and Quality Gate Management are part of EhP1, but only available



Attractive usage rights for the entire customer solution:Run SAP Capabilities For SAP Enterprise Support Customers On

End-to-End Monitoring and Alerting Infrastructure for the entire custom

PI, BI and Business Objects Monitoring and reporting

End User Experience Monitoring to monitor the process from the user p

Business Process Analysis and Business Process Improvement & Analy

Custom Code Lifecycle Management to manage the custom code footpr

Management Dashboards for easy reporting on key metrics

The functional baseline bases on SAP Solution Manager 7.0 EhP12). SAP Solution Manager under SAP Standard Support can be used ex

components. SAP Standard Support Customers receive continuous improvements for the functional baseline, incl. error correction and fun

product strategy.1)also valid for customers who opted for other premium engagements such as SAP MaxAttention or PSLE2)

Custom Development Management Cockpit, Business Process Change Analyzer and Quality Gate Management are part of EhP1, but only available



And much more:SAP Solution Manager 7.1Highlights

Supporting the end-to-end Customer SolutionOpen modeling of non SAP applications in new Landscape Management Database

Open CTS to integrate non SAP, Open Diagnostics and Monitoring/Alerting Infrastru

From Application Incident Management to a complete ITIL V3 compliant ITSM for t

Enhanced integration with 3rdparty IT management: HP QC, IBM Rational, Worksoft,

Simplified User Interface and Management Dashboard100% transparancy into IT and business with Management Dashboards

Change and Incident Management : Complete web-based user interfaceTest Management : New intuitive user interface for Tester work list

Enhanced Business Blueprinting: Easily blueprint your solution with one BPMN com

Run SAP like a factory with 2 FTEs per shift New Monitoring and Alerting Infrastructure to automate repetitive tasks and avoi d ainfrastructure and correlation / aggregation of alerts

Operation Control Center for central control of mission critical operations support

Business Process Modeling, Reverse Documentation Enhanced Business Blueprinting: Central visbility into your business processes in

Reverse engineering of business processes with IBIS content fully integrated in Sol

Business Analytics: otimize execution of business processes with throughput and

Extended usage rights A complete solution for the midmarket CIO to run IT like a business

Included in your SAP Enterprise Support contract!

End-to-End

Ease of Use &

Dashboards

Efficiency

Relevance to

Business

Scope



Need more details? Just click on the area of interest bel

Run SAP

like a

Factory M

Business Process

Operations

ApplicationOperations

Change, Test &Release Management

Maintenance Optimization & Security

Incident, Problem &

Request Management

Portfolio & Project

Management

SingleSourceof Truth

SingleSourceof Truth

Solution Documentation

& Implementation

Integration

Validation
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When is the right time to go for 7



The right time is right now!

Go directly to SAP Solution Manager 7.1

Do not invest in a release in which SAP does not add innovation any more Use your next maintenance window to perform the upgrade

Reduce your maintenance effort

No need to implement any Support Package as Upgrade prerequisite

Go to the latest SAP Solution Manager 7.1 Stack in one shot

Benefit now SAP Solution Manager 7.1 is ready for prime time

Most new developments can be selectively adopted at your own pace

Only the upgrade of Service Desk and Change Request Management is disruptive and

requires migration investment.


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SAP Solution Manager 7.1Times Spent doing Technical Upgradeexperience so far

Pre Processing

10 to 20 hours

Import

5 to 10 hours

Post Processing

Run Time Run TDowntime

10 to 14 hours

1 to 2 hours 5 to 8 hours 3 to 4 hours

Run Time Downtime Run Time

Pre Processing Import Basic Configuration

Upgrade to 7.1

Support Packageimplementation

Technical downtime is similar for Support Package Stack and Upgrade


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Why SAP Recommends to Adopt SAP Solution Manag

2011 2012 2013 2014

Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3

Mainstream MaintenanceSAP Soluti on Manager 7.0 EHP 1

Mainstream MaintenanceRamp UpSAP Solutio n Manager 7.1

Upgrade

Invest now in SAP Solution Manager 7.1 because:

You can adopt the SAP Solution Manager 7.1 innovations at your own pace and priorities, e.g. Management DashboaBlueprinting, Solution Documentation, Test Automation, Central Application Monitoring.

You can do a technical upgrade to SAP Solution Manager 7.1 without additional hardware, little user impact and not s

compared to applying a support package on SAP Solution Manager 7.0 . EXCEPTION: Charm and Service Desk!

Maintenance of SAP Solution Manager 7.0 ends by end of 2013. No functional enhancements on SAP Solution Mana


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Whats the impact on functions

currently used?


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Leverage incremental improvements by selective activa

Area Examples Effort

Solution DocumentationReverse Analysis Content Upload conte

Upload Interface None

Template Management Compare and adjust None

Solution Implementation BPMN Business Blueprint Configuratio

Test ManagementIntegration of third party test tools None

Test Scope Optimization None

Maintenance Management System recommendations None

Upgrade Management Upgrade dependency analyzer None

Business Process Operations Analytics and dashboards Configuratio


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Leverage incremental improvements by selective activa


Custom Code ManagementGet full transparency of all custom code

objects across systems

Implementat

recommende

Application Operations Technical Monitoring and AlertingImplementat

recommende


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Define adoption strategy for major changes


Incident Management

State of the art user interface leveraging

Web 2.0 paradigms.ITIL compliant process

Extensibility

Implementa

recommendMigration of

required.

Change Control Management

State of the art user interface leveraging

Web 2.0 paradigms

Support for non-system related changes

Enhanced retrofit capabilities

Implementa

recommend

Migration of

required.


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How to get to SAP Solution Man

7.1 up and running?


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SAP Solution Manager Landscape design

Build


Development System

Perform customizing

Develop reports

Design Info cubes

Deploy SAP Notes

Implement Support Packages

Test


Quality Assurance System

Verify new functionality

Check for regressions

Run

SAP Solution Manag

Production System

Manage Operation

Solution Manager

monitoring.

To enable broad adoption, SAP recommends the best practice of a 3-tier la

A 2-tier landscape may be sufficient if no customizing or custom developmen


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Hardware considerations

No hardware investments should be required if you

are on SAP Solution Manager 7.0 EHP 1 and plan no changesto the scope

are on SAP Solution Manager 7.0 EHP 1 and plan to add only

a small number of managed systems or users

The hardware should be reviewed if you

want to leverage areas of SAP Solution Manager currently not

in use

plan to add a larger number of users (e.g. to manage a

complete IT Service Desk)

want to add a large number of managed systems

you are currently on a release smaller than SAP Solution

Manager 7.0 EHP 1


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Upgrade versus new Installation

The standard path from SAP Solution Manager 7.0

to SAP Solution Manager 7.1 is an UPGRADE to

protect configuration investment and keep data.

You can do a new installation if the main purpose of

your SAP Solution Manager 7.0 is to generate keys

and download Support Packages

Establish landscape strategy (System Landscape Directory,

Solution Manager agents on managed systems)

Run automated paperless guided procedures after fresh installto configure both SAP Solution Manager and the connectivity to

all managed systems

Please refer to the content transfer guide if you prefer a new installation over
https://service.sap.com/~sapidb/011000358700000307372012Ehttps://service.sap.com/~sapidb/011000358700000307372012Ehttps://service.sap.com/~sapidb/011000358700000307372012Ehttps://service.sap.com/~sapidb/011000358700000307372012Ehttps://service.sap.com/~sapidb/011000358700000307372012E


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New planning tool for installations and upgrades

The objective of the planner is to provide a support

for upgrade/installation projects planning.

The tool enables you to:

Assess your current situation by describing your Solution

Manager landscape and usage.

Define the scope of the new installation/upgrade.

Propose a high-level sequence of tasks that have to be

performed during the project

Validate the technical infrastructure of your environment Identify risks factors linked to your technical and functional

environment.

The outcome of the tool should be used as an input for your project planning a

validated by the project team.

Click on picture to dow
https://service.sap.com/~sapidb/011000358700001315982011


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SAP Solution Manager Configuration

SAP Solution Manager 7.1 is configured using an Automatic Basic Configuration Accessible via transaction code SOLMAN_SETUP

Allows an easy, fast and step-by-step configuration of SAP Solution Manager

Single, easy to use wizard for system prepa

configuration

Highly automated configuration

Integrated documentation for each step

Easy access to open tasks and postponed

Configuration of all managed systems from

pointConfiguration of other scenarios like Techn

Data Volume Management,

Supports Upgrades and n

Installations !


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Need more details? Just click on the area of interest bel

Installation and Upgrade Guides Document

Sizing Guide Master Gu
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Whats up next?


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Today Planned Fu

What Is It?

SAP Solution Manager is the central, integrated end-to-end orchestrationplatform to accelerate innovation, manage the application lifecycle and run

SAP- centric solutions like a factory.

What value does it deliver?

Quality of change and operation

Business continuity

Reduced TCI / TCO


End-to-End Support for the completecustomer solution

Ease of Use and DashboardsRun SAP like a factoryRelevance to BusinessExtended Usage Rights

Support for HANA and MobileMobile Apps for SAP Solution ManagerGuided procedures for exceptions in

operationsLeverage single source of truth for

advanced prediction and impact analysis

SAP Solution Managenhanced analyttruth

Further SAP Solution Manager Planning

This presentation and SAPs strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This docum

without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement


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SAP IT Infrastructure Management and SAP Solution Ma

Modeling of IT infrastructure components

Agentless auto discovery based

Storage of modeling data in a Configuration ManagementDatabase (CMDB) including integration in SAP Solution

manager

Integration in IT Service Management

Incident & Problem Management (e.g. End-User issues with

desktop PC)

Request for Change & Change Management (e.g.

Deployment of firmware to network infrastructure)

Integration in End-to-End Monitoring & Alerting

Integration of alerting data for IT infrastructure (e.g.

availability of network devices)

Visualization of IT infrastructure components in context of

influenced systems, databases and hosts

Business Process

Applications

Infrastructure

Incident,Problem&

Change

Model business processbased on delivered

templates

Deep modeling of systems,

instances, hosts, out of the

box for SAP & manually non-

SAP

Auto Discovery of Hosts, Printers,

Storage, Network with SAP

Infrastructure Management

This presentation and SAPs strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This docum

without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

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