smart city: governance of the information system
TRANSCRIPT
SmartCity:GovernanceoftheInformationSystem
ProfessorIsamSHAHROURLilleUniversity,France
CoordinatorofSunRise– SmartCityProjectwww.ishahrour.com
GlobalManagementConference(GMC)IAE– Lille,June6– 9,2017
1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?
Outline(3questions)
SmartCity:GovernanceoftheInformationSystem
1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?
Outline(3questions)
SmartCity:GovernanceoftheInformationSystem
SmartCityIncreasingchallengesPopulationgrowth(explosion)• Highpressureonurbanservices• Highpressuretoensurefriendly-
environmentaldevelopment• Highsocialpressure
Lack/Cutsinpublicfunding
Thesituationiscriticalwithhightension,visibleattheinternationallevel
SmartCityIncreasingchallenges
Populationgrowth(explosion)• Highpressureonurbanservices• Highpressuretoensurefriendly-
environmentaldevelopment• Highsocialpressure
Lack/Cutsinpublicfunding
Thesituationiscriticalwithhightension,visibleatnationalandinternationallevels
Wehavetofindinnovativesolutions:- Focusonpublicconcern(citizens,
environment)- Domorewithless
Useof:• Digitalinnovation• Socialinnovation
Everythingcouldbe:• Identified• Geo-localized• Embeddedanalysiscapacity• Connectedtootherthings
InternetofThings:Digitaltechnology connects“Things”,“EveryThing”
Consommationd’Eau
1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?
Outline(3questions)
SmartCity:GovernanceoftheInformationSystem
PlatformDatabaseAssetData(SIG,BIM)
Datatransfer:• Wired• Unwired
• Buildings• Urbannetworks
Infrastructuremonitoringandcontrol
SensorsData
MoreData
• Users• Environment• Services• Emergency
Moredata(users,environment,..
PlatformDatabaseAssetData(SIG,BIM)
Dataanalysis
Datatransfer:• Wired• Unwired
• Buildings• Urbannetworks
Infrastructuremonitoringandcontrol
SensorsData
MoreData
• Users• Environment• Services• Emergency
Moredata(users,environment,..
PlatformDatabaseAssetData(SIG,BIM)
Dataanalysis
Web-serverDataaccess
• Technicalstaff• Users• Policymakers
Datatransfer:• Wired• Unwired
• Buildings• Urbannetworks
Infrastructuremonitoringandcontrol
SensorsData
MoreData
• Users• Environment• Services• Emergency
Moredata(users,environment,..
PlatformDatabaseAssetData(SIG,BIM)
Dataanalysis
Web-serverDataaccess
• Technicalstaff• Users• Policymakers
SmartCityInformationSystem(SCIS)
SensorsDataMoredata(users,environment,..
SmartCityInformationSystem(SCIS)
1)DataCollectionDataBase
2)DataAnalysis• Engineering• Economic,• Environmental• Security• Management
4)Display• Technicalstaff• Administrativestaff• Emergency• Users• Policy-makers
3)Command• Systemregulation• Alerts• Changein
technicalprocess&Management
TheSCISishugeandcomplex:• Dataoninfrastructure(water,energy,transport,
telecommunications),• Dataonservices(transport,logistics,water,energy,health,
education...),• Environmentaldata• Usersdata
Sensitiveandcriticaldata§ Controlofcriticalinfrastructureandservices(energy,
water,transport),§ Interactwithusersandotherstakeholders§ Security
Sophisticatedanalytics• Bysector(drinkingwater,sanitation,electricity,heating,bus
transport,Metro..),• Inter-sector(interactionwater-energy,transport-energy,
environment-transport-energy-environment,riskenvironment,...)
1) WhatistheSmartCity,howitdoesitwork?2) RoleoftheinformationsystemintheSmartCityimplementation?3) Howthesmartsystemshouldbegoverned?
Outline(3questions)
SmartCity:GovernanceoftheInformationSystem
Sector1
Sector4
Sector3
Sector2
SectorJ
SectorN
Managementbysector:
• Wearefamiliar• Easytoidentifytheresponsibilitiesandactions
However,ina'SmartCity »,wehavetoacceptlivingincommunityandsharinginformation,experiencesandtools
Sector1
Sector4Sector3
Sector2
SectorJ
SectorN
Inclusivemanagement• We'relessfamiliar• Difficulttoidentifyresponsibilitiesandactions
Ina"SmartCity,weneedin-depthanalysisoftheinteractionstodetermine:• Theprocessesofdatashare• Analysistobecarriedout• Theanswerstogive(security,optimization)Weneedalsoriskandresiliencyanalyses
Designation of a
Thesuccessofany“SmartCityproject”dependsonthegovernanceoftheInformationSystem
Weneed:- ClearOrganization- DedicatedTeam:SmartCityTeam(SCT)
Smart City Team (SCT): Multidisciplinary skills
SmartCityTeam
Digitaltechnology Datamining
andanalysis
Engineering
EnvironmentSecurityandemergency
Management
Economy
Communication
Smart City TeamMission & Responsibility
1)DesignandconstructionoftheSmartCityInformationSystem(SCIS):
• Analysisofexisting“informationsystems”(database,analytics&
display).
• DeterminationoftheSCISspecifications(overallvision,discussion,..).
• SupervisionoftheSCISconstruction.
2)ExploitationoftheSmartInformationSystem(SCIS):• Setrightsaccessandresponsibilities(howdoeswhat?)• EnsureSCISsecurity• Qualitycontrol(mainlyintheinteractionareas)• Assistanceandtraining
3)Developmentandextension:• Integrationofnewneeds&development• Integrationoflatesttechnology• Reporting
Smart City TeamMission & Responsibility
Establish for each data (or Group of data) a key actor as well asassociated partners.
The key actor is responsible for :• Data acquisition, verification (cleaning) & integration• Data analysis• Data share
Smart City TeamMission & Responsibility
Each key actor should:• Dress up processes and tools for data use (safety and optimal
management).• Establish alerts and security actions in case of any incident/abnormal
event.• How to share with other “actors” any incident/abnormal event and
mitigation actions.
Smart City TeamMission & Responsibility
SmartCityTeam
GovernanceoftheSmartCityInformationSystem
SteeringCommittee
Users’Committee
ConsultingCommittee
Itshouldincludeallthestakeholders
SmartCityTeamComposition:TechnicalmembersRole:Strategyimplementation,coordination,assistance&qualitycontrol
GovernanceoftheSmartCityInformationSystem
SteeringCommitteeComposition: Institutionsrepresentatives
Role:Strategy,decision,
Users’CommitteeComposition:Representativeof“services”andSISusersRole:Needs,interactions,operating,feed-back,…
ConsultingCommitteeComposition:Experts,civilsocietyrepresentativesRole:Scientificandtechnicaladvice,Ethicsrespect
Conclusion
SmartCityisapertinentsolutionfortheCityChallenges.
TheInformationsystemistheheartoftheSmartCityconstruction.
TheSmartCityTeamshasamajorroleinthedesign,constructionandmanagementoftheSCIS.
Conclusion
• ThegovernanceoftheSCISshouldincludeallthestakeholders:Policy-Makers,Experts,CivilSocietyrepresentatives,usersrepresentativesandthemanagementteam(SmartCityTeam.
• Foreachdata/groupofdataaKeyactorshouldbedesigned.