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SmartStorTM

GLACIER

NAS System

Product Request Document

Version 0.9

Date: Aug 22 2011

Document Control # PTT-PP-xxxxx

Copyright © 2011, Promise Technology, Inc.

All Rights Reserved

Promise Technology, Inc. Confidential

This document is intended for Promise Technology, Inc. internal usage. It is not intended for OEM reference or external

consumption. This draft is not the final version of the specification and is subject to change without notice.

Copyright © 2011, Promise Technology, Inc.


Table of Contents

1 INTRODUCTION ................................................................................................................................................ 5

1. 1 SCOPE ...................................................................................................................................................................... 5 1. 2 OVERVIEW ................................................................................................................................................................ 5

2. FEATURE SET .................................................................................................................................................... 6

2. 1 GREEN ..................................................................................................................................................................... 6 2. 2 ENCLOSURE ............................................................................................................................................................... 7

2. 2 1 Front Panel ....................................................................................................................................................... 7 2. 2 2 Form Factor ...................................................................................................................................................... 7 2. 2 4 Back Panel Appearance .................................................................................................................................... 9

2. 3 LCD MODULE ......................................................................................................................................................... 11 2. 4 DRIVE CARRIER ........................................................................................................................................................ 11 2. 4 1 1U 4AY : ................................................................................................................................................................ 11 2. 4 2 5+1 BAY NAS : ........................................................................................................................................................ 12 2. 5 AUTO FAN-SPEED CONTROL ....................................................................................................................................... 12 2. 6 POWER SUPPLY ........................................................................................................................................................ 12

2. 6 1 Standard Flex-ATX Power Supply .................................................................................................................... 12 2. 6 2 Redundant Power Supply ................................................................................................................................ 12

2. 7 IO MODULE ............................................................................................................................................................ 12 2. 7 1 Hardware Description ..................................................................................................................................... 12 2. 7 2 Back-Plane ...................................................................................................................................................... 16 2. 7 3 SCSI to ATA Command Mapping ..................................................................................................................... 16 2. 7 4 RAID Function ................................................................................................................................................. 16 2. 7 5 Cache Support ................................................................................................................................................. 19 2. 7 6 Statistic Data Monitoring ............................................................................................................................... 19 2. 7 7 S.M.A.R.T Support ........................................................................................................................................... 20 2. 7 8 Storage Services .............................................................................................................................................. 20 2. 7 9 Enclosure Management .................................................................................................................................. 20 2. 7 10 Error Logging ............................................................................................................................................. 21 2. 7 11 Preventive Data Migration ........................................................................................................................ 21 2. 7 12 Physical Drive Sector Re-Mapping ............................................................................................................. 21 2. 7 13 Enhanced Locate Function ......................................................................................................................... 21 2. 7 15 Boot Block Protection................................................................................................................................. 21 2. 7 16 Management Software Support ................................................................................................................ 22 2. 7 17 Dashboard.................................................................................................................................................. 23 2. 7 18 Manual Diagnostic ..................................................................................................................................... 23 2. 7 19 Storage Network Protocols ........................................................................................................................ 24 2. 7 20 File system ................................................................................................................................................. 25 2. 7 21 External Device Support ............................................................................................................................. 25 2. 7 22 Unicode Support ........................................................................................................................................ 25 2. 7 23 Backup Solution ......................................................................................................................................... 25 2. 7 24 Network Features ...................................................................................................................................... 26 2. 7 25 Account Management ............................................................................................................................... 28 2. 7 26 Configuration ............................................................................................................................................. 28 2. 7 27 Easy NAS Feature ....................................................................................................................................... 28 2. 7 28 Domain Integration .................................................................................................................................... 29

2. 8 PLUG-IN APPLICATION ............................................................................................................................................... 29 2. 8 1 Plug-in interface ............................................................................................................................................. 29 2. 8 2 DLNA Media Solution ...................................................................................................................................... 29 2. 8 2 5 Remote controller ...................................................................................................................................... 29


2. 8 3 iTune Server .................................................................................................................................................... 29 2. 8 4 Web Server and Server Application Engine..................................................................................................... 30

2. 9 OPAS .................................................................................................................................................................... 30 2. 10 ISO MOUNT ............................................................................................................................................................ 30 2. 11 AUTOMATIC ACOUSTIC MANAGEMENT ........................................................................................................................ 30


1 Introduction

1. 1 Scope

The purpose of this document is to provide a 4/6 bay 3.5” NAS system. This NAS system will provide an SMB solution

for our customs.

1. 2 Overview

The GLACIER controller architecture based on Intel Cedarview and ICH10R is as follows. This system will support

dual Gigabit Ethernet and multiple USB ports for this system. The Gigabit Ethernet ports are used for the data

transfer and management. The USB ports are used for the USB printer, USB UPS. This GLACIER system will support 6

SAS/SATA disks with hot-swap in maximum. The GLACIER system will support JBOD, RAID0, RAID1, RAID10, RAID5

and RAID6 mode.

GLACIER is designed to offer users the ability to provide continuous data protection using (1) two-drive RAID 1

mirroring, (3) RAID10 of 4 drives, (2) RAID 5 of three or more drives or (3) RAID6 of four or more drives. Or it is to

build increased storage capacity using RAID 0 striping of two or more drives. Either way, users take advantage of the

increased economy, performance, and capacity of SATA drives for their particular network environment.

For its target market, GLACIER should be designed for SMB and SOHO user and provided file, printer and media

service. At home media stream service, GLACIER needs to provide UPNP Media Server. The UPNP media server must

pass the certification of DLNA. At backup service, GLACIER has a One Touch Backup for administrator can easy to

backup user’s data from user’s PC to GLACIER.


2. Feature Set

2. 1 Green

The GLACIER storage system provides lots of features to meet the Green requirement. It will be important for this

product.

� Lower power consumption at standby or power-off mode

The product should meet the Lot6 EUP standby and off mode directive. The power consumption on off-mode

should be under the 0.5W (or 1W plus LCM support) with the WOL disabled.

� High power efficiency

226W Flex-ATA Power with 80 Plus Bronze.

� Wake On Lane (WOL) support

User could shut down the system from the remote site by Ethernet and the system will enter the standby more

to reduce the system power to 1W or less. For any demands, the GLACIER can be waked up by the Ethernet

magic frame, and resume to normal operation mode.

� MAID 2.0 support

For the disk with RAID configuration, Glacier will monitoring the host IO and provides a configurable timer setting

to user that will control the power mode of disk after host is idle for predefined timer value. It will balance the

power consumption and the system performance. (Note: RDX, and eSATA is not included)

� ROHS/REACH/WEEE/ERP

All materials outside the enclosure but in the shipping carton must meet lead-free, REACH, WEEE, and ERP

directive compliance by product launch.

This GLACIER storage system consists of enclosure, power supply units, cooling units, and controller.

All materials outside the enclosure but in the shipping carton must be lead-free and Reach compliance by

product launch.


2. 2 Enclosure

Enclosure includes subsystem mechanical, front panel/back panel, and Backplane.

2. 2 1 Front Panel

� Desktop 5+1 Bay(5 NS carrier + 1 RDX)

� 1U Rack-mount 4bay

2. 2 2 Form Factor

� Desktop 5+1 Bay

W*H*D=187*250*245mm

� 1U Rack-mount 4 bay

W*H*D=448*44*501mm

2. 2 3 Front Panel Description

� HDD drive LEDs


� 4/6 Disk Activity LEDs with blue color

� 4/6 Drive status LEDs with tri-color

� For pedestal product, the tri-color will be blue, amber & red.

� For rack-mount product, the tri-color will be green, amber & red

The HDD LEDs are designed on LED boards for the pedestal system and designed on the backplane for the 1U

rack-mount system through the drive carries.

� Others LEDs

� One System Status LED

� Two Ethernet Link/Activity LED

� One One-touch Status LED

� Touch Buttons

� One One-touch Button

� One Power Button

� IO

� USB

One Type-A single port USB 2.0 connector is provided in the front panel.


2. 2 4 Back Panel Appearance

2. 2 4 1 1U Rack-mount

Note: The location of fan module is not finalized, and may be changed.

2. 2 4 2 Desktop

� Desktop 5+1 Bay


2. 2 4 3 Back Panel Description

� IO

� USB

� Two type-A dual ports USB connector (USB3.0*1/USB2.0*1) in the rear side and 1 USB port in the

front panel.

� Gigabit Ethernet

� Dual Gigabit Ethernet Connectors for the CAT5E cables.

� Reset

A hidden reset button for the system reset. After the user pushes this button for 5 sec, this system will

return the default state.

� VGA


A VGA output for the Debug issue.

� e-SATA

One e-SATA connector in the rear side

� Power

� Power Connector for the Flex ATX Power Supply

� Power FAN

4 cm x 4 cm. Flex ATX Power supply FAN.

� System FAN

� Support up to four 4 cm x 4 cm. System FAN on 1U system.

� Support up to one 9.2cm x 9.2cm System FAN on Desktop 5+1 bay system.. .

2. 3 LCD Module

This GLACIER provides a LCD module for the network configuration and event viewer. (Both 5+1 bay and 1U 4bay)

� Form Factor: 106mm x 32mm

� Interface

� USB

� Button

� Select

� Enter

� Display

� Blue Color, 122 x 32 pixels

2. 4 Drive Carrier

2. 4 1 1U 4ay :

Drive carrier consists of drive canister (mechanical frame), light pipe for drive power/activity/fault LED, the SATA and

the drive itself. Drive could be 2.5” SATA and 3.5” SATA drives.

Power LED: It is on whenever power is supplied to the drive, and will blink while disk IO is running.


Status Led: It will show green color while disk is configured and in normal status. Red color will be showed while disk

is in problem/dead status. Amber LED is to indicate which disk is in the transient status, like as target disk which

rebuilding process is running on.

Form factor: Budget to be 7.5” long or less.

2. 4 2 5+1 bay NAS :

Drive carrier consists of drive canister (mechanical frame), the SATA and the drive itself. Drive could be 2.5＂SATA and

3.5” SATA drives.

Note: For pedestal product, the active & status LED is combined, and located in the front-panel, not with drive carrier.

It will show blue color while power is supplied to disk. Red color will be showed while disk is in problem/dead status.

Amber LED is to indicate which disk is in the transient status, like as target disk which rebuilding process is running on.

Form factor: Budget to 7.16” long or less

2. 5 Auto FAN-speed control

The FAN should support the FAN control and FAN speed detection function. The GLACIER system can control the FAN

speed for the system thermal condition and acoustic requirement. System will detect the FAN Speed periodically for

the failure detection.

2. 6 Power Supply

The Flex ATX 250W is supported on the 4/6/8 Bay pedestal system and 1U rack-mount system. The redundant power

should be supported for the 1U rack-mount system. The GLACIER system can detect and report the power failure

status on the redundant power.

2. 6 1 Standard Flex-ATX Power Supply

The standard Flex-ATX power supplier (226W, 80 PLUS Bronze) is for the 4/6 bay pedestal systems.

2. 6 2 Redundant Power Supply

The redundant power supplier is for 1U rack-mount system. It uses two Flex-ATX power modules and a power

redundant module.

2. 7 IO Module

This GLACIER controller with two 10/100/1000Mbit Ethernet host ports should be designed to handle 8 SATA

channels. The NAS controller includes 5 USB ports that are used for the USB UPS, printer and mass storage.

2. 7 1 Hardware Description

� CPU + Chipset

� Use Intel Cedarview CPU (1.8GHz or above, dual core) with iCH10R chipset.

� SATA Interfaces


� 4-6 iCH10R built-in SATA-II ports, and will be under RAID management.

� Supports Serial ATA specification of 150 MB/sec or 300 MB/sec transfers with CRC error-checking

� Channel errors are channel isolated (failure of one drive or channel will not affect the others).

� Support Serial ATA hot plug

� New disks are dynamically recognized by Firmware

� HW support for SATA disk hot-plug

� eSATA interface will be provided.

� Conforms to Serial ATA 1.0 specification and Serial ATA II:

� Extensions to Serial ATA 1.0 specification or so called SATA II, phase I spec

� Support native command queue and enclosure monitoring services

� Compliant with ATA/ATAPI-7 specification

� Ethernet Interfaces

� Dual 10/100/1000M Ethernet ports with the full duplex support.

� Use dual Gigabit Ethernet NIC on the PCI-e x1 interface.

� Ethernet Gigabit Connector with Transformer.

� Support WOL (Wake on LAN) feature

� USB2.0 Interfaces

� Use iCH10R built-in USB ports.

� Support USB 2.0 host ports up to 480 Kb/s.

� Up to three USB 2.0 host ports with one of ports on the front panel

� Two of ports on the back panel.

� Type A dual ports USB connector

� USB3.0 Interface

� Use external controller built-in USB3.0 ports.

� Up to two USB 3.0 host ports on the back panel.

� Type A dual ports USB connector

� Alarm Buzzer


� An audible alarm is used to notify the users when the health of a logical drive or critical event for

enclosure status. The alarm buzzer can be disabled or enabled through WPPe.

� RTC

� Use iCH10R built-in RTC with Battery Support

� RTC will be powered down until customs setup up GLACIER.

� Serial E2PROM

� It is wised as VPD to keep the hardware & manufacture information

� DDR Component Information (Size, Timing, ….).

� MAC Address (xx:xx:xx:xx)

� Model Name (GLACIERN/GLACIERi, …)

� Manufacture Information (Date, Serial Number, ….)

� Flash Memory

� On-board 8M bit SPI Flash for BIOS. System boot from SPI Flash.

� NAND Flash

� 512Mx8 bit NAND type Flash

� With USB-NAND flash controller

� Hardware Monitor

� Glacier provides hardware monitor function for voltage, temperature, and fan-speed.

� 1 Thermal Monitor at least, 2-6 FAN Speed Monitor (PSU & Cooling module) for different models.

� DDRIII SDRAM Memory

� DDRIII SODIMM connector

� Support 1-4GB 1066 MHz DDRIII memory.

� VGA

� Cedarview build-in VGA port

� Support the VGA port for the debug issue and video output.

� Button

� One-Touch Button


� A Button supports for the pre-setting functions (backup clients to NAS).

� Power-On Button

� The PCB will provide a Button connector for the power ON/OFF this system

� GLACIER Power-Off -> Touch to Power ON GLACIER.

� GLACIER Power-On -> Touch 5 sec to shut down GLACIER.

� Password Reset

� An implicit button is provided to clear the administrator password.

� When this button is touched up to 5 sec, the administrator password and network setting will be

restored to the default setting.

� LED Indicator

� Power status LED

A blue LED is used as a visual reference of the power status

� System Status LED’s

A tri-color LED is used as a visual reference of system critical or failure.

A corresponding LED for the system, including RAID and enclosure status.

Blue means healthy.

Red means RAID or device failed.

Orange is critical.

� Disk Activity LED’s

Each disk has a corresponding LED. Blinking indicate disk IO is running.

� Disk Status LED’s

The PCB must support disk 3-colors status LED’s to give a visual reference of disk critical or failure

It will show green color while disk is configured and in normal status. Red color will be showed while disk

is in problem/dead status. Amber LED is to indicate which disk is in the transient status, like as target disk

which rebuilding process is running on.

� Ethernet Activity LED’s

A blue LED’s is used as a visual reference of Ethernet Link and activity.

The light is on while linking is established. The blinking means IO accessing.

� One-touch Activity LED’s


A blue LED’s is to give a visual reference of One-touch Activity is running. (For example, backup from

folder to USB drive is running) User should wait and could remove USB device while One-Touch is

running.

Power Mode

� Operation mode: Provide DC power up to 226W.

� Networked Standby Mode with WOL, and the DC needs smaller than 0.5W + 0.7W

� Off-Mode/Standby-Mode – it needs smaller than 0.5W when WoL is disabled.

2. 7 2 Back-Plane

Back-Plane interface is designed to support 6 pairs of SATA/ 3G signals. The 12V and 5V power pins should be

controllable to 4/6 individual drives under RAID management.

.

2. 7 3 SCSI to ATA Command Mapping

� SCSI Commands and Behaviors

GLACIER supports SCSI architecture model SAM-2 and SCSI-3 command set. Those SCSI command set will be turned

to ATA command to get the service from disk or SCSI emulation by RAID module.

� ATA Commands and Behaviors

On the drive side, GLACIER supports ATAPI 6.0 command set for SATA drives.

2. 7 4 RAID Function

2. 7 4 1 Metadata On the Disk (MDD)

The MDD is used to store the RAID configuration and status, which will also enable the roaming of disk ground

among different PROMISE RAID systems.

RAID module reserves 128MB space on each disk for metadata of RAID configuration, and also keep 2 copies of

metadata in this 128MB space which will prevent the RAID configuration losing by media error of disk.

2. 7 4 2 Capacity Coercion

A capacity coercion formula should be applied to the drive to enable the usage of drives replacement, hot spare

with minor capacity difference. The truncated capacity is in proportional to drive capacity.

2. 7 4 3 RAID Support

2. 7 4 3 1 Basic RAID Level

Glacier supports RAID 0 (Striping), RAID 1 (Mirroring), RAID10 (Striping with mirroring) and RAID 5 (Rotational

parity), and RAID6 (Double parity).

2. 7 4 3 2 Hybrid RAID


Multiple RAID level (hybrid RAID) support is required for RAID30 (Stripe multiple RAID3 set), RAID 50 (Stripe

multiple RAID5 set (axle)).

2. 7 4 3 3 Multiple Logic Drive per Array

Support multiple logic drives per a RAID configuration group (or called as disk group).

2. 7 4 3 4 Drive Group Roaming

A number of drives can be grouped together as a configured storage array. Roaming is supported with the unit of

disk group.

2. 7 4 3 5 Drive Location Identifier

The controller provides a means (data structure or API) to supply management SW with drive location in terms of

enclosure and drive slot within an enclosure.

2. 7 4 3 6 Out of Order LUN Deletion and Addition

Allow out of order logical drive deletion. Allow logical drive creation in a fragmented RAID configuration. Logical

drive span over fragmented free space is not allowed. Deleting or creating new logical drives should not affect

other original logical drives.

2. 7 4 3 7 Max. LUN Support

Max. 256 logical drives are supported per controller (or controller pair).

2. 7 4 3 8 Max. Array Members

The controller allows up to 256 drives per RAID configuration for striping or mirroring (Raid 0, 1 and JBOD).

For RAID 5, the max group stripe is 32. With multi-level RAID, i.e. RAID 50, 51, the max drives per RAID

configuration is 256 for RAID 50 with max axels of 32, and for RAID 51 with max. two axels.

Maximum arrays allowed per controller are limited to 256.

2. 7 4 3 9 Max. Logical drive Capacity

Maximum logical drive capacity allowed is up to 2^30 TB.

2. 7 4 3 10 Stripe Size

Strip size options: 64K, 128K, 256K, 512K and 1MB.

2. 7 4 3 11 Logical Drive Basis

RAID level, stripe size, and cache policy is per RAID logical drive basis..

2. 7 4 3 12 Hot Spare (Standby) Drives

Support dedicated, global hot spare.


2. 7 4 4 RAID Background Activities

2. 7 4 4 1 Synchronization

Synchronization (SYNC) sometimes is referred to as instant RAID availability, but it may also slow down the host

IO while synchronization is running.

2. 7 4 4 2 Logical drive Initialization

Logical drive initialization (INIT) fills certain data patterns to logical drives. Logical drive will not server host data

IO till logical drive initialization is finished.

2. 7 4 4 3 Rebuild

Auto and manual Rebuild is supported support.

2. 7 4 4 4 Redundancy Check

Redundancy Check (RC) on all fault tolerance RAID logical drives.

2. 7 4 4 5 Media Patrol

Media Patrol (MP) on all configured drives and space include MDD area.

2. 7 4 4 6 Background Check Points (Watermark)

All background activities could be resumed from the point of interruption. The background check-points are

recorded in metadata in disk, which allow the roaming of disk array during background activities.

2. 7 4 4 7 Background Rate Control and Progress Indicator

The controller should have individual rate control for all background activities and migration activities.

2. 7 4 4 8 Background Activity Concurrency

The controller should allow concurrent background activities as long as the activities are operated on a different

drive array.

2. 7 4 5 RAID Migration

RAID migration could involve online capacity Expansion (OCE), RAID Level Migration (RLM) at once or in any

combinations.

2. 7 4 5 1 Online Capacity Expansion

OCE can be done with or without adding new drives. RAID capacity should be presented to the OS after expansion

is completed without requiring a reset or system reboot.

2. 7 4 5 2 Raid Level Migration

Any to any RAID level migration, assuming user data capacity does not shrink.

2. 7 4 5 3 Error Recovery and Error Handling


Robust error recovery should be performed on the drive. But consideration should be paid to performance issues

and quickly identify dead drives.

2. 7 4 5 4 Invalid Blocks Protection

Read Check Table, Write check table and Inconsistent data table mechanisms are commonly used to protect

invalid data transfer.

2. 7 4 5 5 Stripe Lock Mechanism

Stripe lock mechanism is to protect data corruption while IO, background activity and dual controller access are

performed simultaneously.

2. 7 4 5 6 Configuration Lock Mechanism

The controller or its management software needs to implement a lock mechanism that prevents multiple clients,

through in-band, out of band, CLI, GUI or controller internals, from making configuration changes to the same

array of drives at the same time.

2. 7 4 5 7 Predicative Data Migration (PDM)

PROMISE RAID module provides more robust error handling by monitoring the disk error record. When a disk is

detected with one of the following status (1) SMART error, (2) its bad sectors are over the threshold or (3)

frequently timeout occurred within short time, the disk will be marked as PFA status (Predictive Failure Analysis).

The disk with PFA will be treated as sick drive. The logical drive will be kept at the normal status, since the

problem disk still not totaling dead. RAID module will move the data from a sick disk to a healthy spare before

the sick disk is totally dead, instead of marking disk as dead status.

2. 7 5 Cache Support

2. 7 5 1 1 Write/Read cache Policy

Support both write back/write through, read/read ahead cache per logical drive basis.

2. 7 6 Statistic Data Monitoring

2. 7 6 1 Performance Monitoring

IO/sec, MB/sec, IOR, IOW, Request size, Command Response time, Queue status, Trace buffer, Cache hit ratio,

Per logical drives

Per Physical drives

Per controller

Provide histogram either by FW or management SW.

2. 7 6 2 Health Monitoring of disk

SMART State changes

CRC Error count


Bad sector count

Timeout count (bus-reset count)

2. 7 7 S.M.A.R.T Support

2. 7 7 1 S.M.A.R.T SCSI behavior

Support different mode of S.M.A.R.T support depending on MRIE bits in the mode pages..

2. 7 7 2 S.M.A.R.T. ATA Behavior

Drive with PFA events should be considered to be marked “dead” if it is in a fault tolerant RAID configuration and

only if hot spare drive is available.

2. 7 8 Storage Services

Most of the storage service features are offered in the mid-range storage subsystem.

2. 7 8 1 Logical Volume Management

The LVM’s operation models are summarized as the following.

� It supports the mapping mode for striped and linear

� On-line Resizing on a logical volume

� Migrating data off of a physical volume

� LVM Metadata backup and restore

2. 7 9 Enclosure Management

� GLACIER supports the hardware monitor to get the enclosure information. It also supports lots of LEDs to show up

the enclosure’s status.

� Fan Monitor with warning if fan fails or if fan drops below 50% of normal operating RPM

� 5 volt power with a warning of < -5% and > 5% (Low: 4.75v / High: 5.25v)

� 12 volt power with a warning of < -10% and > 10% (Low: 10.80v / High: 13.20v)

� 3.3 volt power with a warning of < -5% and > 5% (Low: 3.135v / High: 3.465v)

� One touch button Detection & Status.

� When one touch button is pushed, it will trigger the application software. The one-touch LED will

be flashing until this application software is completed.

� The GLACIER Disk Status.

� The red color shows that this disk fails.


� The blue/green color shows that this disk is healthy.

� The orange color shows that this disk is rebuilding.

� The GLACIER System Status.

� The red color shows that this system fails (array fails, enclosure fails).

� The blue color shows that this enclosure is healthy.

� The orange color shows that this enclosure is critical (array critical, enclosure critical).

� FAN speed control

� Automatic control

Fan speed changed by thermal condition of system automatically.

� Manual control.

Fan speed controlled by users

2. 7 10 Error Logging

Error needs to be sent to the management for displaying, statistical analysis and alerting purpose.

2. 7 11 Preventive Data Migration

Preventive Data Migration (PDM) - When a drive have is in an unhealthy/sick condition, such as PFA indication, sector

re-mapping exceeding the threshold, high error count or high count in CTO (Command Time Out), the controller

would start to mirror the drive data to an available hot spare drive in the background while keep the sick drive alive

and accept IO.

2. 7 12 Physical Drive Sector Re-Mapping

As PATA or SATA has less error recovery scheme in the drive FW and does not support the reassigned block, it is

essential that controller will handle the bad sector robustly.

2. 7 13 Enhanced Locate Function

The locate function currently support physical drive, array and logical drives.

2. 7 14 Controller FW/SW image

Controller FW SW image could be in the flash. The FW/SW In a flash card or some sort of networked devices is

for future enhancement consideration.

2. 7 15 Boot Block Protection

Flash memory should have capacity to hold two images of FW/SW code, one for the current operating code,

the other for the firmware safe mode code and a booting vector point to a valid FW image.


2. 7 16 Management Software Support

Management functions include RAID Configuration, Enclosure Management, event and Alert notification,

phone home capability.

2. 7 16 1 Command Line Interface (CLI)

CLI command can be accumulated and put in a script for easy batching manipulation in the production,

duplication, test or field support.

2. 7 16 2 Status and Configuration Dump

One single CLI command can dump all subsystem, enclosure, controller and array operating status and

configuration.

2. 7 16 3 Graphic User Interface-GUI

GUIS is portable to all platforms with any HTML capable browser.

2. 7 16 4 SNMP Support

Support SNMP v1, v2. SNMP v3 is limited to monitoring and alerting functions as in v1 and v2. CALCIER would

not support SNMP v3 for advance set functions, such as RAID configurations.

2. 7 16 5 SSH function

Secure Shell or SSH is a network protocol that allows data to be exchanged using a secure channel between two

networked devices.

2. 7 16 6 SSL/TLS function

The SSL/TLS protocol allows client/server applications to communicate across a network in a way designed to

prevent eavesdropping and tampering.

2. 7 16 7 LCM

GLACIER sports a LCD module for the network configuration and event check. End-user can setup this

machine and view the events easily by this LCM. The major function is the following.

� Multi-language

� English

� Spanish

� Simplified Chinese

� Traditional Chinese


� Italian

� Portuguese

� Network configuration

� Quick Setup

� Event Viewer

2. 7 16 8 Event Filter

Management SW should provide support for filtering events

2. 7 16 9 Management Software Localization

Management Software GUI interface should have provision for language localization for traditional Chinese,

Simplified Chinese, Japanese, Korean, English, French, German, Spanish, Italian, Portuguese and Russian

2. 7 16 10 Email/SMS Event alert

GLACIER product shall be able to send email or SMS alerts if the following events occur and are configured to

send alerts:

1. hardware failure

2. software errors

3. temperature above threshold

4. fan failure to respond

5. weekly operating system log capture

6. network throughput threshold

7. drive capacity utilization threshold

8. quota threshold

2. 7 16 11 Operating logs

GLACIER product shall have a detailed log of all actions performed by the operating system or a user, with

enough capacity to keep at least 30 days of logs.

2. 7 17 Dashboard

In management information systems, GLACIER provide Dashboard that is an executive information system user

interface that is designed to be easy to read.

2. 7 18 Manual Diagnostic

The product has a diagnostic section in the management console for running and viewing results of the built-in

diagnostics. The Diagnostic shall include the following diagnostic tests.


� Hard drive SMART test

� DNS resolution test

� Network ports test

2. 7 19 Storage Network Protocols

The storage network protocols include network file system protocols. Network file system protocols allow files

and directories located on other systems to be incorporated into a local file system and accessed as though

they are part of that file system.

2. 7 19 1 Network File System (NFS)

The Network File System (NFS) is a network-based client/server protocol, which enables machines to share

file systems across a network using the TCP/IP communication protocol.

2. 7 19 2 Common Internet File System (CIFS)

The Common Internet File System (CIFS) is another protocol to share file systems across the network. It is

used in Microsoft Windows products. The CIFS protocol supports rich, collaborative applications over the

Internet.

2. 7 19 3 AppleTalk Filing Protocol (AFP)

AFP is a remote filing system protocol that provides a workstation on an AppleTalk network with access to a

server that is implemented according to the AFP file system structure.

You can use AFP commands to

� obtain and modify information about the file server and other parts of the file system structure

� create and delete files and directories

� read files or write to them

� retrieve and store information within individual files

� support MAC OSX 10.6/10.7

2. 7 19 4 File Transfer Protocol (FTP)

FTP, a client-server protocol, allows a user on one computer to transfer files to and from another computer

over a TCP/IP network. Also the client program the user executes to transfer files.

2. 7 19 4 1 File Transfer Protocol over SSL (FTPS)

FTPS is an extension to popularly used File Transfer Protocol (FTP) that adds support the Transport Layer

Security (TLS) and Secure Sockets Layer (SSL) function to encrypt data and protect data over Internet transfer.

2. 7 19 4 2 SFTP

SSH File Transfer Protocol (sometimes called Secure File Transfer Protocol or SFTP) is a network protocol that

provides file access, file transfer, and file management functionality over any reliable data stream.


2. 7 19 5 Web-based Distributed Authoring and Versioning (WebDAV)

Web-based Distributed Authoring and Versioning (WebDAV), is a set of extensions to the Hypertext Transfer

Protocol (HTTP) that allows computer-users to edit and manage files collaboratively on remote World Wide

Web servers.

2. 7 20 File system

2. 7 20 1 XFS, Journaling File-System

XFS is a high-performance journaling file system, originally for their IRIX operating system and later ported to

the Linux kernel.

2. 7 21 External Device Support

2. 7 21 1 USB Mass Storage

GLACIER can identify the USB mass storage when user plugs the USB mass storage into GLACIER. The volume

manager is used to manage this USB storage in GLACIER. The supported list is as following.

2. 7 21 2 Printer Server

A Print Server is a Computer that manages the printers on the network. All data to be printed is passed on to

the Printer Server that allocates jobs to the printers on the network.

2. 7 21 3 UPS Support

Power failures can occur at night, on weekends, or while the system administrator is out of the building, making

automatic, safe shutdown critical. GLACIER solutions have built in support for power management systems and

power management functions.

2. 7 22 Unicode Support

GLACIER support unicode user interface and share folder name by unicode coding system.

2. 7 23 Backup Solution

2. 7 23 1 Snapshots

Snapshot technology enables immediate or scheduled point-in-time image of the file system.

2. 7 23 1 1 User’s data to a snapshot

Users also can choice the specific folder to do snapshot backup or do snapshot with his own home folder data.

2. 7 23 1 2 Backup your file system to a volume snapshot

Snapshots are stored within the NAS space. The snapshots will store on the snapshot volume under volume

group. It supports following backup schedule.

2. 7 23 1 3 Restoring file system from a volume snapshot


User can select a valid snapshot of the system and do the restore task. The file system of the GLACIER will back to

a previous time.

2. 7 23 1 4 Viewing a snapshot

User can select a valid snapshot and export the snapshot to a network share folder.

2. 7 23 2 Local Backup

The GLACIER offers the backup feature to backup GLACIER to local USB drives.

2. 7 23 3 Remote Backup

The GLACIER offers server to backup data from the primary to secondary machine.

2. 7 23 4 Amazon Simple Storage Service

Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at

any time, from anywhere on the web.

2. 7 23 5 SmartSync Client Backup

The GLACIER support data backup features from client systems (installed with SmartSync utility) to GLACIER.

2. 7 23 6 USB Flash Backup

The GLACIER supports one-touch backup features from the “USB flash” or “USB Mass storage” to predefined local

directory.

2. 7 23 7 Time Machine Support

Apple Time Machine Support with Backup Management should be implemented on GLACIER systems.

2. 7 23 8 Dropbox Storage Service

Dropbox is a web-based file hosting service operated by Dropbox, Inc. that uses cloud computing to enable users to

store and share files and folders with others across the Internet using file synchronization.

2. 7 24 Network Features

2. 7 24 1 Network Configuration

� Network Configuration with IPv4

� DHCP

GLACIER supports the DHCP to get his IP from the DHCP server. When there is no any DHCP server in the

environment, GLACIER will be assigned a specific IP 192.168.1.100. The specification refers RFC 3927.

� Static IP

GLACIER supports the fix IP mode. The administrator can setup the IP, subnet mask, gateway and DNS by

himself.


� DHCP with Manual setup DNS

GLACIER supports to get the IP, subnet mask and gateway from DHCP server. However customs can

manual setup Primary and Secondary DNS server information.

� Network Configuration with IPv6

Internet Protocol version 6 (IPv6) is the next-generation Internet Protocol version designated as the successor

to IPv4, the first implementation used in the Internet that is still in dominant use currently.

� Jumbo Frame Support

GLACIER needs to support the Jumbo Frame feature.

� Link-Aggregation

Link aggregation addresses two problems with Ethernet connections: bandwidth limitations and lack of redundancy.

� Multi-IP setting

The GLACIER supports the dual Ethernet ports.

� Wake on LAN (WOL)

Wake-on-LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by

a network message.

� DHCP Server

DHCP server will provide a network manage to PC or network client are auto-configuration protocol used on IP

networks.

2. 7 24 2 Network discovery Features

The GLACIER should support the network service discovery service.

� BootP

� Bonjour

� UPNP

2. 7 24 3 DDNS support

DDNS (Dynamic DNS) is a network service for a networked device such NAS system using the Internet Protocol, to

notify a domain name server to change in real time and active DNS configuration of its configured hostnames and IP

addresses.

2. 7 24 4 NTP (Network Timer Protocol) Client/Server

The Network Time Protocol (NTP) Version 3 specified in RFC-1305 is widely used to synchronize computer clocks in

the global Internet.


2. 7 24 5 IP Filter/Network Security function

IP filter prevents the connection between a client/server and certain IP addresses or ranges of addresses.

2. 7 24 6 Dual Port

GLACIER supports port trunks which combines two Ethernet interfaces into one to increase the bandwidth and

Using multiple network in parallel to increase the link speed beyond the limits of any one single cable or port, and to

increase the redundancy for higher availability.

2. 7 24 7 PXE Server

GLACIER builds in the PXE Server. The PXE protocol allows PC boot from the PXE server.

2. 7 25 Account Management

2. 7 25 1 User and Group Management

Every file or directory that is created on the system has an owner, who is usually the person who created that file or

directory in the first place.

2. 7 25 2 Quota

The reason for quotas is to avoid a mindless or careless user eating up all available disk space, preventing all other

users from doing any work.

2. 7 25 3 Home directory and Share Folder

GLACIER creates a home directory for every local user. The GLACIER also allows users to create Share Folders, which

will appear as folders in Network.

2. 7 26 Configuration

The GLACIER Configuration Files will record via Internet. It includes the RAID configuration, users, group, quota,

network setting and others.

2. 7 27 Easy NAS Feature

� Auto NAS initialization from client in first using.

� Auto redirect to Setup Wizard Page for NAS initialization if none signature in disk.

� A client wizard to setup GLACIER easily.

� Auto DHCP client Enable

� A default account without any password

� A default folder without any password

� A one-touch button for pre-setting function (Client Backup to NAS or USB disk to NAS).


2. 7 28 Domain Integration

2. 7 28 1 Window PDC/ADS Domain

GLACIER supports Microsoft's Active Directory Services (ADS).

2. 7 28 2 Unix NIS (Network Information Service)

GLACIER can be integrated with Unix Network Information Service (NIS) domain

2. 8 Plug-in application

2. 8 1 Plug-in interface

It’s a SW extend interface on FW. FW means a small Linux OS and it store at flash. Promise can add SW feature to

SmartStor without upgrade FW.

2. 8 2 DLNA Media Solution

The Digital Living Network Alliance (DLNA) is a cross-industry organization of consumer electronics, computing

industry and mobile device companies.

2. 8 2 1 DLNA Media Server

The basic function of a DLNA 1.5 DMS is to implement the ContentDirectory and the ConnectionManager services as

defined by the UPnP architecture.

2. 8 2 2 DLNA Media Control

These devices find content on digital media servers (DMS) and play it on digital media renderers (DMR). The

multiple-link supports for DMS and DMR will be necessary.

2. 8 2 3 DLNA Media Renderer

These devices play content received from a digital media controller (DMC), which will find content from a digital

media server (DMS).

2. 8 2 4 DLNA Media Player

These devices find content on digital media servers (DMS) and provide playback and rendering capabilities. If the

architecture supports the hardware decoder and video/audio output, the DMP support will be considered.

2. 8 2 5 Remote controller

• iOS (iPhone)

• Android

2. 8 3 iTune Server

iTune server is the best server software to serve digital music to the iTunes. It can share the music content for iTune.


2. 8 4 Web Server and Server Application Engine

GLACIER should build-in the Web Server for our SMB customer who wants to move their website to GLACIER.

2. 9 OPAS

OPAS (One Plug Auto Service) is for reducing maintaining resource.

2. 10 ISO mount

An ISO image is an archive file (disk image) of an optical disc using a conventional ISO (International

Organization for Standardization) format.

2. 11 Automatic Acoustic Management

Automatic acoustic management (AAM) is a method for reducing acoustic emanations in AT Attachment (ATA)

mass storage devices, such as ATA hard disk drives and ATAPI optical disc drives.

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