snapcomms internal communication channels

23
channels that push communications onto computer screens using a range of different on-screen formats

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An overview of the SnapComms Internal communication channels featuring; screensaver messaging, desktop notifications, scrolling desktop headlines, staff quizzes and surveys delivered to employee's screens.

TRANSCRIPT

Page 1: SnapComms Internal Communication Channels

channels that

push communications

onto computer screens

using a range of different

on-screen formats

Page 2: SnapComms Internal Communication Channels

www.snapcomms.com

Solution Elements

SnapComms Tools• Fresh, visual ways to display news / information

• Ideal for engaging staff, ideal for sign posting the Intranet

• Message cut-through supports staff productivity gains

• Really easy to set up, really easy to use

• Minimal IT resource required

Secure Content Manager Portal• For creating, sending, and managing messages / content

• Active Directory integration automates creation of targeting groups

• Available as a Managed-Service or In-House solution

SnapComms Client• A desktop applet that down loads and displays content on-screen

Page 3: SnapComms Internal Communication Channels

The SnapComms Tools

Page 4: SnapComms Internal Communication Channels

www.snapcomms.comUsers on Network

Remote Users

Administrators

SnapComms Data Centre

orLocal Network

Internetor

WAN / LAN

The SnapComms Solution• SnapComms Content Management System

• Client / Server (60 seconds poll frequency)

• Secure and encrypted communications (https)

Page 5: SnapComms Internal Communication Channels

www.snapcomms.com

Screensaver Message Tool

• a series of interactive screensavers or advertorials

• static images, text boxes, rss, flash files, countdown, html

• click through links allow staff to access further information

• Generate Awareness • Dynamic Billboards • Passive and Unobtrusive

Page 6: SnapComms Internal Communication Channels

www.snapcomms.com

Desktop Alert Tool

• pop-up alert or direct on screen options

• will keep appearing until message has been read

• click-on title to access full message / link to information

• When Cut-Through is Required • Critical Events and Updates

Page 7: SnapComms Internal Communication Channels

www.snapcomms.com

Desktop Alert Tool (Compliance)

• pop-up alert or direct on screen options

• will keep re-appearing until ‘acknowledge’ button clicked

• real-time reporting so you can track staff acknowledgement

• When Staff Compliance and Acknowledgement is Mandatory

Page 8: SnapComms Internal Communication Channels

www.snapcomms.com

• click pop-up to initiate RSVP registration process

• date/time/location options + other qualifying questions

• automatically populates recipients Outlook Calendars

RSVP Tool

• Automated Follow Up • Responses Accessible Immediately

Page 9: SnapComms Internal Communication Channels

www.snapcomms.com

Video Alert Tool• links to networked video files which streams when clicked

• simple dissemination of corporate video out to staff

• supports Windows Media, MPEG and QuickTime formats

• Personalizes Senior Management • Corporate Training Medium

Page 10: SnapComms Internal Communication Channels

www.snapcomms.com

Desktop Newsfeeds Tool

• scrolling ticker bar, bottom of screen

• less obtrusive than pop-up alerts, opt-in

• click-on headlines to access full story / intranet pages

• Important Announcements • Signpost Intranet Updates

Page 11: SnapComms Internal Communication Channels

www.snapcomms.com

SnapComms RSS

• scrolling ticker bar, bottom of screen

• click-on the headline or access the RSS browser

• push RSS feeds out to staff (intranet and SharePoint)

• News Aggregator • Opt-in Updates Become ‘Push’

Page 12: SnapComms Internal Communication Channels

www.snapcomms.com

Survey Tool

• click pop-up to launch survey, bottom right of screen

• participation of surveys can be mandatory or optional

• options for keeping identity of respondents anonymous

• Feedback and Assessment • Benchmark Attitudes and Trends

Page 13: SnapComms Internal Communication Channels

www.snapcomms.com

Quiz Tool

• click pop-up to launch quiz, bottom right of screen

• drive participation by offering incentives and prizes

• displays score and correct answers upon completion

• Compliment Education and Training • Reinforce Values and Attitudes

Page 14: SnapComms Internal Communication Channels

www.snapcomms.com

SnapMag

• html magazine moderated and managed by editors

• specific designs and formats able to be supported

• options to allow staff to submit their own articles

• Reduce Email Overload • Build Engagement • Create a Community

Page 15: SnapComms Internal Communication Channels

www.snapcomms.com

Interactive Channel

• series of social media tools: Blogs, Forums, Q&A, Helpdesk

• accessible from the Snap message history window

• very simple to setup, very simple to user

• Build Relationships • Foster Collaboration • Enhance Communications

Page 16: SnapComms Internal Communication Channels

www.snapcomms.com

SnapComms Content Manager

Page 17: SnapComms Internal Communication Channels

www.snapcomms.com

Various Reporting Options

Page 18: SnapComms Internal Communication Channels

www.snapcomms.com

Creating Content

Page 19: SnapComms Internal Communication Channels

www.snapcomms.com

Message Scheduling

Page 20: SnapComms Internal Communication Channels

www.snapcomms.com

User Group Targeting

Page 21: SnapComms Internal Communication Channels

www.snapcomms.com

On Screen Display Settings

Page 22: SnapComms Internal Communication Channels

www.snapcomms.com

Direct Links to Messages

Page 23: SnapComms Internal Communication Channels

www.snapcomms.com

“Only one out of every five workers today is giving full discretionary effort

on the job…

….and this “engagement gap” posses serious risk for employers…

….because of the strong connection between employee engagement and

company financial performance”

Towers Perrin Global Workforce Study 2007 - 2008