sobo meeting april 15, 2015 agenda packet

8/9/2019 SOBO Meeting April 15, 2015 Agenda Packet

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388 19th Street Oakland, California 94612

DOA Phone 510.238.1122 LMUDA Phone 510.452.4529

Fax 510.452.4530

[email protected]

[email protected] www.lakemerritt-uptown.org


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The Lake Merritt –Uptown and Downtown Oakland Association’s Body Worn Camera

PoliciesLast Updated: April 2, 2015

Purpose and Scope:

The Lake Merritt-Uptown and the Downtown Oakland Associations have provided select

members of our staff with access to body worn cameras for use while on-duty. These

cameras are intended to assist Ambassador staff in the performance of their duties by

providing an unbiased audio and video record of contact with individuals in the public

rights of way.

Ambassador Responsibilities:

Prior to going into service, each approved Ambassador will be responsible for making surethat he/she is equipped with an organization issued body worn camera in good working

order. Each Ambassador shall be responsible for maintaining his/her device. If while on

duty an Ambassador uses his/her body worn camera, it is their responsibility to log the

incident into the SMART system, and submit the video recording to their Operations

Manager or Operations Supervisor.

1.

Authorized Personnel Policy:

The only Ambassador staff approved to wear body worn cameras are:a.

Operations Manager

b. Operations Supervisor

c.

Team Leadersd. Shift Leaders;

e. Any staff that has been trained by the Operations Manager for use of cameras

2.

Activation Policy:

The only time an Ambassador body worn camera may be activated is when the

following activities are witnessed:

a.

Criminal behavior

b. Erratic and unsafe behaviorc.

Threatening behavior

d. Other (e.g. hazardous incident that endangers life, limb or eyesight)

3. Retention Policy:

a.

If an incident is captured that meets the activation threshold, the CBD shall,

as a general policy, delete footage after 30 days, but reserve the right to make

a decision on a case by case basis as to retain the footage for a longer period

of time

b.

Every incident recorded must be logged into the CBD SMART system

c.

Data will be stored in a safe location


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4. Review Policy:

a.

Only the Operations Manager and CBD administrative staff may review video.

The Operations Manager may delegate review authority to supervisory staffon an as needed basis

b.

All Ambassador staff is prohibited from releasing or disseminating anyfootage collected while using CBD owned body worn cameras. Only the CBD

board presidents may release footage to the general public after receiving

board approval

c. Only court personnel or otherwise authorized law enforcement agents mayreview video footage as evidence for a related case

d.

All requests for footage from any law enforcement agency must be in the

form of a written request

e.

Law enforcement supervisory staff has the authority under life threatening

exigent circumstances to review or obtain footage from CBD body worn

cameras

f.

The CBDs will remain custodians of the records


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Downtown Oakland and Lake Merritt-Uptown CBDs

Position Statement on Street Art in the Public Rights of Way

The Downtown Oakland and Lake Merritt Uptown District Associations believe arts

enrich our lives and help make cities more healthy, vibrant, interesting and prosperous.

Art in the public domain, in particular, helps establish a neighborhood’s character,

encourages community engagement and engenders civic pride. Thousands of jobs are

supported by the arts in Oakland and our rich, cultural fabric makes us a national and

international tourist destination. We believe arts and culture are what make Oaklandspecial.

In partnership with Oakland’s thriving visual arts community the Downtown Oakland

and Lake Merritt Uptown District Associations will actively pursue arts related policies,

initiatives and projects that are in line with the associations’ central goal: The

revitalization of downtown Oakland.

Initiatives will include advocating for policies and programs that attract more public arts

projects that support local artists while helping to eliminate blight in the greater

downtown Oakland area. Our organization will work closely with local artists and arts

organizations, the City of Oakland Cultural Arts Department, property owners,

businesses, residents and visitors to establish an impactful and relevant public arts

program that promotes the creative and artistic transformation of public and privatespaces.

The CBDs’ work will take two forms:

1) Advocacy items, which reflect clear opinions and a strong voice on public arts

programs that impact downtown Oakland.

2) Action items, including executing tangible projects or programs in specific downtown

locations.


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Confidential Page 1 of 7

CUSTOMER INFORMATION

Customer Name:Downtown Oakland Lake

Merritt Uptown CBDs 1st Quarter review Date:

Primary Contact: 2nd Quarter review Date:

Additional

Contact: 3rd Quarter review Date:

BBB Operation

Manager: Ted Tarver 4th Quarter review Date:

Date written: 12 April 2015 Operations Manager Signature:

General Manager Signature:

2015

STRATEGIC WORK PLAN


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1ST

GOAL

Goal – Focus on cleaning of the districts to create safety through environmental design

Plan of Action Status

1. Cross Ownership-Everyone is an Ambassador, whether they’re a safety,

cleaning or hospitality employee.

2. Conduct training which is to be ongoing in the utilization of all program

equipment (pressure washers, ATLV, Billy Goat street vacuum, leaf blowers).

3. Areas of elevated service as identified by Client will be power washed weekly,with the entire district completed 5 times a year.

4. Start a Hot Spot pressure washing initiative

5. Deploy ATLV 5 nights a week to address curb lines in the districts due to fewer

parked cars.

6. Develop a protocol for proper daily maintenance, paying attention to small

details and the completion of special projects.

Examples of Measuring the Goal

1. Training Clean Ambassadors to be additional eyes and ears on the street and

report issues they see to the Safety Ambassadors. Instilling a detailed oriented

approach to the Safety Ambassadors and encourage them to spot and dispose of

an empty bottle or wrapper on the sidewalk. Encourage a two way

communication between team members so they can immediately address issues

they see the moment they arise.

2.

Monitor Street Progress and Cleanliness of Power Washing and ATLV teams

through ‘Day After’ block audits.

3. Pressure Washing schedule will be posted online

4. The team leads and/or management staff will identify “hot spots” such as vomit,

feces, grease, etc. This will be measured and recorded on our daily stats. There

Status


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will be days earmarked for hotspot pressure washing each week, and the mini

pressure washer will be deployed. The team will also respond daily to requests

for hot spots from stakeholders.

5. Weekly walkthrough with client

6. Stakeholder Feedback through Uptown/Downtown district surveys.

7. Remove graffiti within 24 hours of receiving report.

8. Monthly Smart System reports delivered to client.

Quarterly Activity Summary


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2ND

GOAL

Goal-Integrate Smart System Completely into the Account to Increase Communication, Productivity and

Efficiency

Plan of Action Status

1. Eliminate all paper reports

2. Utilize all reporting functions on a daily basis

3. Outfit all ambassadors with handheld iPod Touch devices

4. Incorporate Smart Technology to tell the story

Examples of Measuring the Goal Status

1. Ensure thorough training of all team members on use of devices and Smart system data collectio

2. Weekly/monthly reports of all district activities will be generated from the stats entered in the

Smart system and submitted to client

3. Track the totality of all interactions with each known person to advocate for more intensive

enforcement (police) or outreach (social service providers).

4. Variance reports can be generated monthly, weekly, yearly to show improvement in the program



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6. Participation in the company-wide National Safety Day to celebrate accomplishments and share

best practices.


sobo meeting april 15, 2015 agenda packet

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