social and digital strategy and innovation - bgsu sebo series in entrepreneurship breakout 2013

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SOCIAL AND DIGITAL STRATEGY AND INNOVATION

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Mike Osswald of digital agency Hanson Inc. (Maumee, Ohio) and Kim Garretson from Ovative/Group (Minneapolis) discussed new digital/social strategies, concepts & ideas that organizations can use today, and prepare for in the near future. The back half of the presentation focuses on cutting edge social applications and platforms, many still in beta in early 2013.

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Page 1: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

SOCIAL AND DIGITAL STRATEGY AND

INNOVATION

Page 2: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

TOPICS• Introduction• Connected Content Strategies• Creating Consumable Content• What’s Next• Q&A

Page 3: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

INTRODUCTION

Page 4: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

INTRODUCTION• Kim Garretson, Ovative/Group

ovative.com

• Mike Osswald, Hanson Inc.hansoninc.com

Page 5: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

THIS YEAR EVERYTHING IS MATURING� Content is consumed everywhere — where it naturally

makes sense — but sliced and served di!erently� Data is stored “in the cloud,” and shared on any device,

which are nearly always connected at high-speed� Mobile, pocket-sized devices augment our real-time

experience: accessing information, updating status, communicating while out and about

� Tablets are our computers for nearly everything (always in our purses and bags),

� The big screens let us wirelessly share or collaborate with a group of people when we are at home or work

Page 6: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

NEW DEVICES… ALWAYS CONNECTED…Most did not exist 2 years ago!

“Android Anxiety” –"12 phones in 2012 that all we’re the best when launched

26% of Americans own a Smartphone, tablet and PC

Page 7: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

THE CONNECTED MARKETING ECOSYSTEM

Mobile

Local/Retail

Public Relations

Social Engagement

Web Sites

Television

Out of Home

Experiential

Online Channels

eCommerce

Print

Product/Service Development

Market Research

Customer Service

Customers

Page 8: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONNECTED CONTENT STRATEGY AND EXECUTION

Page 9: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY• How often do you introduce or o!er new products or services?• What do you talk about the rest of the year?• Content fuels everything — your website, PR releases, email,

all social activities and speci#cally with respect to SEO

“CONTENT IS THE NEW PRODUCT”

Page 10: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Manufacturers are the New Publishers

Page 11: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Manufacturers are the New Publishers

Page 12: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Manufacturers are the New Publishers

Page 13: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Manufacturers are the New Publishers

Page 14: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Retailers are theNew Publishers

• Curate and package up your content

• Provide richer image and video assets

• Create brand stores (skinned microsites) with deeper content

Page 15: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Retailers are theNew Publishers

• Curate and package up your content

• Provide richer image and video assets

• Create brand stores (skinned microsites) with deeper content

Page 16: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Retailers are theNew Publishers

• Curate and package up your content

• Provide richer image and video assets

• Create brand stores (skinned microsites) with deeper content

Page 17: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

CONTENT STRATEGY

Retailers are theNew Publishers

• Curate and package up your content

• Provide richer image and video assets

• Create brand stores (skinned microsites) with deeper content

Page 18: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013
Page 19: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

MORE CONSUMABLE CONTENT

Page 20: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

MORE CONSUMABLE CONTENT

Nielsen’s 2012 Social Media Report

Page 21: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

“because people hate reading”

Page 22: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

MORE CONSUMABLE CONTENT

Nielsen’s 2012 Social Media Report

Google OrganicDirect

FacebookPinterest

YahooStumbleUpon

Twitter

0% 6% 12% 18% 25% 31% 37% 43%

Tra$c Referrals to over 200,000 sites

More than Yahoo!

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2013 Sebo Series in Entrepreneurship

TUMBLR

Twitter BlogTumblr

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2013 Sebo Series in Entrepreneurship

TUMBLR

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2013 Sebo Series in Entrepreneurship

TUMBLR

Page 26: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

TUMBLR

Page 27: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

TUMBLR

Page 28: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

INSTAGRAM

• Show o! products, employees, events

• Customer interactions, marketing campaigns

Page 29: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

REACHLI: “VISUAL MARKETING?”

Page 30: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

THERE WILL BE MORE

Page 31: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

SOCIAL COMMERCE AND CONNECTIONS

Page 32: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

BLUEYE

Page 33: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

MYLIST

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2013 Sebo Series in Entrepreneurship

THERE WILL BE MORE

Page 35: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

ANALYTICS & RESEARCH

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2013 Sebo Series in Entrepreneurship

ANALYTICSAdobe Brings TV-Like Content To Online Publishers

•Consumers use multiple devices•The world is mobile•Cross-channel measurement is essential

Google Analytics tracking multi-channel activities

Page 37: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

MARKET RESEARCH Market Research Gathers Social Data With Virtual Reality Shopping andTracking Shoppers’ Social Use via Location

Page 38: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

BIG (SOCIAL) DATALeveraging Social in Data-Driven Marketing Mix Optimization

Page 39: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

WHAT’S NEXT?

Page 40: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

EVERYSCREEN

Desktop-to-mobile. Expanding 25% of mobile users from desktop, expanded via geo-social.

Hyper-local at scale. Targeting frequency of being nearby, including walking by locations

Neighborhood: Mobile + Social. “Birds of a feather %ock together”

Geo-social private cohort marketing: “Birds of a feather %ock together”

Page 41: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

KOVIO NFC replacing QR Codes for social engagement in-store & at home

Page 42: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

SHOPPERCEPTION In-location Technologies Connect Users to Social

Page 43: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

BYTELIGHT In-location Technologies Connect Users to Social

Page 44: Social and Digital Strategy and Innovation - BGSU Sebo Series in Entrepreneurship breakout 2013

2013 Sebo Series in Entrepreneurship

LINGUASTAT Writing Social Media Content Becomes Automated, Without Humans