social and digital strategy and innovation - bgsu sebo series in entrepreneurship breakout 2013
DESCRIPTION
Mike Osswald of digital agency Hanson Inc. (Maumee, Ohio) and Kim Garretson from Ovative/Group (Minneapolis) discussed new digital/social strategies, concepts & ideas that organizations can use today, and prepare for in the near future. The back half of the presentation focuses on cutting edge social applications and platforms, many still in beta in early 2013.TRANSCRIPT
SOCIAL AND DIGITAL STRATEGY AND
INNOVATION
2013 Sebo Series in Entrepreneurship
TOPICS• Introduction• Connected Content Strategies• Creating Consumable Content• What’s Next• Q&A
2013 Sebo Series in Entrepreneurship
INTRODUCTION
2013 Sebo Series in Entrepreneurship
INTRODUCTION• Kim Garretson, Ovative/Group
ovative.com
• Mike Osswald, Hanson Inc.hansoninc.com
2013 Sebo Series in Entrepreneurship
THIS YEAR EVERYTHING IS MATURING� Content is consumed everywhere — where it naturally
makes sense — but sliced and served di!erently� Data is stored “in the cloud,” and shared on any device,
which are nearly always connected at high-speed� Mobile, pocket-sized devices augment our real-time
experience: accessing information, updating status, communicating while out and about
� Tablets are our computers for nearly everything (always in our purses and bags),
� The big screens let us wirelessly share or collaborate with a group of people when we are at home or work
2013 Sebo Series in Entrepreneurship
NEW DEVICES… ALWAYS CONNECTED…Most did not exist 2 years ago!
“Android Anxiety” –"12 phones in 2012 that all we’re the best when launched
26% of Americans own a Smartphone, tablet and PC
2013 Sebo Series in Entrepreneurship
THE CONNECTED MARKETING ECOSYSTEM
Mobile
Local/Retail
Public Relations
Social Engagement
Web Sites
Television
Out of Home
Experiential
Online Channels
eCommerce
Product/Service Development
Market Research
Customer Service
Customers
2013 Sebo Series in Entrepreneurship
CONNECTED CONTENT STRATEGY AND EXECUTION
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY• How often do you introduce or o!er new products or services?• What do you talk about the rest of the year?• Content fuels everything — your website, PR releases, email,
all social activities and speci#cally with respect to SEO
“CONTENT IS THE NEW PRODUCT”
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Manufacturers are the New Publishers
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Manufacturers are the New Publishers
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Manufacturers are the New Publishers
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Manufacturers are the New Publishers
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Retailers are theNew Publishers
• Curate and package up your content
• Provide richer image and video assets
• Create brand stores (skinned microsites) with deeper content
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Retailers are theNew Publishers
• Curate and package up your content
• Provide richer image and video assets
• Create brand stores (skinned microsites) with deeper content
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Retailers are theNew Publishers
• Curate and package up your content
• Provide richer image and video assets
• Create brand stores (skinned microsites) with deeper content
2013 Sebo Series in Entrepreneurship
CONTENT STRATEGY
Retailers are theNew Publishers
• Curate and package up your content
• Provide richer image and video assets
• Create brand stores (skinned microsites) with deeper content
2013 Sebo Series in Entrepreneurship
MORE CONSUMABLE CONTENT
2013 Sebo Series in Entrepreneurship
MORE CONSUMABLE CONTENT
Nielsen’s 2012 Social Media Report
“because people hate reading”
2013 Sebo Series in Entrepreneurship
MORE CONSUMABLE CONTENT
Nielsen’s 2012 Social Media Report
Google OrganicDirect
FacebookPinterest
YahooStumbleUpon
0% 6% 12% 18% 25% 31% 37% 43%
Tra$c Referrals to over 200,000 sites
More than Yahoo!
2013 Sebo Series in Entrepreneurship
TUMBLR
Twitter BlogTumblr
2013 Sebo Series in Entrepreneurship
TUMBLR
2013 Sebo Series in Entrepreneurship
TUMBLR
2013 Sebo Series in Entrepreneurship
TUMBLR
2013 Sebo Series in Entrepreneurship
TUMBLR
2013 Sebo Series in Entrepreneurship
• Show o! products, employees, events
• Customer interactions, marketing campaigns
2013 Sebo Series in Entrepreneurship
REACHLI: “VISUAL MARKETING?”
2013 Sebo Series in Entrepreneurship
THERE WILL BE MORE
2013 Sebo Series in Entrepreneurship
SOCIAL COMMERCE AND CONNECTIONS
2013 Sebo Series in Entrepreneurship
BLUEYE
2013 Sebo Series in Entrepreneurship
MYLIST
2013 Sebo Series in Entrepreneurship
THERE WILL BE MORE
2013 Sebo Series in Entrepreneurship
ANALYTICS & RESEARCH
2013 Sebo Series in Entrepreneurship
ANALYTICSAdobe Brings TV-Like Content To Online Publishers
•Consumers use multiple devices•The world is mobile•Cross-channel measurement is essential
Google Analytics tracking multi-channel activities
2013 Sebo Series in Entrepreneurship
MARKET RESEARCH Market Research Gathers Social Data With Virtual Reality Shopping andTracking Shoppers’ Social Use via Location
2013 Sebo Series in Entrepreneurship
BIG (SOCIAL) DATALeveraging Social in Data-Driven Marketing Mix Optimization
2013 Sebo Series in Entrepreneurship
WHAT’S NEXT?
2013 Sebo Series in Entrepreneurship
EVERYSCREEN
Desktop-to-mobile. Expanding 25% of mobile users from desktop, expanded via geo-social.
Hyper-local at scale. Targeting frequency of being nearby, including walking by locations
Neighborhood: Mobile + Social. “Birds of a feather %ock together”
Geo-social private cohort marketing: “Birds of a feather %ock together”
2013 Sebo Series in Entrepreneurship
KOVIO NFC replacing QR Codes for social engagement in-store & at home
2013 Sebo Series in Entrepreneurship
SHOPPERCEPTION In-location Technologies Connect Users to Social
2013 Sebo Series in Entrepreneurship
BYTELIGHT In-location Technologies Connect Users to Social
2013 Sebo Series in Entrepreneurship
LINGUASTAT Writing Social Media Content Becomes Automated, Without Humans
bit.ly/HansonGPlus @HansonInc facebook.com/wearehanson
LET’S TALK –"Q&[email protected]
@KimGarretson
@mobial