social hr

© IGLOO Inc. 2010. All rights reserved.

Meet Joanne, the HR Manager at ABC Co.Business Social Software for Human Resources

IGLOO Software PresentationApril 8, 2023

www.igloosoftware.com


As an HR Manager, it is her job to worry about:

employment policies & practices

performance reviews

new employee orientation

employee satisfaction

knowledge walking out the door

employee retention

knowledgeleakage

employee rights

employee on-boarding

skillretention &

transfer

attracting GEN Y

employee productivity


Her job is getting tougher…

As the workforce is quickly changing– Younger– Tech savvy– Use different tools

• They blog... Twitter… network… message…• Prediction: within the next 5 years, the Net

Generation will out populate baby boomers in the workforce

– They have higher expectations when entering the workforce

videos

comment

rating

blog

wiki

podcast

social profiles

Instant & text messaging

tag

tweet


Over 80% of her workforce don’t work here…


They work @ home…

On the road…


And… they are becoming much more mobile

Over the past five years, there has been an 800% increase in mobile

workers and employees now change job roles on average every

2-3 years.


At the company, the #1 collaboration, knowledge sharing and networking tool is

email. On average, employees spend over 4 hours a day reading, crafting

& responding to emails.

Email now takes on average over 20% of a knowledge workers day.

- Gartner Group

The Business Result…

Isolated knowledge workers

Limited understanding of organizational expertise

Vital corporate knowledge being trapped in information silos

These barriers hamper productivity, decrease employee awareness

and cripple the pace of innovation by duplicating efforts.


With over 1,200 employees, in 3 different locations… Lillian is looking for a new way to help her company attract, discover and develop talent, knowledge &

relationships across the entire company to improve overall productivity.


Then Joanne discovered business social software from IGLOO.

A new breed of social software – built for business. Employees can create powerful online business communities to network, share and collaborate around daily tasks, projects and work activities.

And better yet, no IT help is required.


Getting started was quick, easy and very cost

effective.

Joanne just chose the business community template that fit her

company’s needs – right off the IGLOO website.


Joanne then organized staff into specific groups, teams & roles which match the current corporate environment.

Joanne sent out customs invitations to all employees instructing them to join the new corporate network.


Employees received their invitations right in their favorite email package or mobile device.

BlackBerry iPhone


Employees accepted their email invitations & simply signed in to the new corporate social network.

Secure login Automatic timeout SSL encryption Roles and permissions Auditing

[email protected]

***********


Employees like Yvette completed & their personal profiles & made them accessible to everyone in the company.

She added thingslike her…

Contact information Knowledge Skills Experience Interests Social profiles Blogs

Over the past five years, I have worked in the manufacturing sector as a project manager. Areas of expertise include MS Project, phase and gate process and MS Office applications.


Using the central member directory, staff quickly and easily can now:

Find expertise & skills anywhere in the company

Discover new team members in other office locations or business units

Know who is currently online or working late

Bookmark team members as peers & knowledge resources

All profile information is protected by permissions


The new community manages all types of content including…

Legal agreements Blog posts Forum conversations Town hall meetings Documentation Schematics Logo’s Marketing materials Sales forecasts Technical specifications Wiki pages Messages

By simply clicking on an employee profile, staff quickly discover corporate contributions made during the last 7 days.

“Knowledge in Context”


Employees can bookmark, download, RSS or email subscribe to corporate content, conversations & people that can help them do their jobs more effectively.


Employee specific content is pushed to & pulled from their own personal Facebook®-like environment.

PULL - Employees bookmark, RSS & subscribe to corporate content that is critical to their specific job function

PULL - Employees connect with experts & content located anywhere within the company

PUSH - Employees can push personal profile information – knowledge, skills, experiences to others in the company

PUSH – The system pushes network activity to users based on role

Employee Dashboard


Teams, departments and even business units can set up their own private or public group spaces within the community.


Joanne has also set up a dedicated group space for her department within the community.

Within this area, Joanne and her team can create, share and collaborate on:

Employee orientation process Employee review process Best practices How To’s – tips & tricks Employment agreements Benefit plans Job descriptions NDA’s, confidentiality agreements


All documents within the community are converted to Flash Paper for quick online viewing & commenting.

Employees with the right access levels can:

ABC Employment Agreement

The termination section is too narrow. All property must be returned to ABC Corporation within 5 days of termination… not 30 days. Please make these changes and upload a new version.

Bookmark Comment Download Edit/Add Version Email Rate Share Tag


Corporate data & IP is protected & monitored by the system

Protect Against:

Litigation – know “who has done what” in the network

Regulatory compliance– Sarbanes Oxley– Health & Safety

Fraud– Intellectual property– Copyright infringement– Patent claims

Knowledge leakage Losing expertise

– Knowledge walking out the door


Joanne now communicates via a new HR blog… instead of mass emailing… keeping new, existing and

future staff up to date on policies, practices and corporate news.


Joanne is helping to transform how ABC co. does business… using a more effective & productive bottom

up approach which leverages your most valuable asset… PEOPLE.

We want a forum to share our win-loss experiences

from the field.

We need an experts area for

technical collaboration &

problem solving.

We would like to have a means of

contributing to your product.

Other Business Scenarios…

We have some tips on using our product that we’d like to share with

customers.

We need to discuss pricing proposals

and achieve consensus.

We need a central place for staff to

manage & publish their personal profiles. PartnersHuman

Resources

SupportMarketing

Sales Development


1.877.ON IGLOOwww.igloosoftware.com

Start your 15 Day Premium Trial today:http://www.igloosoftware.com/features/15_day

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