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Social Media Analytics in QlikView Social Media Analytics in QlikView An Introduction to QVSource Darren Ball & Chris Brain Industrial CodeBox

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  • Social Media Analytics in QlikViewSocial Media Analytics in QlikViewAn Introduction to QVSource

    Darren Ball & Chris Brain

    Industrial CodeBox

  • Industrial CodeBox

    Strategic QlikView Technology Partner

    Innovating with QlikView for over 6 years

    QlikView WorkBench & Sharepoint Web Parts (acquired by QlikTech)

    QVExcel

    QVSConnector (beta) QVSConnector (beta)

    QVSource

    Excellent relationship with QlikTech, particularly R&D in Lund

    Trusted, experienced & well known in the community

    Worked with many global partners

    Specialists in getting data in and out of QlikView

    Just build my first Google analytics #qlikview app using #qvsource for a

    customer, just awesome!@Diegoepnl

  • What is Social Media

    The use of web and mobile technology to communicate in an interactive dialogue

    Its changed the way that businesses, communities and people communicatecommunities and people communicate

    Interesting conversations stay current and active

    Includes blogs, news groups, forums and newer platforms such as Facebook, Twitter & YouTube

    use it mainly for connecting to social media , it's allowing taking the

    qv model to another level of customer service analyzeIiron Baram

  • Brand Perception & Loyalty

    Organisations are interacting more with consumers online to strengthen their brands

    Driving people to brand-dedicated social media sites, not only their corporate sitesites, not only their corporate site

    Customers can start their own conversations

    Social media is the new Word of Mouth

    Huge amounts of valuable data (ideas, feedback etc.) are being generated

    The best API Connector for QV bar none! Industrial Codebox

    are also great guys. Keep it upMat Oram

  • Social Media Blindness

    Using social media because everyone else is

    There is a cost to using social media platforms

    If you cant measure performance, then

    Are you using it effectively? Are you using it effectively?

    Is it adding value to your brands?

    Are you improving over time?

    A social media strategy is needed

    Makes sense to be part of BI delivery

    I'm very impressed by those guys from @QVSource: both the tool they

    developed and their service in managing issues is way above standard!@RobvdBrink

  • QlikView + QVSource = More Insight

    Rich data visualisation

    Associative analysis

    Internal + External = 360 Business Discovery

    Test & Measure Test & Measure

    To QlikView its just more data sources

    More parts of the business can benefit from QlikView

    Extends QlikView investment and value

    Enables analysis of non-structured, text data

    The tool is fantastic! The social BD is now a reality and mix

    QVSource with QlikView provides a unique experienceFabio Alamini

  • Where QVSource Sits

    Any Web

    API

    Just hooked up the @QVSource Facebook Pages connector along

    with the demo file. Frankly amazing. Cant wait to start digging!@tomwilko

    Sentiment

    Text Analytics

    Geo Coding

    Etc.LAN

  • Facebook Fan Pages

    Very useful tool. I have built a personal network app in QlikView using

    QVSource connectors for LinkedIn, Facebook, & Twitter! Great work.

    Edward

    Bobrin

  • Twitter

    Very useful tool. I have built a personal network app in QlikView using

    QVSource connectors for LinkedIn, Facebook, & Twitter! Great work.

    Edward

    Bobrin

  • Where QVSource Sits

    Any Web

    API

    Just hooked up the @QVSource Facebook Pages connector along

    with the demo file. Frankly amazing. Cant wait to start digging!@tomwilko

    Sentiment

    Text Analytics

    Geo Coding

    Etc.LAN

  • Current Connectors

    Facebook Twitter Sentiment & Text

    Analytics

    Klout

    Google Analytics &

    Spreadsheets

    Mailboxes (Imap/Pop3)

    MailChimp

    16/05/2012 11

    Klout Blog Search

    News & Forums Coming Soon

    YouTube bitly FreshBooks

    MailChimp

    OData (e.g. Sharepoint)

    Solve360 CRM

    MongoDB

    + many more!

    Great extension for great tool, as simple as possible. Amazing tool!Yigal B

  • Demo

    Some screenshots from one of the demo apps

    follows

    Damn, the guys @QVSource are fast! Cant wait to try the new

    connectors! High hopes for #twingly@mindspank

  • Demo

    Damn, the guys @QVSource are fast! Cant wait to try the new

    connectors! High hopes for #twingly@mindspank

  • Demo

    Damn, the guys @QVSource are fast! Cant wait to try the new

    connectors! High hopes for #twingly@mindspank

  • Demo

    Damn, the guys @QVSource are fast! Cant wait to try the new

    connectors! High hopes for #twingly@mindspank

  • The QVSource Success Story

    In public use since March 2011

    Released end of November 2011

    Exposes QlikView deeper in to businesses

    Acquiring customers quickly Acquiring customers quickly

    High interest from media agencies

    Users rave about us on social media sites, including 88 LinkedIn recommendations

    Selling across range from SMEs to Enterprise

    Awesome tool! Im growing to be a huge fan of QVSource; I use the

    connector to combine data from different social outposts and Google

    Analytics to gain insights that would otherwise take me ages to find

    Rob van

    den Brink

  • Some of Our Customers

    Thank's @QVSource and specialy Chris who help me to create my first

    connector. My Yammer Connector Prototype is out ;-) Testing step now@mikael_allain

  • What Our Customers Like

    Great support and responsiveness

    Taken the time and complexity out of getting data

    Updated regularly to keep up with the APIs

    Simple to use just QlikView script Simple to use just QlikView script

    Quick to get started and implement

    Ready-made applications to pick apart or use

    They can react to changing needs quicker than

    Social Media Listeners (e.g. Radian6)

    I use QVSource daily to pull Google Analytics data into QlikView

    and it works a treat.Steve Dark

  • What Our Customers Like

    Can get more data than many alternatives

    Leveraging QlikView investment and skills

    Build holistic dashboards (single point of business

    discovery)discovery)

    New connectors being added to the library

    Great documentation

    Its all in QlikView, with all its benefits

    @QVSource I checked you out -- up and down -- over the weekend. Great

    stuff! Wish it was around when I was evaluating Tableau vs QlikView!@bosilytics

  • Case Studies Unipetech

    who says @QlikView doesn't do semi-structured data? look at this fantastic

    list of easy to use connectors http://www.qvsource.com/Wiki/AllPages...@tomlinsonr

    Connectors Used:

    Twitter

    Sentiment Analysis

  • Case Studies Erdee Media Group

    I finished a first and basic QlikView Google Analytics demo using easy-

    to-use @QVSource connector. #in http://yfrog.com/nzm73p@borodro

    Connectors Used:

    Google Analytics

  • Our Partners in 15 Countries and counting..

    Gotta try this! RT @QVSource The QVSource Google Analytics Connector

    for QlikView just got even easier to use with a prebuilt feed selector!@borodri

  • Next Steps

    Go to qvsource.com

    Free trial

    Download ready-to-go QlikView applications

    Talk to us now, were here all day Talk to us now, were here all day

    Follow us on Twitter @qvsource

    Like us - search for qvsource on Facebook

    Search for QlikView Social Media or QVSource

    We will be on the QlikMarket when live

    Excellent tool - it has added so much meaning to our Facebook

    and Google Analytics data - definitely a fan!

    Alexis

    Hadjisotriou

  • Contact Details

    Email

    [email protected]

    [email protected]

    BDWT2012 App Online BDWT2012 App Online

    http://bit.ly/bdwt2012Eindhoven

    www.qlikster.com for blog on how we built this in 2 hours!

    Excellent tool - it has added so much meaning to our Facebook

    and Google Analytics data - definitely a fan!

    Alexis

    Hadjisotriou