social media boot camp (chicago) - 2014

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Slides from the Social Media Boot Camp, hosted by Adam Walker Cleaveland on March 13, 2014 at The Gratz Center at Fourth Presbyterian Church in Chicago, IL.

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Page 1: Social Media Boot Camp (Chicago) - 2014
Page 2: Social Media Boot Camp (Chicago) - 2014

Hashtag for today: #CHIBOOTCAMP You should go to both sites and sign up

if you don’t have accounts. facebook.com • twitter.com

Page 3: Social Media Boot Camp (Chicago) - 2014

Hashtag for today: #CHIBOOTCAMP Find Me Here - Follow & Friend Me

twitter.com/adamwc/ facebook.com/adamwc/

Page 4: Social Media Boot Camp (Chicago) - 2014

Hashtag for today: #CHIBOOTCAMP Not on Facebook or Twitter?

You should go to both sites and sign up if you don’t have accounts. facebook.com • twitter.com

Page 5: Social Media Boot Camp (Chicago) - 2014

Hashtag for today: #CHIBOOTCAMP Find Me Here - Follow & Friend Me

twitter.com/adamwc/ facebook.com/adamwc/

Page 6: Social Media Boot Camp (Chicago) - 2014

Hashtag for today: #CHIBOOTCAMP Not on Facebook or Twitter?

You should go to both sites and sign up if you don’t have accounts. facebook.com • twitter.com

Page 7: Social Media Boot Camp (Chicago) - 2014

Hashtag for today: #CHIBOOTCAMP Find Me Here - Follow & Friend Me

twitter.com/adamwc/ facebook.com/adamwc/

Page 8: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 9: Social Media Boot Camp (Chicago) - 2014

INTRODUCTIONS

Name & Church, Organization or Business

Page 10: Social Media Boot Camp (Chicago) - 2014

WHO AM I?

Page 11: Social Media Boot Camp (Chicago) - 2014

COMMON OBJECTIONS

“I don’t care what you had for breakfast” “I don’t have time” “It’s narcissistic” “It’s a time-suck” “I’m not interested in those people” “It’s all too much” “It’s not safe” “I’m more of a face-to-face person” “It’s shallow”

Page 12: Social Media Boot Camp (Chicago) - 2014

THAT BEING SAID…

Why are you here? !

(in 140 characters or less) !

:)

Page 13: Social Media Boot Camp (Chicago) - 2014
Page 14: Social Media Boot Camp (Chicago) - 2014
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Most retweeted tweet ever: 3,379,045 retweets.

Page 17: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA REVOLUTION

!

!

Video: Social Media Revolution

Page 18: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

To think critically about your philosophy and strategy behind using social media.

Why are you online - and what do you want to do with it?

This will be different for different people and organizations.

Page 19: Social Media Boot Camp (Chicago) - 2014

WHO AM I?

Page 20: Social Media Boot Camp (Chicago) - 2014

ADAM’S SOCIAL MEDIA PHILOSOPHY

To connect with colleagues in ministry, broadcast my life and listen and learn from the wisdom of the collective.

!

To share and learn.

Page 21: Social Media Boot Camp (Chicago) - 2014

WINNETKA PRESBYTERIAN CHURCH

Page 22: Social Media Boot Camp (Chicago) - 2014

WPC’S SOCIAL MEDIA PHILOSOPHY

To build and support the online community of our congregation, which enhances our face-to-face community and interactions.

!

To communicate with our members and to listen and learn.

Page 23: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Decide on your Social Media “Personality”

!

Page 24: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

!

Personal

Professional

Institutional

Page 25: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Pick a limited number of Social Media Outlets

!

!

!

Strengths: Quick, Easy, Short, Hip, 140Weaknesses: Low Commitment, Fleeting, Noise

“Followers”

Page 26: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Pick a limited number of Social Media Outlets

!

!

!

Strengths: Huge, Evolving, PowerfulWeaknesses: Low Commitment, Fleeting, Low Control

“Friends & Likers”

Page 27: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Pick a limited number of Social Media Outlets

!

!

!

Strengths: Image-based, Lots of young people, some great potential creative usesWeaknesses: Hard to “stand out” in people’s feeds

“Followers”

Page 28: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Pick a limited number of Social Media Outlets

!

!

!

Strengths: Proprietary, Unlimited, Deep Weaknesses: Hard to Get Noticed, More Commitment

“Readers”

Page 29: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Pick a limited number of Social Media Outlets

Page 30: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Determine what you want from Social Media:

Push

Listen

Connect

Learn

Page 31: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Determine a work flow

Social Media should be an integrated, natural outgrowth of your regular work life.

Repurpose what you’re already doing.

Be disciplined.

It can be done in three 30-minutes/week

!

Page 32: Social Media Boot Camp (Chicago) - 2014

BUILD YOUR WHUFFIE

Down and Out in the Magic Kingdom by Cory Doctorow (co-editor of Boing Boing)

Whuffie = New Currency (Social Capital)

It’s a general measurement of a person’s reputation

Page 33: Social Media Boot Camp (Chicago) - 2014

BUILD YOUR WHUFFIE

The Whuffie Factor - Using the Power of Social Networks to Build Your Business

by Tara Hunt

5 Points of Whuffie

Page 34: Social Media Boot Camp (Chicago) - 2014

BUILD YOUR WHUFFIE

1. Turn the Bullhorn Around: Stop Talking & Start Listening

2. Become Part of the Community You Serve

3. Creating Amazing Customer Experiences

4. Embrace the Chaos

5. Find Your Higher Purpose

Page 35: Social Media Boot Camp (Chicago) - 2014

SOCIAL MEDIA PHILOSOPHY

Now it’s time for you to consider your own social media philosophy…

➡ Decide on a ‘personality’

➡ Pick a limited number of social media outlets

➡ Determine what you want from social media

➡ Determine a work flow

➡ Build Your “Whuffie"

Page 36: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 37: Social Media Boot Camp (Chicago) - 2014

FACEBOOK

The World is Obsessed with Facebook

Page 38: Social Media Boot Camp (Chicago) - 2014

FACEBOOK

Profile

vs

Page

vs

Group

Page 39: Social Media Boot Camp (Chicago) - 2014

FACEBOOK

PROFILE Personal - that’s you! Use privacy settings

Put friends in lists Link to other social media

Page 40: Social Media Boot Camp (Chicago) - 2014

FACEBOOK

PAGE Allows (Some) Anonymity

Indexed in Search Engines & Unique URL Multiple Administrators No Limit to Likes (Fans)

Buy Ads - Facebook Advertising Scheduling Posts

Page 41: Social Media Boot Camp (Chicago) - 2014

FACEBOOK

GROUPS (Private) Group Communication Does not show up in your profile

Multiple Administrators Best for 3-50 people

Send messages, Share documents, Chat

Page 42: Social Media Boot Camp (Chicago) - 2014

FACEBOOK

USERNAMES www.facebook.com/username

Customized Facebook URL For a Profile or a Page AND for a Group

Only Get One Chance! Think of where you’ll want to use it

!

Page 43: Social Media Boot Camp (Chicago) - 2014

FACEBOOK

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10 FACEBOOK TIPS

1. Reach out to other churches/organizations.

2. Take your “likers” behind the pulpit.

3. Go beyond the ministry.

4. Ask for input from fans.

5. Be visual.

Page 47: Social Media Boot Camp (Chicago) - 2014

10 FACEBOOK TIPS

6. Make use of Facebook Events.

7. Don’t just ask for things.

8. Don’t forget the basics: phone, hours, etc.

9. Offer exclusive content.

10. Make use of Facebook Ads

Page 48: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 49: Social Media Boot Camp (Chicago) - 2014

TWITTER

!

!

Follow Your Interests. Discover Your World.

Page 50: Social Media Boot Camp (Chicago) - 2014

TWITTER

"They call it “ambient awareness.” It is, they say, very much like being physically

near someone and picking up on his mood through the little things he does — body

language, sighs, stray comments — out of the corner of your eye. This is the

paradox of ambient awareness. Each little update — each individual bit of social

information — is insignificant on its own, even supremely mundane. But taken

together, over time, the little snippets coalesce into a surprisingly sophisticated

portrait of your friends’ and family members’ lives, like thousands of dots making a

pointillist painting. This was never before possible, because in the real world, no

friend would bother to call you up and detail the sandwiches she was

eating." (source link)

Page 51: Social Media Boot Camp (Chicago) - 2014

TWITTER

USES OF TWITTER Pushing Content

Events Listening Search News

Page 52: Social Media Boot Camp (Chicago) - 2014

TWITTER

TWOOLS Twitter Search Tweetbot (Mac & iOS) Twitter in Plain English Hootsuite @reply Twitterberry DM = d username Tweetdeck #hashtags Twubs Live-Tweeting

Page 53: Social Media Boot Camp (Chicago) - 2014

TWITTER

Page 55: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 56: Social Media Boot Camp (Chicago) - 2014

PHOTO-SHARING

!

Sharing Photos: 55 million shared per day on Instagram (source link) Instagram: #hashtags

Snapchat: At least know about it Pinterest: Collect liturgy, creative worship ideas

!

!

Page 57: Social Media Boot Camp (Chicago) - 2014

IMAGE RICH APPS

Page 58: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 59: Social Media Boot Camp (Chicago) - 2014

FOURSQUARE & YELP

LOCATION BASED SOCIAL NETWORKS Foursquare (also Yelp/Facebook)

“Check-Ins” - Rewards Mayor Specials

Word Gets Out - Location Shared Connect with People in your Community

Reviews!! (esp. important with Apple Maps) !

Page 60: Social Media Boot Camp (Chicago) - 2014

FOURSQUARE & YELP

Page 61: Social Media Boot Camp (Chicago) - 2014
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OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 63: Social Media Boot Camp (Chicago) - 2014

GOOGLE

GOOGLE PLACES http://www.google.com/business/placesforbusiness/

Claim the listing Be sure the location is correct

Add information & photos Get reviews

Page 64: Social Media Boot Camp (Chicago) - 2014

GOOGLE

GOOGLE TOOLS Shortened URL & QR Codes: goo.gl

Google Docs for Collaboration QR Codes

Alerts (Google News & Reader) !

Page 65: Social Media Boot Camp (Chicago) - 2014

GOOGLE

GOOGLE+ plus.google.com

Create Circles & Have a Presence Link Accounts

Share Info & Have Hangouts! !

Page 66: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 67: Social Media Boot Camp (Chicago) - 2014

BLOGGING

BLOGGING Personal/Professional/Institutional

RSS Feed Feedburner

Google Analytics WordPress (.com or .org), Tumblr, Squarespace

Just not Blogspot (personal bias)

Page 68: Social Media Boot Camp (Chicago) - 2014

BLOGGING

Free Best blogging platform Best themes/designs Very powerful Used by corporations Powerful Plugins

Free Posts to FB/Twitter Handles All Media types (text, photos, audio, video) Easy to use Easy iPhone app

Page 69: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 70: Social Media Boot Camp (Chicago) - 2014

AUDIO & VIDEO BROADCAST Podcasting: Pre-recorded Audio

BlogTalkRadio: LIVE Audio YouTube/Vimeo/Vine/Instagram: Pre-recorded Video

USTREAM: LIVE Video Sample: Making Videos with an iPhone

Page 71: Social Media Boot Camp (Chicago) - 2014

!

United Breaks Guitars

Page 72: Social Media Boot Camp (Chicago) - 2014

OUR AGENDA

Welcome & Introductions Social Media Philosophy Facebook Twitter Instagram, Snapchat & Pinterest Foursquare, Check-Ins and Yelp Google Blogging Audio/Video Broadcast The Kitchen Sink Social Media Sunday

Page 73: Social Media Boot Camp (Chicago) - 2014

THE KITCHEN SINK

QR Codes SaveVid.com

Email: MailChimp storify.com

SMS!! Firefox Add-on: Download Helper 4.9.21

Page 74: Social Media Boot Camp (Chicago) - 2014

THERE IS ALWAYS MORE…

Page 75: Social Media Boot Camp (Chicago) - 2014

10 HOT TIPS

1. Have a personal email

2. Make a Google Profile

3. Use an RSS/News Reader (Pocket, Feedly, etc)

4. Do. Not. Use. Internet. Explorer. Use anything other than it (Chrome, Safari, Firefox)

5. Comment, comment, comment!

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10 HOT TIPS

6. Get a Password App (1Password, LastPass)

7. Choose Usernames Carefully

8. Choose a Good Profile Pic (your baby and your dog is cute, but…)

9. Use Wasted Time

10.Use Facebook Friends Lists...

Page 77: Social Media Boot Camp (Chicago) - 2014

CONDUCT AN EXPERIMENT

Page 78: Social Media Boot Camp (Chicago) - 2014

CONDUCT AN EXPERIMENT

Page 79: Social Media Boot Camp (Chicago) - 2014

CONDUCT AN EXPERIMENT

Host a Social Media Sunday at your church to gage your congregation’s usage of social media !

➡ Archive of WPC’s Social Media Sunday ➡ PC(USA) News Article on WPC’s experiment ➡ Adam’s Series on Hosting a Social Media Sunday

Page 80: Social Media Boot Camp (Chicago) - 2014

HELPFUL BLOG POSTS

1. One Seismic Shift Churches & Non-Profits Need To Make Now In Social Media

2. Signing Up For & Using Twitter

3. Should Your Church or Religious Organization Be on Twitter?

Page 81: Social Media Boot Camp (Chicago) - 2014

HELPFUL BLOG POSTS

5. How to Best Use Social Media to Enhance Your Church’s Mission Trips

6. “What? You’re Not Using” Tech Blog Series (focusing on 1Password, Dropbox, Evernote, Clippy, TeamViewer, Reeder, WordPress, VisualHub and Preview)

Page 82: Social Media Boot Camp (Chicago) - 2014

THANK YOU! !

Adam Walker Cleaveland [email protected]

609-933-4000 adamwc.com

twitter.com/adamwc facebook.com/adamwc

!

Check out cleavedesign.com for information on web design

services and social media consulting for both

churches and professionals.