social media for professionals and their businesses

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Social Media for Professionals and their Businesses Cynthia P. Voth Meghan L. Granito Graham & Dunn PC February 12, 2014

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Social Media for Professionals and their Businesses

Cynthia P. VothMeghan L. Granito

Graham & Dunn PC

February 12, 2014

Cynthia Voth• Marketing Director at Graham & Dunn

• User of:• LinkedIn - 472

• Facebook - 230

• Twitter – 7 tweets and 15 followers

Meghan Granito• Marketing Coordinator at Graham & Dunn

• User of:• Twitter – 21,000 tweets and 1550 followers

• LinkedIn – 500+

• Facebook – 465

Introductions

Social Media Timeline

Source: idfive 2014

Social Media Game Changers

2003

2004

2006

Social media refers to interaction among people in which they create, share, and/or exchange information and ideas in virtual communities and networks.

Social media differ from traditional media in many ways, including quality, reach, frequency, usability, immediacy, and permanence.

What is Social Media?

Social media is for professionals and businesses too• Modern yellow pages, but much better and more widely

used

• In 2013, 93% of marketers used online social media for their business

• Social media is the number one activity on the web

Why You Should Engage in Social Media

Image Source: Google Images

Facebook

LinkedIn

Twitter

Blogs (Blogger, WordPress)

Pinterest

Flickr

YouTube

The list goes on and continues to grow …

Social Networking Sites

Image Source: VectorSpect

There are two new LinkedIn users per second

LinkedIn

Source: Statista 2014

LinkedIn User Profile - 2013

Source: Global Recruiting Roundtable

LinkedIn Effectiveness

Source: Quick Sprout

Keep your profile complete and current• Profile photo

• Customized headline

• Summary vs. Experience

• Volunteer experience

• Education

Skills & Endorsements

Recommendations

Personalized URL

LinkedIn: Profile Basics

Viewing profiles

When to connect

How to connect

Following up with connections

Recommendations

LinkedIn: Think Before You Link

Image Source: Social Quickstarter

Number of LinkedIn Groups: 2.1 million

Conversations per minute in LinkedIn Groups: 200

Using LinkedIn Groups as a networking tool• Share industry updates

• Facilitate/respond to discussions

• Industry events

LinkedIn: Groups

Specific groups for Right of Way professionals

LinkedIn: Groups

Number of LinkedIn company pages: Three million

Responsible for 64 percent of all visits from social media channels to corporate websites

Reasons to use a company page:• Raise brand awareness

• Promote career opportunities

• Educate potential customers on products/services

• Generate business leads and strengthen current relationships

LinkedIn: Companies

What is Twitter?

Twitter lists• Public Works

• Attorneys

• City Twitter accounts

• DOT accounts

• 2014 Sochi Olympics

Creating a handle

Twitter

Personal vs. Professional

Company pages

Facebook

Using Social Media to Leverage Your Business/Practice

Assessment• Evaluate where you are, where you want to go and what

the wins will be along the way

Setting realistic goals and objectives• Increase website traffic

• Generate new leads

• Grow membership

Audience• Needs

• Wants

• Challenges

Developing a Social Media Strategy

Connecting tasks to people• Individual

• Marketing team

• Outside agency

Creating content• Consistent messaging

• When and where will it be shared (LinkedIn vs. Twitter)

Developing a Social Media Strategy

Developing a Social Media Strategy

Source: Quick Sprout

Etiquette

Image Source: Google Images

Listen• Discover what is being said to/about your company

• Find relevant communities and conversations

• Follow key influencers

Engage in conversation• Enter into the conversation

• Provide relevant content

• Engage with influencers

• Respond

Measure and refine

Social Strategy: Next Steps

A Different Approach

A Different Approach

Thurston County Public Works: Twitter

Pierce County Public Works: Facebook

Seattle Department of Transportation: Flickr

Universal Field Services: LinkedIn

Sound Transit: Twitter

Right of Way Industry on Social Media

Thank You

Cynthia Voth, Graham & DunnEmail | LinkedIn

Meghan Granito, Graham & DunnEmail | LinkedIn